GameStop
Information about GameStop
85301, Glendale
Opening hours
- sunday: 11h-19h
- monday: 12h-20h
- tuesday: 12h-20h
- wednesday: 12h-20h
- thursday: 12h-20h
- friday: 11h-21h
- saturday: 11h-21h
Chain retailer offering new & used video games, plus consoles, controllers & related gear.
Our comment from Padel.us about GameStop:
GameStop is a highly regarded gaming retail destination in the United States, known for its exceptional customer service and knowledgeable staff. Customers have consistently praised the team's ability to assist with finding desired products, making recommendations, and providing valuable insights about new releases and pre-orders.
Some highlights that stand out include:
- Expert Staff: Employees like Arthur and JC are frequently commended for their expertise and helpfulness, ensuring customers leave satisfied and informed.
- Great Selection: The store boasts a diverse inventory of both new and pre-owned games and consoles, catering to a wide array of gaming needs.
- Friendly Environment: Many visitors enjoy the friendly atmosphere and the willingness of staff to go the extra mile, such as calling other locations to assist customers in finding specific items.
- Excellent Customer Loyalty: The store has a solid rewards program and is known for creating a welcoming environment that encourages repeat visits.
Overall, GameStop stands out as a preferred choice for gamers of all ages, offering a blend of knowledge, selection, and customer care that enhances the shopping experience.
GameStop: Reviews
Fantastic experience: Arthur was great, and he helped me get my hands on the last Pokopia pre order for my new Switch 2! He was super knowledgeable, and even made great conversation. I worked at GameStop like 7 years ago, and he is definitely a more knowledgeable employee and overall a pleasant human. I don't frequent GameStop anymore, as it stopped being my go to a long time ago. For the first time in years I actually pre ordered something. This isn't even close to my house and I plan on returning and pre ordering more just because I like to give my business to people like this. He is definitely a selling point at this location, and I will keep returning with my business as long as he is there.
Fantastic experience: My son and I have been coming to this location for many years, fair trade in value and overall a great place to shop!
Positive experience: Sold us a game that didn't work. They open later. When we pulled up the open sign was on but they were closed.
Fantastic experience: Great service. Their was a man I didn’t get his name but the best description I have is that he had orange her and he had a middle part. He was super great help I appreciate the service. He had seen that I was at the wrong location for a video game, he called the other store and made sure they had saved it for me. He was super helpful
Fantastic experience: Excelent service
Fantastic experience: Arthur who helped us find what we were looking for was very knowledgeable and the store had a great selection of inventory would definitely return here for all of my gaming needs!!!
Fantastic experience: JC was super friendly and helpful! Helped me with my new name and had plenty of info on new releases
Fantastic experience: Atención especial, lo que más me gusta es que tienen ofertas para todos los presupuestos, sumado a eso la amabilidad y disposición de su personal por satisfacer a los clientes. Recomendado al 100%.
Fantastic experience: I walked in just to look around and the team member that was on duty was very nice and open to show me some games I might like. Staff was very nice and helpful
Fantastic experience: Arthur was awesome today! helped me in purchasing a pre owned ps5 and answered every question I had. Keep it up! Best game stop location to go too if you’re unsure about consoles
Fantastic experience: Nintendo switch two midnight launch release was a success
Fantastic experience: Great place. They have a good amount of product. We went to get a Xbox one controller. They had a few in-stock
Fantastic experience: I wanted to give appreciation to customer service employee Arthur he is an excellent sales man and advisor on games he has abundance of knowledge about all varieties of games and has excellent customer service if you are in need of electronics, game systems, or games for all systems i would refer you to this location and to this employee thank you Arthur appreciate all the help information I was unsure about..
Fantastic experience: The employees there are always very knowledgeable informative and efficient they provide a lot of help and are well versed in what they're selling
Negative experience: Called multiple times no answer
Positive experience: It's gamestop. If u play video games than u need a gamestop.
