GameStop

Experiencia negativa: Came 25 minutes before closing to trade in a few items. Was told that there system was down which I could tell was a lie. Called corporate right then was told no systems were down. They then locked the doors and closed up early.

Experiencia fantástica: It was good experience they was helpful and I got my game for a good price with 3 games as well they got good deals on ps5

Experiencia negativa: Not answering phone at this location

Experiencia negativa: They literally close when they want. If the store says closes at a certain time expect it to be closed 45 minutes prior and locked up

Experiencia fantástica: Nice and friendly employee. No hassle, Smith transaction and not crazy busy at this time

Experiencia fantástica: The gentlemen in the lady Was very respectful and I really like this location

Experiencia negativa: They are just standing around when you walk in and never answer the phones EVER ...walk in empty store walk to a game shelf and call the store while you're the only person inside they won't answer phone still and you are looking in there face horrible service

Experiencia fantástica: Good service

Experiencia fantástica: This store is well stocked !!!!!

Experiencia positiva: It so nas

Experiencia fantástica: Very knowledgeable staff. Went Above and beyond with assisting customers…

Experiencia fantástica: I love this gamestop, and I have been here since I was a child. I can't say anything bad about them, but good workers and excellent communication..

Experiencia fantástica: I called to see if they had the switch 2 and they said they did! Got there so fast to get my switch 2! Nice friendly staff!

Experiencia positiva:

Experiencia negativa: They don't answer phone. Guess they don't like money. Also I paid for 2 games that weren't in stock. They to me be at my hose in 4 days. 4 days turned into 8 days and when it finally come to my door I left the city for work. While at work in a different city I bought the same 2 games as the purpose of buying was to play during traveling. I tried to return on the 16th day when I got home they said no it's 15 day return policy even though I didn't get the game for 8 of those 15 days. Plus they messed up the ship date. So I have 2 sealed games on my shelf with a extra copy of each. Lastly i can't tell you how many times they were like I will give you 2 dollars for your game.

Experiencia fantástica: The really work at this game stop. Alot of the other ones the workers keep running in the back

Experiencia fantástica: Good experience, as they were the only ones to have what I wanted in store for 25 miles. And their store was packed with inventory! I will go back for as long as they are open.

Experiencia negativa: You can find this at ailExpress for cheaper

Experiencia positiva: Service was somewhat slow

Experiencia negativa: This store is so rude that’s why it’s always empty the employer was rude when we ask for a game and then he like why everyone want the game now when the show out like no one ask him to be rude I hate this location so bad they always mean

Experiencia fantástica: *update* The manager reached out to me. After a very good conversation; she was able to locate the game for me and apologized for my trouble. It refreshing to see someone take responsibility for a customer’s experience. I don’t know what’s more incredible GameStop’s ability to constantly disappoint me or me giving them additional chances. While looking for a copy of Pokémon Sword plus Expansion I was told that this store had a copy in stock. I called the store and a gentleman answers and tells me that they do have it in stock. I drive down and then I’m told that they don’t have it. The African American gentleman with braids then attempts to explain to me that had I used the online tool I would’ve been able to check inventory and not waste time. I explained to him the online tool doesn’t work for this specific game hence why I CALLED and drove down to this section of the city. His response is oh then if you want to waste gas driving around that’s your choice. I tell him it’s not a waste of gas had he actually given me accurate information. His response is for me to just buy it digitally.

Experiencia fantástica: Great customer service by my man Wallace. Give that man a promotion. He was very kind and helpful.

Experiencia fantástica: Great customer service

Experiencia negativa: I bought modern warfare from them today and when I went to try to play the game it wouldn't read so I thought it was dirty No it's not dirty it had a dent in the disc I tried it on my PS4 system and my PS5 system THIS IS WHY U CHECK UR GAMES BEFORE U PUT THEM IN THE CASE BEFORE U SELL TO PEOPLE

Experiencia fantástica: The employee Gabby was helpful when assisting us! She’s a Top employee. Because of her I will return to the store

Experiencia positiva: This is a store you have to watch out for So on Xmas I bought the Xbox for my son. They made up a bundle that made me pay 800 for it. I needed it for Xmas so I paid for it the employee charged me for a 100 dollar gift card then pocketed. it lucky I looked at the receipt had to take an hr ride back up there to get my stuff and he acted like he did not know what happened ....Then yesterday I bought some card had a 5 dollar coupon he used. But he put that I gave him 500 but I only gave him 50 so he had to do the transaction over and I lost out on my 5 dollar coupon..up the stars went back and got it fixed gave me my money back off my next purchase

Experiencia negativa: dont speak to dean: when i came with my ps4 they said they didnt want it and when i said why they he throws it on the floor and breaks it and says after its broken dont go to this gamestop when dean is there

Experiencia fantástica: Been coming to this gamestop since 2002, always had a great experience, got my ps5 last night and the staffing was excellent during the selling of the ps5, they handled the crowd very well.

Experiencia fantástica: Had the item I needed and very quiet and chill

Experiencia positiva: Poor management

Experiencia positiva: I enjoy the service here but I have one problem with this place they don't usually pick up the phone when you call which of course is a inconvenience because let's all be honest we would all like to know if they have the things were looking for in stock right? instead of wasting our time to find out in person if they have it only to get told that they don't

Experiencia fantástica: Always great

Experiencia fantástica: My kids like it

Experiencia fantástica:

Experiencia fantástica:

Experiencia positiva: Great selection. Friendly staff ready to help

Experiencia fantástica: Great employees

Experiencia fantástica: Always has what I'm going there for

Experiencia positiva: GameStop is GameStop. Not a big fan of the changes it's a glorified toy store at this point I mean capitalize on the departure of toys r us from the market but good lord.

