GameStop

7333 W Thomas Rd, 85033, Phoenix

Chain retailer offering new & used video games, plus consoles, controllers & related gear.

Opening hours

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GameStop

Our comment from Padel.us about GameStop:

A Wide Selection of New and Used Gaming Essentials

GameStop stands as a comprehensive destination for gamers, offering an extensive catalog that includes new and used video games, the latest consoles, and a wide array of controllers and related gaming gear. Shoppers can also find a variety of merchandising items, such as exclusive Funko Pops and collectibles, making it a one-stop shop for both casual players and serious collectors. The store is frequently praised for its organized layout and themed displays, which make it easy to navigate and find specific titles or accessories.

Knowledgeable Staff and Exceptional Customer Service

What truly sets this location apart is the friendly and professional attitude of the staff. Many customers highlight the extreme helpfulness of the employees, who are described as knowledgeable in a large variety of games and gaming activities. Whether helping with console setup, offering recommendations for specific genres, or assisting with pre-orders, the team is often commended for their patience and expertise. Long-time patrons appreciate the personal connections, noting that staff members go above and beyond to ensure a positive shopping experience.

Trade-In Programs and Community Engagement

For those looking to refresh their library, GameStop facilitates the buy, sell, and trade of games, allowing customers to exchange used titles for gift cards toward new purchases. This service is a key draw for many, providing a convenient way to manage gaming budgets. Additionally, the store serves as a community hub, with many families mentioning it as a favorite place for kids and a reliable spot for securing pre-orders and exclusive releases. Despite occasional logistical hiccups, the overwhelming consensus is that the human element—the genuine care and advice from the employees—makes this GameStop a highly recommended choice for the local gaming community.

GameStop: Reviews

4.2/5 (179 Reviews)
Lawrence Cordova Posted on Google 1 year ago

Fantastic experience: Sad to see this GameStop close, it's been here for Year's

Obed Ruvalcaba Posted on Google 1 year ago

Negative experience: I came at 3pm to pick up BO6, the open sight was lit but the door was locked with a sign that said be back later. Never shopping at GameStop again.

Tyler Shotts Posted on Google 1 year ago

Fantastic experience: That dude with the long hair and glasses is hella cool. He treated me great and was helpful. I think like 2 years ago I was a dick to him having a bad day over my own misunderstanding of technology. I'm very satisfied with my new Xbox dude. Thank you.

Nestor Lopez Posted on Google 1 year ago

Fantastic experience: I've been coming since I was a kid. Nice place with great service. Highly recommended! Support your local game stores over digital purchasing!

Benjamin Posted on Google 1 year ago

Negative experience: They don’t honor the trade-in values posted on their website. Waste of time

Jack X Posted on Google 2 years ago

Positive experience: Girl was really nice. Greeted us walking in and asked if we needed any help.

cecilia serrano Posted on Google 2 years ago

Fantastic experience: My kids favorite place

Mr.D Posted on Google 2 years ago

Fantastic experience: FRIENDLY AND PROFESSIONAL TREATMENT

Rex Puckett Posted on Google 3 years ago

Negative experience: I bought 2 controllers one had a broken button and the other ones core battery is fully dead

Alex Kephart Posted on Google 3 years ago

Fantastic experience: Love this gamestop location. Been coming here since it was a funcoland. The employees here are really nice and always up for a conversation and are extremely knowledgeable in a large variety of game and game related activities. I highly recommend this location.

Daniel Posted on Google 3 years ago

Fantastic experience: Billy is a hard worker! Thank You for your Help!

mario rivera Posted on Google 3 years ago

Positive experience: Should have better pricing on older games

Lili Pina Posted on Google 3 years ago

Fantastic experience: Friendly staff. Very knowledgeable and helpful

Sergio Reyes Posted on Google 3 years ago

Fantastic experience: Great customer service

Perla Marin Posted on Google 3 years ago

Positive experience: CrZy about their iob

Ruben Tom Posted on Google 3 years ago

Positive experience: Staff was very helpful & environment clean and organized

Aaron Burton Posted on Google 3 years ago

Fantastic experience: Love this place and the staff! Really appreciate the experience I have here all the time.

