GameStop

Experiencia fantástica: Customer service is always good

Experiencia fantástica: Overall great!

Experiencia fantástica: Huge selection. Friendly staff.

Experiencia fantástica: Super nice store and great employees. They always make my expirience enjoyable and they treat me like a friend as well as a customer. Whoever gives this store 1 star must be a Karen fr. They're so kind.

Experiencia fantástica: Ryan, Araya and Juan are the best! I come here often and they treat me so well. Especially the manager Ryan.

Experiencia fantástica: Great Staff!

Experiencia fantástica: This location is my favorite to visit despite how far it is from my house. Last time I was here the team working were extremely funny and we had great conversations!!! They also helped me with pokemon cards for my little brother, they're really such great help.

Experiencia negativa: Went to the store, employee helped me order a game on December 15th, never received. Paid cash and no one will get back to me. They just tell me it got lost in the mail. No help, no resolution. Contacted 4 times now. Do yourself a favor and go anywhere else!

Experiencia negativa: It's incredible in this place if you don't pay, you can't see the item you're looking for. It's like you're going to grab the equipment (Ps) and run away. I do not recommend this place, they treat you as if you were a criminal.

Experiencia fantástica: Even though I had some gamestops near me, I prefer this GameStop that is a little further. Always helpful staff. I was having some issues with a purchase and Tiffani was extremely patient, knowledgeable, allowed me the space and time I needed to get things in order.

Experiencia fantástica: It was nice to toy hunt and find something I didn't know I needed. Wolverine 2 pack from marvel legends! Felt nice to pay for something without shipping! Neat and organized, helpful staff plus ready to bring awareness to games an new releases based on your conversation.

Experiencia negativa: The lack of customer service is just unbelievable Horrible! *Visited on 5/06/24 at 2pm*

Experiencia fantástica: This one is my favorite one to go to since they display their Retro games and they bring in more old games every time I come in that people trade in everything else is pretty good love the employees I wish all game stops show their retro games instead of hiding them in the back this is the only one out of 4 I visited that have these displays BRING THEM BACK!!!

Experiencia fantástica: Good place to stop in and always manage to get the right help my kid or I may need when it comes to finding the games we may be interested in. Always a quick in and out visit.

Experiencia negativa: Always a mess, can never get staff to help, i ended up walking out without makibg a purchase yet i have 3 gs gift cards. Maybe another location

Experiencia fantástica: My son's second home

Experiencia negativa: Had the worst sevice in this store. Instead of apologizing that so called manager and associate mocked me and insist that the price did come out correctly. I want to return the item that i just purchased 10 minutes ago but they refused to refund and i was treated horribly. I told the so called manager i felt so threatened and that i would like to call the police She start slamming stuff and even teased me to call the police.

Experiencia fantástica: i love it here! always reliable with new games and the people who work there are always so helpful and knowledgable !

Experiencia fantástica: Probably the only good GameStop(s) left in the Miami area. Clean and polite.

Experiencia positiva: The guys in there were staring me and my friend group making us uncomfortable so we left.

Experiencia negativa: THEY CHARGED $500 to my card to buy a gift card after they charged me they told me they couldn't sell me the cards they are thieves the manager is a FAT guy TEACHES EVERYONE IN THIS STORE To steal

Experiencia negativa: the workers there are nice and polite but i had bought a Roblox gift card for 25$ and when i went to go redeem it said that it was already redeem

Experiencia fantástica: Best gamestop hands down! My wife and I shop here frequently and love seeing our friend tiffany! We always get treated amazingly and get offered the vest service. I beg gamestop to pay her more because shes a rockstar! She also has a great knowledge of all the products in stock! Always buy from a true gamer!

Experiencia fantástica: Went shopping for my Granddaughter

Experiencia positiva: Bueno.

Experiencia fantástica: If they don't have what you're looking for they will help you find it another store. Very helpful staff.

Experiencia fantástica: Great service and now, military discount.

