FX Games and Console Repair

3000 Custer Rd #170, 75075, Plano

Buy and Trade in video games and consoles, and pokemon cards, . Professional console repairs. Disc resurfacing.

Opening hours

  • sunday: 12h-18h
  • monday: 12h-20h
  • tuesday: (closed)
  • wednesday: 12h-20h
  • thursday: 12h-20h
  • friday: 12h-20h
  • saturday: 12h-20h

Our comment from Padel.us about FX Games and Console Repair:

FX Games and Console Repair is a beloved destination for gamers in the United States, offering a nostalgic atmosphere combined with a wide selection of both classic and modern games. Customers have repeatedly praised the store for its:

  • Exceptional Customer Service: Visitors often highlight the friendliness and helpfulness of the staff, who are knowledgeable and eager to assist with everything from console repairs to game selections.
  • Impressive Inventory: FX Games carries a vast assortment of video games across various platforms, ensuring that every gamer can find something it has been searching for.
  • Quick and Efficient Repairs: Many customers have shared positive experiences regarding the timely and effective repairs of their consoles, often exceeding expectations for turnaround times.
  • Community Engagement: The store hosts gaming tournaments and offers a unique reward system for students, fostering a sense of community among local gamers.
  • Competitive Pricing: Customers appreciate the fair pricing on both games and repairs, making FX Games a go-to store for buying and selling.

With an inviting environment and dedication to customer satisfaction, FX Games and Console Repair continues to earn rave reviews from the gaming community and is a must-visit for anyone in the area.

FX Games and Console Repair: Reviews

4.6/5 (79 Reviews)
Andre Crawford Posted on Google 2 months ago

Fantastic experience: The pure atmosphere and the nostalgia hit me as soon as I stepped in. The beauty of the retro era is finally upon me and im loving it! Thanks Fx games!

FX Games and Console Repair
FX Games and Console Repair

No, thank you Andre!

Eugene Taber Posted on Google 3 months ago

Fantastic experience: Nice store, good folks working there. Good selection of used games from classic systems.

FX Games and Console Repair
FX Games and Console Repair

Thank you Eugene!

dezira riley Posted on Google 3 months ago

Fantastic experience: Trey was very helpful and willing to assist me with my son console and also advice me of the cleaning and opening part o never knew about and offers extra discount services been coming here for a year and love it

FX Games and Console Repair
FX Games and Console Repair

Dezira, thank you so much!

Matt Hodges Posted on Google 3 months ago

Fantastic experience: I've honestly never been to this store or talked with any employees. I found this store when searching for repair shops and soon went down the rabbit hole when reading all the ratings and responses. I give FX Games 5 stars for the 1hr+ of entertainment while trying to pass time at work!

FX Games and Console Repair
FX Games and Console Repair

LMAO Matt! Thank you!

Joshua Medina Posted on Google 4 months ago

Fantastic experience: Lots of inventory, employees are super helpful and polite. I'll be back for sure

FX Games and Console Repair
FX Games and Console Repair

Thank you Joshua!

Ivan A Posted on Google 4 months ago

Fantastic experience: Walked in and diagnosed my switch quick solved the issue within 10-15 mins definitely recommend

FX Games and Console Repair
FX Games and Console Repair

Thank you Ivan!

john doe doe Posted on Google 4 months ago

Positive experience: I’ll keep this review short and simple.. - Will they get the job done? Yes! - Was the turnaround time manageable? Yes, I was quoted 4-7 days NOT including Tuesdays. I received my controller back in 5 days. - Why the 3 stars? Customer service by the tall blonde hair male with the painted nails is the reason. Snarky, rude and no personality whatsoever. One of those establishments where it’s best to keep the convo to a minimum and get in and out.

FX Games and Console Repair
FX Games and Console Repair

In response to the short, dark haired male, with painted toenails... actually, we didn't check, so don't quote me on that... Thank you for the review??? I am glad we could help you with your controller. Sometimes people are people and have bad days, maybe something in their non-work life ultimately rolls over into the job. I can vouch for that tall blonde hair male with the painted nails, and so can hundreds and hundreds of customers. Sorry you caught him on the one off day he has had. Also, "no personality whatsoever" ??? Shouldn't even be in your review. I think that says more about you than him. Oh, and we definitely didn't talk about you after you left the store.

Ross Hardy Posted on Google 4 months ago

Fantastic experience: I got my GameCube repaired here and have even bought some games. I would recommend this place.

FX Games and Console Repair
FX Games and Console Repair

Thank you Ross!

Leo Marinho Posted on Google 5 months ago

Fantastic experience: Amazing customer service by Trevor, they had my console fixed in 3 days when I got quoted a week and were super responsive and communicated everything they did and what needed to be done moving forward. Really happy!

FX Games and Console Repair
FX Games and Console Repair

Leo,

Glad we could help!

Andrew Cobb Posted on Google 5 months ago

Fantastic experience: Super friendly, great selection—highly recommended!

FX Games and Console Repair
FX Games and Console Repair

Andrew,

Thank you so much!

crafty n game chris fun Posted on Google 6 months ago

Positive experience: They don't repair or fix all consoles and controllers also they don't have PlayStation one and two games.

FX Games and Console Repair
FX Games and Console Repair


TRUE we do not repair ALL consoles or ALL controllers, just most of them.

FALSE, we have hundreds of PS1 and PS2 titles.

Nicholas Posted on Google 7 months ago

Fantastic experience: My first time here, and I’d definitely come back! There were lots of people when I arrived, had a blast browsing the games. I ended up getting a Switch game I wanted.

FX Games and Console Repair
FX Games and Console Repair

Nicholas, thank you so much!

