GameStop
Chain retailer offering new & used video games, plus consoles, controllers & related gear.
Opening hours
Photos of GameStop
Our comment from Padel.us about GameStop:
Extensive Catalog of New and Used Gaming Titles
GameStop operates as a comprehensive retailer for the gaming community, offering a wide range of products including new and used video games, consoles, and a variety of accessories. Customers frequently highlight the store's impressive inventory, noting that it is well-stocked with titles for all major platforms, including retro systems. The availability of pre-owned games is particularly appreciated, with many shoppers praising the great deals and sales available on these items. The store also carries merchandising and collectibles, making it a one-stop shop for dedicated fans.
Knowledgeable Staff and Personalized Assistance
A recurring theme in customer feedback is the high level of expertise and friendliness displayed by the employees. Many patrons describe the staff as knowledgeable and helpful, often going above and beyond to assist with technical questions or game recommendations. Long-time customers appreciate the personal touch, noting that staff members often remember them by name and provide a welcoming atmosphere. Whether helping with a pre-order, explaining rewards programs, or assisting with a purchase, the team is frequently commended for their professionalism and ability to resolve issues efficiently.
Family-Friendly Environment and Community Focus
The store is widely regarded as a family-friendly destination, with many reviews mentioning it as a favorite spot for parents and children to shop together. The environment is described as clean, organized, and atmospheric, creating a comfortable space for gamers of all ages. Some customers also value the store's bilingual capabilities, noting that staff can communicate effectively in Spanish, which enhances accessibility for a diverse community. Overall, the combination of a curated selection and a supportive staff makes this GameStop a positive experience for most visitors.
GameStop: Reviews
Fantastic experience: Love the works
Negative experience: Bad customer service I can tell dude was in a bad mood, worst game stop ever
Negative experience: Open sign on , yet no one is ever in store
Fantastic experience: I visited with Lenny, awesome guy help me out of a jam with his technical knowledge and Victoria as well. They know what they are doing. Make this your store for gaming
Fantastic experience: Great store, helpful staff, small and intimate.
Negative experience: The worst costumer services. Please take care, first he gives you, one price, including taxes. but; when you are ready to paid, that increase.
Fantastic experience: Loved my experience. When I walked in automatically she greeted with a smile which you don’t see often. She helped me in every way which I appreciate it. She was professional and knew what she was doing . Also she is a very kind girl. Definitely coming back here :)
Negative experience: Door was locked at 7:40 PM on Wednesday, Nov 15th. Waiting in the parking lot for a while thinking someone would return. Looks like employees close up shop pretty early? Is this company policy and procedure?
Fantastic experience: Excelente servicio muy amables
Fantastic experience: This is a random review I'm doing I'm just saying I'm coming tomorrow Jan 2 12pm-1pm 2023 I'm gonna come at 12pm or after 1pm to get mw2
Fantastic experience: Good prices and services
Fantastic experience: Games and more.
Positive experience: They honored there insurance on my remote good job gamestop
Fantastic experience: Small store but with nice inventory! I’ve pre ordered from here with no issues and there’s pizza next door..win win
Negative experience: Extremely slow. I waited in line while the clerk skipped over me while serving every other customer.
Negative experience: I called the store looking for information and the associate "Raul" he wouldn't give his last name was incredibly rude and even hung up on me as I was talking I tried to call back 3 times and the phone just rang out
Fantastic experience: Amazing games
Fantastic experience: Muy buen servicio
Fantastic experience: Very nice
Fantastic experience: Great service.
Fantastic experience: Great
Negative experience: They sold me a game system that want turn off
Negative experience: Pre ordered something and never got a call that I it had came out And they kept saying that they called multiple times but I promise they never did So basically they sold the items I pre ordered
Negative experience: I PAID FOR A WII PLAY MOTION GAME BUT THEY PUT THE WRONG STICKER ON THE GAME AND SOLD IT TO ME!!!
Fantastic experience: The man was very knowledgeable wish I would have caught his name
Fantastic experience: Ok
Fantastic experience: Very nice employees, they may be busy but they are always willing to help! I got a Nintendo Switch Online membership and Fire Emblem Three Houses from them. Very knowledgable, thanks again!
Fantastic experience: Muy buen lugar para comprar videojuegos y hablan español.
Negative experience: Great store, but parking is very limited. There are much better locations in East Irving with plenty of parking. Parking is the only reason I don't give this store 5 stars.