Experiencia fantástica: Loved this place

Experiencia fantástica: Great Service Every Time

Experiencia negativa: Pre-ordered a game a week before release. I arrived to pick it up at 3pm day of release. . . They didn't have it. Told me to come back at 6pm. Killed some time in the mall till 6pm . . . Still didn't have it. Asked the guy at the counter when they would get it. He said 8pm and they close at 9pm. His words not mine. If you visit this mall regularly, you should know where this is going. I arrive at the mall again at 8:10pm. Mall is closed! This is ridiculous. I had my doubts about even pre-ordering the game there to begin with and I'll be sure not to make that mistake again in the future. I'm gonna give the guy the benefit of the doubt and assume he doesn't know when the mall closes. It's the managers fault for not hiring people that don't know when their store closes. Now im home enjoying the game i shouldve just downloaded from the start. Thanks Gamestop, thanks for wasting my day.

Experiencia positiva: Staff is fun and knowledge. Tiffani, the manager, is amazing and super helpful.

Experiencia fantástica: Tiffany did a great job at helping me with getting a replacement for a defective controller I bought recently. One of the best stores around Pembroke Pines.

Experiencia fantástica: Muy bueno para comprar tarjetas

Experiencia fantástica: Visit this GameStop if you'd like great customer service. I had a return from an online order and they were knowledgeable and helpful. Nedgine was a great sales associate. I had visited the GameStop in Miramar twice today and both visits were a waste of time. I drove to this location and it was handled successfully. This all be the location I go to from now on!

Experiencia fantástica: Favorite gamestop

Experiencia positiva: Good

Experiencia fantástica: Buenos precios hay juegos nuevos y usados en excelente estado

Experiencia fantástica: Great

Experiencia fantástica: These people dont get paid enough to do what they do here. Amongst all the loud kids, the parents who are oblivious to games, what to get, etc, these employees are always there meeting your needs and then when you play your cards right they are even better and friendlier and offer preorders/upcoming things/deals, and more. They deal with a lot and almost every time im there i get a smiling face at the register and a ton of help. I frequent this gamestop in the mall a lot and I dont think that i could ever be upset with anyone thats ever worked there.

Experiencia fantástica: Shout out to Ryan hes a real one

Experiencia fantástica: Great store huge selection of items for such a small gamestop.

Experiencia fantástica: I recommend all game stops

Experiencia fantástica: Great selection of games, lots of accessories, and very conveniently inside of a shopping mall.

Experiencia fantástica: Nice place. I picked up game I ordered online for grandkids. Line went quick and checkout went great.

Experiencia fantástica: Great selection

Experiencia fantástica: Unlike the Pembrooke Square store staff here is great, very attentive, solved all my questions and even fulfilled an online order right on the spot. My fav Gamestop store for sure

Experiencia fantástica: Best game stop ever Ryan and kegan

Experiencia fantástica: Employees are very helpful and fun to talk to

Experiencia positiva: Needs more funkos

Experiencia fantástica: Good costumer service and great supply

Experiencia fantástica: Good!!

Experiencia positiva: Variedad de juegos para ps5

Experiencia fantástica: Buy your funko pops as soon as you see them, 'cause they sell out fast!

Experiencia positiva: Good Store

Experiencia fantástica: Dope spottt pull up

Experiencia negativa: Had a system in stock that I wanted. The assistant store manager wouldn’t sell it to me because the night before she promised it to someone. Not my issue. It isn’t payed for and it isn’t policy to hold stuff. Also joined the pro program they’re always shilling to be able to buy the system and it didn’t matter. I’m out money and time.

Experiencia positiva: Muy bonito , recogido eso el lugar con gran variedad de juegos y absesorios.

Experiencia fantástica: GameStop is forever my favorite place for me to see what they have in the store any video games or any of the headphone speaker to talk to someone playing the game with you.

Experiencia fantástica: Great owners.

Experiencia positiva: They have a lot of great game collectors items, I would say their headphone collection was lacking quality items, and their peripherals lacked variety, but for any game you need they got it.

Experiencia fantástica: Been a while since ive really gone to gamestop. Went in to trade in some consoles and games, and Alex was a great help. Ended up reserving a game, went in yesterday to pick it up. Alex working again, and a great help, definitely will be going back to this location over the other ones in the area

Experiencia positiva: Prices on PS4 games were not bad.