JRS 2000 Posted on Google 7 months ago

Fantastic experience: They where very helpful and took my gamecube for repair and where very friendly I might have to start coming here more often the store was awesome

FX Games and Console Repair
FX Games and Console Repair

Nice. Thank you!

Santiago Hernandez Posted on Google 8 months ago

Fantastic experience: Im planning on showing up tomorrow because my Nintendo SD card isn't registering on my Nintendo switch and I did a quick Google search and it tells me that it might need repairing, I already did everything and was just wondering how much would it be

FX Games and Console Repair
FX Games and Console Repair

I believe it's $60

Ali Posted on Google 8 months ago

Fantastic experience: I brought my PS5 in after getting overheating warnings, and the team here did a fantastic job. They did a full teardown, cleaned out all the dust, replaced the liquid metal, and ran stress tests to make sure everything was stable. The console runs smooth now, no fan noise, no overheating, even in demanding games. They were transparent about the process, professional, and kept me updated. Highly recommend them if you need console repairs done right!

FX Games and Console Repair
FX Games and Console Repair

Ali, it was a pleasure working with you. Thank you for the review.

Cris Tranter Posted on Google 8 months ago

Fantastic experience: Great folks great little game shop. Took my Xbox to be diagnosed and they were extremely helpful. They gave me a good deal on a new system and their lifetime membership program and the prices were very fair and competitive. Great place

FX Games and Console Repair
FX Games and Console Repair

Thank you Cris, means everything to us.

Angelina Rosser Posted on Google 9 months ago

Fantastic experience: The staff has been incredibly gracious and patient with my 10 year old son. He loves this place and so do we. Very knowledgeable and helpful staff.

FX Games and Console Repair
FX Games and Console Repair

So amazing to hear! Thank you so very much!

William McGhee Posted on Google 9 months ago

Fantastic experience: I haven’t been here but I plan to go, I wonder if they do console Mods?? I need Windows on my Steam Deck!!!

FX Games and Console Repair
FX Games and Console Repair

We do some mods, but not that one, sorry

Brian Rosser Posted on Google 9 months ago

Fantastic experience: The staff is incredibly friendly and their warranties are very generous.

FX Games and Console Repair
FX Games and Console Repair

Brian,

Thank you so much! Hope to see you soon!

Ben Van Posted on Google 10 months ago

Fantastic experience: My little brother can be rough with his console so he broke his hdmi port on his ps5 so we went there like an hour before closing and dropped it off and got it back around 5 the next day for $120 which was the best price when we called around all in all would come again if something else happened 10/10 really cool people

FX Games and Console Repair
FX Games and Console Repair

Ben,

Thank you for the review! We are here if your little brother breaks anything else!

Patrick Mitchell Posted on Google 10 months ago

Fantastic experience: If you plan on buying or selling any games don’t do it anywhere else in plano but here. I think it’s family owned/run . Everyone who works here is very knowledgeable, helpful, and polite. They give the absolute BEST prices out there even compared to eBay, FB marketplace, Poshmark, etc. I come here all the time and it’s a great spot.

FX Games and Console Repair
FX Games and Console Repair

Patrick, we appreciate your patronage and kind words! See you soon.

Jose Esteban Carrillo Posted on Google 11 months ago

Fantastic experience: Took in a gamecube that was struggling to read discs, they diagnosed the problem quickly (capacitor replacement) and two hours later my gamecube was fixed and ready to be picked up. Staff was friendly and professional. The store also has a really good selection of games and consoles, and having a store like this in the area is a blessing. 5/5

FX Games and Console Repair
FX Games and Console Repair

Thank you Jose, it means the world to us!

librado campos Posted on Google 1 year ago

Fantastic experience: Exactly service. Over the past five years, I have consistently visited FX Games and have developed a deep appreciation for their extensive and varied selection of games. Today, I made the decision to sell a portion of my personal collection to them, and I was genuinely impressed with the fair price they provided for my items. Based on my positive experiences, I wholeheartedly recommend FX Games to anyone looking to buy or sell games, as they offer a reliable and satisfying service.

FX Games and Console Repair
FX Games and Console Repair

It has been a pleasure doing business with you over the years and today was no exception. Thank you immensely for the awesome GameCube games and for being a loyal customer and friend of the store!

Snooper Smokio Posted on Google 1 year ago

Fantastic experience: I'd like to start off and say I've been a semi-frequent customer of this store over the past 10 odd years and I think people should take into consideration how hard it is running a store like this, As most similar simply don't make it, and it truly is the last of it's kind within the North DFW Area. From 2015 to the present I've traded, bought and sold thousands of dollars worth of games and hardware and had numerous systems successfully and professionally repaired. Some of these items bought being some of the most prized parts of my collection, If you are looking for a "Deal" then you need to consider that the days of going to a garage sale and finding 100 SNES games in the box for 1 dollar are long gone, and you shouldn't expect prices below that of eBay. During my long tenure as a customer, I have always been treated in a respectful manner by all the employees I chatted with over the years and especially the owner. I will always cherish the memories of my father driving me over to Plano to check out what cool games FX may have gotten in. To those in the area looking for a game store, this is the place. Long live FX Games and Console Repair!

