GameStop

Experiencia fantástica: Eric was awesome, he went out of his way and above and beyond. This man deserves a raise! I asked him a million and 1 questions and he not only had an answer for each one but was patient and kind through the entire interaction. Great job.

Experiencia positiva: The woman working in the store was very helpful and honest.

Experiencia negativa: Barely answers the phone had to contact for two days to get an answer, placed a in store order and called to tell them I would be a bit late but still plan to pick it up on X date, basically was told they couldn’t do anything and returned my order which rendered my $5 monthly off taken from my account, this location in specific is terrible.

Experiencia fantástica: Great service and helpful!

Experiencia positiva: They sell good stuff, it's just closed more times than not

Experiencia negativa: This lame store always back doors everything this just so happens to be the day of the new drop what's the stock ? Here's the kicker tho you come in 5 mins after they open and the people at the counter says everything is sold out but than when they realize it doesn't have any resell value they randomly throw it on the shelf the next week

Experiencia negativa: Saying their system is down is crazy probably the 5th Sunday I visited @game stop corporations yall customer service representatives are not doing good enough to help customers!

Experiencia fantástica: The Nintendo Switch 2 is a 10/10 console I like when it run 120 fps Mario kart world is fun game you can play with your friends & family and cousins

Experiencia negativa: They don't answer the phone, and they just suck with customer surface

Experiencia fantástica: Purchased my used nintendo switch here! No problems great device. Great service, don't remember employees name but he was super nice and helpful

Experiencia negativa: Don't go here they stole $200 from me, they sold me a gift card that was already used. They're thieves and they told me that it wasn't their fault. Jimi should not be a store manager. And also you can tell that most of the associates are high while working. Thanks for stealing money Jimi and the team. Don't buy any gift cards from them or give them a credit card!

Experiencia fantástica: The guys are friendly and certainly know their consoles. Store was clean.

Experiencia negativa: You said that your store open but it bored up so when will u be open for real?

Experiencia fantástica: Good Customer Service Great selection of Items and they had what I needed at a Reasonable Price

Experiencia negativa: ‼️‼️THEY ARE CLOSED DOWN‼️‼️

Experiencia negativa: Store hours on website and on Google both say store opens at 11am. Person inside doesn't want to let anyone in until 12pm.

Experiencia fantástica: Love it my local shop

Experiencia positiva: Cashier needs to speed up a little bit but other than that great store for gaming accessories and games..

Experiencia fantástica: Staff were pleasant and quick answered any questions i had

Experiencia fantástica: The manager was all by herself However she managed to take care of everyone in good timing. On Christmas Eve

Experiencia fantástica: when during the week to get a control for PS 5, got one used but like new plus bought the membership for $15 and got them back in points which I can use to buy games or accessories in store or online, I added guarantee for $8 dollars more to the control for 1 year but if I don't use it for that first year I can go to the store and they would roll over the guarantee for another year and did all this with less tnan $60 dollars, was a great visit!

Experiencia negativa: Digital

Experiencia fantástica: Muy bien

Experiencia fantástica: I am a senior citizen who walks with a cane. That day I purchased a PS5 along with some accessories and games. The young lady who helped me was concerned for my safety when leaving the store so she told the manager she was escorting me to my car and did. Wow that was so considerate of her. Thank You so much. For my gaming needs that is my store for life.

Experiencia fantástica: Good

Experiencia fantástica: This Game Stop in particular has great customer service and excellent employees.

Experiencia fantástica: Great Service

Experiencia positiva: Good, they are very patient behind the counter.

Experiencia positiva: Great place to find your gaming needs

Experiencia fantástica: Helpful staff

Experiencia negativa: On the website it clearly sattes that the Apple Watch’s and iPhone are tradable but as call for price confirmation they they tell no we don’t the laziness of the workers are ridiculous

Experiencia fantástica: Thay are. Good people and i play football and when i came in he saix his use to play fo my team back in the day

Experiencia negativa: Second time in a row that I pre order a new game but the store is closed when I arrive because of technical issues

Experiencia fantástica: Clean, polished, every item was easy to find, and the employee; Xavier, is personable and professional.

Experiencia fantástica: There anime shirts are nice that and I overall just buy at lot of my gaming stuff from them.

Experiencia fantástica: Excellent customer service

Experiencia fantástica: Staff was great

Experiencia fantástica: Great place to shop Great staff

Experiencia positiva: Staff not friendly

Experiencia positiva: Not much in stock and the associate seemed bothered we came in 15 minutes prior to closing. We were in and out in five minutes but did not care for their whispering about us coming in at the "last minute".

Experiencia fantástica: Power to the players.

Experiencia fantástica: They got all the games used for cheaper. The people that work here are cool

Experiencia fantástica: Love it

Experiencia negativa: I purchased a limited edition Gears of War Xbox for Christmas online. Went into the store and was given the wrong Xbox (I should have double checked), they sold my Xbox that I purchased. I have been trying since January to get into contact with the store manager after I filed a complaint and heard nothing. I send an email every month, no reply, just the same generic email of “We are hear to help...” but offer no real help.

