GameStop
Welcome to GameStop Hialeah, your premier destination for all things gaming! Whether you're a casual player or a hardcore enthusiast, we have something for everyone. Our extensive selection includes the latest and greatest new video games, as well as a vast array of pre-owned titles that cater to all tastes and genres.
In addition to games, we offer a wide variety of gaming consoles, controllers, and accessories to enhance your gaming experience. Our knowledgeable staff is passionate about gaming and is always ready to provide you with expert advice and recommendations to help you find exactly what you’re looking for.
At GameStop Hialeah, we also offer trade-in services, allowing you to swap your old games and consoles for store credit or cash. This not only helps you save money but also keeps your gaming collection fresh with the latest releases.
Join our gaming community and take advantage of our exclusive promotions and events. Whether it's a midnight launch or a special sale, there's always something exciting happening here. Visit us today and discover why GameStop is the go-to video game store for gamers in Hialeah!
Opening hours
Photos of GameStop
Our comment from Padel.us about GameStop:
Extensive Catalog and Retro Gaming Treasures
GameStop stands as a comprehensive hub for gamers, offering a vast array of new and used video games alongside the latest consoles and controllers. Customers frequently praise the store's impressive selection, which spans across major platforms like PlayStation, Xbox, and Nintendo. Beyond current-gen hardware, the retailer is particularly noted for its retro gaming section, where enthusiasts can find original equipment for older systems such as the Wii and legacy consoles, catering to both collectors and nostalgic players.
- New and pre-owned video games for all major platforms
- Latest consoles, controllers, and essential gaming accessories
- A curated collection of Funko Pops, figures, and collectibles
- Retro gaming gear, including original Wii and legacy system items
Knowledgeable Staff and Personalized Service
One of the strongest assets of this location is its dedicated team. Many customers highlight the friendliness and professionalism of the staff, noting that employees are often very helpful in guiding purchases and explaining product features. Shoppers appreciate the personalized attention, with several reviews mentioning staff members who go above and beyond to ensure customer satisfaction, making the shopping experience feel welcoming and tailored to individual needs.
- Professional and knowledgeable advice on games and systems
- Friendly and helpful customer service interactions
- Assistance with member discounts and store programs
Trade-Ins and Value Opportunities
The store facilitates easy trade-in services, allowing customers to exchange old devices like PS4 consoles for credit or new items. While some feedback suggests that trade-in valuations can be strict, many users find the process straightforward and appreciate the convenience of upgrading their gear. Additionally, the store often provides member discounts on various items, including PlayStation Store cards, offering good value for loyal customers who take advantage of these programs.
GameStop: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,4 out of 5 from 195 reviews
Fantastic experience: Easily traded my PS4. Wanted to get rid of it as it was collecting dust in my room. Grateful and the aft who helped me was very nice. Great customer service!
Positive experience: It’s really small, but a good GameStop none the less. They have a very good funko and figure collection though!
Fantastic experience: This place is amazing
Negative experience: They ripped me off when I asked for a controller to replace my old one and I had paid for the warranty they said they wouldn't give me a new one and I've been a loyal customer for years never been treated like this I'm not going back I'm never shopping there again
Fantastic experience: Great store
Fantastic experience: Muy bueno, pero no había público solo yo
Positive experience: Nice staff. Did not have as many non game items as other locations, but very great and helpful staff. They did have pokemon cards we were looking for, and the have us the proper discounts for being a member even on ps store cards, we didn't know you could apply then to. We will be back
Fantastic experience: Excellent customer service
Fantastic experience: Great place for Game Shopping & More !!!
Fantastic experience: I like going for new stuff and meeting people.
Fantastic experience: Muy bueno
Fantastic experience: Had some original Wii stuff even!
Fantastic experience: Una excelente atención. Gracias Alex
Fantastic experience: Excelente experiencia precios un poco mejor que en Chile, los pre-owned son más convenientes
Fantastic experience: Super
Fantastic experience: Les doy 5 ,porque despues de todo estan esforzandose , y te siguen explicando con calma cualquier duda y ayudarte a tener soluciones en lo que buscas .Un poco mas surtido y vuelven a ser perfectos.Dios los bendiga
Fantastic experience: Great staff really helpful
Fantastic experience: Centralized location has easy commute if they don't have something in stock, but good selection.
Fantastic experience: Great staff
Fantastic experience: Personal de atención al cliente, muy amable. Gracias
Fantastic experience: Super productos
Fantastic experience: Very nice stuff
Positive experience: Up-to-date games and for Xbox, Ps4, and, Nintendo Switch/Wii U/Wii with accessories for the consoles and all. The only thing dropping this review down to 4 stars is how the store deals with trade-ins. The pay for a console or game that is turned in is far too low even for a brand new game in mint condition.