FX Games and Console Repair
FX Games and Console Repair

This review is so hard to respond to because of all the emotions it brings up in me. October 2025 will be 18 years of existence for our FX store. It not only has given myself something to be passionate about outside of my family, but it has allowed me to work alongside my father and some of the best people I have ever known, my employees, really my friends. If it wasn't for my family and the wonderful employees, I call friends, I do not know where I would be in life, but I know it wouldn't be as fulfilling as it is now. There have been good times and horrible times owning FX, but I cherish every second of it. It has allowed me to spend amazing moments with my father, friend, and all of the people I have met. As I have aged, I realized more and more how important family and personal connections are. I have met countless people that have made my day, week, month, or year, a better life. There seems to be so much hate, so much despair, in the world today. At least that is what the media portrays. But, if you connect to people, talk to people, have empathy for people, you realize the media is full of $&#@, and that people are people, and people are good, fun, and doing the best they can with the life they have been dealt. I would never give up the time I have spent at FX because of all the amazing people I have met, some of which I call friends today. To my father, my mother, my wife, my daughter, my son, my employees and all of our customers, thank you, you all mean the world to me and my family.

It was always going to sound like an acceptance speech, lol. Thank you Snooper Smokio for being one of the cherished and for the review. Means a ton. ♥️

Wes Hendrick Posted on Google 1 year ago

Positive experience: Was a cool shop, staff didn't seem super eager to walk thru options for console repair/purchase, but I suppose I could have called to save myself the trip.

FX Games and Console Repair
FX Games and Console Repair

Thank you Wes. Sorry about the lack of info on our part. If you need more detailed answers or have more questions, please call tomorrow and ask to speak to Trey. I will help in any way I can. Thank you for the review.

Charles Humm Posted on Google 1 year ago

Negative experience: Collectors should avoid this store at all costs. Terrible inventory and worst all, trying to pass loose games off at CIB prices! For instance, they print out GameCube artwork and throw it in a dvd case to price the game higher. Edit: The owner response to my original review is honestly insane and tells you all need to know. I calmly asked the associate about the deceitful CIB pricing and walked out. No “loud scene” was caused. Maybe instead of blaming customers you should try doing better ?

FX Games and Console Repair
FX Games and Console Repair

Damn Charles, rough. Terrible inventory? I beg to differ. We are open to some negotiating on loose product, but not with people who act like big jerk babies, while talking in a loud voice, to make sure everyone in the store hears how disgusted you are with everything you came across. Thank you for showing the other customers in the store the worst side of humanity. It was a master class in how NOT to act in public. Thank you for the 1 star review and I hope to not see you in the store again, and if you're thinking about coming back in, let me help you, you are not welcomed. 0.00000000000000000000001 star customer.

Edit:

Wow the gall. The former customer's edit is insane and is all you need to know. I wish there was a sense of respect between people anymore, but as you can tell, there is not. It's unfortunate that being an online STAR is more important to some people nowadays. Hey, it's Google reviews, not some social click bait app where you're trying to get views and likes. But I guess that's the world we live in, sorry, you live in.

Alan Parrish Posted on Google 1 year ago

Fantastic experience: What an amazing experience. Took my PS5 in for repair, almost certain I was going to have to buy a new one, and turns out it was just an SSD issue that I hadn't thought to check. The guy was so friendly (sorry I forgot to get your name), and I will 100% be back in. I usually get digital games, but I may switch to physical copies now just so I can go in and give them my business!

FX Games and Console Repair
FX Games and Console Repair

Alan, we appreciate the very kind words! Thank you!

Thomas B. Posted on Google 1 year ago

Positive experience: After calling multiple GameStop stores looking for a Wii sensor bar needed that day, I finally found them here. Thanks! (I was also appreciative of the selection of cheap-ish Pokémon cards available for a little one accompanying me then, and the vinyl records for a much-older one also)

FX Games and Console Repair
FX Games and Console Repair

Thank you!

90s Grizzly (Zenman) Posted on Google 1 year ago

Fantastic experience: I went here just to get my xbox 360 fixed the guy named Aidan he tested the game console that I had it stop working. Because I had it for 14 years. So he bought out the new Xbox 360 and once he plugged in it works. And the price was $100 which very good price it maybe expensive but still a good price. So yeah the guy Aidan is lifesaver definitely coming back for more. ☺️

FX Games and Console Repair
FX Games and Console Repair

Happy to help! Thank you for the review!

Andrew Allen Posted on Google 1 year ago

Fantastic experience: I can’t recommend this place enough. I had an old N64 that wouldn’t turn on. He helped me clean it and diagnose what was happening. He helped me fix it while in store! I’ll be back for all gaming needs!

FX Games and Console Repair
FX Games and Console Repair

Thank you Andrew! Happy we could help.

Thaddeus Conner Posted on Google 1 year ago

Negative experience: They fixed my HDMI port but ever since I been having issues with my controller connecting and staying connected. when I turned the PS5 initially the only problem was the HDMI but I believed they damaged something in the process of fixing the HDMI making the Bluetooth not work properly

FX Games and Console Repair
FX Games and Console Repair

First off, we apologize. Could just be one of the Bluetooth antennas did not get seated correctly when reassembling or has come loose. Have called several times today to inform you this could be an easy fix and left you one message.

As far as us damaging anything, not a chance, they are on the exact opposite other side board where the HDMI port sits.

M. M. Posted on Google 1 year ago

Fantastic experience: Came in for an OEM expansion pak for my N64 & also bought Virtual Pool as well. The man that helped me was really nice and quick to help me as I approached the counter. They sell lots of retro games. NES, SNES, PlayStation games, Xbox games. They also sell vinyls, CDs, and some Pokemon cards. Cool place. Will be coming back! Toward the back, they have CRT TV's for people that want to play certain consoles. Not sure how it works though. Will have to inquire about it next time.

FX Games and Console Repair
FX Games and Console Repair

Thank you Tristan!

The CRTs are for our Monday Night Super Smash Bros Melee tournament that we have been hosting for 10yrs now. On Wednesday we run Smash Bros Ultimate, and on Fridays we host FGC titles, like Tekken 8 and Street Fighter 6, amongst other games. Thank you for coming in!

