GameStop

Experiencia negativa: Every time I arrive it is closed. If you ever think of coming, I recommend that you think about it carefully or that you find out. Luckily I live close by, but even so, it is a waste to come and always find it closed during the hours that it is supposed to be open.

Experiencia negativa: Always closed with a sign that says out for lunch 3-4:30 and I go before and after that time and is still closed

Experiencia negativa: Store is closed all the time. staff is always busy and never good service

Experiencia negativa: Cierra la tienda y se pone a fumar El horario de atención es hasta las 8 y son las 6:23 u ya cerro

Experiencia negativa: Tried to go in but door was locked. Guy outside smoking finally said he was on break after we started complaining. Only 1 person working at 3pm on a Saturday and he said he was on a break for another 30 mins

Experiencia negativa: DO NOT GO HERE. The staff is incompetent at best and apathetic at worst. I went to buy a PS5 and arrived at 12 PM to see they were closed. Their signs say open at 10 AM. I see an employee through the window, so I tried calling several times and he did not get the phone. An old Vietnam veteran knocked on the window and the employee informed him they would not open for another 30 minutes. Not wanting to drive elsewhere, I grabbed some coffee and returned. 45 minutes later they opened the doors. No apology for opening late, no acknowledgment that I walked in the store. I asked to buy a PS5 and the response was, “You know if you buy in-store it comes as a bundle, right?” I had to do a bundle with the GameStop membership for an extra $150. Not advertised online. I walked out. No wonder this place is going out of business.

Experiencia negativa: Horrible location to shop at. I got to the door 10min before they closed and the worker in charge wouldn’t let me in. It was the second location that I visited in the same night that closed before the time online and on their door. Piss poor excuse of a franchise

Experiencia negativa: This location is a joke! Please don’t waste your time coming here. Take your money to any other GameStop but this one. Shady Buisness not honoring warranty on devices ect.

Experiencia fantástica: Friendly staff and they helped with my trade in, no issue

Experiencia negativa: 3pm on Saturday the doors are locked with the lights on. Nobody nowhere to be found.

Experiencia positiva: Nice atmosphere. Clean, quiet, and the cashier was very informative when I asked questions

Experiencia negativa: This location is supposed to be open until 9 on Saturday but was closed before 5. The gates were shut and the employees wouldn’t even answer the phone. Never coming to this location again.

Experiencia negativa: They have horrible service.

Experiencia negativa: This is ridiculous. I was trying to order online for this location and the store hours showed they open at 10:00am. The gamestop website nor the gamestop app allowed me to place a order online. So I call Corporate and they wasn't able to help me. I said maybe because they are close I can't place a pickup order. I waited to 10am and I still couldn't do it. I drove up there and the hours listed is 11am. Now I have to wait a hour to get two games that I saw were available in store at this location. I order it online and I try using Apple Pay. It went through. I assume that I can easily get my things once they open. I get to the door at 11:00 the door is locked. I pull the door and the guy finally unlocked the door. I say to him you all hours shows 10 online corp needs to be made aware of it. He said its google, I said no on the gamestop app it shows 10:00am. He said oh. I told him I was picking up my order, he said when did you place it. I said in the car since you all was not open yet. He said they haven't put it in my system yet. I said I don't understand. He said in order for me to fill your order it has to be in my system. I said that doesn't make sense that its not already there. I'm thinking to myself, If I can order food while I am in the drive thru and get it at the window why does it take long to get my order from a store who has the products that I need. It didnt make sense. I waisted a whole hr already because the app shows they open at 10am. I couldn't leave with my order because of a computer system. I told him, I will call corp. I have called corp.

Experiencia fantástica: Great staff!!! Never had a better experience at a gamestop, neat and and so resourceful! Totally would come here again!

Experiencia fantástica: Amazing Customer service. The manager actually knows what he is doing. And helped me out a lot

Experiencia negativa: The store needs to open on time. It's supposed to open at noon on Sunday they're still not open at 12:15 and I've watched 3 customers walk away

Experiencia negativa: It’s 11:19 on a Saturday but they’re closed?