Fantastic experience: Super helpful staff, thinking about trading in my ps5 for credit towards the slim
Negative experience: I just bought a used Xbox from this GameStop but received the worst customer service I’ve ever experienced. He repeated to try to make us get confused to spend 300+ more dollars on a new Xbox when I asked for the used ones. He also called us a chicken and repeated to make chicken noises because we didn’t sign up for the credit card. He also called another guest boring for only buying one item. It’s embarrassing that someone who is named 3D with glasses can say whatever he thinks to anyone. This store needs to be checked but it makes sense yall going out of business.
Negative experience: I wanted to make a return and the person treated me like a fool, it's a disgusting place and if I brought my change receipt
Fantastic experience: Love going here with my boyfriend because sometimes they may have a pop Funko I may not have.
Positive experience: I was able to find what I needed
Negative experience: Man GameStop is trash they don’t uphold their warranty nor their return policy, and most of the time the people in there don’t wanna help you they hate their job.I won’t ever support them again 0stars
Fantastic experience: We went to this game stop on February 25th and Ramin was so helpful he had amazing customer service and was very kind.
Fantastic experience: Didn't stop for games
Fantastic experience: I love the team they have currently with Justin and JD. Everyone there made my Christmas eve insanely better.
Negative experience: Ripped off yet again. Went in to buy a digital copy of a game because they don't allow you to purchase gift cards using their gift cards anymore. Then, I asked to buy a digital copy of a game and when I asked if it was the recent game that came out the the clerk laughed and said it's the same game and would not refund it just because it was digital. The whole time, I was in the store, and both clerks were busy watching TV on their phones with the volume turned all the way up. So thanks to them, now I'm out 80 dollars and have a digital copy of a game I don't need. Not the first time they have screwed up on my purchases/pre-orders.
Negative experience: The store hours are wrong and they do not open at 11 am. I tried to get my copy of a game at opening and was told to come back later with no reason given
Positive experience: Came here to buy a used PS4 and some games. Customer service was really good and all of the employees were really helpful. Although they do have some nasty customers though. If they had a larger selection of games I would be back more often. Overall good location!
Fantastic experience: While I was there, James was so helpful. He gave me advice and answered all my questions. He invited us to hang around the store for a while even though I knew exactly what I wanted. What was really awesome though was how I watched him call several other stores to try to help three or four other people while we were there. He was just calling to help them find stuff they didn't have at his location. It was so refreshing to see someone who loves their job and loves helping people.
Fantastic experience: The employees are WONDERFUL and incredibly helpful!!! ❤️
Negative experience: Called about a game that I was looking for they don't carry it which they should in the old section they have it and they're pretty high price
Negative experience: Store clerk seems so miserable . Horrible customer service .
Negative experience: A sign outside says open from 11 to 9. Security gate is opened but doors are locked.
Fantastic experience: Good place to go for videogames. The clerks are very nice and helpful. I like their plushie dolls.
Fantastic experience: been going here for years, always get what im looking for, the employees are always friendly and knowledgeable on most of what you need.
Positive experience: Awesome deals at gamestop..
Positive experience: Wish they had more games available
Negative experience: Employees were very rude, disrespectful, and unprofessional. They didn’t greet us when we came in unlike every other GameStop I’ve been to. They were instead talking to each other, I even stood by the register for a minute, and I initiated the greeting. On top of that they sold me a defective part, I know these things are used, but don’t they check these things?? I don’t recommend this location.
Fantastic experience: Julie helped me out and was awesome. Very respectful
Fantastic experience: I found good games and they were great. Even the employees were nice and kind!
Fantastic experience: Very busy but very helpful. Worth the wait.
Fantastic experience: Hey gamestop I would like to know if u fix any ps4 I cant fix my broken ps4 disc and I was wondering if you could fix it for 60$ or more
Fantastic experience: Love the place been coming to GameStop since I was a kid, the staff could be more helpful
Fantastic experience: Great selection of games. Awesome rewards program. All those other collectibles you're looking for they have at a great price!
Positive experience: I was not welcome today the lady was rude had company didn't help until i got in line no worker should have company at work bad service.
Negative experience: NEVER ANSWER THE PHONE!!!
Fantastic experience: Love the 25th edition merch!!!!
Negative experience: Not good service at all
Positive experience: Great games and everything but I saw a few roaches inside... Wouldn't go to the Subway next door...