Primitivo Camacho Posted on Google 1 year ago

Negative experience: I going there and they're able to fix my console or controller. They have lot of stuff. But please don't say you fixed console or controller. You need to say you cleaned the console and controller. I watch video on YouTube and cleaned my and know are working. I tried to find a place where they really fixing the console

FX Games and Console Repair
FX Games and Console Repair

When your console and controller look and smelled like they had been sitting in a sewer for 2 yrs, yes, I will classify the absolute disinfecting of said controller and console a repair, not a cleaning. Even if this wasn't true, we are providing you with a service. We do repair consoles and controllers and in your case the repair would have been a level 5 toxic cleanup, which would take way more time then a simple repair. There are also YouTube videos on hygiene, as well.

David Fleming Posted on Google 1 year ago

Positive experience: I needed a power cord for my Playstation to replace the one I lost during my recent move. F/X had one and it was cheap. Their selection of used games includes all the consoles just about and they were affordable as well. You want to sell an older console? F/X can help you there, too. Need repairs? Check. If you're a serious gamer like me, you probably already know F/X but if not, you owe it to yourself to check them out if you are in Plano.

FX Games and Console Repair
FX Games and Console Repair

Thank you!

Alec Brown Posted on Google 1 year ago

Fantastic experience: This shop is awesome. I walked in with a non-functioning SNES, and they were quickly able to determine the cart reader was just dirty and it would work after cleaning. I went home and cleaned it out, and it's been flawless since. I ended up leaving with a few games and controllers, looking forward to future visits.

FX Games and Console Repair
FX Games and Console Repair

That's what we like to hear! Thank you!

Feliciano Romero Posted on Google 1 year ago

Negative experience: not a good place for advanced repairs. explained the issue with my console and was turned away due to them not being able to repair it. Without actually opening up the console, just a simple plug and look. waste of time and gas. (an addition to the comment) I took it to another repair facility that I found which was more professional and didn't look like a old gamestop. They were able to repair my console and did it alot cheaper than you guys quoted. (2nd) I got a quote over the phone from you for a diagnosis and was told that depending on the time it could add up, but you guys would take a look at it. You definitely "only" looked and confirmed what I already knew. If you don't want customers comparing prices get out of the free market and try not giving quotes over the phone before seeing/actually troubleshooting the issue. it was actually a more expensive quote I was giving from another repair facility, but with further diagnostics they were able to repair it with minimal effort. I was told the issue and given a warranty. Like I said more professional. Good luck you guys!

FX Games and Console Repair
FX Games and Console Repair

Or, maybe we were just honest enough and experienced enough to not want to do a repair that would not have a high success rate, not have 100% confidence in doing, or not want to waste your money on a repair not worth the money. 1 star review for making me have to respond to this.
(Additional comment) So your additional comment is that our store looks like an old GameStop, man, you got us, I'm firing my interior decorator, and that some other business was honest with you, (like we were), and they repaired it a lot cheaper than we quoted? Wait, "repair my console and did it a lot cheaper than you guys quoted" or "was actually a more expensive quote I was giving from another repair facility," which is it? In addition, we turned your repair away, as you stated earlier... "was turned away due to them not being able to repair it," but now someone else did it cheaper? I guess reading minds comes in handy in these situations where someone doesn't give you a quote because they can't do something. Interesting. Quotes over the phone are generalized, what does it sounds like to us, or it sounds like the most common issue, all based on what the customer tells us over the phone. Obviously, when you brought it in for us to verify, we knew we would not be able to help you and told you so, don't see what is so unprofessional about that. Look, sorry, we couldn't fix your issue, but I feel comfortable in the way we handled ourselves and I feel comfortable in the fact that we did turn your repair away because we did not feel comfortable attempting it.

Genuinely happy you got your console repaired!

sebastian Posted on Google 1 year ago

Positive experience: I wish there was closer gaming stores like this one near me! Very friendly people and staff, though I had a rough time getting my Xbox back for an hdmi repair Trey (the owner) managed to cut me some slack and help me on the total price. I can tell he’s a hardworking man and after reading some reviews of others I can tell he puts a lot of passion into this store. Will definitely return if I need some old video games because their selection is wild. Thank you FX

FX Games and Console Repair
FX Games and Console Repair

Thank you man, this is greatly appreciated. Hope to see you soon.

Trey

Autumn rose Posted on Google 2 years ago

Fantastic experience: Every single time I stop by here it's a great experience. They have an awesome selection of old and new games for every console under the sun, they do disc resurfacing, the staff is always very helpful and the prices are fair, it's really everything you want in a game shop. They also now have an absolutely stellar selection of metal records as well. Little bit of everything around here and it's all great

FX Games and Console Repair
FX Games and Console Repair


Hell yeah! Thank you!

Brian Clark Posted on Google 2 years ago

Positive experience: When I first got here I was a bit disappointed. I saw some things I wanted but the prices were insane. $55 for Mario Galaxy 2? $75 for Metroid Prime 2? That's almost double the value of those games. I ended up picking up a few NES games, an N64 game and an Xbox game that were priced right but then the gentlemen helping me took it upon himself to test all the carts before I purchased them. That's awesome, and I didn't even ask! I don't live in the area so that extra time saved me from getting home hours away and finding a problem. The real win here though is how easy it was to remove the stickers from the games I purchased. Y'all can teach some other stores a lesson on stickers. It takes a torch and copious amounts of alcohol to remove most price tags from GameStop, GameXChange or Found It. To be able to peel these right off with no residue, amazing! 4 stars because of the customer service at this store, bring your prices in line with the market on some of your Nintendo games and it would be a 5 star for sure!

FX Games and Console Repair
FX Games and Console Repair

Appreciate it.

