GameStop
Information about GameStop
60629, Chicago
Opening hours
Chain retailer offering new & used video games, plus consoles, controllers & related gear.
Photos of GameStop
Our comment from Padel.us about GameStop:
GameStop is a well-known destination for gamers, praised for its friendly and helpful staff who provide great customer service. Many customers have shared their positive experiences, highlighting the outstanding support they received while finding the right games and accessories. Some of the standout employees, like Daniel and Veronica, have received acknowledgments for their excellent service, making shopping enjoyable and stress-free.
Customers appreciate the variety of games available and the ability to order online for pick-up if an item is out of stock. The store atmosphere is often described as welcoming, allowing visitors to feel like kids in a candy store. Events, especially those featuring popular franchises like Pokémon, further enhance the shopping experience.
Despite occasional feedback regarding stocking issues, customers generally report a great overall experience at this location, making it a favorite GameStop for many.
GameStop: Reviews
Negative experience: Place closed down permanently
Negative experience: They don't know how to answer the phone.
Fantastic experience: Always friendly, always helpful, lots of Pokemon events and friendly smiles.
Fantastic experience: Great experience, great customer service
Negative experience: The store opened at 11:00 AM , I arrived at 11:05 AM. There was only one person in front of me in line. The store only had 3 people inside, with me and the person in front of me included. The person in front of me bought two premium collection boxes. Since the store was empty, I was hopeful and excited to finally be able to purchase some cards since this store is always sold out. Andrea told me they were sold out. Absolutely insane, I couldn’t believe it.
Fantastic experience: Good
Fantastic experience: Great staff! Thank you so much for giving me a great experience , after leaving another game stop on Pulaski very stressed. Daniel gave me great advice on what to do to see if my charger is really damaged or if its how I’m using it, I left the store with great deals! 4 items for almost $40 pretty cool!! Making this our main game stop to come to! They know what they are doing, I gave the’ my number and they were able to find my account. (Pulaski location couldn’t) Thank you, Veronica and Daniel!!
Fantastic experience: Great staff, very helpful
Fantastic experience: Feel Like Kid In Candy Store
Fantastic experience: Very nice staff was so so helpful claiming my warranty on my switch lite and setting it up as my primary account and we're very accommodating. Small store but very filled with lots of options. Will definitely be going back to buy my games and consoles.
Negative experience: Gamestop opens at 11 I'm literally in front of gamestop and I'm waiting for 15mins and the worker finally gets here we think oh cool it's open and she took 1hour more mins to open up the gamestop and even when more customers came she failed to open up the establishment and customers could not wait any longer and left this employee is unprofessional and needs to be fired immediately
Positive experience: Nice and a great feeling
Positive experience: It was ok wasn't much stuff I wanted or caught my attention
Fantastic experience: Very friendly and nice. Very informative and knowledgeable about there products
Fantastic experience: Do you guys fix
Negative experience: How you miss a 8pm deadline where costumer service
Fantastic experience: Staff was very helpful
Fantastic experience: The lady with the silver hair deserves a raise!!
Fantastic experience: Great customer service! Also very knowledgeable employees. They're gamers too, makes it so much easier.
Fantastic experience: Great customer service, quick service by the time u open the door
Fantastic experience: All my games are there.
Fantastic experience: Muy buenos juegos
Fantastic experience: The staff was friendly and the place seems to have different games so you can come and look for something new sometimes, great place.
Fantastic experience: Attentive and helpful staff. They where very knowledgable about my questions and the products they sell here.
Fantastic experience: Ahí compro tarjetas para juegos
Positive experience: Ask all my questions Update place great people in the area where I live.
Fantastic experience: I want to give a huge shoutout to Daniel he answered all my questions and concerns about purchasing and made sure that I was walking out with all my questions answered. Wonderful customer service. Even when he had a long line he managed to stay very professional. Best game stop I have ever been to! Keep it up Daniel!
Fantastic experience: I had a great experience in this store
Fantastic experience: Muy atento a los trabajadores
Positive experience: Good service, they got plenty of games
Fantastic experience: GameStop is always my go to spot for video game. With that said there are a lot of GameStops in the Chicago area, but I'd say this one provided me with the best service and is the most friendly by far.
Fantastic experience: Closest store to my house and they pretty much always have nice employees. If they don't have a particular item in stock you can order online and pick it up.
Fantastic experience: I like gamez
Fantastic experience:
Negative experience: Im not so sure GameStop even knows what it's doing anymore... Game sales are mediocre and trade in prices are a joke... Overall just not worth it.
