GameStop

Negative experience: Terrible experience. Worker was having a full blown meltdown. Threatening to off himself and just being all around unprofessional. Worked incredibly slow and made everyone in the store feel extremely uncomfortable. Will never ever go back here.

Negative experience: I'm not a gamer but someone I know brought a portalable game from here. Anyway, they tried to return within five days and their system supposedly couldn't process his return for $269. This guy came the next day and the store opened an hour late.

Negative experience: Can never get any assistance at this Gamestop. Regardless if I'm in store or if I call the phone. Just close this location

Fantastic experience: Its always an in and out situation. Never crowded. The workers are polite and knowledgeable about the products. I noticed some of them are honest not salesy. Which I think can be appreciated.

Positive experience: GAME STOP MAKES A LOT OF MONEY. THERE SHOULD ALWAYS BE 2 PEOPLE UP FRONT AT THE CHECKOUT. ONE IN THE BACK , ONE UP FRONT DOES NOT WORK. THE PEOPLE ARE NICE , PLEASANT.

Fantastic experience: Staff was so helpful in helping me trade in games for my son. I was able to get him something new. I had a great experience here.

Negative experience: Employees seem snooty and have attitude went in to ask a question ( because no one can answer the phone) two employees store was empty and one was on their personal phone. Terrible customer service

Fantastic experience: I haven't had any problems here, but it's video game land. Why should I have a problem?

Negative experience: Nobody picks up the call. Was facing issues with refund.

Negative experience: Terrible customer service and people at the register do not know what they be doing. I asked to use my Monthly free 5 dollars off reward but the air head used my actual points. A time before that they use my monthly reward to put a warranty on a game I did not ask for. They never answer the phone and do not do trade ins for system here because their machine never works.

Fantastic experience: The Saturday afternoon/ evening associates were very helpful.

Fantastic experience: It was easy to navigate. Only thing the stock for ps4 was limited great service.

Negative experience: They don't answer the phone on purpose

Fantastic experience: The employee,she was very helpful.....need more like her!!!!

Negative experience: Been calling for the past 3 hours. Nobody answers. I want to get up there. They just don't have nothing

Negative experience: Went to this GameStop to take advantage of the buy 4 games under $20 for $40 deal I go to check out and the prices were not $20 as the tag said they were slightly above which then made me ineligible for the 4 for $40. Highly upset I didn’t get anything but 1 $20 game. Bad business and it’s obvious no one is doing their job. Will not be coming to this store again.

Negative experience: Took 45 minutes to open

Fantastic experience: Was in town for my prenatal appointment stop get my son controller they was great

Positive experience: Funcoland, I know it's you.....

Negative experience: I walked in with my brother to buy a ps5 we were the only two black people to walk in and the guy acted as if we were going to Steal something. Straight stereotyped us.

Positive experience: Definitely

Fantastic experience: Jawan is a excellent worker the others need to look how he work to be better workers

Negative experience: Terrible service, first and last time there maybe I had the wrong skin complexion to be treated fairly as a customer.

Negative experience: Never answer phones when checking if anything is in stock.

Negative experience: It was closed and boarded up

Fantastic experience: Great store. They still take trade-ins!!

Fantastic experience: I like this store so much but when I went over there today I saw that it had wood all over the store is it permanent closed

Fantastic experience: The employees are so nice

Positive experience: They really need to get some better people to work at this Game Stop because the people that I've seen working here are unprofessional other than that though they've done a good job at helping me get what I was looking for

Negative experience: Is the phone number for this location correct? I've called for days in a row now and am constantly left ringing until a dial tone plays.

Negative experience: Customer service all time low hope they get new staff

Negative experience: Customer service sooooo bad the ladies act like then don’t wanna work well get a different job

Negative experience: Customer service is the worst I’ve ever seen

Fantastic experience: Employee was a bit spacey, but did a good job

Negative experience: Customer service is HORRIBLE. The one girl never helped, was on her phone and was talking about a customer as she left the store and the other girl that completed my purchase didn't even know about games for the PS5. Wish I didn't have to give any stars cause they NEVER answer the phone....just rings just like they left it off the hook. Just get rid of this location altogether!!!

Negative experience: Fake

Fantastic experience: Always has what I'm looking for

Fantastic experience: Cool place

Fantastic experience: GameStop was great The service was outstanding

Negative experience: Worst

Fantastic experience: GameStop has best games for my son

Negative experience: They're very unprofessional there kids running a game store

Negative experience: Lies.

Negative experience: Frustrated with their gift card limit. I wasted time and money going to multiple GameStop's to try to use more than 2 giftcards for the purchase I wanted. That policy should be changed, I'm spending money at GameStop just the same, I just wanted to use the gift cards gifted to me for the purchase I would like rather than wasting them on 2 smaller purchases I don't need.

