5449 S Tacoma Way
98409, Tacoma
+1253-301-1571

Opening hours

  • sunday: 11h-17h
  • monday: (closed)
  • tuesday: 12h-19h
  • wednesday: 12h-19h
  • thursday: 12h-19h
  • friday: 12h-19h
  • saturday: 11h-19h

Super Smash Video Games is your ultimate destination in Tacoma for all video game enthusiasts. With a vast selection of titles spanning classic and modern platforms, we ensure that you find exactly what you're looking for, whether it's a retro favorite or the latest blockbuster release.

Our store not only specializes in video game sales but also offers a range of services, including rentals, buying, and selling consoles and accessories. We provide a friendly and welcoming environment where experienced gamers and newcomers alike will feel right at home, with our passionate and knowledgeable staff always ready to help you find the perfect game or provide personalized recommendations.

At Super Smash Video Games, we host regular events and tournaments, fostering a sense of community and camaraderie among gamers. Join us for exciting competitions and socialize with fellow gaming enthusiasts. Don't miss out!

Our comment from Padel.us about Super Smash Video Games:

Super Smash Video Games is a remarkable gaming store located in Tacoma, United States, known for its extensive selection of video games and consoles. Customers consistently praise the store for its friendly and knowledgeable staff, who are eager to assist and provide great service. Many visitors have expressed their enthusiasm for the impressive collection of retro and modern games, making it a prime destination for gaming enthusiasts.

Some highlights of Super Smash Video Games include:

  • Affordable repair services for gaming consoles
  • Helpful staff who provide detailed information about games and systems
  • A huge variety of games, including hard-to-find titles and classics
  • Fair trade-in prices and excellent customer service
  • Clean and organized store layout that makes browsing enjoyable

Many customers also appreciate the store's community feel, making it a go-to place for both buying and selling video games. Regardless of whether you're a casual player or a dedicated collector, Super Smash Video Games offers a welcoming atmosphere and a unique shopping experience that keeps visitors coming back for more.

Super Smash Video Games: Reviews

4.3/5 (199 Reviews)
Yiamon Uce Posted on Google 2 months ago

Fantastic experience: I like this store because how cheap they fix console and great staff

Gabriel Gsss Posted on Google 2 months ago

Fantastic experience: Very friendly, if you’re looking for retro games, this is a place to go

Chevis McMillin Posted on Google 2 months ago

Fantastic experience: Impressive collection of games with staff that was really kind and accomodating when we wanted to look at things in their glass cases. I feel fortunte to have stopped in with some of the neat and rare things I was able to pick up. Will definitely patron this store more.

wendy crawford Posted on Google 2 months ago

Fantastic experience: Best place ever to buy your games sell them trade perfect place great people

Super Smash Video Games

Thank you Wendy, happy to have you in!

Kassie Greenwood Posted on Google 2 months ago

Fantastic experience: This is place is really friendly and nice, very easy to ask employees for help and what games are for the consoles. I recently bought a 3ds and the staff there was very friendly helped my figure out what games are for my 3ds.

John Formento, Jr. Posted on Google 2 months ago

Fantastic experience: Great retro game store. They literally have it all!

Kristina Posted on Google 3 months ago

Fantastic experience: This place is amazing! If you are looking for retro they have it. Some New in box!! (VERY RARE) Mostly refurbished. Best retro gaming store I've ever been to. If there's a specific game your looking for from your childhood, 100% likely that they have it! Such as Red Ninja PS2, Clock Tower 3 PS2, Haunting Ground PS2 and Rule of Rose for the PS2 what more could you ask for.

Super Smash Video Games

Thank you for the awesome review Kristina! Happy to have you in!

Logan Miller Posted on Google 3 months ago

Fantastic experience: This store is a tiny, but cozy little place that feels like you’re swimming in games that go from floor to ceiling. I was able to stock up on a ton of ps4/5 games for a really good price..

Tommy Posted on Google 3 months ago

Fantastic experience: We've been in a couple times previously and are always treated well. I was trying to hunt down a DSi the other day and had no luck at a few other places. I checked their website and unfortunately they don't have any listings. I asked my wife to give them a call to see if they had one while I continued my search online. To my surprise, they had it! And for $80! They put it on hold and we went to purchase it. I went in and had my DSi within 2 minutes. It was a quick and easy purchase, guy at the counter was nice. It came with a charger and a matching white stylus that EXTENDS! My wife was told that the system was "Marked down due to cosmetic damage" and let me tell you, this thing is nearly perfect to me. It's got a few very small dents, a few tiny imperfections on the front and a small smudge on the back that doesn't seem to want to come off. All of this is to be expected with a 17 year old handheld console that were almost all owned by some clumsy kids. This one was definitely taken care of and it runs games great. Happy with this purchase and will definitely return again.

Alex Posted on Google 3 months ago

Fantastic experience: always decent trade in prices. recently gave me a few dollars for an xbox 360 game while HP Books offered me cents.

liam fisher Posted on Google 4 months ago

Fantastic experience: I had a very good experience here. I was looking through some of my moms old stuff when I found a gba sp, so my uncle told me about places I can get some games and eventually, he told me about this place so I decided to check it out and all the games are in smoothly on the gba except for one but I got a full refund, and all the staff were nice, gave me some suggestions, and where to find specific games

Super Smash Video Games

Thanks for coming in Liam. We’re glad we got you up and running!

