GameStop

Fantastic experience: This location is no longer open, it is now closed so don't waste your time...

Negative experience: This GameStop was permanently closed as you can check online

Negative experience: No gamestop store there

Positive experience: Not much to choose from sport cards wise.left empty handed

Fantastic experience: Shuhua Milk

Fantastic experience: Great service

Negative experience: I told them I didn’t wanna renew my GameStop pro membership and I got called the Grinch. There’s no reason for the associates to be so rude. It’s just not worth it for me.

Fantastic experience: It the same guy help me my question and help me the games and he is really nice good service evertime I allwas go same gamestop the best one I go so far

Negative experience: Staff was not completely helpful. A little bit on the roadside. I want my purchase to be delivered somewhere else for a birthday gift they said they would and instead and went to an address that I did not want it to go to what I told them that the address was not correct on my receipt they said the computer will fix it in about 24 hours needless to say it was not fixed thank goodness I received a package to deliver it to the birthday person. I feel like there should be a 1-800 number for this business so you can call customer service to correct these matters before it's too late or the Packers goes to the wrong address.

Positive experience: They keep pushing the scratch protection over multiple times when I say no. I have ps1 games still in percent condition. It's to much and buying a game shouldn't be like turning down extras on a new car lease.

Negative experience: very ignorant associate answered the phone, didn’t even want to help me out with a order i placed online.

Negative experience: The employee that was there today, December 22 Sunday was by himself and I said politely and I smile. Oh yeah, just opened it was 12 and the man said I’ve been here all day with an attitude since 10 o’clock and I replied I was here at At 10 AM and the door was locked. Wait a few minutes 1015 door was still closed. I come back at 12 to make some purchases. He had an attitude I walked out. Ain’t getting my money I’ll go to target or Walmart like I’ve been doing

Negative experience: I bought a game from here couple days ago and it does not work . It was a waste of money and I will be returning it back to the store . Nobody have money to be throwing away !

Fantastic experience: So fun to go in there and talk to the employees they are the nicest people in that mall.They are also really helpful

Negative experience: Kept calling they do not answer the phone and then I called again and the took the plug off it stopped ringing

Fantastic experience: Always super helpful

Fantastic experience: I'm old so , it's nice to still be able to go into the store. Very friendly staff.

Fantastic experience: The store was great

Negative experience: I don't hate this gamestop but it is one of the least cared for. Half the time it looks like it's not even open. It just doesn't have and upbeat feel like the other ones I go to.

Negative experience: This GameStop turned out to be so horrible! When it use to be a very good GameStop! The new people they got since they reopened back up are horrible. So rude when you try to get help. I jus placed an online order to pickup in store today, it said online they had a copy left, I placed the order, it processed, took the money off my card, and the email said they were preparing my order. Then not even a half hour later I got an email saying they cancelled my order and I should get my money back in my account in 1-3 business days. I SHOULD GET MY MONEY BACK IMMEDIATELY! Then when I went back online it said they had no copies left. I am BEYOND PISSED! I am only a 5 minute walk to this GameStop and I’ve been going here for years, the people who use to work here know me as a regular, but the new people they got are so horrible and rude.

Negative experience: I went in to get my son a switch gift card and then idiots sold me a year membership instead. So my son took it back and they refused to take it back so he put in a complaint with the bank, now it's just a waiting game for the dispute to get settled, so the charges will be returned to our credit card eventually. They also had a bad attitude because I am an older woman trying to buy something I needed help with and they dismissed me.

Negative experience: Bad service never opens in time

Fantastic experience: Great staff and customer service

Negative experience: Why does it say its open but its closed every time I go

Negative experience: ‼️‼️THEY ARE CLOSED DOWN‼️‼️

Negative experience: Walked in, got completely ignored. Waited 10 minutes to ask some questions, the worker looked everywhere but at me till I left.

Negative experience: Friendly staff always but lately it’s constantly closed when it’s supposed to be open. Last week it was open for me to set up some preorders. Is it going out of business? It was closed today and I went at 11 am today what’s going on?

Negative experience: Tried calling 4 times to ask a question and it rang two times each time and then dial tone

Negative experience: Constantly says open but never is I had to drive 3 miles here just for it to be closed twice when it says open

Fantastic experience: I enjoy coming here to buy games the staff are very friendly and professional and helpful l'd definitely would recommend anyone to visit this Game Stop and I look forward to coming here again as well if there's something I'm looking for and they have it

Negative experience: Went in for ps5 remote for my 8 year old son. An employee who was buying a pop at GameStop walked behind the counter trying to convince me to buy the last used ps5 remote with the warranty for 80$. Left got pizza and a new remote 2 yr warranty for the same price off target. What happened to the girl who used to work here?

Fantastic experience: Always good service

Fantastic experience: Staff is well educated in their inventory. Avery was especially helpful!

Positive experience: Good service

Fantastic experience: Very helpful associates and had everything needed. I wish they would carry more clothing. They have unique and great clothing.

Fantastic experience: went to get a switch

Fantastic experience: Always such great people working here and willing so help anyway they can. Thank you for caring

Fantastic experience: My go to gaming store

Fantastic experience: Great store and great customer service.

Negative experience: 2 photos, back to back days at 6:55-7pm. This GameStop closes at 7:00pm everyday, its getting ridiculous. They must be closing at 6:30 and stealing company hours

Fantastic experience: Decent staff and the store is clean.

Fantastic experience: Always good experience, she was kind ,nice and ready to answers any questions I had.

Fantastic experience: The staff is amazing. The customer service and knowledge of product is the best. They make you feel like family. Also they have a great sense of humor.