Experiencia negativa: I called to check if they had ps4 controllers which they didnt. But while trying to call they proceeded to put me on hold for over 40 minutes. It also seems like they completely forgot i was on hold as when they picked up they said "wait someone was calling?". Im sure its not they're fault entirely but still wasted my time.

Experiencia fantástica: Excelente

Experiencia fantástica: Love funcoland

Experiencia positiva: Good games

Experiencia fantástica: At first my son and I just walked in looking at what's new in store. The employees were very kind and knowledgeable and made our visit worthwhile. Ended up buying a couple things and renewing my membership. Great service

Experiencia positiva: Awesome staff and reasonable sales.

Experiencia negativa: No help on the floor everyone behind register

Experiencia fantástica: Still have the classics

Experiencia positiva: It's a pretty good GameStop! It's small and compact bit built to be easy to walk through and very clean! Customer service was good and attentive! Inventory was a little but not astronomically so, there was still plenty for everyone! Some of the deals and prices could've been better though, that much I'll admit. No problems other than those!

Experiencia fantástica: Exelente servicio al cliente gracias.

Experiencia positiva: Not enough inventory

Experiencia fantástica: Manager Jon is very attentive! Great experience!

Experiencia fantástica: This GameStop ALWAYS has everything a GameStop needs to have plus more and they even sell Gaming Chairs for the right price and I didn't even know they sold gaming chairs.

Experiencia positiva: Staff was friendly and eager to help. Thanks!

Experiencia fantástica: Great

Experiencia fantástica: When is ever bad to go to game stop

Experiencia fantástica: Jonathan Behind the register was super helpful tonight.

Experiencia positiva: Oddly enough I don't shop here for the games. I shop here for the Funkos. In store they have a small selection of funkos but we pre-order funkos from gamestop to pick up here. Jon, the manager is super cool. He keeps us up to date with new pre-orders and new funkos coming soon. Our new gamestop employee friend is Jerry. He recently helped me get two pre-orders faster. He did some magic and we got our funkos in 2 days delivered to the house! We had them pre-ordered for several months with no pickup date in sight. They don't get 5 stars because I wish they had a better in-store funko stash.

Experiencia negativa: GameStop is an artifact of a different time, before the Cloud made getting games simple and quick. Games are still overpriced, whether new or used, and the merch is just sparse. The staff is the reason I give this place any stars. Sorry, GameStop. I loved you once.

Experiencia positiva: Te saben orientar muy buena atención

Experiencia positiva: Just popped in while I was walking around the mall. The young man behind the counter was very informative and helped with some questions I had on a few gaming systems I was interested in for my son. Great service considering I wasn't actually making a purchase at that moment.

Experiencia positiva: A little pricey on used games.

Experiencia fantástica: Our Fave GAMESTOP. GREAT STAFF!

Experiencia fantástica: Me encanta conseguí uno de los juegos más buscados y en mejor precio..

Experiencia positiva: The customer service was helpful. I’ve been to other Gamestop’s, and they were by far the nicest.

Experiencia positiva: Typical mall GameStop

Experiencia fantástica: Had not been there in a while my grandson likes it a lot Really bad they close

Experiencia positiva: Its in Pembroke lake mall

Experiencia fantástica: Love the selection of characters from all my favorite comics and movies. Always go there to pick up roblox girt cards. Nice employees too.

Experiencia positiva: Fine

Experiencia fantástica: My son have a problem with the remote control of the x box one, the manager and all the staff help us like no other. The manager was excelent. THANK YOU!!!

Experiencia fantástica: My son 2nd. Home

Experiencia fantástica: Great costumer service.

Experiencia negativa: I would give zero. Employee opened store 5 mins late. I asked for a product and she asked me to wait. Then proceeded to assist another customer that arrived after me. 5 minutes later she still had not helped me. Rude. Dismissive.

Experiencia fantástica: Mucha variedad de juegos

Experiencia fantástica: I buy all my kids games there

Experiencia fantástica: Okay

Experiencia fantástica: Never been here. Nope. Delete.