Hawthorne Game Exchange
Merchant offering sales of new & used video games, movies & CDs plus disc repair services.
Opening hours
- sunday: 11h-19h
- monday: 11h-19h
- tuesday: 11h-19h
- wednesday: 11h-19h
- thursday: 11h-19h
- friday: 11h-19h
- saturday: 11h-19h
Our comment from Padel.us about Hawthorne Game Exchange:
Hawthorne Game Exchange is a highly regarded video game store located in Portland, renowned for its amazing selection and exceptional customer service. Visitors consistently praise the business for:
- Friendly and Knowledgeable Staff: Customers appreciate the approachable and well-informed employees who are always willing to help, making every visit a positive experience.
- Diverse Game Collection: The store boasts a wide variety of games from all console generations, including rare and vintage titles, ensuring that collectors and casual gamers alike find something to enjoy.
- Fair Pricing: Many reviewers note that the prices are reasonable, often comparable to online retail options, making it an excellent spot for both buying and trading games.
- Relaxed Atmosphere: The inviting ambiance encourages customers to spend time browsing, and the shop's layout makes it easy to find specific items.
- Community Support: Hawthorne Game Exchange is not just a store; it is a community hub where the staff goes above and beyond in customer service, creating a warm and welcoming environment.
Overall, Hawthorne Game Exchange is a must-visit for anyone interested in gaming, whether for a casual stroll through retro titles or serious collecting.
Hawthorne Game Exchange: Reviews
Fantastic experience: Place is fantastic. Staff was extremely helpful and knowledgeable. When in the area will definitely be going here again
Fantastic experience: They have a lot of good games Nintendo super Nintendo PS 1,2,3 MUST SEE YOU WILL NOT BE DISAPPOINTED
Fantastic experience: One of the most promising game stores Ive been too. Very helpful and low key. Unlike gamestop, this store doesnt try to scam you. Many thanks for the help!
Fantastic experience: Bring back original, old school games and systems with easy going vibe and good prices.
Fantastic experience: Easy and good service
Fantastic experience: Everytime I cross reference their prices with say, reputable sellers on eBay, I find their prices are on-point. So, with fair pricing + tested & working products (from HDMI cords to Wii consoles), I think we have ourselves a winner. Couldn't ask for a better store if I tried.
Fantastic experience: I love this store always finding something I want or need here, have gotten many VHS tapes here, need to come back for some N64 controllers
Fantastic experience: You can tell this shop is run by people who truly love gaming. Great experience every visit.
Fantastic experience: Cute game store with a fairly decent amount of classic games & consoles. Friendly helpful staff as well.
Fantastic experience: Hawthorne Game Exchange has fair prices and friendly, knowledgable staff! They have a great selection and good hours as well. I always leave with exactly what I came in looking for. My first stop for any video game stuff!
Fantastic experience: Extremely helpful staff that even let me hangout and charge my phone while i waited for my ride. 10-10 great quality and pricing. Id recomend them to anyone whos tired of other game stores. you should come here your money will be well spent.
Fantastic experience: Wonderful little shop with super helpful & friendly staff!
Fantastic experience: Reasonable prices and fair trade in! Thanks so much!
Fantastic experience: Great selection of items. Store was clean and well organized. Prices and somewhat decent. A few items were a bit over priced but since they’re mainly collectibles it makes since. Would definitely come back and shop again.
Fantastic experience: Awesome place, i really like it. I got a ps4 controller and the nice person who helped me held it for me since I called ahead. Decent prices and cool stuff they got. :)
Positive experience: Very busy. Parking is very hard to find a spot!!!!
Fantastic experience: Love this place! Nice vintage collection & super friendly staff. My favorite video game store in portland
Fantastic experience: Great Collection, plenty of variety from games, movies, merch, and more; they gave me thw Freddy Files for free!
Fantastic experience: the selection here is always stellar! we have gotten so many collectors editions items here, and the staff is incredibly knowledgeable and friendly! they even have the option to get a phone call when a game you want is in stock! highly recommend!!
Fantastic experience: The staff here are super kind, knowledgeable, and helpful! There gachapon was so cute too! Small but, great. Love this place
Fantastic experience: My transaction was smooth. He quickly evaluated but I had and gave me a fair price. A very respectful and polite representative
Fantastic experience: Awesome gameplace for retro gaming old school games, new games. Great staff there amazing
Fantastic experience: i never been till 3 days ago they were so friendly and helpful to the point i looked at a gameboy sp cib and i went three times in 1 day before i pulled the trigger and bought complete in box silver gameboy sp next time in the area for sure i will be back to look at what new stuff they have to sell they even let me look at items and even checked it before selling it to me i was so impressed with there perfect customer service
Fantastic experience: A great video game store with friendly staff.