Emma Perez Posted on Google 2 years ago

Fantastic experience: Great console repair and general game store. They accept most old discs, consoles, and controllers. The used games still work, and there's a good variety for almost every console. Amazing staff as well! You trade in for store credit, and can show report cards for store credit.

FX Games and Console Repair
FX Games and Console Repair

Emma,
Thank you. Greatly appreciated.

Monica Melendez Posted on Google 2 years ago

Fantastic experience: Wow.. is very nice to give the student an intensive to have good grades.

FX Games and Console Repair
FX Games and Console Repair

Thank you. We think so too!

Kevin B (Peace and Love) Posted on Google 2 years ago

Fantastic experience: Phenomenal local game shop, by nerds for nerds. They've got the latest consoles, but more importantly (for me), they service consoles, controllers, etc. I had a PS5 controller that had started to drift, and they cleaned it up and got it working again! While it's not much cheaper than getting a refurbished one, it's totally worth it to me to avoid being wasteful. They also have a grade reward system, which my kids appreciate, and just generally an excellent shop where I immediately felt at home. I'll definitely be back to browse, and when my controllers inevitably begin to degrade.

FX Games and Console Repair
FX Games and Console Repair

Kevin, thank you for shopping with us, thank you for the review, and have a great holiday. We look forward to seeing you again soon.

Blaise Laplante Posted on Google 2 years ago

Fantastic experience: FX Games is what you want out of a game shop. Games from all generations at affordable prices, old consoles, respectable trade in prices, and staff that are genuinely interested in helping you find your next game. I went in just to get my controller fixed, but I was pleasantly surprised to find PS3 games I've been searching for. Quality shop, quality people.

FX Games and Console Repair
FX Games and Console Repair

Blaise, much appreciated. We love to hear it! Thank you.

Nunia Busines Posted on Google 2 years ago

Fantastic experience: They had a great sale going on for buy any 2 things and getting the 3rd thing free! Lovely and helpful employees as well. Got lots of interesting finds.

FX Games and Console Repair
FX Games and Console Repair

Thank you so much!

Joeanna Posted on Google 2 years ago

Fantastic experience: We love FX!! We had a Nintendo Switch repaired here and it was fixed quite quickly! We buy all our vintage and older games here because we know we’ll get a good deal and great quality.

FX Games and Console Repair
FX Games and Console Repair

❤️❤️❤️❤️❤️❤️❤️

Thomas Schubert Posted on Google 2 years ago

Fantastic experience: Don't throw your stuff away. Seriously. This place can repair your busted or drifting controllers of pretty much any age. That'll bring whatever you've got back to life without putting it in a landfill. Very reasonably priced. Great place for used games too!

FX Games and Console Repair
FX Games and Console Repair

Thank you Thomas!

Meghan Franzke Posted on Google 2 years ago

Fantastic experience: Wonderful store!! Very neat and organized with a lot of selection. Staff is friendly and knowledgeable. It took 5 minutes to diagnose my Xbox One as having a bad power cord. Whew!! Will return to sell/buy games.

FX Games and Console Repair
FX Games and Console Repair

Thank you Meghan! See you soon.

Leland East Posted on Google 2 years ago

Fantastic experience: This is the best game store I've been in. Cash offers on games are better than store credit offered by other resale places. Great customer service beyond the competition. GameStop offered me $23 store credit for elden ring and they still sell it for $54 used. If your selling your games, go here.

FX Games and Console Repair
FX Games and Console Repair

Hell yes! What we like to hear! Thank you, Leland!

victor acosta Posted on Google 2 years ago

Fantastic experience: This place is awesome. I needed money in a pinch after my heart attack. They bought several boxes of Funko Pops from me at a great price. They really helped me get through. Plus, I bought a PS2 from them at a fair price. Look forward to visiting again.

FX Games and Console Repair
FX Games and Console Repair

Victor,
Glad we could help. See you soon.

Ron Rubio Posted on Google 2 years ago

Fantastic experience: A great little information owned shop that does video game console repair and used console repair sales. They have a vast assortment of used video games including vintage games. And even a small but interesting vinyl records and CDs. One of the funnest shops!

FX Games and Console Repair
FX Games and Console Repair

Thank you so much!

Callie Posted on Google 3 years ago

Fantastic experience: I brought in a Gameboy Advance SP with a scratched screen looking for a screen replacement. They told me that it would be difficult due to the screen being laminated. Instead of fixing the original screen they set me up with a upgraded screen that was much brighter as well as a brand new shell. The price for all of this was amazing. They are very knowledgeable!

FX Games and Console Repair
FX Games and Console Repair

We hope you are still enjoying Callie. Thank you again.

Trevor Giger Posted on Google 3 years ago

Positive experience: Their prices are ok- usually reasonable but not always the best- but they ALWAYS have something I can't resist picking up when I go there. They do console repairs and mods as well, but I haven't used those services yet My favorite pick so far was a white-and-red Game Boy Advance with a laminated IPS display and USB-C charging... For only $200! That's better than you can find on Etsy or eBay by a fair bit!

FX Games and Console Repair
FX Games and Console Repair

Much appreciated.

Bryant Wilson Posted on Google 3 years ago

Fantastic experience: Every time that I walk into this place. I get the feeling of nostalgia. See the retro games and consoles are amazing. They have a good selection of games and surprisingly comics! The Staff is helpful and always greets me when I come in. I do recommend this place.