Meghan Pappas Posted on Google 3 years ago

Negative experience: Came in here to ask about exchanging a gift my son got 2 of. The girl in the there was very rude, refused to even try to help. If she's that unhappy at her job maybe she should quit.. I don't look at game stop negatively but she made the experience not so great

Teresa Sanchez Posted on Google 4 years ago

Fantastic experience: I just bought my son the Newest Xbox there $650 with tax and a $50 gift card was that good

willie Gonzalez Posted on Google 4 years ago

Fantastic experience: Bought the Xbox x

Fer Marin Posted on Google 4 years ago

Fantastic experience: Very nice People good service

Netza Murrieta Posted on Google 4 years ago

Fantastic experience:

Jay D Koenig Posted on Google 4 years ago

Fantastic experience: Love how the store is merchandised and themed so that items are easy to find. I always get greeted coming in. The manager Miles has a vast knowledge of multiple systems and games. Need a Funco Pop ? They have a huge selection and also have GS exclusive Pops !

tamara smith Posted on Google 4 years ago

Fantastic experience: The employee was so nice..

DAVID BLANTON Posted on Google 4 years ago

Fantastic experience: Best place in town town to find all your video game needs

Rogers Borges (Gere) Posted on Google 4 years ago

Fantastic experience: Their super frendly

Cody Gamboa Posted on Google 4 years ago

Fantastic experience: Great service fast and easy, really cool guy working there with the mullet made the shopping experience 5 !!!

Ricardo Martinez Posted on Google 4 years ago

Fantastic experience: Good customer service

Foxcrew Posted on Google 4 years ago

Fantastic experience: One of the best gamestop I been too

Riordan West Posted on Google 4 years ago

Fantastic experience: Went one week to put in preorder for an item that wouldn't be distributed until December, and the next week they were calling me that it was ready for pickup! Cool beans!

Jose Rivera Posted on Google 4 years ago

Fantastic experience: Super friendly and great staff!

KittyKoKats Posted on Google 4 years ago

Fantastic experience: Great staff! They are always happy to help! Today an associate named Sarah helped my kiddos and I out. She was kind and we had a great conversation! She was able to order the items we came in searching for. Very happy with our visit today!

D. R. Posted on Google 4 years ago

Positive experience: There stock of supplies have really become scarce!

Nik Hopson Posted on Google 5 years ago

Fantastic experience: Super friendly and helpful staff

Jose duran Posted on Google 5 years ago

Positive experience: Good selection

Sergio Madrid Posted on Google 5 years ago

Negative experience: I came in and the guy was fairly rude . i asked if he had any controllers and says "yes in the back" but refuses to go and get one . On Account that "he had just got there". I dont know but them refusing to even go and check for it just showed me why gamestop is the way it is. Good ridence .

F P Posted on Google 5 years ago

Negative experience: Es la tercera tienda a la que voy y nunca tienen los juegos solo cajas vacias es mejor que cierran la tienda y asi haces la compra en linea evitas dar la vuelta a la tienda para nada

Marc Kosmo Posted on Google 5 years ago

Negative experience: Put an order in for same day delivery twice, once at 2:30 and they cancelled it, called the rep and said my information was wrong. Put another in at 4:30 and still nothing. My information is programmed in my phone, this never happens when purchasing from anywhere else, plus you can’t even get passed the order now if you get the cvv incorrect. If you can’t do same day delivery, don’t promote it. My bank account even says pending for both. Cancelling my order and going elsewhere.

Trap PC Posted on Google 5 years ago

Negative experience: rude staff and not following the quarantine guidelines. will be speaking to corporate.

Roberto Caballero Posted on Google 5 years ago

Negative experience: Se pusieron a ablar entre ellas y me ignoraron total mente nesecitava alluda para un par de juegos y solo me dijeron ke no funcionaban en la consola y solo me empezaron a ignorar solo me fui

Efram Valdez Posted on Google 5 years ago

Positive experience: Fun to take my kids here but sometimes prices are high. Either way was nice to find what I needed plus things I didn't.