Experiencia fantástica: Friendly and very helpful employees

Experiencia fantástica: Fast service and polite.

Experiencia positiva: Associates seemed really interested, probably was a long day lol

Experiencia negativa: Very slow

Experiencia fantástica: My favorite place on Earth

Experiencia fantástica: I Love to go to Game Stop

Experiencia fantástica: Love this place

Experiencia positiva: Good people that know their stuff

Experiencia fantástica: Game stop is a place where you can exchange your games that you may no longer want as long as it is in good condition and they will pay you for your games or cell phones.. This one is located at Roosevelt and Tower Center. So I'm giving it a 5 star rating.

Experiencia positiva: Very helpful...

Experiencia negativa: Customer service from Earl was not helpful. A smile would not hurt. He needs to needs to learn a vital lesson in manners

Experiencia positiva: Kool staff.

Experiencia fantástica: Nice place the people that work was having a Good day

Experiencia positiva: Good

Experiencia fantástica: Quick stop to add cash to my PayPal account, flawless service here.

Experiencia fantástica: Helpful personnel as always.

Experiencia negativa: One guy tells me I can trade my old ps4 in and with 25$ extra I can get a ps4 pro. So then I come in the next day and then another guy tells me no I'm wrong and I wasted my time and trys to charge me 177$. So I unhooked all my stuff and dragged it across town for absolutely nothing. Thanks for completely wasting my time and embarrassing me Gamestop!

Experiencia fantástica: A guy name FRANK was very helpful. Answered questions about COD modern warfare. I was waiting 2 hours for Xbox 1 company to call me. Never happened. Smh. Thanks Frank

Experiencia fantástica: Buenos productos. Amables empleados

Experiencia fantástica: I love the discounted used items. Great deals

Experiencia fantástica: Good

Experiencia fantástica: Great energy

Experiencia fantástica: Good service

Experiencia fantástica: Me gusta

Experiencia fantástica: Nice place alot of collectors...

Experiencia fantástica: Great service

Experiencia negativa: Closed down

Experiencia negativa: No me gustó la atención

Experiencia fantástica:

Experiencia positiva: Have all that you need for gaming

Experiencia negativa: NO ME GUSTA

Experiencia negativa: I traded in 63 videos games for a grand total of half a big mac and a sip of hug juice. Still better than 7 dollars in store credit. I will chalk it up as a W.

Experiencia fantástica: My fav store

Experiencia fantástica: Cheap games

Experiencia negativa: Ok

Experiencia fantástica: Nice place to go to

Experiencia fantástica: Always cool.my son is 11 and has no problem making purchases here

Experiencia fantástica: Great experience

Experiencia fantástica: ,the price excellent

Experiencia positiva: Great customer service.

Experiencia fantástica: Great service always good

Experiencia fantástica: Nice staff

Experiencia fantástica: My son love this store lol

Experiencia negativa: Too slow

Experiencia fantástica: Service was great

Experiencia fantástica: Good selection sweet deals

Experiencia fantástica: Lots of games to choose from. All at a good price

Experiencia positiva: Good service workers are very helpful

Experiencia fantástica: I love GameStop very much so I don't think I could ever get myself to give GameStop a bad review unless I honestly had a bad experience I've been to a lot of them throughout Philadelphia area and this one's pretty decent wide selection of video games and accessories they always have consoles available from PlayStation to Xbox to the greatest Nintendo switch and their prices are pretty decent the only thing I hate about GameStop is that if you buy a brand new game and try to sell it a couple weeks later they'll offer you $1 for a cash and maybe $3 store credit even though you paid an arm and two legs for the game

Experiencia fantástica: Need mew game they had it

Experiencia negativa: I went to gamestop and asked a worker if there is an additonal off clearance. The worker replied with ignorant sass saying "It's already on CLEARANCE, why would you need additional off? Gamestop doesn't do that" to which I replied "Gamestop has done up to an additional 50% off clearance before." And then she tried to give me more sass "This gamestop?" And I answered her "ALL gamestops" (and yes, I have bought things from THIS gamestop that gave an additional 50% off clearance). Then she finally said she will ask her coworker about it and he answered my question "There is an additional 30% off clearance items". Then later I overheard her telling a potential customer to come in the store to check instead of checking in the gamestop database if something is in stock.

Experiencia fantástica: My place!

Experiencia negativa: Threatened to deny me service because I said that I buy magic cards from them to trade and resell....

Experiencia fantástica: I wish most of the games had the actual game cover art other than that it's a pretty cool GameStop with nice people and a cool and calm environment

Experiencia positiva: Great place to buy used games for low prices. They also sell merchandise such as t-shirts, Pops bobble heads and more.

Experiencia fantástica: Buen lugar para conseguir consolas y juegos al igual que camisetas y diferentes accesorios para los amantes a los vídeo juegos.