Fantastic experience: I love all different variety of games they got
Negative experience: Bad place, never go again to GameStop. Worst place and great customer service. Will not recommend NBA 2k21 it buffers and it freezes. Return Directly tomorrow. Worst game. Worst rating as well. Thank you.
Negative experience: Not great at customer service, I guess their t- mobile friends are more important than the customer itself.
Negative experience: I dont know how is this company still open . I went for an exchange and I was denied for an exchange for a different product , it has not been more than 2 weeks and I cant return a perfect unused product , that is great customer service . What a joke .
Fantastic experience: Desde niños y adultos emocionados con sus artículos
Negative experience: They took an hour and a half after opening time to get here to open the store. Not pre-ordering another game here
Fantastic experience: Pensé que tenían más cosas
Positive experience: Pensé que iba a ser más barato pero es más caro inclusive que Walmart
Positive experience: Good store alot of games and item's are over priced.
Positive experience: Tem quase tudo.
Positive experience: Gran variedad pero precios elevados
Fantastic experience: Great staff, very knowledgeable, my kids will surely miss this place if the company folds.
Fantastic experience: Old games had a good sale 3 old games from $9.99 and under = cost $15 and shirt are 30% less.
Fantastic experience: Tiene gran variedad y surtido, los precios son buenos y puedes encontrar lo que quieras para tus consolas
Positive experience: 2nd hand prices could be a little cheaper IMHO but they have all your gaming needs.
Positive experience: 3 for good service, but overpricing products...
Positive experience: Bien!
Positive experience: Razoável
Fantastic experience: Buen lugar de video juegos
Positive experience: Loja especializada em games com preço tabelados.
Fantastic experience: Buenos juegos y a buen precio!
Negative experience: La atención no sirve!! Fui hoy 1/29/19 a las 7:53pm y la persona que me atendió es un mal educado, grosero y mal encarado! Los dueños deberían entrevistar primero a los empleados porque a la final las personas terminan yendo a otro lugar así como yo..
Fantastic experience: Bunisimooooo
Fantastic experience: Great customer service.
Fantastic experience: Best Gamestop ever. JOHN & MARIETTA go above and beyond. Always grateful to stop in and get what I am looking for.
Fantastic experience: Excellent
Fantastic experience: Muy buena atención, te explican todo
Positive experience: All about video games it's really nice
Positive experience: Es una buena tienda
Fantastic experience: Excellent service
Positive experience: Se consiguen cosas interesantes en ocasiones
Positive experience: Bien
Fantastic experience: Nice place
Positive experience: Gran !! Variedad de productos
Positive experience: Muy buena atencion
Fantastic experience: Very helpful and freindly staff
Positive experience: Muy buena tienda
Positive experience: Good
Fantastic experience: Mucha variedad de productos. No muy ordenada ni con todos los precios en los productos, pero si tenían buenos precios y ofertas interesantes.
Fantastic experience: Me encantan
Fantastic experience: Good
Negative experience: Terrible atencioin la q prestan en ese Lugar. La persona q me atendio estuvo mas pendiente de su telefono q de mi hijo q estaba comprando un juego. Lo peor fue q cuando le hice saber su falta de atención se molesto y me encaró como si yo le estuviera faltando el respeto.
Fantastic experience: Great prices
Fantastic experience: Great place
Fantastic experience: Excellent
Fantastic experience: Variedad u buen precio
Fantastic experience: Exelente atención y muy profecional.
Positive experience: Wide variety of games
Fantastic experience: Nice friendly staff
Positive experience: Mucho para elegir, buena atención
Fantastic experience: Great customer service
Positive experience: In and out quickly
Fantastic experience: The staff is very nice and helpful.
Fantastic experience: First of all I just want to say thank you! The staff here is completely knowledgeable and very professional. They make the shopping experience and very personal. Big ups to the store manager Marriette! She is definitely the best and attends to your every concern and need! This store meets and exceeds my expectations! Thank you once again! You have won a loyal customer for life!
Fantastic experience: Good service pick ups on time
Fantastic experience: Mauriel is a funny guy and very acknowledgeable when it comes to games and systems. I'll be coming back.
Negative experience: Slow!!!! The two guys working are so slow. We had two wait more 30 min in a 3 people line.
Fantastic experience: I've been coming here since forever. This is where I make my purchases and preorders. Bets GameStop in my area. The staff is awesome.
Positive experience: Grande variedade de produtos. Excelente loja de games.
Fantastic experience: Great experience. On a side note this store has moved locations they are now by old navy.
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