April Dawn Posted on Google 5 years ago

Fantastic experience: Always love the game store

Nas Posted on Google 5 years ago

Fantastic experience: Great customer service is what I liked.

Aldo Moreno Posted on Google 5 years ago

Fantastic experience: It is good if you get a membership

mekhi love Posted on Google 5 years ago

Fantastic experience: It was a bad Latina up in that mother

Scott Riley Posted on Google 6 years ago

Fantastic experience: Fast and friendly. Had lots of inventory

Anthony Munoz Posted on Google 6 years ago

Fantastic experience: Very clean and awesome and helpful staff.

Aubrianna Gonzales Posted on Google 6 years ago

Fantastic experience: Never have had a bad experience. Friendly staff and very helpful

ContentMousey Posted on Google 6 years ago

Fantastic experience: Friendly staff!

Michael Pelletier Posted on Google 6 years ago

Fantastic experience: GameStop has a wide variety games it's good for your gamer Mainly with a lot of varieties you can go any where only thing that is bad is you can't get PC otherwise GameStop is a great story 4 video games I would recommend buying your games from

EdDeLeon Posted on Google 6 years ago

Fantastic experience: They help me in everything i need, n.n

ryan Posted on Google 6 years ago

Fantastic experience: Really cool games and Xboxes and PlayStations

David Posted on Google 6 years ago

Negative experience: Chase edition Funko pops are kept by employees.

Richard St.Clair Posted on Google 6 years ago

Fantastic experience: Has a great variety of games, me and my wife love coming to GameStop.

Jefrey Mazariegos Posted on Google 6 years ago

Fantastic experience: So many offers for anyone!!

Anthony Rodriguez Posted on Google 6 years ago

Positive experience: Honestly not worth it, sometimes they have good clearance deals but other than that can get the same items cheaper on the Microsoft store or OfferUp.

Elizabeth Mora Posted on Google 6 years ago

Fantastic experience: Buen lugar para conseguir v bucks

Heather iza Posted on Google 6 years ago

Fantastic experience: Had the one item at the cheapest price I was looking for . Pleasantly Happy

Suzanna Rojas Posted on Google 6 years ago

Fantastic experience: Lots of games for every unit plus if you bring in a used game they give you money on a gift card for in store purchase ☺

mega hozer Posted on Google 6 years ago

Fantastic experience: Very helpful and friendly staff

Rosco Mendoza Posted on Google 6 years ago

Positive experience: Friendly staff. Nice location.

La' Rae Posted on Google 6 years ago

Positive experience: They didn't have what was needed

David Medina Posted on Google 6 years ago

Positive experience: Good service not enough ps3 games

Martin Garcia Posted on Google 6 years ago

Negative experience: Rude staff

Antonio De Corona Posted on Google 6 years ago

Negative experience: Too bad service I spent more than an hour to buy a Nintendo Switch, and they don' didn't have it

mikey mike Posted on Google 6 years ago

Fantastic experience: Great service and quick chevkout...

Dolores Garcia Posted on Google 6 years ago

Fantastic experience: Loved it!!

Dewoni Brown Posted on Google 6 years ago

Fantastic experience: Nice and friendly

Jezze Posted on Google 6 years ago

Negative experience: Couple days ago I came by to pickup a game which came with a bonus item. This was reserve weeks earlier. They had the game but the Limited Edition coin that came with it was giving to someone else. To compensate for their mistake they try offering me a 8"×10" mini poster. You just don't give items away that were reserve and waiting for pickup. What made it worst is that not even once did they said "sorry for the ....or we apologize for..." Also I've notice some prices have been getting out of hand on some games. I'll be trying the Game Stop across the street by Wal-Mart and see how that one goes.

Hehehehehehehehhehehe Posted on Google 6 years ago

Fantastic experience: It's amazing

Kerry Owens Posted on Google 6 years ago

Fantastic experience: Great in and out

Rosendo Lujano Posted on Google 6 years ago

Positive experience: Nothing here stands out and the staff usually stay behind the counter till you have to pay.

