GameStop

Fantastic experience: Great costumer service. My Favorite s GAME SHOP

Negative experience: Don’t come here for any release the team inside know the resellers it doesn’t matter how early ur there they’ll let them cut infront and then sell them everything

Negative experience: This might be Petty of me but I've been parked outside for an hour and a half and there's hardly any customers in there maybe two or three. I tried calling you guys through your customer service phone line just to be reached with the store is busy helping customers. Again I'm looking at the store right now and it's empty besides the two customers are there at the moment of me writing this review. so the workers there probably today I don't know about the other workers but the workers there today are unprofessional and it's not like the lines are connected to another customer cuz they're not answering the phones

Fantastic experience: Jazmin is a great employee! Excellent customer service.

Fantastic experience: The best customer service from all the stores Ricardo is the best!

Fantastic experience: Great service

Fantastic experience: Friendly staff and and real intuitive on everything you will need

Fantastic experience: Quick and straightforward

Fantastic experience: Great customer service

Negative experience: A little late on this review but 2 months ago on March 28, 2025 , when Pokemon Journey together released, I had pre ordered a booster box months before. Decided i didn't need to wake up at 7 a.m to get it because i literally pre ordered it. When I arrived, they told me "they sold it by accident ". They don't count the product". Which means they took it for themselves. It sucks because I've been going to this GameStop for over 15 years.

Negative experience: Rude worker named Justin who was all around rude when I was purchasing

Fantastic experience: Good service

Negative experience: I visited GameStop on March 9th, even though I usually buy everything online. Since this location was next to the grocery store, I decided to check it out. While browsing, I found some great shirts and noticed discounted Lorcana cards, which caught my interest since I review cards. Since the cards were locked behind a case, I asked for assistance. The two employees told me to wait, which I was fine with since I was the only customer in the store. However, instead of helping me, one employee was busy ringing up a personal purchase for the other. Then, one of them left through the back door, and I assumed the remaining employee would assist me. Instead, she continued doing something behind the counter. I asked for help again, and she told me to wait once more. After another five minutes, I inquired about shirt sizes, to which she gave a brief response. Just as I was about to ask again for the cards, she pulled out her phone, started talking, and was laughing. At that point, I realized I was wasting my time and left. I initially thought buying in-store would be more convenient than ordering online, but this experience proved otherwise. The employees didn’t even take the time to find out what I wanted to purchase. While it may not have been a big-ticket item, they had no idea what I was willing to spend. Moving forward, I’ll stick to buying online, where at least I can get better service.

Negative experience: I'm not giving the employee a negative review. I'm giving GameStop a negative review. They tried to charge me $80 for the standard version of MHW when I just ordered the steel book edition for $80....GameStop. Count your days. When y'all finally announce y'all are going out of business. The world will celebrate!

Negative experience: They never have Pokemon cards for some reason

Fantastic experience: The workers there were really nice and kind. Tons of selection for action figures.

Fantastic experience: $135 for a year old ps5.

Fantastic experience: Got a great manga! Didn't even know GameStop carried them

Negative experience: DO NOT BUY FROM GAMESTOP! THEY ARE A RIP-OFF! THEY ONLY GIVE YOU LESS THAN HALF OF WHAT YOU PAID FOR YOUR SYSTEM BACK IF YOU TRY TO RESELL IT BACK TO THEM! FOR EXAMPLE (IF YOU BUY A PS4 SLIM 500GB MODEL FOR $165 THEY WILL ONLY BUY IT BACK FROM YOU FOR $40! EVEN IF YOU HAVE THE ORIGINAL RECEIPT!

Fantastic experience: The employees are very helpful when I need help

Fantastic experience: Excellent customer service. Fast, informative and quality transaction.

Negative experience: Very slow service and the games are not actually new they take them out of the box even before you buy them they changed there warranty policy exchanging new remotes for refurbished remotes just buy your game needs from Amazon or Walmart. If there is a lawsuit against them I want to know

Fantastic experience: Thank You Justin for the assistance. Great employee!

Fantastic experience: Can I sell my ps3 in game stop I don't use it anymore so I want to know if they would buy it from me it still good no problem

Fantastic experience: Have a hate love relationship with gamestop.. as in hate that u love coming here because I always leave with something

Fantastic experience: Always come here

Fantastic experience: Good people in gamestop call then nice people

Fantastic experience: This store's atmosphere is always good. There are always customers. A great selection of items. The manager here has his head on straight by the sounds and looks of it. And his employees seem pretty content with the atmosphere he is providing. District manager take notes on who needs a raise & some praise. ⭐️⭐️⭐️⭐️⭐️

Negative experience: Googled the location and drove 15 miles for store to be closed during business hours. Called store 4 times while waiting outside for automated messages to tell me store associates are busy helping other customers, but the store is closed. Disappointed.

Fantastic experience: Great service helpful employee will come back again soon

Negative experience: Came in store to buy cod last customer ..left w a new xbox series x asked if i wouldent be able to get my old account back would i b able to retun the console ...came back in the morning cause i could no get my old xbox account back frm microsoft the girl working there tld me u should have bought a refurbished one i told her that employee frm night before stated 15 day return policy ...she tld me no got stuck w out my gta account n money lost dont buy new lol buy refurbished ud have better luck

Fantastic experience: Clean friendly environment. Good selection on games. Good prices

Fantastic experience: Super clean, stocked, and friendly service

Fantastic experience: Gamestop between Compton and Hooper off Gage provides great service. Especially Ricardo, he's probably the best guy for customer service at any of the gamestops around. Always great service when i go

Fantastic experience: had a great time

Fantastic experience: great service 10/10

Negative experience: The games are too expensive!!

Fantastic experience: The was awesome they all the games on shelf to see and the employees were very helpful

Fantastic experience: Awesome customer service! And helpful employees!

