GameStop

Experiencia negativa: Terrible experience. Worker was having a full blown meltdown. Threatening to off himself and just being all around unprofessional. Worked incredibly slow and made everyone in the store feel extremely uncomfortable. Will never ever go back here.

Experiencia negativa: I'm not a gamer but someone I know brought a portalable game from here. Anyway, they tried to return within five days and their system supposedly couldn't process his return for $269. This guy came the next day and the store opened an hour late.

Experiencia negativa: Can never get any assistance at this Gamestop. Regardless if I'm in store or if I call the phone. Just close this location

Experiencia fantástica: Its always an in and out situation. Never crowded. The workers are polite and knowledgeable about the products. I noticed some of them are honest not salesy. Which I think can be appreciated.

Experiencia positiva: GAME STOP MAKES A LOT OF MONEY. THERE SHOULD ALWAYS BE 2 PEOPLE UP FRONT AT THE CHECKOUT. ONE IN THE BACK , ONE UP FRONT DOES NOT WORK. THE PEOPLE ARE NICE , PLEASANT.

Experiencia fantástica: Staff was so helpful in helping me trade in games for my son. I was able to get him something new. I had a great experience here.

Experiencia negativa: Employees seem snooty and have attitude went in to ask a question ( because no one can answer the phone) two employees store was empty and one was on their personal phone. Terrible customer service

Experiencia fantástica: I haven't had any problems here, but it's video game land. Why should I have a problem?

Experiencia negativa: Nobody picks up the call. Was facing issues with refund.

Experiencia negativa: Terrible customer service and people at the register do not know what they be doing. I asked to use my Monthly free 5 dollars off reward but the air head used my actual points. A time before that they use my monthly reward to put a warranty on a game I did not ask for. They never answer the phone and do not do trade ins for system here because their machine never works.

Experiencia fantástica: The Saturday afternoon/ evening associates were very helpful.

Experiencia fantástica: It was easy to navigate. Only thing the stock for ps4 was limited great service.

Experiencia negativa: They don't answer the phone on purpose

Experiencia fantástica: The employee,she was very helpful.....need more like her!!!!

Experiencia negativa: Been calling for the past 3 hours. Nobody answers. I want to get up there. They just don't have nothing

Experiencia negativa: Went to this GameStop to take advantage of the buy 4 games under $20 for $40 deal I go to check out and the prices were not $20 as the tag said they were slightly above which then made me ineligible for the 4 for $40. Highly upset I didn’t get anything but 1 $20 game. Bad business and it’s obvious no one is doing their job. Will not be coming to this store again.

Experiencia negativa: Took 45 minutes to open

Experiencia fantástica: Was in town for my prenatal appointment stop get my son controller they was great

Experiencia positiva: Funcoland, I know it's you.....

Experiencia negativa: I walked in with my brother to buy a ps5 we were the only two black people to walk in and the guy acted as if we were going to Steal something. Straight stereotyped us.

Experiencia positiva: Definitely

Experiencia fantástica: Jawan is a excellent worker the others need to look how he work to be better workers

Experiencia negativa: Terrible service, first and last time there maybe I had the wrong skin complexion to be treated fairly as a customer.

Experiencia negativa: Never answer phones when checking if anything is in stock.

Experiencia negativa: It was closed and boarded up

Experiencia fantástica: Great store. They still take trade-ins!!

Experiencia fantástica: I like this store so much but when I went over there today I saw that it had wood all over the store is it permanent closed

Experiencia fantástica: The employees are so nice

Experiencia positiva: They really need to get some better people to work at this Game Stop because the people that I've seen working here are unprofessional other than that though they've done a good job at helping me get what I was looking for

Experiencia negativa: Is the phone number for this location correct? I've called for days in a row now and am constantly left ringing until a dial tone plays.

Experiencia negativa: Customer service all time low hope they get new staff

Experiencia negativa: Customer service sooooo bad the ladies act like then don’t wanna work well get a different job

Experiencia negativa: Customer service is the worst I’ve ever seen

Experiencia fantástica: Employee was a bit spacey, but did a good job

Experiencia negativa: Customer service is HORRIBLE. The one girl never helped, was on her phone and was talking about a customer as she left the store and the other girl that completed my purchase didn't even know about games for the PS5. Wish I didn't have to give any stars cause they NEVER answer the phone....just rings just like they left it off the hook. Just get rid of this location altogether!!!

Experiencia negativa: Fake

Experiencia fantástica: Always has what I'm looking for

Experiencia fantástica: Cool place

Experiencia fantástica: GameStop was great The service was outstanding

Experiencia negativa: Worst

Experiencia fantástica: GameStop has best games for my son

Experiencia negativa: They're very unprofessional there kids running a game store

Experiencia negativa: Lies.

Experiencia negativa: Frustrated with their gift card limit. I wasted time and money going to multiple GameStop's to try to use more than 2 giftcards for the purchase I wanted. That policy should be changed, I'm spending money at GameStop just the same, I just wanted to use the gift cards gifted to me for the purchase I would like rather than wasting them on 2 smaller purchases I don't need.

