GameStop

Negative experience: Do not I repeat do not take your psa cards here to sale I brought in a psa9 cinderella ballroom sensation enchanted and they offered $3 Psa market value for the card is $299.00 they offered 1% biggest scam ever worse then pawn shops , don't let them take advantage of you

Fantastic experience: Go GameStop or don't go at all

Positive experience: GameStop seems to always be GameStop. This GameStop is on par with the majority of them.

Fantastic experience: Glad gamestop is still in business.

Fantastic experience: Excellent service and the selections of games and accessories I need are always available.

Positive experience: Busy. Options but prices similar to others. The store was cluttered, and one wall was so full of stuff that I didn't want to touch anything for fear of causing an avalanche. Also, some things were clearly priced while others were not.

Fantastic experience: Great customer service!

Negative experience: Bought refurbished ps5 controller went to use it and it has really bad stick drift making it unusable went to exchange I was told I had 30 days to exchange for like item but then employee told me I only had 7 days even though the back of receipt said otherwise employee made an exception gave me another refurbished controller just went to use it and it also has terrible stick drift check your garbage merchandise before you sell it to longtime customers amazon from now on thanks

Negative experience: Staff is rude and nit really helpful id go somewhere else

Negative experience: this braud is going on lunch break at 3 pm and closed the door in my face right as i was about to go in

Fantastic experience: It's GameStop. Not much to say. Exactly as expected.

Negative experience: Second time I have tried to go to this Gamestop on a Saturday, and they were not open at 11am like posted. It's not hard to show up to work on time.

Fantastic experience: RE4 remake RULZ!!!

Fantastic experience: Who doesn’t love games right. Many options affordable prices and kind workers

Positive experience: Game place of choice, always a great selection.

Fantastic experience: I went in and got $100+ headset for $30 (refurbished) then I got 4 Xbox games for $20 bucks (used). One of the games did not work so they traded me without any hastle

Fantastic experience: Clean but pretty small GameStop. The customer service was really great. We were treated very well and left very happy. I’ll definitely come back to this on to buy more games.

Positive experience: Clean store, nice variety of accessories for different platforms.

Fantastic experience: Richard Lee heiser Love

Fantastic experience: Great people working there

Fantastic experience: Game Stop is awesome. The staff is always friendly.

Fantastic experience: Efficient, easy, told me everything I needed to know. Good prices on everything but Nintendo, but that's Nintendos problem, not gamestops

Fantastic experience: Helpful and straightforward customer service. Helped us get the most for our money.

Negative experience: Like

Negative experience: so what I find stupid is that you need your parents ID, driver's license and need her to sign papers just to trade in a game like why can't I just trade it in and have it take 10 minutes not 3 days

Fantastic experience: I appreciate the customer service. Went in to trade the pre-owned game for the new game because I thought it was glitching. It was explained to me what the real issue was (new game, old console) and I didn't have to spend extra money when the end result would be the same until getting new console more compatible with the games coming out. Long story short I need a PS5.

Fantastic experience: Good service and they have good deals can't beat the customer service they have

Fantastic experience: Best staff at any GameStop by far in my opinion. Very accommodating to kids in answering questions they may have.

Fantastic experience: The staff here are amazing and very friendly.

Positive experience: Staff has good knowledge of games. Very helpful.

Fantastic experience: Awesome

Fantastic experience: Staff is always super helpful for us gamer's moms!

Positive experience: Great service,always helpful

Negative experience: My mother and I came to the store to get a controller. The guy working said that they didn't have them available to buy. My mother replied, saying that they shouldn't have it hanging up unless it was a product they were able to sell. The guy responded with a disrespectful tone and a very snarky answer.

Fantastic experience: Went for xbox 360 games, couldn't believe the prices were so cheap and they were very knowledgeable.

Fantastic experience: The lady working in the store gave me great advice about games and helped me finding fun games for my family thanks to her advice we have enjoyed many family gaming nights. They have a great selection, all new releases, plenty consoles controllers and toys.

Fantastic experience: Great staff and selection. Prices were good too!

Fantastic experience: I ask for all my presents from here!

Fantastic experience: Best Gamestop I have been to. Great staff!

Fantastic experience: place is open

Fantastic experience: Love the interior of this one and they have a good selection and staff

Fantastic experience: Outstanding customer service at this location. Absolutely outstanding.

Negative experience: Employee "Ken" seemed straight up on the phone, but once I get there price is dropped only a couple bucks. Didn't know 5 bucks was a couple. But worse thing is that after they weasel you down. The price they tell you gets taxed on top..