Fantastic experience: Ricardo was very polite n nice!!

Fantastic experience: Got what I needed for my brother and they were really nice to us even though we didn't come prepared

Fantastic experience: Everything's so fun, I Love Going Every Time!

Negative experience: People in the front don't even acknowledge or assist they just talk to each other and don't help with recommendations or information on games never going here again.

Negative experience: Not helpful workers. >:(

Positive experience: Not too much at the time I went in but always reliable for pre-ordering physical copies

Fantastic experience: Helpful knowledgeable and decent prices

Negative experience: Took them 45 minutes to hand out about 15 PlayStation 5. I couldn't wait any longer I had to go to work. when I asked the guy manager or employee if I could come back two hours later to pick it up he said no. I called back again and he said no again.

Positive experience: Cool girls ,helped me out on a big decision

Positive experience: Never busy very nice ppl

Fantastic experience: Its was great in the verity of games they had, and the employees are so useful. I plan visiting again.

Fantastic experience: Quick service, and picking up was easy and simple

Positive experience: Does they have the xbox series?

Fantastic experience: Very good they had the things I needed

Fantastic experience: Helpful people in and out fast

Fantastic experience: The customer service Richard this morning he's very nice

Fantastic experience: Excellent customer service by Ricardo II

Fantastic experience: Wasn't that busy. Staff was very helpful

Negative experience: If I can give no stars I would.! absolutely horrible customer service and manager Jonny is extremely rude. another girl working (Salena) there is super rude and unprofessional. If you don't like your job it isn't the customers fault . horrible experience if you can avoid going here please do .

Fantastic experience: Staff is friendly, very clean and organized store. I would go again.

Positive experience: Good service from most employees

Positive experience: Not much variety or games. Service is good. Safety procedures are being followed very well.

Fantastic experience: It is chill and workers in their are cool.

Fantastic experience: Great customer service...the workers were girls...really helpful and nice!!!

Positive experience: Out of every game I wanted to purchase my son for switch

Positive experience: To expensive and had to wait a week in the mail for 3 games. They had to ship to me.

Fantastic experience: Very helpful employees

Fantastic experience: Got my nintendo switch awesome

Negative experience: They had 8 months to figure out how to sell to the public for black friday and yet they can't figure out how to keep customers safe. Why aren't they just doing online orders? Why do they have people shopping in the store and a line outside freezing

Fantastic experience: Still the best place to trade in games and buy new games, their membership makes it worthwhile. The point system is generous to the consumer and its nice to buy used games without paying full price. I mean its better than offer up if you want to avoid strangers

Negative experience: Best buy has more consoles available than they do somehow

Fantastic experience: I really love this place people are so nice there !!

Fantastic experience: Awesome staff, called them with a very serious question and they gave me a definitive and concise answer! They really know how to take care of gamers, they are well versed and understand familial lineage! They answered the burning question: I am not my step-sons-step-fathers step-brother. This store rocks

Negative experience: Rude staff. I walked in and said hello to the person behind the desk and he rolled his eyes and grunted at me. So i just left and went to target to buy what I needed . At least they're friendly.

Fantastic experience: Jaun the best employee in the store. He helps me and my homies in a big way.

Positive experience: This is where I bought Fire Emblem 3 Houses. Nice staff.

Negative experience: Bad service. Lazy. Order something online waited 3 hours for it. Called they said wait until they sent me a email saying it was ready. They sent me a email after it was closed but put a different time to make it seem like it was ready a hour before I order it. Not true. When I went next day they in store but not answering the phone. No customer in the store are around the store. I was parked right in front. I will NEVER go back there. Telling my friends don't go there. My sons and there friend will never go there. Reason why gamestops get a bad name.

Fantastic experience: Juans the greatest gamestop employee their is, helped me and my friends out for a suprise.

Fantastic experience: Juan really helped out today when I came to this GameStop, appreciate the help Juan!

Fantastic experience: Best GameStop and Juan is the greatest GameStop employ, Thank you Juan

Fantastic experience: Friendly staff and great stuff. They even sell Yu-Gi-Oh, Pokemon and Magic cards surprisingly. I will come back soon ❤️

Negative experience: I went riding 2 miles on my bike almost two miles after work and went to sell my xbox because I have no use for it no more and after they connected it saying it wasn't showing video and once i got home all tired I double checked and it worked first try smh.

Fantastic experience: Cool friendly staff!

Fantastic experience: Friendly and helpful staff

Positive experience: Friendly service not that much of a selection but other that cool spot for new games

Fantastic experience: It good thanks for incineroar

Negative experience: I have been waiting for my online order for 8 hours .I tried calling but no one picks up the phone. I order online so i can just pick up my item and go.never going to this store again.

Fantastic experience: Great people and service

Fantastic experience: Was in and out within 5min even though there was a long line.. the emo looking chick was cute and very friendly. :-)

Fantastic experience: Close to home and great prices

Fantastic experience: Always got what I'm looking for

Fantastic experience: I bought my PS4 pro ❤️

Fantastic experience: My favorite gamestop, I love them all tho.

Fantastic experience: No lie the gamestop from Compton and gage. I give it a 5 out of 10 service is a 50/50 it's small and gets crowded really fast .

Fantastic experience: Small yet full of what you may need for your gaming systems. Called ahead to confirm headset was in stock, they even held it for me. Thanks

Negative experience: I hate going to this gamestop. This worker there didn't know anything about games...But it's a game store.

Fantastic experience: If your a gamer looking for help with a console or need a game, gamestop has everything you need.

Fantastic experience: Good customer service its a person profeciona,l name sara.

Fantastic experience: Healthy food good prices and excellent staff

Fantastic experience: Very friendly staff.

Negative experience: Bad deals