GameStop

Experiencia positiva: This place is closed along with the one in Wynewood. Service has always been bad here.

Experiencia fantástica: Great customer service very helpful very polite and professional

Experiencia positiva: Store has always lacked good service. Enjoyed the wide variety of selection, but the workers were never astute. Last time I was there years ago, made a trade in for cash rocket science. Bring in a mint condition ps4 I didn’t want anymore. The cashier must’ve been new cuz she had no clue. Had to ask her manager how to cut it on, how to assess the pricing, wasn’t familiar with the parts. Just completely ignorant. Even made me think I’d get more money referring to the store credit. When I began saying I need cash. Had to report it online cuz of the bad experience though I ended up getting the money. But it embodied how poorly the store has been ran my whole life. Surprised they lasted until 2024 especially in this society. Will be missed

Experiencia negativa: RIP gamestop, had lots of memories here.

Experiencia negativa: Horribly ran business, cashier smacked on an apple the whole time she talked to me while the manager stood there doing nothing. After bringing items to trade neither the manager nor the cashier told me the value of my trades until I asked. Then they tried to offer $13 for $70 worth of games. Garbage company that hires garbage employees

Experiencia positiva: Not too many consoles that they have.

Experiencia fantástica: Good stuff here

Experiencia fantástica: Helpful. Kind awesome visit

Experiencia positiva: Helped my grandsons pick out games that were reasonable, and at a discount.

Experiencia negativa: Worst customer service ever 11 13 2023 6:12 pm the girl there needs a crash course on manners and customer service

Experiencia positiva: Again your average gamestop

Experiencia fantástica: Traded in my Nintendo switch using my warranty quick and easy transaction love they workers vibe my favorite location

Experiencia positiva: Lots of cool stuff but not much availability of what I wanted but it’s ok! And great stop for collectors and devices, had a couple of ps5 s for stock I think last time I went, overall amazing place with a few downsides.

Experiencia fantástica: Clean and helpful staff

Experiencia negativa: On the website it says i can sell my gaming pc but when i went inside store i got hit with a “nope” customer service was Ard i felt greeted but eh GameStop is just a joke tbh

Experiencia fantástica: It’s pretty good I love it

Experiencia fantástica: Most knowledgeable manager around

Experiencia fantástica: Best GameStop to go to I bout got a ps5 not too long ago and I had to go see a movie so I ask the manager for a favor if he could hold it when I’m finished with the theater and he hold it for me the best GameStop worker ever.

Experiencia fantástica: Games, sport cards and pokemon

Experiencia fantástica: Very good service and great products.

Experiencia positiva: Friendly helpful staff. Most prices are higher than the playstation store...

Experiencia positiva: It was a ok experience...

Experiencia negativa: I left my license there and they won't give it to me saying I didnt leave it there

Experiencia fantástica: Everything I go to this store everyone is very helpful and friendly

Experiencia positiva: Ok

Experiencia negativa: A young man with braids cursed me out today 5/11/22 he had braids and glasses on over a food delivery for no apparent reason ..To be honest he need to be fired for threatening a frequent shopper like myself at this store on 69th street UpperDarby Pa. 5/11/22 His co worker that morning was Laetrice she ordered food that I delivered. I will take up some legal actions with corporate to file a suit against his belligerent act towards me delivering food with my wife standing next to me at the time..My Name Is Aaron I feel threatened because I'm An Asian American with all the Violence in our city towards Asian Americans.

Experiencia fantástica: Really informed workers

Experiencia positiva: Good

Experiencia fantástica: Always friendly and helpful

Experiencia negativa: Sold Xbox controllers with no warranty and when I brought them back even though they were working they would not take them because something on the computer said they were dysfunctional. Never going back there ever, go online Amazon is your best bet.

Experiencia fantástica: I love going to this game stop the people are awesome and friendly the staff is great

Experiencia fantástica: Great workers

Experiencia fantástica: Drayton ent above and beyond. He helped me on my break. Convinced me to spend money on Xbox elite controller for quality I was looking for. Even found me some headphones to fit my head and introduced to my next purchase. A microphone. He had great knowledge of competitor brands and really missed his whole vreak because of me. Awesome dude! And the team were also

Experiencia positiva: Need more staff

Experiencia fantástica: Nice manager nice associate.

Experiencia positiva: Always good customer service

Experiencia fantástica: Coo

Experiencia positiva: I didn't buy nothing customer service is still great though

Experiencia fantástica: Great service the workers there are so nice

Experiencia negativa: At Springfield Mall the cashier was too busy discussing gameplay of Minecraft with an off duty aquaintance to actually ring me up for a Madden MUT card purchase for my son's birthday. So I left. Now at 69th st GameStop, that cashier was focused, helpful and extremely courteous. This review was soley based on the Springfield Mall location. The 69th st location deserves 5 stars.

Experiencia positiva: They only have one employee while there is a line. I know there is someone in the back watching cameras they need to be up front helping especially when busy.

Experiencia fantástica: Nice staff

Experiencia fantástica: They were very helpful, courteous, and polite . I like that game stop, because they actually like their job their, and take pride in it

Experiencia fantástica: Exceptional service

Experiencia positiva: Good place, but didn't have what I wanted

Experiencia negativa: Good experience at that location I used to go there when it was funcoland

Experiencia fantástica: Very nice..Patient..& undersanding..Thank You

Experiencia fantástica: New games for my PS5

Experiencia positiva: Very helpful and knowledgeable..

Experiencia negativa: Not much in stock. Coronavirus has a lot to do with it though

Experiencia positiva: Not much in stock yet.