Positive experience: It has games and controllers, but employees are helpful and generally pleasant.

Positive experience: Good quality games nice selection

Fantastic experience: Great prices on used games

Positive experience: Game stop is a game stop. Reasonable priced and the staff is helpful

Fantastic experience: Ken was very helpful.

Negative experience: Staff was great and helpful when I went in to buy an Xbox one s console (pre owned). But the console I received was a 500 GB one instead of the 1TB that I payed for. The tag on the box the console came in even says 1TB. I suggest maybe staying away from pre owned or figure out if it is truly the right one before purchasing.

Fantastic experience: Good deals

Fantastic experience: This store has a well-organized selection of new/used games and consoles on various platforms, but come for the helpful recommendations or gaming advice that their staff offers that you wont get at Best Buy or Amazon. They are priced competitively to the box stores, and also offer a rewards membership program for discounts on purchases and bonuses on trade-ins.

Fantastic experience: We found what we were looking for so my kiddo was happy. Can't ask for more then that

Fantastic experience: I know the crew here and they're all fantastic!

Fantastic experience: Very helpful staff.

Fantastic experience: Great store!

Positive experience: Friendly & helpful gentleman helped my son find what he was looking for and within his price range.

Fantastic experience: My son and husband love this store.

Fantastic experience: Game stop will always have a special place in my heart. My boys went there since they were tiny to even now as grown-ups. Reward program is great and the magazine subscription is not too shabby.

Positive experience: Good GameStop.

Positive experience: Good selection of games friendly knowledgeable staff is always ready to help.

Positive experience: Still better prices than online

Fantastic experience: super helpful and our main "go to" location for gifts, my kids love everything there

Fantastic experience: We go there every time we need games and questions and the staff are great in and out

Fantastic experience: Super helpful staff and nice selection

Positive experience: Helpful but very bizzy and a little pushy. But they get the job done in the end.

Fantastic experience: Super helpful staff! Showed up to buy a controller for our nephew, found out in line he already had it. As we were brainstorming about what to do, Aspen came up and saved the day. Finding out what our nephew liked, she gave us two solid recommendations for video games that we walked out of the store with, which I think we’ll make us a cooler Aunt and Uncle. From Anne and Wes, thank you Aspen!

Fantastic experience: The staff was really knowledgeable. Engage my wife in conversation about some pretty obscure video games

Negative experience: I hate how every time I come in they feel the need to attempt to upsell me on everything. Not to mention they are really stingy when buying games in exchange for cash anyway, from my previous experiences.

Fantastic experience: The level of knowledge and friendliness keeps me coming back. Has what i need most the time.

Fantastic experience: Great

Fantastic experience: great!

Positive experience: I send favorite place Game Stop

Positive experience: Really expensive for used games and controllers

Fantastic experience: Great customer service and knowledgeable staff. Always a good experience.

Negative experience: To far from home

Fantastic experience: Great experience, friendly staff

Fantastic experience: This is the only game stop I like going to. I enjoy talking to the employees they have a great sense of humor. They are always helpful and great with suggestions.

Positive experience: Good Helping People

Negative experience: Love the prices but dont try to talk me out of a new game that is cheaper then the pre owned version

Fantastic experience: This is the best service of any gamestop in the Vancouver area!