Fantastic experience: Great service and great people
Fantastic experience: Just want to say, thank you Veronica for such an amazing experience. Veronica went above and beyond to help me get Battle Style packs and I am very happy with my purchase. People, customer service is a real thing and you can find it here. Just go and check out Veronica for anything you need.
Negative experience: Dis the 6th time n a week that ya don't answer the phone
Fantastic experience: Great Customer Service!!!!!
Negative experience: They claim store would be open at 10am for the cyberpunk release. Is 10 30 now is still close.
Fantastic experience: Genial
Fantastic experience: Great Staff
Negative experience: No good is closed
Fantastic experience: Megusta
Fantastic experience: Not good they closing...
Negative experience: This store is closed
Negative experience: They loosing money I come n wouldn't let me waste 100$ on PSN codes they said go to psn store that's fun cuz China getting paid not kedzie GameStop
Negative experience: como Puedo cambiar los controles q le saquen garantía en estos tiempos q está serrado déjeme saver gracias
Positive experience: Bruh I got a new $60 game I try to sell it to them and they give me like $5
Positive experience: Always a great place for gamers have everything u need
Fantastic experience: If they don't carry the item they help find out which other store carriers it...
Fantastic experience: Staff is really kind. Highly recommend shopping at this location!
Fantastic experience: Love getting my kids and myself things from here
Fantastic experience: very friendly customer service this is my go to GameStop from now on!
Fantastic experience: Really love going to gamestop :)
Fantastic experience: The staff is outstanding
Fantastic experience: For gamers
Negative experience: Rude employees and didn't have what I wanted
Fantastic experience: Its right around the corner Dawg
Positive experience: Gamestop's is cool love toys they carry now, games, people can be dope. This game stop dont have that cool manager no more. Rosendo.
Fantastic experience: Good customer service.
Negative experience: Bad service
Positive experience: I get all my games from there
Positive experience: Very helpful people
Fantastic experience: Super friendly staff and always nice to pickup something new play with...
Fantastic experience: Buen lugar
Fantastic experience: They are very helpful and they will try theyre best to satisfying theyre customers
Fantastic experience: Los juegos de tecnología de punta
Fantastic experience: Awesome store
Positive experience: Was ok
Fantastic experience: Great customer service
Fantastic experience: Best place to shop for video games
Positive experience: It's a good store they just be bogus on what they offer you for games I brought in a brand new COD.BO4 that they offered me 9 bucks for
Negative experience: Games are the best
Fantastic experience: It god for game
Negative experience: Muy buena
Negative experience: RIP off
Fantastic experience: Great staff with great customer service
Negative experience: Quieren ganar mucho con productos que revenden y compran baratito baratito
Fantastic experience: I Picked up the wrong copy of Mortal Kombat. The staff was professional and helpful and resolved my issue without any difficulty.
Fantastic experience: Love their service
Fantastic experience: Love this staff
Positive experience: cool
Fantastic experience: Good people
Negative experience: Sales people, Not friendly.. This place sucks...
Negative experience: I remember when i younger i used to come here and browse their games and there was always a freindly face there greeting me, chatting with me and i felt a sense of community. Now i feel reluctant to even come here because that new manager lady gives off a negative aura. Her words, empty, her tone of voice, unfriendly. Nowadays when i buy there i just want to walk in buy what i need and gtfo. If it wasnt for the cold weather i would walk to the one at pulaski (the one with friendlier staff) and buy/browse there. I hope they change the manager to someone less...unfriendly looking.
Fantastic experience: Love this place. New or used, they have it!
Positive experience: The employees are very very helpful
Fantastic experience: Great friendly staff in there and reasonable prices.
Positive experience: How do trades work
Fantastic experience: The workers at gamestop are always welcoming customers and are always ready to help in anyway they can
Fantastic experience: Have everything you want here
Fantastic experience: They have what the kids want and if it's not in you can leave a deposit to get what you need before any one else Love it
Fantastic experience: Good used item xbox 360 and accessories
Fantastic experience: Staff treats you like old friends and has right prices for games
Fantastic experience: Good place for kid's
Fantastic experience: Nice store
Positive experience: Overall a great experience Just hurt staffed
Fantastic experience: Marcos is always supper friendly and amazing he should get a raise and be the store manager just because he is great at his job and fire the fat hispanic lady.
Negative experience: This gamestop is trash employees never seem to know what im talking about and very small.
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