Fantastic experience: Love game stop deal and always get the help i need

Negative experience: Looking for a game for my nephew they didn't have it I had to wait pre-order

Fantastic experience: Muy surtido de juegos y cosas de anime

Positive experience: Nice staff

Fantastic experience: Ihhbud3r2bjfjbf32bj2hjf378 2 bj23

Fantastic experience: Good service and a great selection

Positive experience: Wish they still had retro games i was looking for a 360 controller

Fantastic experience: A gamer palace

Negative experience: NEVER CALL THIS STORE! EVERY EMPLOYEE IS DISRESPECTFUL. ALL ASSOCIATES ARE RUDE ANSWERING THE PHONE. THEY WILL NOT HELP YOU AT ALL. THEY WILL SAY THEIR SYSTEM IS DOWN. THEY ARE JUST BEING LAZY!!!!! THIS STORE NEEDS EMPLOYEES WILLING TO HELP. THEY NEED NEW ASSOCIATES OR A SHUTDOWN! THEY ARE PITIFUL.

Positive experience: Good customer service and extremely polite

Negative experience: They never pick up the phone

Fantastic experience: This is my husbands favorite gamestop. They have friendly staff and always have stock.

Fantastic experience: Great staff. As soon as I walked in, I was greeted. I was able to find everything I wanted as well.

Positive experience: Lot of items out of stock

Fantastic experience: Didn't have what I want but I got nba2021

Positive experience: Very knowledgeable of the games for the kids

Fantastic experience: Mandi the store clerk was very knowledgeable and helped me make a great choice for my Christmas shopping. She really made the experience there warm and inviting.

Negative experience: Haye game stp

Fantastic experience: Really cool people and always have what I need

Positive experience: When does the store open back up?

Positive experience: The cashier was knowledgeable and helpful

Fantastic experience: Great gamestop location.

Fantastic experience: Goood

Fantastic experience: My kids and I stop in here faithfully. Everyone that works there is very friendly helpful and informed. Especially the manager with the dreads. She was very helpful to my son who couldnt find a charger to fit his controller. She ended up finding him one not being used in the back. It was very kind of her.

Negative experience: Two days no one is picking up the phone at customer service.

Fantastic experience: Better than any other gamestop always clean

Fantastic experience: Always service with a smile great customer service.

Fantastic experience: Help full people

Fantastic experience: Fast easy great sales team

Negative experience: Rip off

Negative experience: Horrible. I tried to sell them an Xbox one s but they wouldn't take it because it was kind of dirty. I admit the Xbox had some dust inside of it but that's only because I never used it. But the guy that looked at it was very rude. He looked at me like I was the scum of the earth. That guy needs to be fired. He judge me without knowing the facts. Needless to say I will never go to this GameStop for anything.

Positive experience: If you are a gamer it has a variety from all systems and you can trade the games you don't need any more towards another product

Negative experience: Not enough staff and those there are move very slowly

Fantastic experience: Awesome always great place Dustin Murphy

Positive experience: Nice selection... but the most of the staff is playing and chatting with thier friends instead of dealing with customers. I was ignored for 3 mins. The one clerk that did help me was new and when the main clerk or manager saw i was spending over $100 he wanted to step in. The staff needs to focus more on customers and not friends.

Fantastic experience: Best gamestop I ever went to friendly and knowledgeable employees and great selection

Positive experience: Nice selection. Helpful staff.

Positive experience: I stop going to this one because it lacks professionalism and it's also missing that feeling you get when you go to GameStop and it's like your home but now the manager that there now is pretty cool you can tell his employees like him and he tells them to make customers feel at home

Fantastic experience: Cashiers very friendly and knowledge

Positive experience: Good deal on everything

Positive experience: It was pretty good not perfect

Positive experience: It's GameStop. It's decent for what it is.

Fantastic experience: Gift cards for bdays and worker gave my little a free gift. Very nice staff.

Positive experience: Customer service is great

Fantastic experience: Best gamestop

Positive experience: Soso some of the people who use to work there were very rude

Fantastic experience: Simplesmente a melhor

Negative experience: Used to be the only ticet in town but with the new age downloads i cant see this over priced store lasting much longer.they need to figure out how to adapt to the future of gaming or shut its doors If u own stock in this company my advice is sell it fast.

Positive experience: Great Experience - Staff is very knowledgeable

Negative experience: Took my Xbox one s To Trade It In it’s in good condition Clean And Workin The Manager Joe Took The Controller And Checked It He spent at least 20mins Trying to Find Something Wrong With The Controller Then Proceeds to Scan the system because its Refurbished Bye Then Turns It On it’s Back And Begins Tap it on The Counter Until dust came out And Siad We Can’t Except This System why would u turn the system on its back and tap it on the counter game systems never supposed to be on it back This Unacceptable And He is supposed to be the manager I Need Answers The Game system was Never checked to see if it Work Never Pluged it Up Or Did The Test To check it out Joe You Have To Do a Better Job as A Manager

Positive experience: Ok nice new store

Fantastic experience: I can not complain

Positive experience: Good

Negative experience: A women by the name of Ashley threatened both me and my brother in front of our family. Now usually I don’t write reviews but I don’t believe this should go unsaid, we were warned about cursing which is understandable, being its a professional establishment. However later on though we were trying to improve on it we slipped once or twice, we were buying an item and she threatened us stating “I freaking told you guys not to curse if I hear you again I will be kicking you out of the store.” And I stated it timidly, she was very emotional whilst demanding it and frankly, I believe there should be some type of punishment. If not I will not be going to another GameStop ever again, I barely feel comfortable going there now.

Negative experience: Their exchange and returns policy isn't the greatest, you only have 7 days to return new games or exchange opened games, over that time frame they only offer you ten dollars store credit or eight dollars cash. Terrible.

Fantastic experience: Amazing place people are so nice amazing

Fantastic experience: Jaserioumn