GameStop
Chain retailer offering new & used video games, plus consoles, controllers & related gear.
Opening hours
Photos of GameStop
Our comment from Padel.us about GameStop:
GameStop is highly regarded by its customers for its impressive selection of games and friendly, helpful staff. Many users commend the knowledgeable team, stating that the employees are courteous and always willing to assist with any inquiries. The store is noted for being clean, organized, and often has the items customers are looking for.
Highlights from customer reviews include:
- Excellent customer service: Patrons appreciate the patience and understanding of the staff, making their shopping experience enjoyable.
- Good selection of games: Customers love the variety available, especially the ability to purchase used games, making it a favorite spot for families.
- Helpful for parents: Many parents find the staff's knowledge invaluable when seeking advice on suitable games for their children.
- Positive atmosphere: The location is described as quiet and pleasant, allowing customers to browse without feeling rushed.
- Fast service: Many reviews mention the efficiency of the service, with quick checkouts being a consistent highlight.
Overall, GameStop remains a top choice for gamers of all ages, with a reputation for providing a welcoming and supportive shopping environment.
GameStop: Reviews
Positive experience: Good selection Friendly helpful staff
Fantastic experience: Staff is knowledgeable, courteous and helpful. Place is always organized and clean.
Fantastic experience: It's GameStop! Gotta love the games!
Positive experience: The lady behind the register was very helpful! (714523)
Fantastic experience: Was able to order xmas gift I wanted
Positive experience: I gave a three star rating due to the absolutely joyless person who helped me today. I was outside waiting for them to open, it was in the fifties and windy so a little cold. The person unlocked the door and turned around and walked away. I know this generation is different, but to not swing the door open and greet me was rude. Not one time was there a smile on this persons face, even when I smiled. From the unlocking of the door until I walked out with the XBOX x I bought, it felt like I was an inconvenience to this person. I will not go back to this location, likely will shop online at Amazon now and not go to any GameStops. This was my first and likely last time shopping at GameStop. It was a 100% joyless experience and I couldn’t be more disappointed.I was excited to gain some knowledge and purchase either an XBOX x or PS-5. I suggest at the very least to avoid the displeasure of this location! It is a depressing place to visit!
Fantastic experience: We got exactly what we went for, and the service was fast. We called ahead to see if their website was up to date. It was, and that is rare these days!
Fantastic experience: Love this place and so do my kids. Buying used games they can use amongst eachother rather than buying 3 digital versions, just makes more sense.
Fantastic experience: Parker (521321) is an amazing associate with fantastic customer service. This gentleman deserves s raise!
Negative experience: They never answer and the service is the worse..
Fantastic experience: Great location
Fantastic experience: I had an older game system, there was still a game I could purchase! Logan was incredibly helpful.
Positive experience: buys games for like 1 dollar and sells back for 25 kinda rip off
Negative experience: Gamestop is not doing a good job anymore these days. Treat your employees better and pay them more. Leo at this location is a result of a bad company treating employees badly.
Fantastic experience: If the website says they're sold out of certain things I'd say just go in and check for yourself cause I was looking for a switch wall charger, website said they were sold out everywhere but they actually had a few in stock!!!! Bought it right then and there! Love that they even price match, I wanted to buy the legend of zelda: breath of the wild but it was going for $50 until I price matched and it came out to be $35!!! They also have a huge clearance section! Will come back
Negative experience: So the person working today was absolutely terrible! Wanted to purchase a small funko pop and I asked the price and was wanting to purchase right then as it was a gift for someone who happened to be there shopping as well. I was standing at the counter and they turned and started tagging games. I stood there thinking it was gonna be a short second and it ended up being about 8-9 minutes before I just gave up. Put the item back and told myself I will NOT spend my money at Gamestop. Now my wife went to purchase the gift she was getting me and the person at the counter said they had to wait until we were all ready to check out. My wife then said it was a gift and she wanted to purchase it now so no one seen it. Then they were asking for a phone number for the Gamestop rewards card, when my wife said we didn't have one they then said they will wait till everyone is done. So no money will be given to the company today because that was some of the worst customer service I have experienced in quite some time.
