GameStop

1268 Franklin Mills Cir, 19154, Philadelphia

Chain retailer offering new & used video games, plus consoles, controllers & related gear.

Opening hours

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GameStop

Our comment from Padel.us about GameStop:

GameStop is a favorite destination for gamers of all ages, offering a wide selection of video games, collectibles, and gaming accessories. Customers frequently praise the helpful and knowledgeable staff, noting that they go above and beyond to enhance the shopping experience. Many patrons have shared positive experiences with employees like Chuck, who assists in navigating technical purchases and finding the best deals.

GameStop stands out for its friendly atmosphere and organization, providing a comfortable shopping environment. The store is consistently updated with the latest items, making it a reliable spot for new games and unique collectibles. The customer service received here has been highlighted as exceptional, with many customers expressing their appreciation for the team’s attentiveness and willingness to help.

With positive feedback about the store's variety and location, GameStop proves to be a fun and engaging place to shop for gaming enthusiasts. Whether stopping by for the newest titles or browsing the clearance rack, visitors often leave satisfied with their experience.

GameStop: Reviews

4.1/5 (134 Reviews)
Jahongir Abdu Posted on Google 1 year ago

Fantastic experience: Good

Charles Venango Jr. Posted on Google 2 years ago

Fantastic experience: They were closed for lunch but reopened on time, I think it was 1:45-2:15. The guy working was very pleasant and knowledgeable. He made it a great experience.

Reynaldo Molina Posted on Google 2 years ago

Fantastic experience: Siempre el mejor lugar para comprar video

Rob We Like It But Posted on Google 2 years ago

Fantastic experience: I get selection of these games at further prices

Kim Edwards Posted on Google 2 years ago

Fantastic experience: I went to purchase a gaming system for my son, who lives out of state. The clerk, Chuck, was very, very helpful as I am not tech savvy. He ordered the system for me to send directly to my son, plus he helped me access my Samsung pay, which my phone stated I already had, to make the purchase. I would definitely use this store for future purchases.

starhood superstar Posted on Google 2 years ago

Fantastic experience: They have a nice selection of pops.

Linda Davis Posted on Google 2 years ago

Fantastic experience: Always great

Bas Shariff Posted on Google 2 years ago

Negative experience: This is 3rd time I've come at 11AM and stay til 11:30AM and no one opens the store. Have the hours changed?

susanna yelverton Posted on Google 2 years ago

Positive experience: Always a fun store

josh sass Posted on Google 2 years ago

Negative experience: After my fun ordeal of being told to basically go F myself at neshaminy mall I went to Philadelphia mills mall to trade in the gently used Xbox series S. I was told this morning I could get 105-110 dollars for it. I go into the store and he tells me it’s broken cause it can’t connect to the internet to clear the profiles off it and if I get the profiles off “somehow” return it to him for 30 DOLLARS! Attached is a picture of what does not work (working perfectly fine).

Thomas Mcdonald Posted on Google 2 years ago

Negative experience: Did not open on time. Said on window 10:00 am. Was not open. It's Madden day and can't even be open the time it says u will. Very disappointed about that.

April Campbell Posted on Google 2 years ago

Fantastic experience: Great customer service

myr oliv Posted on Google 2 years ago

Positive experience: Me venderam um item usado como se fosse novo sem avisar que era de segunda mão. Precisei voltar na loja para trocar, pois isdo só foi percebido depois. Cuidado.

Death By Flamingo Records Posted on Google 2 years ago

Negative experience: High prices compared to Amazon. Why pay 25 bucks for a figure you can get on Amazon for 10 or 15

Phillip Henderson Posted on Google 2 years ago

Fantastic experience: I didn't get a game but the collectibles were incredible.

Perry Malson Posted on Google 2 years ago

Positive experience: Only there to buy gift cards

Anatoliy Sulza Posted on Google 3 years ago

Negative experience: Tried to buy a PS five controller they try to charge me almost the full price of the new one for the used …stupid

Amin Abdul Posted on Google 3 years ago

Fantastic experience: Been going here for almost 15 years

John Mitchell Posted on Google 3 years ago

Fantastic experience: The employee named Chuck was very helpful and professional. He reimbursed me when I returned a game that took 2 days to install on my Xbox One and ended up not being able to play it. I wasn't expecting to leave with 3 Assassin's Creed games on a buy 2 get 1 free deal.

Joseph Keller Posted on Google 3 years ago

Fantastic experience: It's a game stop

Anthony Rockett Posted on Google 3 years ago

Fantastic experience: Good job

Kat Warren Posted on Google 3 years ago

Fantastic experience: I love it here

Mark B Posted on Google 3 years ago

Fantastic experience: Very helpful

Other Desiree Posted on Google 3 years ago

Fantastic experience: Nice quiet place to shop, cool clearance rack and pleasant employees.