Negative experience: OK first off, I want to say I love GameStop. The company is awesome. I’ve been shopping with them since they opened and I’ve always had a membership. I was in the Army and now I move around the country a lot for work. I recently moved to Vancouver WA in November, so I just started going to this location even though the mall is closer to me. I’ve gone there three times and I will never be going back. The first time I went there in Dec. the staff was rude and treated me as if I were bothering them. At one point they told me to hang on then they continued to talk to each other about food. They literally just stood there behind the registers, doing nothing but talking to each other about food! Then when I grew tired of waiting and asked if I could get the games, pay and leave. The taller guy with a beard asked the other if he would help me or did he have to? As if doing his job was to much for him. Second time I went therein January. A young lady and a guy were working. It seemed as if they were busy stocking the shelves or moving stuff around but again it was around 4 and no one was shopping except me. I know what I wanted so I just grabbed it, paid and left. I was greeted when I first walked in but it wasn’t friendly and I had to wait for the young lady to stop moving stuff around before she would ring up my purchases. I did ask her about the PS4 Pro god of war console but she said she didn’t know anything about it. The third and last time I went there was yesterday, Thursday around 6:30. I got an email about double points on trade ins and purchases on Friday and Saturday. So I wanted to stop in and check the trade in values on three cell phone we don’t use anymore, see if they would give the double points a day early, purchase a Nintendo Switch system, see if I could get that PS4 pro God of War console ordered, and get some accessories while I was there. The two guys behind the counter doing busy work looked up at me as I walked in and greeted me, asking if I needed help. As I stepped to the counter I had my phones for trade, in hand and asked about trading them in. Matt the store lead asked the other guy if he wanted to take this or did he have to deal with this. The other guy told Matt to go ahead because he didn’t want to. So Started to ask Matt about the Double points starting tomorrow, he stopped me and said “first I’m going to need you to go down to the end of the counter because that where we check the values of stuff. As I got to the end of the counter he took a deep breath and said “now what to you want”, he was very rude already. I told him, asking about the points he said you can only get the points tomorrow and Saturday. I said ok that’s fine can I still find out how much the phones are worth. That made him angry I guess because he became visibly annoyed and said “why? the value of the phone will change by tomorrow. They won’t be worth as much.” I said really? The values will change overnight. He said “yea they could” I said well it’ll still give me an idea of the value. I asked about the PS4 Pro god of war console and I was laughed at saying I shouldn’t have set around and I should’ve ordered it sooner because now it’s too late. I’ll never be able to get that console PlayStation won’t release any more it was a limited edition. They won’t release anymore because they sold so many in preorder. Any way it just got worse from there. Because of Matt’s attitude I didn’t buy anything and I won’t be going back to that store. Today I’m going to the mall location instead and I’ll make my purchases and trades there...

Negative experience: To GameStop in Salmon Creek. Frankly I am very disgraced with your services, your manager by the name of Mike is mouthy, short and disrespectful to me and many other people. When I ask him questions about an item he heavy sighs and roles his eyes and when he recomends something and I turn it down he make me look stupid infront of other customers. I'm deeply disgraced by efforts put into cleaning gaming consoles and controllers before sold, I can't tell you how many times ive bought a PS3 system that was dusty as all get out and controllers with greece and oil on them it makes me sick to no that my money is being waisted on products that aren't even cleaned that well, you need to put more pride in your work GameStop, when I buy a console, game or controller from you I want to feel like I made a good purchase with my money for something that will last. ive actually boughten 5 ps3 slims from you in the last 6 years and only one of them was wrapped in bubble rap to ensure it stays safe I dont want just a PS3 thrown into a box with a controller and no padding that also makes me sick. I hope you read this and do something cause im not shopping here again till you clean up a little and start putting pride into your work! And Mike needs to change his atitude for sure.

Fantastic experience: Michael was awesome!!! He went out of his way to patiently answer all my 9 year olds questions. He gave us all the time we needed to select our items. He is a great asset to your company. We will surely be back soon!

Negative experience: Game selection fine. Equipment & prices, decent. Sales person--great. Older bitter manager, intolerable. If you are good with that, shop away.

Negative experience: Very inconsiderate employees. Terrible customer service

Fantastic experience: As of the past 2 or 3 years all the employees that weren't very nice I've never seen and a every single employee or manager I've talked with there has been very helpful and friendly. Sure they'll try to sell you on products from time to time as I would expect but they don't push it or anything too extreme. Amazing support and help hust overall great people. They play alot of games too so im always have great casual conversations with the employees there. The trade in prices are a bad sad but that's just GameStop. However that does mean you'll find some pretty awesome selections for really good prices.

Negative experience: Horrible customer service!! Will never go to this game stop location again!!

Negative experience: Very unfriendly wont even hold a conversation with someone...

Negative experience: Shouldn't have to argue free promotions from the employees and management. Everytime event pokemon come out I'm told I can only get one promotional code, regardless that I have purchased 3 versions of the game. I bet this would be super inconvenient for parents getting the codes for their kids without dragging them into the store.

Fantastic experience: They are very helpful and love going there

Positive experience: Decent

Fantastic experience: They have great prices and my son loves going there

Fantastic experience: The guys are always extremely helpful.

Fantastic experience: The consultants are knowledgeable and made sure that the games I bought are compatible with my (lack of) controllers.

Negative experience: Looked dumpy.

Fantastic experience: Best GameStop I've been to ever and enjoy being there cause I'm a huge gamer and the staff know what there talking about

Negative experience: Overpriced BS.

Negative experience: Terrible return policy. Got screwed out of hundreds of dollars!

Fantastic experience: nice community

Fantastic experience: Awesome