Negative experience: Who ever is working there now is horrible my husband tried to purchase something and she ignored him and then I tried to purchase 2 item and she refused to let me purchase it untill everyone who was with me was done even thoe I told her it was separate she still refuses to help us and then another person came in and they ignored them as well so you lost 3 purchases cause this person diddnt want to do her job
Fantastic experience: Great customer service. Thank you for your patience and understanding.
Negative experience: Bad customer service. Doing different things in right, but not right explaining, but go ahead taking my money not do it right thing for you. It definitely bad customer service. I don't want go back there again. God bless.✌
Fantastic experience: Great staff and usually have what I need
Fantastic experience: Nice shop friendly staff and some unexpected cool board games.
Positive experience: High prices.
Fantastic experience: Not gonna lie even tho i should to keep ppl away from yhis awesome shop, but its the best gamestop in vegas way better than the marks street location!
Fantastic experience: Love this store. Have been coming here for years and every associate I have dealt with has been extremely friendly and helpful. Its a nice quiet location.
Fantastic experience: ☆☆☆☆☆ # 1 gaming place . And then some..?
Fantastic experience: This is my GameSpot it is one close to my house and the staff is really nice so they deserve the 5 star and then some.
Fantastic experience: Employees here are always helpful! Love dropping in for preorders
Fantastic experience: I love going into this Gamestop. The people here are always super helpful and knowledgeable. I appreciate that they are patient with my son as well. It's also rarely crowded so I feel like I can talk to the people that work there and ask any questions I have.
Negative experience: Poor attitude
Positive experience: a newest addition of the main street of Las Vegas!
Fantastic experience: Very good costum seevice
Fantastic experience: One of the best gamestops in town. Bob is the best!
Fantastic experience: I bought $1,000,000 worth of gamestop stonks and I cant wait for them to install the new company mandated crystal schendeliers and lobby fountains!
Fantastic experience: I had to leave a review after how amazing Malia was to my son and I. She answered all of our questions and helped us pick out a game that he is super excited to play! Thank you for being amazing!
Fantastic experience: Nice lady rep helped out and had patience and answered every question I had !!
Negative experience: You don't need my money if you can't answer the phone. I've called repeatedly for stock info. The store on sunset answers on the first ring. Take a little pride in your minimum wage minimal effort job
Fantastic experience: Staff was very helpful. They applied all my discounts. we also said that they would apply discounts at the other store failed to use.
Fantastic experience: Always super helpful and nice
Fantastic experience: Best gamestop in Henderson, Bob is the best manager I have ever met really knows his stuff, great prices and selection
Fantastic experience: The crew at this location are really amazing!!!!
Fantastic experience: Great store u are greeted as soon as u open the door by a friendly worker who then asks u if u need any help with anything which is awsome and if u dont they dont ask again which is one of my pet peeves. It is a smaller game stop but if u need anything just ask and they will pre order it for u no problems what so ever. So I give this game stop a A++++
Fantastic experience: Very nice place and they are very professional and Bob was very nice.
Fantastic experience: They always are cool with pre orders and giving updates on new stuff regarding games or pops
Fantastic experience: staff is super kind and helpful!
Fantastic experience: The girl that worked their was very nice and informative.
Fantastic experience: Nice and helpful employees. Can usually always find what I need or want.
Negative experience: Store not taking cash not taking trades for some Games
Positive experience: been going to this gs since it was eb. clean store and always friendly staff. I like to stop in and check out the preowned stuff for xbox and switch. as an avid gamer I can say gamestop is best for used consoles and accessories and the warranty for used stuff is the best in the industry imo.
Fantastic experience: One thing that gets t9 me is a specialty store that has employees who don't know the specialty. This store DOES NOT have that problem. Any gaming inquiry I have they ALWAYS have an answer. Regardless of where I am in town I make it a point to visit this location.
Fantastic experience: Excellent service . Tammi took the time to help, call other stores. Even though I had a warranty, I expected a fight. No issues, exchanged system. Thank you for doing whay you said you would do!
Fantastic experience: Staff always helpful and positive!
Fantastic experience: Many titles and helpful staff
Fantastic experience: Cool staff very helpful.. Usually has what I'm looking for
Fantastic experience: Very clean and kind employees.