Experiencia fantástica: Very professional and friendly cashier

Experiencia fantástica: Cheap games

Experiencia fantástica: What not to say. Games and gift cards

Experiencia fantástica: Finally got a Nintendo Switch Excellent service

Experiencia fantástica: Great staff large selection of items and games frequently having sales

Experiencia negativa: One person working the whole store while others sit in the back.

Experiencia positiva: Good store. Friendly and knowledgeable.

Experiencia positiva: Nice place good prices

Experiencia fantástica: Kids love this spot

Experiencia fantástica: Awesomeness

Experiencia negativa: Manager is rude treats his employees badly.

Experiencia fantástica: The employees here was very nice and helped me out.

Experiencia negativa: The worst customer service ever. Ordered a gift for my son online and 20 minutes later I received a message saying my order is ready for pick up. I drive 20 minutes the rain with my son and they say they don't have my order and they haven't seen the item in that store ever.

Experiencia fantástica: Best dam place people in there was great

Experiencia negativa: It took 3 months for me to get my game, no one ever answers the phone.

Experiencia fantástica: Love this place and my kids to

Experiencia fantástica: I love how you can walk in and instantly feel at home.

Experiencia positiva: There is always such a long line for some reason

Experiencia negativa: BEWARE OF THIS STORE....IF YOU HAVE KIDS OR DISABLED FAMILY....THE STORE MANAGER WILL TAKE FULL ADVANTAGE OF PEOPLE WITH DISABILITIES DON'T LET THEM SHOP ALONE AT THIS LOCATION...PAY ATTENTION TO ALL EMPLOYEES STORE MANAGER ESPECIALLY...

Experiencia fantástica: Great staff even greater selection of video games and a few collectibles

Experiencia fantástica: Its always good to go Gamestop. #bringbackthefuningaming

Experiencia fantástica: Had exactly what I wanted at the time I needed it. Great

Experiencia fantástica: Great store and you the manager there was a big help was very bad place with the old manager but now they take there time with you.

Experiencia positiva: I love buying old games so this place is for me

Experiencia fantástica: Pretty good nice workers.

Experiencia negativa: The line is too long

Experiencia fantástica: Excellent customer service

Experiencia fantástica: Love y'all

Experiencia fantástica: Your casual game stop just avoid shopping on popular release dates if you dont like long lines.

Experiencia fantástica: Great

Experiencia fantástica: Good store nice people

Experiencia fantástica: Very helpful and organize with getting madden 20 / friendly..ty game stop staff

Experiencia negativa: I did a pre order for a playstation remote nobody called me or left me a voicemail, i called the store and the associate didnt even ask for my information, i told him i pre order he replied that what remote was it i gave him my number and he stated that that remote already came out that there is nothing the could do, this is unacceptable you ar e really quick to take peoples money, but to give the merchandise you really unprofessional. They need to do a new hiring, the staff dont know nothing specially Al all the questions i was asking he was answering i dont know. They also need to do better with calling the customers when they pre order. They dont follow up. I will never shop at game stop again to bad toys R us closed down. That was my game spot.

Experiencia positiva: Always for gamers always busy

Experiencia fantástica: GameStop is a good place that my kids love to go to even myself the only problem sometimes the lines long

Experiencia positiva: Bien

Experiencia fantástica: I fux wit em

Experiencia positiva: Lines are always too long

Experiencia fantástica: Good store

Experiencia positiva: Lots of games

Experiencia fantástica: Lit the employees supper nice

Experiencia positiva: Service was good. But did not have what I was looking for.

Experiencia positiva: Good

Experiencia fantástica: Super helpful and pleasant staff, found what i wanted in an instant and got out the door and on to my gaming in record time. I do wish the trade in program was more generous but everyone's gotta make a buck right.

Experiencia fantástica: Games yes games amazing

Experiencia fantástica: Excelente

Experiencia fantástica: Gabby was a great help. Very kind and knowledgeable.

Experiencia fantástica: This GameStop is very informative on the games and up coming games. Yeah the benefits that you get with the GameStop PowerUp card is a good program are you get money off new games when you trade games in certain games to get more money I love GameStop I go here constantly to great place and her staff are very knowledgeable

Experiencia fantástica:

Experiencia positiva: And your average

Experiencia fantástica: So cool great service

Experiencia positiva: The female employee lacked ambition. The way she took care of my friends and I was absolutely horrible.

Experiencia positiva: Fast paced

Experiencia negativa: The worst GameStop in the area. The lines are super friggin long. You can never get in and out of this place. Even if the staff us utilizing all the registers, your in line for a good 15 minutes if you're lucky. Go to the one down Aramingo in Fishtown. That place, you're in and out. No God awful wait time of 15 minutes plus.

Experiencia positiva: Kids love it

Experiencia negativa: They need more people working here 20 people in line and 1 guy working unbelievable

Experiencia fantástica: My kids spot

Experiencia fantástica: Long lines but good place

Experiencia fantástica: Had everything I needed

Experiencia negativa: Nobody was helping the customers

Experiencia fantástica: The Best