GameStop

Experiencia negativa: They're unprofessional & racist. I came into the store on 12/31 to attempt to sell my nintendo switch (which is still practically new, I've only played on it maybe once or twice) and the employee Jose ( or Josue) continued to make very stereotypical comments towards me, implying that my nintendo switch was stolen. I couldn't help but feel like he was implying that my gaming system was stolen because I'm a black female. I was so offended and upset, I left abruptly in the middle of him talking to me. PLEASE GO TO ANOTHER GS LOCATION!!!!

Experiencia fantástica: Just love it

Experiencia negativa: Looked online and said they had a PS5 available so I bought it online. Went to go pick it up and wasn’t available. I believe they either sold it to one of the employees friends or the website was jacked up but I highly doubt it. Then been on hold with corporate over 36 minutes. I just hung up the phone. Totally unacceptable. ‍♂️

Experiencia fantástica: Great place

Experiencia fantástica: Daughter purchased a game for her Nintendo Switch and she received prompt, polite service.

Experiencia negativa: Bad store tbh, as soon as I walked in no one said hello or greeted me in which is okay I get it but tell me why this "manger" made no effort to help out a obviously new employee, almost willing to put in a application to show this individual that other people have feelings too and he should watch how he said things to his fellow employees will not be going back to this location

Experiencia negativa: Person who appeared to be Manager or Manager on duty on 11/27/22 at 2:15pm was very rude, especially to the other employee working. Constantly bringing attention to the fact the employee may be unaware of a certain process. While this may or may not be the fault of the employee for not knowing. This SHOULDNT be discussed so loudly in front of customers. Employee looked VERY uncomfortable with the interaction. Game drawers were also unorganized. I attempted to purchase 3 games that I found the boxes to on the shelves. Only one was found, after multiple skims through the drawers.

Experiencia fantástica: Great location, nice folks, ok collection of games.

Experiencia fantástica:

Experiencia negativa: terrible gamestop dont come here

Experiencia fantástica: It was convenient for me and they had what I wanted

Experiencia negativa: I can’t believe I invested money with them but I’m glad I sold when I did

Experiencia negativa: They close before they’re supposed to close..

Experiencia fantástica: Store was very organized and clean.

Experiencia fantástica: Friendly service and they had what we needed

Experiencia fantástica: Always stocked with items! Good customer service as well.

Experiencia fantástica: I love going to GameStop especially this one... It makes me feel like I'm a kid again looking around at all of the cool games and action figures. Also, the manager is really cool and it's good to have a conversation with someone who has similar interests as you

Experiencia fantástica: I actually used to work at this location it always have what I need

Experiencia positiva: Was helpful and outgoing but the prices on the toys are just over priced!!!

Experiencia fantástica: Good service had no problem finding the game I wanted.

Experiencia positiva: I bought Sonic Colors Ultimate for 43 dollars and went home to try it. Could not play it, so I took it back 30-45 minutes later. With the receipt AND warranty in hand, I was told I could only receive 15 dollars in cash. Personally unfavorable experiences aside, the PEOPLE who run the store and employees themselves are pretty cool people and the store is usually stocked with the exception of Yu-Gi-Oh! cards. I understand it isn't them that slighted me, it's Gamestop. 3 stars.

Experiencia fantástica: Very friendly and helpful service.

Experiencia positiva: Was visiting town and was getting a gift for my nephew. Most GameStop's have shabby service at best, this place actually had pretty good service. They helped me identify my issue, and quickly helped me resolve it.

Experiencia negativa: Don't have what I need

Experiencia fantástica: I love GameStop

Experiencia negativa: No me llama la atención los juegos

Experiencia fantástica: Very professional and knowledgeable staff

Experiencia fantástica: My Store always great and helpful service

Experiencia fantástica: Great store

Experiencia fantástica: Great service

Experiencia negativa: Don't never have what u need

Experiencia positiva: No complaints

Experiencia fantástica: Nice and clean , great products

Experiencia positiva: There was a Female named Alexa there who helped me and my son today Sat/Mar/20 at 4:05pm who was awesome!! Great attitude! There was a guy working too who to me was very snippy because I was inquiring about the new game consoles. I ended up spending about $140 in the store and it was due to her amazing attitude! I recommend the store but ask for Alexa.!

Experiencia negativa: Stores not living up to the promotions advertised.

Experiencia fantástica: Game stop is the place go be. The prices are affordable. The atmosphere is fun & friendly. Love going there (:

Experiencia fantástica: The people at gamestop was extremely helpful

Experiencia negativa: 3 people. Why is there only one helping people?

Experiencia fantástica: Love shopping here

Experiencia negativa: Didn't have what I needed

Experiencia fantástica: Great game selection

Experiencia positiva: Get all your gaming need. Great customer service also super friendly

Experiencia fantástica: Customer Service and prices.

Experiencia negativa: Your website is not working.

Experiencia fantástica: The store employs very helpful

Experiencia fantástica: Great staff clean place always having sale

Experiencia negativa: They never answer the phone, Pre owned products sell cheaper at Walmart but as new.

Experiencia fantástica: Jordan was very helpful and courteous. Will be back.