FX Games and Console Repair
FX Games and Console Repair

❤️

Josiah Griffith (KawaiiDere) Posted on Google 3 years ago

Fantastic experience: Bought a copy of Elder Scrolls 4 Oblivion for Xbox 360 from here earlier today. It had the game manual, map, and warranty card. It seems to be in very good condition, and it’s great to see such care taken for old games like that. Popular and current games tend to be above standard retail price, but unpopular games on unpopular systems tend to be fairly cheap. There is also a bargain budget section that has movies when I came in. It seems fake copies are detected and thus not bought, since aside from things that were expensive and still being sold, the most expensive games were for platforms like the GameCube (a currently very popular console). Undoubtedly there’s a better selection from online retailers, but the games available here stand out for often being a bit cheaper and better tested for QA. A lot of games that sold worse at launch but later because classics weren’t available, but the ones that were available weren’t priced outside of expected value (in fact, a bit better than GameStop in many cases). I also saw that they had games for a wide range of systems, controllers, adapters, test hardware, relevant informative materials, etc. A customer was talking about how well a Dreamcast he bought from there worked and how hard it was to find games for it nowadays. There was also another customer picking up a console she had repaired there. Staff was friendly and easy to talk to. They seem to be quite knowledgeable about the topic as well. Store was also well maintained physically, including good lighting and an absence of dust. Every time I come in, I see they are hosting a different gaming competition/event. It’s a bit far from my house, but I’m glad that a specialty store like this exists within biking distance. It adds a lot of value to the neighborhood, especially since a lot of the console publishers tend to not service old hardware. There’s definitely a good amount here for gaming fans, and the surrounding shops make for a nice experience (the traditional physical hobby shop, Starbucks, and Platos Closet are some highlights). If I had one complaint, it would be that it is a bit difficult to reach from the bike path (which is why I don’t go more often), but that’s a problem with unkempt trees and narrow sidewalks and more so a problem with the city’s strange road and street designs.

FX Games and Console Repair
FX Games and Console Repair

❤️

Frank Wester Posted on Google 3 years ago

Fantastic experience: Great little video game shop with more such as vinyl, cds and cassettes. Lots of selections for games, my kids found more in this one shop than multiple shops across the area. And heck, if your kid brings in their latest report card with all A's, they get $10 off the purchase. Heck of a motivation for the gaming kids to focus on school too.

FX Games and Console Repair
FX Games and Console Repair

Frank, thank you so much. Hope to see you soon.

Amber Czech Posted on Google 3 years ago

Negative experience: i’m not very experienced with consoles or games, especially older ones or buying them, but i’ve been looking into buying a ds console. i wasn’t sure wether to go through ebay, etsy, etc. i thought it would be easier and more reputable to go into a physical store. online there’s many going for 50-75$, in store i purchased one for 99$, and yes i should’ve checked more thoroughly but being inside the box and assuming they do repairs i thought it would’ve came with everything, a stylus and the bottom gameboy part. it came with neither and also had staining on the casing, i know it’s an older console but for 99$ i expected it to come with everything fully. they didn’t disclose it either. feels like a waste of money and i can’t return it, isn’t covered in the warranty. would’ve much rather taken the chance ordering off ebay or etsy or whatever other site and gotten a more complete console for 20-30$ cheaper. i wouldn’t personally buy any console from here again, they have a good game selection though. maybe if you’re more experienced you’ll be in better luck.

FX Games and Console Repair
FX Games and Console Repair

Amber,

You can return it if you like. Sorry about that. That is not what we strive for. I'm more than happy to help you out with this. Thank you.

Trey

Nick Vega Posted on Google 3 years ago

Fantastic experience: Stopped in with some friends after having not so great experiences with the retro stores near us. I’ve been a collector for a long time and used to run a video game store so I’m super picky with what I buy. I have to say I was really pleasantly surprised by the selection they had, they had titles that I hadn’t seen in a long time and are generally hard to come by. I know with retro and vintage gaming it’s a revolving door, but it’s nice to see a store that is able to keep inventory variety that isn’t just sports games. The pricing was fair as well, at or just slightly above market for harder to find titles but nothing crazy. They had a really good selection of manuals, guides and art books as well which was really cool to see and I ended up snagging a few. This store is a bit of a drive for me but I’d rather take the extra time to drive to a store that offers so much vs the local stores who don’t seem to be as knowledgeable, as polite or as consistent with their inventory.

FX Games and Console Repair
FX Games and Console Repair

Nick, thank you for the review. We definitely have been on the other end of the spectrum as far as decent titles, but we are still here. We appreciate the review and your business!

Jonathan Ball Posted on Google 3 years ago

Fantastic experience: I've been in a few times, and all of their staff is extremely helpful and knowledgeable. I've asked about console repair a couple times, and both times they've given me alternative options instead of charging me for repairs I didn't need. Most resale stores have terrible stock, like old SNES sports games and that's it, but they always seem to have good things available for pretty close to current market value. Best game resale shop I've found in a long time!

FX Games and Console Repair
FX Games and Console Repair

Just wow! Thank you so much.

Charles Pabin Posted on Google 3 years ago

Fantastic experience: This place is really really good! I go here about once a week and browse the ever updating selection of games. The customer service is always great and everyone there seems friendly and like they are having a blast! If you are in the area and want some good retro games at quality prices definitely suggest checking it out

FX Games and Console Repair
FX Games and Console Repair

Thank you Charlie!

Alex Ilie Posted on Google 4 years ago

Negative experience: I went in about a month or so ago to try and sell my old game consoles and video games and after a 25 minute drive I was told by the sales rep that they weren’t doing cash back since the store owner was out of town. I decided to wait for the owner to return and gave them a month before going back this most recent time to try again. I didn’t want the same experience as my last time so I decided to call ahead to confirm (and save myself another 50 min round trip drive, especially with todays gas prices). Luckily when I called I was able to speak directly with store owner (I thought he could for sure give me the information I needed!) I carefully explained to him that I was trying to sell my games and game consoles and that I was not able to the last time I came in since he wasn’t in town. He assured me that they were buying since he was in town this time as well as inform me of his store hours of operation. I got there 2 hours after speaking to him on the phone only for them to tell me that they weren’t buying for cash exchange…After almost a 2 hour trip for both visits to come back empty handed, especially after calling and confirming, you can see why I have frustrations as well as being disappointed in this establishment.