Fantastic experience: Nice staff

Positive experience: Service was satisfactory.

Fantastic experience: Great price

Negative experience: Rude service

Negative experience: Really shady and misleading business practices here. I bought a PS5 bundle and manager said I could come back the next day to return whatever I didn't want from the bundle for store credit. I know you usually can't return individual items from a bundle so I made sure I asked her four times and she said yes each time. The next day I came back to just return one game from the bundle and she straight up lied and said she never told me that. She then said I had to open it and trade it in and get a fraction of the value. Huge disappointment from a usually good company.

Positive experience: Friendly people

Fantastic experience: Adhere to the store's face mask policy.

Positive experience: Came home and found that I brought 3 empty boxes, had to go back and straighten it out.

Fantastic experience: Awesome

Positive experience: Polite

Fantastic experience: The best

Fantastic experience: This gamestop has great employees and great selection of collectibles etc... first time there and seen they have way better stock than most gamestops around me.

Positive experience: It was okay. I'm not a gamer. I found 2 games for myself and 2 for the kids. Early birthday gifts for them.

Fantastic experience: Staff is friendly, store is clean, and the salesperson was cool and only slightly pushy. It's a win in my book.

Negative experience: Never have anything in stock

Fantastic experience: Power to the players.

Fantastic experience: @ you get the hook up sp 31st.

Fantastic experience: You have such great games that you couldpre order or buy they also have accessories for your Xbox PlayStation Nintendo switch

Fantastic experience: All stores are close now

Fantastic experience: My son Ronell Anthony Bass jr

Fantastic experience: Surprisingly very clean and organized given the location. Staff was very polite and knowledgeable.

Positive experience: Forgot how pricey games are, but they were having a sale soo...

Negative experience: Tuh

Positive experience: The children can't go to GameStop by themselves so they get grandmom to take them. I just stand they and wait until they are finish. They know what they want and are usually quick to get it. Maybe 40 or 50 years ago GameStop might have held my interest, it seems to hold my grandsons.

Fantastic experience: Very Friendly Great Customer Service

Fantastic experience: Nice place

Positive experience: Been good folks there.

Fantastic experience: Very nice store

Fantastic experience: Great staff

Positive experience: New staff who apparently did not have the appropriate training to handle customers in such a busy store.

Fantastic experience: Its a great place to go to for games they had some VERY great choices and great taste in games

Positive experience: It's always crowded of course but the staff is very nice

Positive experience: Machine was broken

Positive experience: Good sales associates, but worse supervisor I seen in any of the game stops

Fantastic experience: Great customer service.

Fantastic experience: Long wait for NBA 2K

Fantastic experience: Love y'all

Fantastic experience: Fast and speedy check out also had what I wanted

Negative experience: To muck shooting and people getting robe and the staff be jrunk the game be broke and people be fighting.

Fantastic experience: Game stop is a great gamer store I like but my husband love it he just brought PS4 pro but you have to buy a TV with 4k hdr put it together ur screen is going to be beautiful light picture is crisp I learn all this from hubby

Positive experience: Workers talk too much which leads to long lines being backed up

Fantastic experience: Love it but I also purchase games online it's a bit cheaper

Fantastic experience: Store was clean, staff was welcoming and friendly. I wish I had gotten the sales persons name that helped me pick out new controller last week (buy the Astro not the scuf) but I didn't. They opened boxes and let me feel what I was buying and I ended up very satisfied with my purchase.

Negative experience: Ugh. Went to buy Gta5. The case said it was $16.99 so I go to go pay for it and the lady tells me she can't give me $10 off on it. She said they didnt change the tag on it yet and that it's no longer on sale. Meanwhile the other girl defensively says they have price changes Wednesday and Sunday as if that is common knowledge and as if that explains why the game still had the wrong price on it. Because it was Friday. And they weren't doing anything behind the counter. They acted like I was trying to get a discount on something that already was discounted. I always have some kind of problem at gamestop, no matter what city I'm in. But gamestop is trash in general. Literal leeches of video gaming industry consumers.

Fantastic experience: Found what I was looking for very quickly and staff was helpful.

Positive experience: This location has a very friendly staff. I like that they always greet their customers and, are very helpful and knowledgeable about their products.

Negative experience: Worst

Positive experience: Small store

Fantastic experience: The sales people are knowledgeable and polite.

Fantastic experience: Friendly and prompt staff

Fantastic experience: The guys were very 6 and helpful. I eill visit there again.

Positive experience: Friendly fast and easy transaction.

Fantastic experience: Good service

Negative experience: Awful experience. A mistake made by the store in a pickup reservation was compounded by a complete lack of interest in resolving the problem by the on-site staff and manager. Do yourself a favor and try Best Buy or Amazon instead. I did.

Fantastic experience: Amazing experience

Positive experience: It a good place