Experiencia negativa: Muy mala experiencia, esperamos para que abrieron para que nos pusieran un letrero en la cara que abrían más tarde, cuando su horario dice que abre a las 11 groseros mala educados

Experiencia negativa: Unethical location

Experiencia negativa: Employees kicking people out 15min before closing.

Experiencia negativa: Worst attitude I went to get a Xbox controller there was 2 employees I tried making conversation they completely ignore me would never be back rather go to the one in Illinois

Experiencia negativa: The employees at this store are so rude it baffles me. These guys work at a game store but act like they’re being forced to pick up trash on the highway. There is a desperate need for training on how to handle customer interaction and probably just human interaction in general. I don’t often write a review this low but the staff is invariably unfriendly. I would rather drive several more miles to shop at another store than spend any more money at this location.

Experiencia negativa: Front desk guy tried to scam me for the Free Promo Lechonk Card saying I have to spend $25 in order to get one LOL. I called my other local store on Illinois and got my free one as advertised through Pokémon.

Experiencia negativa: Never opens on time internet said they open at 11:00 door said at 11:00 we are here waiting they have not open if it’s possible I would give 0 stars change y’all’s time if y’all are not going to open on time

Experiencia fantástica: They help me out and was very nice!!!

Experiencia negativa: Trying to get digital ps5 it’s 399 but I don’t know how the total came 866$

Experiencia fantástica: Plenty of games instock

Experiencia negativa: Terrible customer service. Turn you away for the slightest thing. I was told i couldn't trade in a console because it might have roaches. I dont live with roaches so why would you assume my console might have roaches in it. Long story short i took it to another gamestop and they took it no problem.

Experiencia fantástica: Good staff

Experiencia fantástica: Great service and prices

Experiencia positiva: They give great services but today I came at 11 am and they were not open. It says that they are supposed to open but they have not.

Experiencia fantástica: You already know. Power to the Players.

Experiencia negativa: I placed an order in the store since the item was not available at the store, but was in stock online according to the employee. I did not receive an email for over 24hrs which I thought was strange so I called customer service and found out my information was put in completely wrong. I spelled everything out for the employee so there was no reason why the information should have been wrong. Also, the employee told me the item would arrive before Christmas if I paid extra for shipping. According to customer service, they do not know when the item will ship because it is not currently even in stock.. Additionally, I was told the shipping would cost $5 extra, but I was charged $10 extra. This whole situation is really just ridiculous.

Experiencia fantástica: Had a good sale on fun pops and good people

Experiencia fantástica: Clean store great selection of games and toys . Staff very friendly and knowledgeable.

Experiencia fantástica: Cool guys. Never had any problems with any of them

Experiencia fantástica: Good place to shop for your console games. Friendly people.

Experiencia fantástica: They have everything

Experiencia fantástica: Large selection of toys from pops to legends action figures!

Experiencia fantástica: Pleasant staff not alot of game selection

Experiencia fantástica:

Experiencia fantástica: Lots of space and the usual gamestop game variety.

Experiencia fantástica: Its very awsome

Experiencia fantástica: Friendly staff and quick service

Experiencia fantástica: Took my son up there to upgrade to an xbox one....well he ended up with a oneS. I'm jelly bc I dont have that one yet. Staff was really cool and understanding. Good people.

Experiencia fantástica: It's awesome

Experiencia fantástica: always helpful

Experiencia negativa: Poor customer service, when finishing call about sold out game associate did not let me know of any other stores that may have it and hung up abruptly before i can ask my other question. Terrible phone ettiquite.

Experiencia fantástica: DANNY IS THE BEST....GREAT CUSTOMER SERVICE

Experiencia fantástica: Love it

Experiencia positiva: 3/5 Not enough dolls.

Experiencia positiva: GameStop when you're talkin games stop at GameStop

Experiencia fantástica: Superb ans the gave me head

Experiencia fantástica: Nice place

Experiencia fantástica: Good customer service

Experiencia positiva: All things aside staff was knowledgeable

Experiencia fantástica: Los chicos que atienden siempre son muy amables, muy pacientes y te ayudan bastante. Tienen gran variedad de juegos, consolas, controles, etc. A parte de varias cosas más como ropa, accesorios para tus consolas, accesorios para vestir como gorras, collares, pijamas, tazas para beber, artículos coleccionables de muchas marcas. La tienda está muy bien surtida, siempre está limpia, bien ordenada. Puedes pagar en efectivo y tarjeta de crédito y débito. Cuentan con estacionamiento para discapacitados.