Fantastic experience: Knowledgeable team for parents who dont know anything about games.
Fantastic experience: Loved this place employees very helpful and caring
Fantastic experience: Excellent service... Apparently all of their action figures are kept up high .. I'm sure to reduce theft .An employee broke out the ladder for a set that was up high and since he did I purchased. At check out he alerted me that I had a 5 dollar credit on my account.. Score .. excellent service decent size store but the end of the strip mall where they're located is a grave yard .. 1 way in and only a few stores
Fantastic experience: Fantastic store. Great employees. Always have time for ya. Princess and Drake and squared away and I always look forward to seeing them when I go in
Fantastic experience: My local gamestop. Great staff and newly renovated location.
Fantastic experience: I BOUGHT MHA MERCH.
Fantastic experience: GameStop is awesome! The customer service here is on point! Very happy with my visit.
Positive experience: Great team.. Very friendly
Fantastic experience: Best place in old Henderson for all things gaming...
Positive experience: Only one person working, took a long time before she even acknowledged others waiting
Positive experience: Always good service. But theres usually a wait and they are extremely expensive.
Fantastic experience: The Staff here is always so friendly and helpful
Fantastic experience: Awesome Game Stop Store Friendly Environment Awesome Employees that work Thier. I Just Got Done Pre-Ordering WWE 2k20 Deluxe Edition
Fantastic experience: Great staff, personable, knowledgeable and will get you what you need.
Fantastic experience: Good place
Fantastic experience: Love this place
Positive experience: Small hole in the wall place. I love it!
Fantastic experience: Great staff from tammy to Harrison to the store manager Bob cant say enough Awsum customer service.
Fantastic experience: Have everything your looking for & used stuff at fair prices.
Fantastic experience: All a game for my kuds.love it
Positive experience: Yay so much information
Negative experience: Horrible customer service.
Fantastic experience: Great friendly staff!
Negative experience: Horrible customer service. Didn't complete there inventory correctly. So I had to drive 20 minutes to be told they didnt have the item I had saved online for that store. Do not spend your money at this location.
Fantastic experience: I bought 6 used games for under 30 bucks! All very good games. There all were in perfect condition!
Fantastic experience: Love the staff!
Positive experience: Mostly friendly employees and the location is nice as they aren't too busy to sell out of stuff.
Fantastic experience: Always have the games my kids love
Fantastic experience: Good selection and amazing staff
Fantastic experience: Staff very helpful
Positive experience: Game stop is cool
Positive experience: The only game stop in the old Henderson part of town. Always has a great selection of games. The People that work there are always friendly
Fantastic experience: Great game stop with socialable and knowledgeable employees
Fantastic experience: Very nice game store they have some odds and ends that you wouldn't find anywhere else and it helps to have the ability to reserve a game and get it the day it comes out
Positive experience: Not too many first person shooter games, but plenty for everyone.
Fantastic experience: This is my favorite Gamestop to go to. Bob is an amazing manager and keeps everything very organized and is very knowledgeable. Anything we need help with he instantly will get on it.
Fantastic experience: This game stop has improved, thou their phone don't work on some occasions. Cannot patch through.
Positive experience: Good trade deals for XBoxOne and PS4 towards the new XBoxOneX, just make sure you ask about details on trade in and not good towards pre-order bundle with Fallout 76.
Fantastic experience: Good prices great service
Fantastic experience: The employee I spoke with was very knowledgeable about the different game systems and I really appreciated that as I was looking for a gaming system and I felt like I could trust the info he gave me. He took the time to explain both of them and let me what the difference between the two. What hit me most was how explained them. I was able to easily understand. What another great thing was that I didn't feel like I was being pushed into buying anything yet as I was doing my research.
Fantastic experience: Very helpful when assistance is needed. Staff very patient with my kids and I trying to decide on games and etc
Fantastic experience: Good store. The employees are knowledgeable about their merch, games and upcoming games. What they don't know they will research for you.
Fantastic experience: Great game stop.
Positive experience: Sons favorite store
Fantastic experience: Great employees
Positive experience: Small store. Fairly good selection. Good customer service
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