Edelmira Rodriguez Posted on Google 3 years ago

Fantastic experience: Tiene variedad de cosas curiosas no deje de visitar este lugar es fácil de llegar

Morticia A Posted on Google 3 years ago

Fantastic experience: Very helpful staff, clean organized store. Perfect

Arnand Pillay Posted on Google 3 years ago

Positive experience: Very small but nice.

Guillermo Estaban Estrada Posted on Google 3 years ago

Fantastic experience: All videogame

Susan Jefferson Posted on Google 3 years ago

Positive experience: Great place for video games

laura tompkins Posted on Google 4 years ago

Negative experience: Never fully stocked

Kimberly Engle (Mamabear) Posted on Google 4 years ago

Fantastic experience: Came here to look and ended up purchasing a few items. Customer service was awesome!

Enrique Vargas Posted on Google 4 years ago

Fantastic experience: Great customer service

French Scrilla Posted on Google 4 years ago

Negative experience: Terrible

GAME PHUN Posted on Google 4 years ago

Fantastic experience: Place is always organized. They might be out of stock of a FEW items due to high traffic, but good store over all. Always have helpful staff.

Aquil Edwards Posted on Google 4 years ago

Positive experience: Great assistance, which I truly needed,

Seanpaul Taylor Posted on Google 4 years ago

Fantastic experience: Great store Great staff

CIRZ Rico Posted on Google 4 years ago

Positive experience: Nice

Linda Martin Posted on Google 4 years ago

Fantastic experience: My kids love GameStop

Donna Connelly Scalzo Posted on Google 4 years ago

Positive experience: Not too much stock but customer service was great

Bayonetta OuO Posted on Google 4 years ago

Positive experience: Like any GameStop, it's small and just sells the basics of video games and VERY little other geeky stuff. This location is close to the food court and the theater. Employees were nice and helpful the times I was there. Only problem is the long wait it can be if a few people in line. Prices are fine for used products and decent for any other stuff.

Khobatau Inc Posted on Google 4 years ago

Negative experience: Disgusting return policy. The staff cannot explain anything. Not friendly staff.

account Posted on Google 4 years ago

Positive experience: Everything was just alright, They had some of the newer games Like Yakuza Like a dragon, But they had 0 playstation cards and they don't seem to restock often, Same with pokemon and Yu-Gi-Oh Cards. If you're a magic player they have a healthy amount of Cards pretty often. Or if you're looking for the newest game then they most likely got it here, just some games are pretty overpriced Like Dragon ball fighterZ For $60.

Dakota Deming Posted on Google 4 years ago

Fantastic experience: They had everything we were looking for at a price that was alright

Michael Posted on Google 4 years ago

Positive experience: Great customer service, and its quite easy looking for stuff you want.

Naji Mixon Posted on Google 5 years ago

Fantastic experience: The staff here is always super helpful and I found a game that I was looking for at a greater price than I expected.

C. Young Posted on Google 5 years ago

Positive experience: Waited in line to long only to find out they didn't have what we wanted. But the staff was nice.

Jamie Pineda Posted on Google 5 years ago

Negative experience: Customer service employees are extremely rude. I have no idea where they got their sense of entitlement like they are better than you. Maybe that stock price rise went to their heads.

James OHara Posted on Google 5 years ago

Fantastic experience: Great. But waiting very long. Customer service was great. Just 1 when there are a lot of people wanting.

Keysha Madison Posted on Google 5 years ago

Fantastic experience: Best place for all video games

Anthony Ortiz Posted on Google 5 years ago

Fantastic experience: Todo tipo de juego ps3 ps4 ps5 y mas

Jimmy “NOEL” From Philly Posted on Google 5 years ago

Negative experience: Low stock on all PS4 ITEMS.

Tiffany J Posted on Google 5 years ago

Fantastic experience: Helpful staff and good variety of items

Koi Underlight Posted on Google 5 years ago

Positive experience: The store seemed a bit cluttered or maybe simply reorganization in progress. They seem to have a lot less merchandise than usual. I was attempting to speak to an associate about a title and proved to be fruitless. He seemed distracted by his co-worker who seemed equally uninterested in assisting myself and the other gentleman inquiring about the new consoles.

Juanma Santiago Posted on Google 5 years ago

Fantastic experience: Great store

David Morris Posted on Google 5 years ago

Positive experience: Everything is out of stock

Danielle Richardson Posted on Google 5 years ago

Positive experience: Although the store was not crowded at all maybe a handful of people. The store was out of stock of almost all the main, high demand things like gaming headphones, controllers and gaming systems. They did have a pretty good sale on most games for all systems like by 2 get 2 free, but if you are like my family you probably do not even own disk anymore we just by online. The store was well organized and no wait to enter.

Charles West Posted on Google 5 years ago

Fantastic experience: Great alot of help

tim ralston Posted on Google 5 years ago

Positive experience: Its a game stop, just like all other gamestops, it is in the mall witch is a big plus.

