GameStop

Negative experience: No longer there. Closed for business

Fantastic experience: Thank you for helping me Nick! Took my exchange for my Xbox controller warranty. Customer service was on point and they were very attentive to my needs

Negative experience: 20 minutes after opening and the doors are still locked. Employees ignoring us in line outside

Fantastic experience: The gamestop has nothing but . Get a pro or renew it get a slab (graded pokemon card) and on Fridays spend like a Pro earn like pro days you get more bonuses. Nick is manager and the new team have been nothing short of amazing.

Fantastic experience: Nick was super helpful! I needed to return a refurbished PlayStation 4 Pro to GameStop, and this location made it incredibly fast and easy. The store itself was clean and organized, and everything was very easy to find. Overall, a really great experience! :)

Fantastic experience: I just wanna say this was one of the best visits to a GameStop I’ve had in a long time. Veronica, Sam, and Jae were awesome. I came in with an issue and they went above and beyond to help me. Helped me pick out a new product and just great conversation. Honestly great customer service, and great people. Thank you

Negative experience: Went there over the weekend 15 min after "opening" time to find people working inside but the door locked. Instead of acting like a decent human, they ignored me and my daughter like we weren't standing there. Cool story bro. More money to target. Im only sad because when this poorly managed joke of a business goes the way game crazy did, I donno how we're gonna get used games, which is all you should ever go to gamestop for.

Fantastic experience: Very good

Fantastic experience: The staff is knowledgeable as well as cordial! Gave me advice on which Xbox to get and why(:

Fantastic experience: The place was very nice, clean, well organized, easy to find items & the prices. The place was crowded & kids wanted to play their demo games inside. Behind the counter person was helpful & suggested the best of the value of products. Keep it up well priced & demo ready.

Fantastic experience: Amazing service

Positive experience: Just one item, it had gone through three crew members’ hands. The first one handed it to me, like some knick knack came from his closet or under the mattress. The second one grabbed it, took out the disc from the plastic cover, then wiped it with his shirt. The third one put it in a bubble mailer, and handed it to me. Awfully like a sweatshop operation! This chain always surprised me or caught me off guard, in an odd way!

Fantastic experience: The customer service here is amazing Joshua J. Is very informative and professional!

Negative experience: 0 STARS but I have to give it at least a 1 STAR to give it a review. The white bald man with a long beard was super RUDE to me and my brother. All we wanted was trade in a game and he simply didn't want to buy it because he doesn't know if we stole it or not. Even though we showed him a receipt.

Negative experience: The worst GameStop I've ever been to, the employee with long oily hair never opens on time and is rude. I was outside way past the opening hour and saw at least four customers walk away, not including me. This is exactly why I buy my games digitally but unfortunately, sometimes we need accessories.

Positive experience: Good price on used Xbox

Negative experience: Employee on 1/2/2023 at 6pm told me an item was out of stock and sent me away. I proceeded to order the item for pick up on the website and it was ready for pickup in 10 minutes. What kind of store manager hires people like this?

Negative experience: Are you to stupid to answer a phone

Negative experience: Foos dont pick up their phones

Negative experience: Tried calling multiple times but it’s like no one even works there. No answer.

Fantastic experience: Friendly personnel, easy trading, good stock

Positive experience: Pelite great service hiley recommend

Negative experience: I always try calling before I drive down to the store to see if they have what I'm looking for but they NEVER answer. I even called while inside the store and they just let the phone ring. wasted my gas driving down here when the lazy sales person could have just answered the phone.

Positive experience: Amazing

Positive experience: It's just game stop

Negative experience: Store manager: please contact me. You have a specific unbelievably unprofessional employee who made my experience absolutely revolting. I was sent by another store employee to purchase a product that this store had in stock. The employee was on his tablet playing games, was mumbling curse words and became irate and swore at me. He did absolutely nothing to assist me. I was told that I didn't have to shop at game stop. Never offered to have it ordered, when it would be back in stock, nothing. Long haired white guy, yellow or mustard shirt, 20's, smelled like marijuana, 6/7/22 @ 1:10pm. Only employee, refuses to provide an employee name or number. Absolutely unacceptable.

Negative experience: I’m so over the garbage customer service in this state No matter where you go it’s like a giant toilet that needs to get flushed.

Negative experience: Girl with purple hair was extremely rude I asked about a game and she didn’t want to help me find the game I liked no one was there either

Negative experience: Aside from having a lot of really cool stuff, the cashier was rude, i wouldn't go back

Negative experience: You can call anytime and you will be put on hold and it takes them close to around 20 till they get back to your call. Ebay is the way to go when you want to find a game your looking for its far cheaper and can get some of the special add ons on games. Still even more true today 2022 they don't even answer the phone. Guess Amazon it is.

Negative experience: They’re some miserable as workers, I wanted to buy returnal witch is rated for TEEN’S & the worker wouldn’t let me buy it without my id, I have a full grown beard witch I obviously look older than 13 so the worker just wanted to mess with me‍♂️

Fantastic experience: Gavin helped me out a lot. Great job Gavin. Thank you.

Negative experience: Don't bother calling, I've been calling from 2pm till 256pm and no one has answered....no wonder people don't shop at gamestop anymore...

Fantastic experience: Very very helpful and polite all around good customer service and huge variety

Fantastic experience: They have the best videogames, But I have a question do they fix the Nintendo switch

Negative experience: They don't awnser the calls don't call them

Fantastic experience: Da best game

Negative experience: I wasn't able to return an item even though it was within it's 30 day return period. No manager was present to help. Very disappointing experience.