Fantastic experience: Such an awesome little game shop! Ive traded with them, and just the other day they gave me a discount on one of my dream collector pieces. Gotta check it out!
Fantastic experience: These folks are awesome! So helpful and knowledgeable - went above and beyond in helping me get my old N64 to work too!
Fantastic experience: my wife and I's favorite spot for retro games and related items! I'm over the moon with the fact we managed to find the 2010 vinyl record for the game Final Fantasy XI hee in particular!
Fantastic experience: Very friendly staff and have a great selection of games across all generations of consoles. Prices are very reasonable.
Fantastic experience: They had a really great selection! Will definitely come back next time we are in the area
Fantastic experience: Friendly and helpful staff. I bought a ps3 battery, and they informed me that if I needed help installing, they have that service available.
Fantastic experience: Very helpful staff and they always have what I need. A fun environment, Would recommend to anyone.
Fantastic experience: Love it here! Best prices and cool staff!
Fantastic experience: Great collection. Friendly staff. Highly recommend.
Fantastic experience: One of my favorite game stores in Portland! Great selection of games and very kind and knowledgeable employees :)
Fantastic experience: My go to for trading games and fixing systems and consoles super nice people very knowledgeable
Fantastic experience: Really good selection of used games in great condition. DVDs had some real gems!
Fantastic experience: I recently purchased Chronotrigger from them. They had a very reasonable price for it, and they were very transparent with me authenticating the cartridge. I checked all the obvious spots I knew for authenticity. They opened the cartridge and showed me the board, and they replaced the battery even though they had it replaced initially when they took deliver of it, for my own peace of mind. They demoed the game and played through it a little bit to show the game. They are gamers themselves and understand how important it is to get the process right especially when your spending $200+ for a game. Great store, great staff, and it will it now be solidified as one of my regular stores.
Fantastic experience: Best video game store in Portland, great staff, prices and stock. They are super accommodating and friendly.
Fantastic experience: Awesome and friendly staff. Neat and eclectic selection of video games, AND they have a pretty kick ass selection of old school PS/2 games..... that's what I was looking for, and that's what I found, yeah!
Fantastic experience: Good game selection and friendly staff!
Fantastic experience: These people are super knowledgeable, kind, and give great customer service. They are also supportive of their community. I am not only a customer (I love Gameboys) but also an employment specialist. They gave my participant a wonderful and thorough job shadow and tour experience that was highly valuable in exploring careers. Also, their trade rates are better than in some places.
Positive experience: Very courteous, helpful people A pretty good selection of the original things
Fantastic experience: Great location, great selection, even better employees. Need I say more gamers? But for real quit being a nerd and get in here and get you some games, plushies, consoles and/or some collectibles!
Fantastic experience: I remember when this location was a CD/Game Exchange and you could find plenty of good music and games at a great price. I'm happy to say that remains true, even if 90% of the games are now stored behind glass displays. This doesn't have the same level of games as most other Portland retro gaming stores, but it makes up for that with a really cool music selection and a cozy vibe that makes it fun to just walk around the store and browse. The staff are very nice and the playable NES kiosk is a really cool touch. I hope this store continues to grow into the future and hopefully match the size of the old CD/Game exchange someday.
Fantastic experience: I went to get some old PS3 games for my wife, who is couchbound after oral surgery - the dude was extremely helpful, friendly and efficient. I got like 5 games and a third party controller for $55. Exactly the experience I was hoping for.
Fantastic experience: Staff were very friendly. The selection was great for old movies, anime, and games. Plus all the stuff I bought worked!
Fantastic experience: Just great service and cool stuff. Helpful staff. Really cool shop
Fantastic experience: Awesome, helpful place that does their best to be knowledgeable and thorough in both the buying and selling processes. Would easily recommend to anyone!
Fantastic experience: A superb selection of modern & retro games, records and swag. Don't visit Portland without stopping in!
Fantastic experience: Great little game store with a TON of inventory both current gen and retro games. Definitely worth checking out they have something for everyone.
Fantastic experience: i love this place the employee, they are helpful and the prices are more reasonable i highly recommend this guys here. check it out
Fantastic experience: This local retro game and collectible buy/sell/trade shop has all generations. There are plenty of cheap or rare games to enjoy. As a collector, they're very fairly priced and have a nest color system on conditions, etc I'll be buying a ton off them
Fantastic experience: Really great video game store, was able to trade in my old console and games for cash, definitely will be coming back here!
Fantastic experience: Super friendly employees that are passionate about what they do, will definitely be coming back. Has a great selection of games and consoles to choose from
Negative experience: I used to love this store. I paid $80 for a wii console that didn't work. They wouldn't take it back!