FX Games and Console Repair
FX Games and Console Repair

Sorry to hear this. I wish we could have helped you. There was a lot of cash leaving the store today. More than usual. If we had not already paid out the amount we had before you arrived to the store we would have been more than happy to help. Sorry you had a bad experience.

Christian Hulen Posted on Google 4 years ago

Fantastic experience: This is THE BEST video game store in DFW! I highly reccomend you shop here for repairs/games , whether it be newer games such as xbox one or classic games like the Atari or SNES. The people who work there are stellar too! They are super nice, approachable, organized, and helpful. They test the games too for you, and are super knowledgeable. It's very obvious they care a great deal about their shoppers. Seriously, if you haven't been here you are missing out!

FX Games and Console Repair
FX Games and Console Repair

Thank you thank you thank you!!!

Hans Simmons Posted on Google 4 years ago

Fantastic experience: (1st visit)Absolutely wonderful and knowledgeable staff here They are easily reachable through chat ChatOn Google maps if they are not in store I had an issue with my PS4 pro. Sony downloaded an update that corrupted my System and I did not have the correct cord to connect to my PS4 and controller to put it in safe mode to be able to install the update from Sony And they helped me install the software that I needed at a decent price Along with a proper Data/power cord ...... (2nd Visit)Do make sure you check the hardware before leaving the store I'm that the technician and the person you drop it off to or on the same page what needs to be done to the equipment you have. But These guys are absolutely professionals of how they do business because they did not make me wait another couple of weeks when there was an issue with one of the works and My PS4 was under warranty that is absolutely awesome love these guys

FX Games and Console Repair
FX Games and Console Repair

Thank you

Jason Varela Posted on Google 4 years ago

Fantastic experience: This place is great! I took my Xbox One X here to get fixed. I wasn’t getting any video from my console and was looking for someone to fix it. Normally I would have just bought a new console or used my warranty but my warranty had expired and there are no new consoles to be found anywhere without paying outrageous prices. They are fairly priced and even for a two week turn around they fixed my Xbox quicker than I had expected. It literally runs as if it were brand new. Don’t waste your time anywhere else. They take pride in what they do here.

FX Games and Console Repair
FX Games and Console Repair

Jason,

Thank you for the amazing review and your trust.

Ryan Harkins Posted on Google 4 years ago

Fantastic experience: Very good store. Never had an issues with their prices or anything I've purchased. While they don't have the best stock for some of the newer systems games, like Xbox 360/PS3 onwards, what they have is reasonable and obviously they'll be rotating in new stock as they can. If they ever get more of the stuff I'd be looking for in consistently then they'll be near the top of my list while I'm out and about.

FX Games and Console Repair
FX Games and Console Repair

Ryan, thank you for the review. Like you said, stock is always rotating and we are working to restock constantly. Thank you for supporting us. See you soon!

Bryan S. Posted on Google 4 years ago

Fantastic experience: I always love coming in here. It's morphed into more of a competition game shop but I love seeing the old systems setup and that you can still buy old stuff in the wild. It reminds me of going into a rental place from the 90s and early 20s and I cant help bit feel nostalgic. I don't game as much as I used too but this place was my go too when I did and gave them a lot of money. I truly hope they stay in business for many many years to come.

FX Games and Console Repair
FX Games and Console Repair

Thank you Guy!

Kylie Frame Posted on Google 5 years ago

Fantastic experience: It's one of the highest rated retro game stores in the metroplex for a reason. While it isn't the flashiest store or the largest, I can guarantee everything I buy from here will work right out the door. They are one of the only game stores I know that resurfaces every disc game that comes through their doors. Their prices are fair and tend to match with the current trending market value of games. I am happy to give a local store my business over the Ebay counterpart any day. I have to say that while the customer service experience overall is great, it can vary depending on the front desk staff that day. The main guy (Damien (sp?) ) usually running the front desk is awesome and I look forward to seeing him when I walk in! If the owner sees this - give that man a raise - he is a great people person and very knowledgeable! As a retro game collector, I can never walk out of here without buying a whole bunch of fantastic cheap games.

FX Games and Console Repair
FX Games and Console Repair

Thank you thank you! Raise given! Thank you for being an amazing customer

David Soto Posted on Google 5 years ago

Fantastic experience: Great hidden gem! Took my ps3 in to get repaired. They got it up and running at a decent price. Excellent staff and I appreciated the honesty with my repair. We’ll definitely be doing more business with these guys!

FX Games and Console Repair
FX Games and Console Repair

David, thank you so much! Glad we were able to help!

Trey

Robert Szyka Posted on Google 5 years ago

Fantastic experience: Great staff, wonderful place with a massive variety of classic and current games. They got my Dreamcast repaired with no issue. Definitely a must stop for the local gamers. They also have other collectible toys and comics as well.

FX Games and Console Repair
FX Games and Console Repair

Thank you Robert, it means a lot to all of us!

Mark Sharpless Posted on Google 5 years ago

Fantastic experience: They repaired a broken hdmi for a ps4 I bought on OfferUp. I went ahead and had them switch out the hard drive as well, I supplies the drive. The price was great and the service was quick. Game prices were a bit high compared to other stores like them but not terrible. Their stock is a bit better than most of their competition. When I am in the area I always stop by to see what is in stock.