Experiencia fantástica: Troubleshooted device problems successfully on the first try.

Experiencia fantástica: This place is amazing, Daniel, Alfredo, and Diana are awesome for sure. I've been there for MK11 and then with the new games coming out, cyberpunk looks awesome. I needed a home GameStop, and this is the one! Thanks y'all I appreciate your awesomeness!!!

Experiencia fantástica: Staff is very friendly super help full

Experiencia fantástica: Always loved gamestop

Experiencia fantástica:

Experiencia fantástica: Love this GameStop location the staff is very smart they always know exactly what your looking for.

Experiencia negativa: I came in to return a game and was greeted by Andrew who was amazing and gave great customer service and as I’m at the front desk with him his co worker Diana comes up grabs the game doesn’t communicate with me stares at me checks the receipt and proceeds to walk to the office and then has us wait not knowing why.

Experiencia fantástica: I really like this store! Very friendly staff that strike up a conversation at the first opportunity. I have yet to find a game they can't answer questions about. They are not pushy like I've come across at other stores but they do make sure to inform you of things that you're glad to hear about. I'd recommend this location to anyone.

Experiencia fantástica: They know their games...

Experiencia fantástica: Good game store

Experiencia fantástica: Just a good place to go buy videogames and stuff

Experiencia fantástica: Friendly staff and great selection!

Experiencia negativa: Has no good customer service, games don’t work or always a problem, try to refund no can’t even get Half of ur money back , and the games are a ripoff

Experiencia negativa: GameStop is GameStop, they don't give much for your old games and systems. Bargin bins are worth a look though. But if looking to sell try elsewhere.

Experiencia fantástica: Great Customer Service..

Experiencia fantástica: Great customer service and knowledgeable staff

Experiencia fantástica: Great customer service!!!!

Experiencia negativa: I do not like this establishment

Experiencia fantástica: This is the biggest gamestop I've been to. They have a great selection of games and collectibles. All the others are very small and crowded.

Experiencia fantástica: Friendly and fast service

Experiencia fantástica: People is so nice

Experiencia fantástica: Very helpful an understanding about my gaming needs

Experiencia fantástica: i go here for everything they pretty much have it all

Experiencia fantástica: The staff there was excellent.

Experiencia fantástica: As always Danny A. Made sure I got everything I was there for, cant say enough about his great customer service always making it enjoyable shopping experience there!!

Experiencia fantástica: Knowledgeable staff

Experiencia fantástica: Ordered a used game from GameStop online and the game I got had a ton of scratches on it. Walked into this store to see about an exchange. Had a new (used) copy in about 3 minutes. Best customer service I've seen in a while

Experiencia fantástica: Trade in program rocks

Experiencia fantástica: Good ppl

Experiencia fantástica: Great help when needed

Experiencia negativa: Customer service is just down hill, since the old manager left that cared about its customers, its just bad. Haven't been here in 2 years and wow, already got messed over. Miss Manager Steel.

Experiencia fantástica: as a employee at this gamestop it awesome to see all this great feedback and we will try to be faster and more informative at the front counter!

Experiencia positiva: Its so goid for kids and its cozy in there

Experiencia fantástica: Noice

Experiencia positiva: Dont really go to gamestops much. The staff is slow so if its packed be prepared to spend 30 min plus here.

Experiencia fantástica: Excelente lugar muy ordenado

Experiencia negativa: Ok for games. Can be a rip off

Experiencia fantástica: Love this place. Low prices. Excellent service.

Experiencia positiva: Staff was very attentive and helpful

Experiencia fantástica: Good place verry helpful employees.. Very game savi..

Experiencia positiva: Went to get a game accessory and the experience went well. Staff was very helpful and friendly. Store was orderly and clean. I would definitely go again.

Experiencia fantástica: Love the selection of toys especially the selection of pokemon and all the pikachu stuff they have in stock friendly workers great deals prices and discounts.they will also put stuff on hold for you.