Hey there! I've just got through asking every one of my employees about this and nobody remembers you. Are you sure you tried to return that Wii to the right store? We absolutely do not want to sell anything that doesn't work. Although we test everything before it hits the shelf, we are always willing to check out a console that doesn't seem to be working. Regardless of the time frame we will always try and help you out. We have plenty of those consoles and I can't think of any reason why somebody wouldn't replace that for you. Feel free to bring it by anytime so we can get this sorted out :)
Fantastic experience: A wonderful store containing a variety of games from a variety of systems with very knowledgeable employees.
Fantastic experience: Amazing selection across all consoles with very friendly employees that are happy to help with whatever you need. I was allowed to play all of my games before leaving the store to verify they worked properly and was given fresh batteries for the gameboy and gameboy cartridge that I purchased at no additional cost. 10/10 store if you love retro games definitely come check this place out.
Fantastic experience: Helped me fill a couple holes in my collection. Very good but limited inventory
Fantastic experience: This place absolutely rules. Seriously, if your in the neighborhood and enjoy gaming whatsoever check it out.
Fantastic experience: Super awesome store with great prices, inventory and staffs. Highly recommended!!!
Fantastic experience: Staff super knowledgeable. Can't remember the name of the guy who helped me but he was about 24 years old wore glasses had brown hair and was really into explaining everything to me. Which was great cuz I'm a nanny and I knew nothing and had so many questions. I took the 11 year old that I care for and he enjoyed it too Very fun store good selection of games really cute candy tins
Fantastic experience: Really nice staff, and an excellent collection of games. Plus ice cream next door! Less expensive than other shops.
Fantastic experience: Great place to buy or sell. Large selection of games and consoles. They also repair consoles and games. The staff is very knowledgeable and friendly, and accommodating. I highly recommend this store to anyone looking for MODERN and VINTAGE games and consoles.BONUS! they're located right next to an Ice Cream shop. Convenient on a warm summer day.
Positive experience: This place is great! Service is good, and so are the prices. Unfortunately, they often do not have what I am looking for. I would reccomend calling ahead if you are looking for something specific. They are super friendly, but the selection can be limited.
Fantastic experience: Great Prices! Great People! I bought a copy of Super Monkey Ball 2 that was defective and they took extra care cleaning it up and got it to work but still swapped the discs out any way just to ensure I would have a playable game. Also cleaned up a couple loose discs I brought in for free to make it right. Fantastic customer service! I will definitely be a returning customer! ❤️
Fantastic experience: Visiting from San Diego! Love the quant little shop and the vibes, a nice place to visit and look around their selection of games. Definitely love supporting small game stores like this and the staff I spoke to was very nice and helpful. Would highly recommend a visit and hope to come back if I’m ever in the city again!
Fantastic experience: The best experience I've had at a game store. The new management at this iconic Portland store is better than the original. The staff were very knowledgeable and provided excellent customer service throughout multiple visits to the store. Would highly recommend!
Positive experience: Great place to find those little things and birthday gifts for your lil brother who loves magic
Positive experience: Pretty cool spot for retro games. Little on the smaller side but still a decent Portland spot
Fantastic experience: A great mix of video games, manga, and movies . Sorta like an American version of an otaku store.
Fantastic experience: PS5 HDMI REPAIR @ the BEST price. This place is incredible for any gaming need and for console repairs. Got my sons PS5 HDMI port fixed very fast and an amazing job. Thank you HGE.
Fantastic experience: Really easy and professional trade in experience! Educated me on some retro game stuff... cool peeps!
Fantastic experience: Cool store, has a good selection of video game soundtrack vinyls and a nice $1 vinyl section. Also lots of classic video games. 2 years since I first went here and I gotta say this place is easily the best game store I've been too, the prices are incredibly fair and the staff friendly!
Fantastic experience: Love this place! Pretty much the only shop I can find GameCube games. The have games and accessories for basically any console you might be interested in and regularly have new stock. Always a good selection and really fair prices. Also love the artwork and stickers they have in sometimes.
Fantastic experience: Excellent store with a Very wide range of games. I like going there because I don’t really have to worry too much about the pricing. It always seems to be right in line with eBay which is awesome. They also seem to give fair trade-in credit value. This is my favorite video game store that I’ve been to in Portland.
Fantastic experience: Super easy to find they do have some parking including several spots for bikes. Theres a lot of video games here including movies! I often come in to see whats new. People will come in to trade so there’s always something new to play. Most of the games are cheap. So if you don’t have much money you could comfortably leave with 4 games. They also have retro games.