FX Games and Console Repair
FX Games and Console Repair

Thank you so much Mark!

Andrea Belzer Posted on Google 5 years ago

Fantastic experience: Fantastic customer service. They authentically want to help you and not just take your money. I won't go anywhere else for console repair. Plus they have a large selection of old games you can't find other places.

FX Games and Console Repair
FX Games and Console Repair

Thank you Andrea! That means a lot to us.

William McCord Posted on Google 5 years ago

Fantastic experience: Just moved by this place and went to check it out. Was going to just browse, but ended up walking out with a clean Sega Genesis system. Paid better prices than I’ve seen online, and didn’t have to wait for it to show up at my house. Guy behind counter (I’m bad with names) was knowledgeable, professional and hardworking. He was able to handle 2 different repair requests, check me out and continually answer questions getting thrown at him. I will be back here regularly. Hope one day to walk In there and stumble upon battle toads for any system at a decent price! Great place to relive the nostalgia of the great games I played as a kid. Keep it up guys, you got a new regular on your hands here!

FX Games and Console Repair
FX Games and Console Repair

So awesome! Thank you, thank you!

Jennifer Posted on Google 6 years ago

Positive experience: I really like this store and the employees seem to know their stuff and they had good customer service. I bought a used Nintendo64 there and we love it. The power supply was bad on it. We brought it in and they happily switched it out for a new one. No problem.

FX Games and Console Repair
FX Games and Console Repair

Thank you for the review.

Inexorable Truth Posted on Google 8 years ago

Fantastic experience: Good prices, honest employees, great game selection, and they do console repair. It's not the prettiest shop in town, but decorative lighting and elaborate displays don't make the games play any better when you get them home. The truth is no other used game vendor offers the service, quality control, and rapport that I get with FX Game Exchange. Repairs come back quick and don't cost an arm and a leg. And I've never had any issues making exchanges if I was dissatisfied with the product. I don't always shop there for games and peripherals, but I always check there first because of the consistently good experiences I have there. I basically only go elsewhere if they don't have what I'm looking for.

FX Games and Console Repair
FX Games and Console Repair

Mister Silly. Thank you so much!

Someoneawesome Posted on Google 8 years ago

Fantastic experience: My boyfriend of 7 years and our family are avid "gamers" PC PS4 XBOX to the old school super nintendo, wii, reg Nintendo to even handheld gaming (Sega, Gameboy). Our collection of skylanders is embarrassing but proudly displayed. Not only does FX games recommend THE BEST games for us but also my poor PS4 was on its last leg and Blake the best repair hero man came to our rescue. I will never go to a game stop or any other game store because of their impeccable customer service, recommendation and all around knowledge. For kids to adults this is the place to go to not just support a local business but to support subject matter experts. I have spent way too long talking to everyone here asking so many questions they are so patient. My daughter loves games now and you know how important technology competence will be in the coming era. They have great tournaments, they even offer good grade discounts to help the community. Just a great bunch of people. Don't waste time going anywhere else. This is my only place I will go to for repairs, gaming and just plain entertainment and browsing. My daughter loves the Pacman game all their arcade games are free. They have created a safe space for our children and an awesome place for the community. So happy to support this business with my gaming obsession. The picture below is only a quarter of our nerdy collection. We just love new and retro games and these guys and gals do to kindred spirits united under the FX game roof. Thank you Blake and everyone at FX game customers for life. You should sign up for their monthly gaming rental service its like netflix for games its amahhhhzinnnggg

FX Games and Console Repair
FX Games and Console Repair

Wow! Thank you thank you thank you. Amahhhhzinnngggg!

David W. Posted on Google 8 years ago

Fantastic experience: This is an awesome store - the owners are as nice as they come. Prices for retro and modern games are very very good. They also have an amazing collection of CRTs and have gaming tournaments regularly. One of the best gaming stores in Texas.

FX Games and Console Repair
FX Games and Console Repair

Nelson, thank you so much!

Tim Pounds Posted on Google 9 years ago

Fantastic experience: The best retro gaming store around. They do everything from rare game sales to console repair, and they host the most amazing weekly Super Smash Bros tournaments. Always highly professional and extremely knowledgeable. You can set your worries aside if you shop here.

Andrew Ojeda Posted on Google 10 years ago

Fantastic experience: This place is awesome and the staff there is very friendly, helpful, and very knowledgeable about all consoles. I prefer this place way over any other video game store since most of the others have an unhelpful staff and hardly anything worth buying since their stuff is not in good condition or overpriced or both. The dreamcast console i purchased from this Game Exchange was reasonably priced since it was reconditioned and the games I bought had been resurfaced by them. Apparently they resurface all of their games so that they look and play like new which is very awesome. I look forward to going back in the future.

FX Games and Console Repair
FX Games and Console Repair

Thank you so much! Enjoy the Dreamcast!

Dakota Goode Posted on Google 10 years ago

Fantastic experience: Got trapped in a hail storm and ran into this random game store. They were cool enough to let me hang out while the storm blew over. They had really cool games and all sorts of stuff for me to look at while I waited. It ended up being a crazy fun time and I picked up some old school Pokemon games! Great service and good quality products! will be back for sure

Rob “Metal Rob” Colwell Posted on Google 11 years ago

Fantastic experience: I don't even visit other game stores anymore. I have been going to FX for years and have had tremendous success finding old stuff that I was looking for, getting my consoles repaired, discs resurfaced, and attending a few tournaments. I have ALWAYS been very happy with the help in the store. Trey has always treated me great and taken great care of my boys. I'm there once a week at least and will continue that trend into the foreseeable future. Best shop around, PERIOD!

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