Johnny Muniz Posted on Google 7 years ago

Fantastic experience: Assomme thanks for all the help guys

Jim McHenry Posted on Google 7 years ago

Fantastic experience: waited on a friend that took forever. i guess there was a ton of options and choices to be mafe

Robert Buhrman (NightNova) Posted on Google 7 years ago

Positive experience: Fun

Martin Castro Posted on Google 7 years ago

Fantastic experience: Lo mejor en juegos

uncountable sundays Posted on Google 7 years ago

Positive experience: Pretty clean and good games. There was just one cashier there so it took awhile to make a purchase.

Comic Book Brro 602 Posted on Google 7 years ago

Fantastic experience: I use to go here when I was small,but over all.still nice place to buy a game.

Janice Waters Posted on Google 7 years ago

Fantastic experience: I'm never disappointed with the customer service here!! MY HUSBAND AND I LOVE THIS STORE!!

Thomas Aparicio Posted on Google 7 years ago

Negative experience: The app said they had a game I was looking for but when I got there and asked the game wasn't in there inventory. The employee said it says they have but they really don't. Update your app GameStop shesh.

Pam Dobbs Posted on Google 7 years ago

Fantastic experience: Alway got what you are looking for

Oscar Ramirez Posted on Google 7 years ago

Fantastic experience: I walked in stoned looking for a first person shooter game and told them what they recommend,they immediately jumped on the opportunity to answer. First they ask online or stoy mood then they recommend bo4 I already play that so then they recommend Apex which is free online and I already play then they recommend Days gone coming out in few day they talked about it for a bit and I jump on it and preorder it I also pick red redemption 2 as well the game I was supposed to pick but all in all I got what I wanted an a little extra. great experience will be coming back. It felt like my average mtg shop.

Saul Cordova Posted on Google 7 years ago

Fantastic experience: The staff on this gamestop is extremely friendly and helpful. I would definitely recommend this location to anyone.

Jason Dyer Posted on Google 7 years ago

Fantastic experience: Super helpful and friendly staff. Wish they were closer to home, but wont count that agianst them.

Angel F Suniga Posted on Google 7 years ago

Fantastic experience: Pricey but still keep going there for the kids

Ashton Brown Posted on Google 7 years ago

Positive experience: It was nice and humble. Unlike many stories you hear about gamestop stores. The person who was at the counter was helpful in finding me the type of controller I wanted (power A wireless controller).

Jasmine Zuniga Posted on Google 7 years ago

Fantastic experience: I just left there with an awesome keychain of Deadpool

Kai GEE Posted on Google 7 years ago

Positive experience: Clean store. Very helpful and friendly.

Alexis Simon Posted on Google 7 years ago

Fantastic experience: I loved my interactions with the employees. They helped with everything I needed.

Juan Gonzales Posted on Google 7 years ago

Positive experience: The staff is great. If there aren't sales then some of the prices are high.

Israel Guardado Posted on Google 7 years ago

Fantastic experience: Very friendly and helpful staff

Surge Ortizz Posted on Google 7 years ago

Negative experience: No game selection

POKITOS PROMOS Posted on Google 7 years ago

Fantastic experience: Especial para los niños

[email protected] Reyna9167 Posted on Google 7 years ago

Fantastic experience: The cashier gave me great advice since i am an old timer lol but great store

Angie gonzales Posted on Google 7 years ago

Fantastic experience: Helpful nice clean fast

Kyle Segovis Posted on Google 7 years ago

Positive experience: Helpful customer service

Chris Hernandez Posted on Google 7 years ago

Fantastic experience: Excellent customer service...Cece is great..thx.

Christian Rojas Posted on Google 7 years ago

Negative experience: Could not exchange a gift card. Clerk not very friendly.

Torrian D. L. Jefferson Posted on Google 7 years ago

Fantastic experience: Great time every time

David Pickard Posted on Google 7 years ago

Fantastic experience: Knowledgeable and helpful employees. Great selection of games,l and accessories, used and new. Love this store! Better than the rest that are much closer to where I live!

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