Fantastic experience: This place was very good, the game prices are decent and they have a wide array of stuff to buy
Fantastic experience: my favorite game shop in portland! hawthorne game exchange consistently has good games stocked, and the best prices i’ve seen at a local store. staff are friendly and knowledgeable, and they’ve always got good tunes playing too :-)
Negative experience: Walked all the way across town to get there right before they closed I was there before they closed and she refused to do business with me said they were closing and I was sol with a smirk I will never do business with them again sorry your sol now game exchange
The security camera shows you came in after closing.
Fantastic experience: Clean games and hardware, niche items, and friendly staff! Fair market prices. Love to visit here when im on hawthorne.
Fantastic experience: Great selection of games including some rare titles. They get a lot of trade ins so it's worth stopping by from time to time.
Negative experience: Staff was helpful. But their prices were about 30 percent higher than retro game trader. And their selection of super Nintendo games was very small.
I know it's been a while but still bothers me. Our prices are not 30% higher than RGT. They're just not. And yeah our SNES section is always flying off the shelf. Sorry the section was lackluster for you but we're not trying to be anything here other than just a chill game store where you can find some gems. You can go to your favorite game store anytime and see the entire SNES library :)
Negative experience: They do NOT sell CDs, wasted gas and an hour plus of my time to go there and this was a month ago and it's still in the description.
Fantastic experience: Friendly staff, extensive collection of physical games from throughout the decades. Definitely planning on going back for my retro hardware needs!
Fantastic experience: Favorite game store in the area. Super friendly and knowledgeable staff, nothings over priced and always find a hidden gem when I'm there for my collection.
Fantastic experience: Wonderful staff, trade-ins are super fair. This is my go-to video game place in town <3
Fantastic experience: What a salvation this place is - they soldered a chip button back onto my car’s keyless fob, since the door lock tumbler is faulty so it doesn’t unlock with a key anymore either.
Fantastic experience: The person working there when we came in was super fun and chill, I didn't get their name so I can't give them the proper prsise on google reviews :( Though you know who you are, super epic store >:) (for real though it was the best and most welcoming experience I've ever had going into a store, one that sells older games nonetheless!!! Love you cashier person, you were super epic, me and my partner appreciate you <3)
Fantastic experience: Repaired my Switch fast! Super cool shop with great retro game selection.
Fantastic experience: Great store with great people working. They had an amazing selection of vintage games and the best customer service. I'll definitely be going back to see what they have available the next time I'm in the area.
Fantastic experience: Great game selection, great prices, and a very friendly and welcoming staff. Prices were more or less in line with eBay, often even less than pricecharting was showing. I appreciated that they called out the 5 screw variants on the nes carts, I don't think I've seen that before at a store. Shows me they know a bit about what they've got. And the staff enthusiastically chatted me and my son up about the games as we checked out. Will go every time I'm in Portland
Fantastic experience: This was a quaint little game store. Their selection was smaller than others in the area, but they were good condition. The staff was friendly and helped us get down games we wanted to peruse through. They also sold lots of neat instruction manuals, no game purchase necessary.
Fantastic experience: I've only been to this place a few times but I always feel welcomed and the atmosphere is warm and inviting. I know I will always find some kind of hidden gem with each visit and I usually leave spending more than I intended. Haha This isn't a problem though because everything is valued fairly and I feel like what I'm getting is worth the amount. Highly recommended if you are into retro and modern video games and consoles. They also have tons of game related memorabilia so there is something for everyone. And their merch shirts are super cute!
Fantastic experience: This place rocks. They got me set up with a GameCube and a few games for a decent price and a few extras! Unfortunately I had issues getting one of the games to work (Melee), but after determining that it was an issue with the console itself, they swapped it out with a working one the very same day and now everything is working perfectly. I'm definitely going to be keeping an eye out here for games as they come in, love their customer service and don't see a reason to go anywhere else.
Fantastic experience: The staff is amazingly friendly,and the service is exceptional. Cheaper then GameStop with less B.S.
Fantastic experience: Hawthorne Game Exchange is an awesome mostly used video game store that features games from the modern area through the 1980s. They have several classic game systems, a great selection of accessories, and some vinyls and movies on VHS. I always find something neat there and the staff are helpful and really go a lot for customer service. There's a huge freaking difference between corporate used game stores that suck and an awesome independent retailer like this one. Go here, give them your money, get those games. And tell Marcy hi
Fantastic experience: Good prices on used games and the staff are really nice :)
Positive experience: We were looking for games complete in the box, specifically Zelda, but there are a variety of games for all consoles. I did pick up Silent Service for the NES and Metroid Prime Corruption for the Wii. It looked very popular the day I was there.
Fantastic experience: I bought in a disc for the Wii that wouldn't play anymore due to scratches, and their scratch-removal service cleared it right up.
Fantastic experience: Nice people in there good selection of games old and new. I would go back very nice atmosphere.
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