Experiencia fantástica: Love game stop

Experiencia fantástica: Buen trato

Experiencia fantástica: Looking for games for the grandkids.

Experiencia negativa: Never can find what I'm looking for here. Maybe it's just me

Experiencia fantástica: Good people

Experiencia fantástica: Games for Christmas

Experiencia fantástica: I love going here...I'm a game head at heart...

Experiencia positiva: Clean

Experiencia fantástica: Good staff

Experiencia positiva: El servicio es regular depende de los empleados pero en general buenos precios

Experiencia fantástica: always helpful and professional and courteous

Experiencia fantástica: Nice place to buy games

Experiencia negativa: Horrible customer service. Honestly we went in to spend at least $100 and everything I picked up they downgraded as if it wasnt good enough. Was the pm shift. Never will shop there again!

Experiencia fantástica: Really nice staff. Didn't have what I wanted, but gave me a list of other stores that did.

Experiencia fantástica: Puedes encontrar juegos de todo tipo de consolas y a buen precio

Experiencia fantástica: Went in to find some specific items for a basket for a fall carnival. As soon as I walked in the employee asked if I needed help looking for anything specific. I explained I was looking for Minecraft “stuff.” Employee was very helpful with my questions. I shall be going back.

Experiencia fantástica: Always asking how are you today good inviroment ..wiilling help with questions

Experiencia positiva: Ppl always polite

Experiencia fantástica: The manager is very helpful. He takes his time with customers and gives them honest feedback to help them make the most economic decisions.

Experiencia positiva: Short lines, good customer service.

Experiencia positiva: The best games.

Experiencia positiva: Great assortment of games.

Experiencia negativa: Didn't go

Experiencia positiva: Was a small store.but nice worker's

Experiencia negativa: I went to this GameStop yesterday and I brought my Nintendo 2DS beacuse I didn’t like the system and I wanted a refund and I had my receipt with me and I was within my 7 days and this manager told me he wouldn’t honor the refund because the memory card is missing that I have to purchase one or find one in my house so I have to drive all the way back home and find a memory card and went back to this GameStop and I receive my refund ... this store wasted my gas money and the manager was rude and idiot ... I think he hates women or something I won’t be shopping at this GameStop no more ... I’ll will be contacting corporate office ...

Experiencia fantástica: Game stop is amazing. Some times they have sells. It is good to go when they do. Also to they have a box in the middle of the store that has games no more then 10-15 dollars.that is good I get lots of games from there.

Experiencia fantástica: Love this place

Experiencia fantástica: A really chill place.to hang out and socialize with the workers you might have something in common with them too.

Experiencia fantástica: It gave me an Xboxone for 100 no tax

Experiencia fantástica: I live thus place no matter how packed they are,they move fast, food always fresh cashier's always polite

Experiencia fantástica: They where real respectful and sweet.

Experiencia fantástica: Sometimes things are sold out a lot

Experiencia negativa: It had the potential to be a good visit, until I got to Walmart and realized they gave my daughter a counterfeit $5 bill in my change from a return! The young man was visibly upset we were making a return, so I don't know if it was on purpose or not. Either way I will NOT go back there EVER!!!

Experiencia positiva: Great service friendly attitude

Experiencia positiva: Good prices

Experiencia fantástica: Love it

Experiencia positiva: Average gamestop

Experiencia positiva: I AM A HUGH GAMER. I AM IN LOVE WITH GAMESTOP, BUT THIS LOCATION DOESN'T HAVE A LARGE SELECTION LIKE THE OTHER LOCATIONS I HAVE LIVED BY. THE ONLY OTHER PROBLEM IS I FELT UNCOMFORTABLE BECAUSE I PLACED A PRE-ORDER AND WENT BACK TO PAY ON IT AND FOUND I HAD BEEN PAYING ON TWO WHEN I NEVER ASKED FOR TWO. SEEM REALLY FISHY TO ME.

Experiencia fantástica: Great service Great location Almost always has what I'm looking for If not willing to look for a close location So I don't have to travel far and waist gas.

Experiencia fantástica: I just moved here less than a year ago and these people are great. Very helpful

Experiencia positiva: Good experience overall had a hard time making up my mind and some interesting games

Experiencia positiva: They had some nice things

Experiencia fantástica: Kids favorite place to go.

Experiencia fantástica: Great deal on Xbox uno!

Experiencia fantástica: Nicole is a very nice lady. Called to check stock and came in and purchased it. Smooth transaction. Thank you.

Experiencia fantástica: It good customer service

Experiencia fantástica: Smart employees. Just need more chances of getting a chase Pop

Experiencia fantástica: Man this place is always great thanks to employees

Experiencia fantástica: Good had hunt

Experiencia fantástica: Love the professionalism and personality from antwon

Experiencia positiva: Used games are overpriced. Went to get COD Black Ops 3 $39.99 like $38 with pro membership used. Went to Walmart same price brand new smh....

Experiencia fantástica: Great. The guys where totally knowledgeable about their products, had suggestions about what they believed to be the best device/item to purchase, and had plenty of experience in what they had to offer.