Experiencia fantástica: Great for gamers & nerds alike!!!

Experiencia fantástica: So when will gamestop open again?

Experiencia fantástica: Man this place gets busy and the poor workers really try their best. They don't rush you out or anything like that, and they actually try to juggle customers based on what they need. So, this place deserves 5 stars, IMO.

Experiencia fantástica: Analog Controller Diagnostics a plus

Experiencia positiva: Buen servicio

Experiencia fantástica: The reps are cool and the services is fast

Experiencia positiva: It's GameStop everybody of all ages likes GameStop.

Experiencia fantástica: Great customer service ♥️♥️

Experiencia positiva: Good persona. Just one complaint short in diversity on popular games

Experiencia fantástica: Loved the atmosphere.

Experiencia fantástica:

Experiencia fantástica: Helpful service and awesome games and controllers!!

Experiencia positiva: Fast service friendly people

Experiencia fantástica: Went above and beyond to satisfy me

Experiencia fantástica: Awesome

Experiencia negativa: Put in for a store pick up and it took around 45 minutes to get my stuff. While I was waiting I was able to find one of the things I put on hold myself.

Experiencia fantástica: My husband wanted Dead Nintendo switch for his anniversary it was there I got it and he's happy

Experiencia fantástica: My Favorite store

Experiencia fantástica: Nice, clean place with a calm atmosphere and a good store layout. Employees seem helpful.

Experiencia negativa: This place sucks. They never have anything you want it's amazing they are still in business.

Experiencia negativa: Kasief however you spell his name. Very horrible customer service. He is dark skin, a little on the short side. Don't come here! He shouldn't be working here, we were very nice and he was dry and my boyfriend went to shake his head and he said he dont shake people hands it's dirty and the most disrespectful way. He had a nasty attitude and just very unprofessional.

Experiencia negativa: I prefer the one in the plaza on 52nd Street....... way better feel and more attention is being paid to you as a customer who is spending

Experiencia negativa: 69 th Street location is unprofessional. GameStop doesn't have good sales.

Experiencia positiva: Knowladgeable staff friendly upon u walking in they are helpful witch is nice ta c now stays keep up the good work

Experiencia fantástica: I didn't have much time to get their pre ordered game but the helpful staff that me in-and-out as quickly as they could say they me a great deal it's on getting me to my other destinations without any problem nothing beats friendly people who will help you everywhere you make out that's the only way I can explain the staff at this particular location of gamestop it's a little farther away from where I now live but it's still worth a trip

Experiencia positiva: Im here often my son has his thing for video gams just as i did at his age. The store provides good customer service i never have a discrepancy here they are always willing to work it out.

Experiencia positiva: Always find what I need here

Experiencia positiva: There isn't much reason to use GameStop these days; that being said, this location is fine. Not great, not terrible, but fine. The staff I encountered today weren't too bad, but I think they took their training a bit too literally, as they kept trying to recommend me things I clearly stated I was not interested in. The location is fine. On a good day, 69th Street is an alright place to be, and the store is fairly clean. Nothing spectacular about it, though. The store is rather small, however, which limits how much they can put on the shelves. Keep that in mind. Overall, it was probably the most average experience I've had at a GameStop.

Experiencia positiva: Its just ok

Experiencia negativa: Bad service. Service rep was both rude and uninterested in helping me. Did things so slow and was really half wake. Was a complete airhead.

Experiencia positiva: Great Location had what I wanted could be better customer service

Experiencia positiva: Very helpful staff.

Experiencia positiva: Great customer service

Experiencia positiva: Prices could be better but customer service is good.

Experiencia fantástica: Good customer service

Experiencia fantástica: One of my favorite places to shop

Experiencia negativa: Overpriced

Experiencia fantástica: Good place I just brought a game system xbox mortal kombat game awesome

Experiencia fantástica: Very nice and helpful staff who helped this novice make the right purchase without wasting money.

Experiencia fantástica: Great costumer service I always go the location

Experiencia positiva: I had to purchase a PS3 controller. I realize that this is a used controller, however, I would have expected to have been cleaned a lot better. This controller was grimy on the outside with lots of dirt and food stains. I used a Lysol wipe to clean it up on the outside. The price of the controller was higher than what was on the website which didn't make me very happy. Also, the clerks inside the store were not very pleasant. They all seemed very sour. You could do a lot better if you want people to actually come to your store more often.

Experiencia fantástica: The gentalmen that work here are amazing! I went there (they were the 4th game stop I went to because the other 3 couldn’t help me) and I got there maybe 5 minutes before they closed so the door was locked. They told me they were closed but the manager was nice enough to let me in. The 3 gentalmen that night (they wrote their names down for me and I still forget them) went above and beyond customer service! I was a manager at a GNC for 5 years so I know what Customer service is supposed to be about and these men exceeded it! Thank you for putting up with me and doing everything you could to get me what I needed that night! You guys were truly so helpful and amazing!

Experiencia fantástica: Great customer service, very attentive to my needs

Experiencia positiva: I was treated kindly. Their very professional and fast

Experiencia negativa: Didn't go to this store. ???

Experiencia fantástica: My grandchildren and I go here all of the time to get good deals on our Nintendo 3ds games.

Experiencia positiva: Nice guys. Long wait times. However my son enjoyed his experience.

Experiencia fantástica: I had a problem with the game I got and they fix it with no problem.

Experiencia fantástica: Frank is awesome very knowledgable about games helps me with my many questions. All employees are always available to assists customers