Experiencia fantástica: Nice staff

Experiencia positiva: Service was satisfactory.

Experiencia fantástica: Great price

Experiencia negativa: Rude service

Experiencia negativa: Really shady and misleading business practices here. I bought a PS5 bundle and manager said I could come back the next day to return whatever I didn't want from the bundle for store credit. I know you usually can't return individual items from a bundle so I made sure I asked her four times and she said yes each time. The next day I came back to just return one game from the bundle and she straight up lied and said she never told me that. She then said I had to open it and trade it in and get a fraction of the value. Huge disappointment from a usually good company.

Experiencia positiva: Friendly people

Experiencia fantástica: Adhere to the store's face mask policy.

Experiencia positiva: Came home and found that I brought 3 empty boxes, had to go back and straighten it out.

Experiencia fantástica: Awesome

Experiencia positiva: Polite

Experiencia fantástica: The best

Experiencia fantástica: This gamestop has great employees and great selection of collectibles etc... first time there and seen they have way better stock than most gamestops around me.

Experiencia positiva: It was okay. I'm not a gamer. I found 2 games for myself and 2 for the kids. Early birthday gifts for them.

Experiencia fantástica: Staff is friendly, store is clean, and the salesperson was cool and only slightly pushy. It's a win in my book.

Experiencia negativa: Never have anything in stock

Experiencia fantástica: Power to the players.

Experiencia fantástica: @ you get the hook up sp 31st.

Experiencia fantástica: You have such great games that you couldpre order or buy they also have accessories for your Xbox PlayStation Nintendo switch

Experiencia fantástica: All stores are close now

Experiencia fantástica: My son Ronell Anthony Bass jr

Experiencia fantástica: Surprisingly very clean and organized given the location. Staff was very polite and knowledgeable.

Experiencia positiva: Forgot how pricey games are, but they were having a sale soo...

Experiencia negativa: Tuh

Experiencia positiva: The children can't go to GameStop by themselves so they get grandmom to take them. I just stand they and wait until they are finish. They know what they want and are usually quick to get it. Maybe 40 or 50 years ago GameStop might have held my interest, it seems to hold my grandsons.

Experiencia fantástica: Very Friendly Great Customer Service

Experiencia fantástica: Nice place

Experiencia positiva: Been good folks there.

Experiencia fantástica: Very nice store

Experiencia fantástica: Great staff

Experiencia positiva: New staff who apparently did not have the appropriate training to handle customers in such a busy store.

Experiencia fantástica: Its a great place to go to for games they had some VERY great choices and great taste in games

Experiencia positiva: It's always crowded of course but the staff is very nice

Experiencia positiva: Machine was broken

Experiencia positiva: Good sales associates, but worse supervisor I seen in any of the game stops

Experiencia fantástica: Great customer service.

Experiencia fantástica: Long wait for NBA 2K

Experiencia fantástica: Love y'all

Experiencia fantástica: Fast and speedy check out also had what I wanted

Experiencia negativa: To muck shooting and people getting robe and the staff be jrunk the game be broke and people be fighting.

Experiencia fantástica: Game stop is a great gamer store I like but my husband love it he just brought PS4 pro but you have to buy a TV with 4k hdr put it together ur screen is going to be beautiful light picture is crisp I learn all this from hubby

Experiencia positiva: Workers talk too much which leads to long lines being backed up

Experiencia fantástica: Love it but I also purchase games online it's a bit cheaper

Experiencia fantástica: Store was clean, staff was welcoming and friendly. I wish I had gotten the sales persons name that helped me pick out new controller last week (buy the Astro not the scuf) but I didn't. They opened boxes and let me feel what I was buying and I ended up very satisfied with my purchase.

Experiencia negativa: Ugh. Went to buy Gta5. The case said it was $16.99 so I go to go pay for it and the lady tells me she can't give me $10 off on it. She said they didnt change the tag on it yet and that it's no longer on sale. Meanwhile the other girl defensively says they have price changes Wednesday and Sunday as if that is common knowledge and as if that explains why the game still had the wrong price on it. Because it was Friday. And they weren't doing anything behind the counter. They acted like I was trying to get a discount on something that already was discounted. I always have some kind of problem at gamestop, no matter what city I'm in. But gamestop is trash in general. Literal leeches of video gaming industry consumers.

Experiencia fantástica: Found what I was looking for very quickly and staff was helpful.

Experiencia positiva: This location has a very friendly staff. I like that they always greet their customers and, are very helpful and knowledgeable about their products.

Experiencia negativa: Worst

Experiencia positiva: Small store

Experiencia fantástica: The sales people are knowledgeable and polite.

Experiencia fantástica: Friendly and prompt staff

Experiencia fantástica: The guys were very 6 and helpful. I eill visit there again.

Experiencia positiva: Friendly fast and easy transaction.

Experiencia fantástica: Good service

Experiencia negativa: Awful experience. A mistake made by the store in a pickup reservation was compounded by a complete lack of interest in resolving the problem by the on-site staff and manager. Do yourself a favor and try Best Buy or Amazon instead. I did.

Experiencia fantástica: Amazing experience

Experiencia positiva: It a good place