Nikki Star Posted on Google 5 years ago

Negative experience: Employees & Customer service was horrible. I asked a question and was ignored the first time then laughed at the second time I repeated myself and still not helped or pointed in the right direction. Could care less if I actually bought anything because they were to wrapped up hanging with their friends. They weren't teenagers either. Grown men, disrespectful to customers & Completely rude! I definitely will not be back to this location. Your employees are a reflection of your brand. What ever happened to customer appreciation?

Rosencrantz Edinger Posted on Google 5 years ago

Fantastic experience: The young lady working on Monday did everything she could to accommodate us and help us get what we needed. We will always be loyal to this store

William beattie Posted on Google 5 years ago

Fantastic experience: The quality of customer service was very impressive

Inna Morozova Posted on Google 5 years ago

Fantastic experience: Great store , supper helpful people working in there who giving great recognitions

Kara Forant Posted on Google 5 years ago

Fantastic experience: Store was open to indoor shopping. They had a good selection of games, controllers etc. Staff was helpful and nice.

Phenom “Matt” Blackout Posted on Google 6 years ago

Fantastic experience: Where u get ur gamer on!

Tyrone Jones Posted on Google 6 years ago

Positive experience: One stop shop for games

Jenny R Posted on Google 6 years ago

Positive experience: A smaller Game Stop compared to the Neshaminy location, as far as inventory goes. But never had an issue with this location.

jessica aburto Posted on Google 6 years ago

Fantastic experience: Staff is always nice

Gee Chacko Posted on Google 6 years ago

Positive experience: Gaming place

Coach-John Yarborough Posted on Google 6 years ago

Fantastic experience: Amazing Staff and Managers, Cobra Kai Approved ⛩

Rome Posted on Google 6 years ago

Positive experience: Its Game stop! Been to one been to all

Tammy Elliott Posted on Google 6 years ago

Fantastic experience: Kind of cluttered but decent

Operator Dokkaebi Posted on Google 6 years ago

Fantastic experience: Great staff

Tiffany Posted on Google 6 years ago

Fantastic experience: GameStop is awesome

valena valcheva Posted on Google 6 years ago

Fantastic experience: This is my son's favorite store!!!

Zahir Alston Posted on Google 6 years ago

Fantastic experience: Workers were super funny and nice

anonymous otter Posted on Google 6 years ago

Positive experience: I like buying old games so this place usually hooks me up

Brandilyne Beamon Posted on Google 6 years ago

Fantastic experience: This GameStop is small but they always have friendly people willing to help you choose cool games and welcomes you to the store.

Jean Carlos Posted on Google 6 years ago

Fantastic experience: The best place to buy games

mohamad omary Posted on Google 6 years ago

Fantastic experience: ماركه

carlitos rodriguez Posted on Google 6 years ago

Positive experience: Mis hijos me tienen pelao por curpa de esta tienda

Joe Remer Posted on Google 6 years ago

Negative experience: Minimal selection of used games and accessories. Walked I side twice in the same day, and wasn't greeted either time.

Dustin W. Cole Posted on Google 6 years ago

Fantastic experience: These young ladies need promotions!!the manager working this evening is amazing and doing a great job!

Rowan evans Posted on Google 6 years ago

Fantastic experience: Great service, friendly, And helpful

Shanna Greenhalgh Posted on Google 6 years ago

Positive experience: Nice

Luis Feliciano Posted on Google 6 years ago

Fantastic experience: Chery hill

Rohan John Posted on Google 6 years ago

Fantastic experience: It had all the latest items and the staff were amazing. The pic that's on the bottom is one of the toys they had and its so cute #strangerthings #gamestop

luz beamon Posted on Google 6 years ago

Fantastic experience: Great sales .great location.

paula williams Posted on Google 6 years ago

Fantastic experience: Very courteous

Cristina Garay Posted on Google 6 years ago

Positive experience: A mis hijas les encanta esta tienda

Barb Stewart Posted on Google 6 years ago

Fantastic experience: Great service

José R Santiago Posted on Google 6 years ago

Fantastic experience: Todos los juegos a buen precio y intercambios

Sharon Haworth Posted on Google 6 years ago

Fantastic experience: Not busytoday

Yadira Martinez Posted on Google 6 years ago

Fantastic experience: Los mejores juegos

Michelle Soto Posted on Google 6 years ago

Fantastic experience: Todo para los game

patrick digiovanni Posted on Google 6 years ago

Fantastic experience: Vr do used games I can't wait do see what's next lol

John Burgos Posted on Google 6 years ago

Positive experience: Tired of this place

Ali Alkaabi Posted on Google 7 years ago

Negative experience: محل عادي جداا. له عدة فروع والبضاعه غاليه على الفاضي

Mary Munoz Posted on Google 7 years ago

Fantastic experience: Was good.

Xavier LaSalle (xs_dark_wrld) Posted on Google 7 years ago

Fantastic experience: Great quality games

Kade ULMG Posted on Google 7 years ago

Fantastic experience: Im a regular here and the staff is always pleasant

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