Fantastic experience: Excelente
Fantastic experience: Very professional and very efficient
Fantastic experience: Great place
Fantastic experience: I've been coming here for about 4 years now and even with a rotated staff, this continues to be the best gamestop I have ever gone to. The employees are friendly and knowledgeable. Store is clean and always smells fantastic. Small but filled with heart. I will continue to always come here for any gaming inquiries.
Positive experience: This store use to be bad but now its actually gotten better
Positive experience: Son's favorite place
Fantastic experience: GREAT service. FRIENDLY ATMOSPHERE
Positive experience: Packed
Fantastic experience: Game shopping
Fantastic experience: A very nice and homey GameStop where I got some great merch! Lots of games to find and other cool merch as well! A man named Blake helped me sign up for Pro Rewards and explained it all very well! If I am around here again I will for sure swing by here again!
Fantastic experience: Lo mejor
Positive experience: Good.
Positive experience: i just go here mostly for the used video games because they dont really have that much clothing or accessories
Negative experience: Rif raf on returns
Fantastic experience: Love this store...they speak my boys language! Lol Great place to find old games for all consoles and they always have great deals and sales going on!
Positive experience: Nice
Fantastic experience: Everything you need
Fantastic experience: They got everything I need
Fantastic experience: Descuentos, juegos nuevos y usados, exelente
Fantastic experience: Love Gamestop
Fantastic experience: Perfect service
Fantastic experience: Wonderful and awsome experince
Positive experience: Bueno
Fantastic experience: GAME STOP PRESTIGE IS THE BEST GAME STOP. THEY KNOW MY SON BY NAME... AND ARE ALWAYS FRIENDLY!!!
Fantastic experience: LOVE to play games
Fantastic experience: Exelente lugar familiar. Para juegos
Fantastic experience: Love this game stop they're always helpful!!!!
Fantastic experience: Great customer service!
Fantastic experience: Always a great experience here. The staff is knowledgeable, and capable.
Fantastic experience: Good
Positive experience: Excelente lugar
Fantastic experience: They had what we needed
Fantastic experience: Awesome place! First time in to a gamestop, and the experience was great. I got all the help i needed, i asked a ton of questions for my kids because i am clueless to this realm. I got a deal, and was given great suggestions as well as a complete set for under what i thought i was going to spend. Great help and the guys at the desk were supper friendly. I had a conversation about cars for an additional 15 minutes after my purchase. Friendly environment, and staff.
Fantastic experience: Amazing games and tons of videogame related items.
Positive experience: better than expected stock for a small store and knowledgeable staff over all great experience
Negative experience: POOR SERVICE
Fantastic experience: Got a 360 gamebox for my grandsons for Christmas
Positive experience: Decent facility with proper maintenance and cleaning. Had quite a few pre-owed products with pre-owed accessories. Would have to say my only complaint would be It's small space which can feel quite claustrophobic. But besides that it's welcoming.
Fantastic experience: This location is kept clean, organized, and atmospheric.
Fantastic experience: Really great customer service here. One of the most helpful GameStops I've been to.
Fantastic experience: Been going since I was little and it always feels welcomed and ready to help. Amazing people and store.
Negative experience: Selling me a game that doesn’t work
Negative experience: Felt like they were trying belittle me about my knowledge on certain things. .havent gone back since
Fantastic experience: Actually didn't get pressured to buy more than I came for!!!
Fantastic experience: Very nice manger awsome crew up there
Fantastic experience: Very Great and the staff are very Friendly and knowledgeable and its rarely crowded
Fantastic experience: Has alot of games
Positive experience: Small parking area. Very crowded.
Fantastic experience: Very friendly and knowledge staff. Lady was very helpful and assisted me in my purchase.
Positive experience: Games.....
Negative experience: This store always seems to be packed and not enough variety
Negative experience: Worst one always crowded
Fantastic experience: Great!!!!! Amazing service
Fantastic experience: Great Nice Employees I've been going here for years and it's always great service
Fantastic experience: Really nice people especially Ramon
Fantastic experience: Its cool and i love it i got this new game called minecraft realms for in the pc/windows 10 the game was awsome
Fantastic experience: Management is great to talk to
Fantastic experience: Been coming here since I was little to purchase games, great environment, awesome employees, would like to work here.
Fantastic experience: This place is awesome, always friendly and very knowledgeable employees. They really know customer service.
Fantastic experience: Awesome place
Negative experience: sucks
Fantastic experience: nice place and service
Positive experience: Solo queria saber si sus empleados puede hablar español?
Positive experience: Cool games and awesome service
Fantastic experience: Awesome and cool place for video games.
Fantastic experience: Great! Amazing service
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