Negative experience: This place is the worst there's only one person there I wait about a half hour guy tried to upsell two little kids

Positive experience: Large location and floor space. This GameStop carries the typical stock. The shelves were a little lacking in terms of product displays for the actual video games and accessories but they probably keep most of the actual merchandise behind the counter. Associates are friendly and helpful.

Fantastic experience: Always very helpful

Fantastic experience:

Positive experience: I was in and out in 5 minutes I ordered online and it was ready on time

Fantastic experience: I hope they never close ..... It's my very favorite store to get my Collectibles!!!

Fantastic experience: James was awsome. This store by far was the best Game Stop experience I have ever had and I have been going for over 20 years. Superior customer service will keep brick and mortar stores alive well into the future. Forget about rewards programs and spam emails..more guys like James are what you need. Also shout out to the other employee I believe his name was Marcus who help my daughter buy a red power ranger.

Fantastic experience: Great place for games, merch, and all things for geeks. Staff very friendly and knowledgeable, willing to go above and beyond for the customer.

Fantastic experience: Shout out to James taking the time to help me over the phone! Much appreciated!!

Negative experience: Tried to buy a game with a rated m and I’m 28?!

Fantastic experience: Though they are bad at answering their phone, I always love a trip to Gamestop. Feel right at home there.

Fantastic experience: Great customer service

Fantastic experience: Great service

Fantastic experience: The supervisor was very helpful and called several stores for me. Great service and they have a ton of funko pops at this store.

Fantastic experience: It is the best

Fantastic experience: My favorite place!

Negative experience: I preorder a game and went to go pick it up before the 48 hour of the release date and they had sold my game and did not honor my preorder.

Fantastic experience: Found exactly what I needed, was in and out in less that 10 minutes..super cool..great prices..

Fantastic experience: Always have some type of sale

Fantastic experience: very socialble and helpful staff

Positive experience: Find any game

Fantastic experience: Smelled very clean and service was great!

Fantastic experience: Traded in a ton of old 3ds and Game boy games. Racked up a hundred dollar store credit value!

Fantastic experience: Encuentras los juegos favoritos

Fantastic experience: It's the Blockbuster of video game stores. (if anyone else still remembers what that is)

Fantastic experience: Very helpful

Fantastic experience: My son found everything wanted

Positive experience: I have been always coming here my entire life never fails to not disappoint. The only complaint i have is that there barely offer any money for you if u wanna sell games to them.

Fantastic experience: had my order ready on time

Positive experience: I got 105 for a ps4 and 4 games. Meh. I thought so

Fantastic experience: Friends interest

Negative experience: the workers here were super rude i waited and never got helped so i left

Positive experience: They need to expedite the check out process. Took almost 30 mins to check out and I was next in line.

Positive experience: Ok

Fantastic experience: Exelente surtido de video juegos

Fantastic experience: Complete

Fantastic experience: Great video games

Fantastic experience: Best gaming store

Fantastic experience: Best place to buy and sell video games!!

Fantastic experience: Helpful

Fantastic experience: Nice group here. Dont rip you off too bad for selling games to them.

Fantastic experience: Black Friday shopping- They didn't have all the items I came in for. The same caused some stocking problems but they did tell me what store had it. Went there-got it- happy with GameStop :)

Fantastic experience: Large variety of games here and they also do the midnight shuttle here which mean they open for one hour at midnight which is convenient for me getting out of work. They have all my favorite games and u love the 7 day and cash back because it's like I can rent games for 7 days and only pay the cash if I hold onto the game more than 7 days which is all I need in order to test and see if I'm into the game.

Fantastic experience: Friendly, very helpful

Fantastic experience: Right know there's a really good deal I recommend to go I think is 4 for 10. Something like that I went Sunday 30 September

Fantastic experience: Great games

Fantastic experience: Nice customer service

Fantastic experience: Set up and merchandise is great

Fantastic experience: The staff are really nice and helpful.

Negative experience: Some items are expensive

Negative experience: Ok

Positive experience: GameStop always has decent prices on video games

Fantastic experience: friendly staff

Fantastic experience: Nice place with a variety of different option games

Fantastic experience: GREAT PLACE, MANAGER IS VERY NICE AND THE WORKER'S HELP OUT WITH EVERYTHING...

Fantastic experience: Nice place. Good customer service

Fantastic experience: Amazing gamestop, super helpful, friendly, and understanding people. Takes good care of any needs or problems you have and does so with professionalism and polite caring attitude. Definitely now one of my favorites

Fantastic experience: Great customer service didnt have any issues they went through alot to help me

Negative experience:

Positive experience: There's usually that one employee that gives you problems, but if you're lucky, you get the golden employees. Almost every time I've been here, it seems like there's always only one guy at the counter, doing a lot at once. The bad employee, however... Every purchase is returned condescending "knowledge", complete with not knowing games (how do you not know anything in a game store?) and then you get labeled by them for getting an "anime" game. I don't know if that guy is still around, but good lord... He didn't even bother trying to look for a case for a game before. The good employee ? He will try. At least, try. There are more employees, but this is just something that's bothered me for the past few years. That and honestly, even a "not-so-good" employee is better than that bad one. Very, very hit or miss with your experience. I've even heard that either the bad, or another bad one, ended up up selling destiny 2 and a ps4 pro to an old lady, basically implying and using wordplay to get her to buy another ps4.. Scum like that shouldn't live. Also, people do like to blame all workers, but you know, not all of them hold much power about policies. They need a paycheck. Unless you give them one, consider that there are situations and that some rare employees actually do care. In this case, that guy did not. Be wary. A shame I don't have names down..

Fantastic experience: Very kind and helpful people I was helped by Henry Fuentes

Fantastic experience: I been going lobg time i love the people that work there they know there games power to the Gamers