Fantastic experience: Good customer service... 5 stars
Fantastic experience: Went to get a marvel legends item, ended up walking out with an Assassin's Creed Valhalla hidden blade. Love it!
Positive experience: .. cada vez que visito este lugar su personal es atentó amable y muy amigable...
Fantastic experience: This location is always friendly
Positive experience: Good working speed and understandable
Positive experience: Funko pops. What else
Negative experience: Never open. Super rude. And have low stock on anything. I get better service at the Walmart right near by. Plus the games are 10 bucks cheaper. Ironically i drive to the gamestop on cactus and I think 51st if I want something from Gamestop. That location actually treats me well.
Negative experience: The worst game stop I honestlybeen to the store manager was very rude I'm never returning
Negative experience: Sold out lot
Fantastic experience: always great customer service and very knowledgeable on there products!!!
Fantastic experience: Great place to get used game, you never know what they have game wise. From XBone, PS4 and switch. Even some games from the previous generation some of the time Xbox360, PS3, WiiU. They also have funko pops from games, shows, and movies. On top of that they have Magic the gathering card, Pokémon cards and some other TCG's.
Fantastic experience: So miny in store
Fantastic experience: Waited 4 hours at a different location for an online order to pick up at a store ended up canceling and picking this location was ready within the hour and I made it 3 minutes after closing and still gave me my game even though they were closing up was super nice of this employee I will be ordering all my games at this location from now on.
Fantastic experience: The best place to get your games
Positive experience: This store is second home to my son and they almost always have what i need .the friendly and knowledgeable staff is a nice change from most places ill keep coming back.
Fantastic experience: Amazing service
Positive experience: Good selection of games for all systems. Staff is knowledgeable.
Positive experience: Good employees. Nice store .
Negative experience: Cool
Fantastic experience: They always have what i need!!!
Positive experience: Great savings Friday. I don't like calling it black Friday. Should be great savings Friday. I got a lot of things at Lowe's. It was a good day.
Fantastic experience: GameStop has always treated me fair and the employees are generally knowledgeable and helpful. Please help support your local business.
Fantastic experience: Knowledgeable and nice people
Fantastic experience: Bien
Fantastic experience: Good visit
Negative experience: Never have been there
Fantastic experience: The name says it all
Fantastic experience: Great staff, genuine and relatable
Fantastic experience: Esta padre este lugar
Fantastic experience: Great store good inventory
Positive experience: Good location and very reliable staff. Namaste.
Fantastic experience: People are Awsoma
Positive experience: Great for games
Negative experience: Large over priced selection, Small offers for even brand new trades. Its a scheme of sorts and they get away with It by calling the value Depreciated due to leaving a store. Even un opened. Every location is the same- they are uniformly bad.
Positive experience: Friendly staff. Found some good used games.
Positive experience: Very informative staff.
Positive experience: Always friendly service.
Fantastic experience: Games
Fantastic experience: Everything you ever need to play,dress,connect.
Fantastic experience: Been going for over 10yrs now love it
Fantastic experience: Helpful staff
Fantastic experience: Great customer service
Fantastic experience: YES me likey likey this here is a legendary place me love it will never be forgotten even in apocalypse
Fantastic experience: who doesn't like GameStop I love that is conveniently placed right next to a Sally's so me and my boyfriend can split up and our two favorite stores the staff here is very knowledgeable of everything in there and I was actually pretty comfortable not being a gamer with them I know exactly what I wanted when I can't even think of the game name
Fantastic experience: Best game store ever
Fantastic experience: Big selection
Fantastic experience: This place is great the staff is always helpful and very knowledgeable and they never get upset when I can't figure out my members email or number (which is every visit)because I change it all the time lol..
Fantastic experience: Haydens favorite store thx autism
Positive experience: Been here so many times it's nuts and the people are nice and help you find what you need.
Positive experience: To expensive
Fantastic experience: Friendly staff, very knowledgeable, has a decent stock of things despite being a small store. Employees seems positive, like they really care abt customers, and overall, enjoy working there. My new preferred GS to go to.
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