Brad Brown Posted on Google 4 months ago

Fantastic experience: Large selection of everything consoles.

Brett Siebenhaar Posted on Google 5 months ago

Fantastic experience: This place is FANTASTIC! They have a little bit of everything. If it isn't on the floor, ask an associate, they might have it in back. The employee with the epic beard is awesome. I didn't get his name. I bought a Gamecube and a few games. One of the game cases didn't snap shut and he offered to exchange the case for one that snapped shut. I could spend hours in this place looking at everything that they have. Very nice and helpful employees. I can't wait to go back! Thank you for the excellent prices!

Super Smash Video Games

Thanks for the amazing review Brett! We are happy to have you in, and glad you were able to find some great stuff!

Daniel La Wall Posted on Google 5 months ago

Fantastic experience: Super knowledgeable staff able to answer questions over the phone . These guys had exactly what I needed in stock at a grate price. If you haven't been to the store in person its a very cool place , we'll organized and so many cool items.

Ash B Posted on Google 5 months ago

Negative experience: Very poor customer service Will lie to you over the phone on a price then when you go in person they show a whole different color game system for the price they told you over phone that was for the original color game system along with the original color machine for a higher price! They don’t like being called out on their phone calls and in person situation but yet try to gouge you on prices and their stuff is constantly too high of a price and they wonder why their inventory is so much by not being able to sell stuff! And will lie and say we can’t give out all info over the phone when answering questions on prices to which exact machines because they are trying to gouge you on your money and that’s all they care about instead of their customer service! They also refused service to me when discussing the prices with someone else over the phone by packing everything up and saying don’t sell to her now since her energy isn’t good so they are lying about everything on their end! Making themselves look better on their end!

Super Smash Video Games

Ash, you called us and asked for a price on a Super Nintendo. We gave you the price. You came in hot from the get go and were being rude immediately to us. We tried to help you but you continued to be unreasonable and verbally combative. It saddens us that you would lie about the situation. This is a fun and happy atmosphere and your negativity was not needed this morning. We tried to help you, but you were very unreasonable and didn't give us a chance to finish the transaction. We hope you have a better day.

Brent “Brent” Posted on Google 5 months ago

Fantastic experience: Great selection, very organized and pricing is fair. This is one of my first stops when looking for classic games.

Super Smash Video Games

Thanks for the great review Brent, we’re happy to have you in anytime!

Aileen Posted on Google 5 months ago

Negative experience: If I could give zero stars I would. Absolutely greedy money hungry business. Nasty as heck managers. Don’t do business here. They do not respect anything or anyone. Better service at GameStop. Filing a report to the BBB. Absolutely disgusting place. I was with a witness during the phone call and no threatening occurred on my end which is such a wild accusation. Public reviews mean even negative ones are going to exist. Provide trashy service receive a trashy review. So unprofessional.

Super Smash Video Games

This customer had a man come in and sell us a PS5 console, and then hours later wanted us to reverse it and give her the system back after we already cut the man selling the system a check. I don’t even know who she is or how she’s associated with the system sale. We told her all purchases we make are final. I’m not sure what she is so upset about, but she also threatened us over the phone. We will be filing a police report.
If you are reading this Aileen, you are banned from the store. You’re not going to threaten our employees because you or whoever traded the system changed their mind. We have recorded your name and phone number and you will not be allowed in the store. If you come in we will have the police called and you will be removed.

The Manager that spoke with you has been with us for over 10 years, and he is never disrespectful with customers. Is saddens us to hear how you describe the business and our employees and we hope you have a better day.

Joshua Dunn Posted on Google 6 months ago

Positive experience: Nice selection. Definitely overpriced by 25% or more.

Carlos Colmenares Posted on Google 6 months ago

Positive experience: I normally don't post reviews, but I have to say this place is great! My first visits, I was a bit cautious because I had read some negative reviews so I went in without expecting a lot. Some of the staff members might not be the best at making small conversation, and don't have much of a humor (a bit cold), but they are very helpful and informative. I'm not the most savvy gamer, but I do love the retro stuff. I've had multiple Pokemon gameboy cartridge batteries replaced, and they work great. I was able to find a Super Game Boy for my SNES and was able to sell some of games at a fair price. Overall, I enjoy going to this place!

Michael Savage Posted on Google 7 months ago

Fantastic experience: I really love this place it's what a game store used to be not corporate sanitized like GameStop I bought a couple of games there yesterday. I kind of screwed up and accidentally bought a game that I already owned. And I can't figure out what I did with the receipt so I'll probably just sell it on Facebook marketplace. But regardless that was my fault not theirs I still love their store and will be purchasing from them again soon.

jiovany cheese Posted on Google 7 months ago

Fantastic experience: This place is a 10/10 experience staff are super nice awesome classics any game you can think of this place was a blast I will totally come here again

John Martin Posted on Google 7 months ago

Fantastic experience: Recently bought a ps2 console memory card and some games. System is in great condition. Loads games fast. I had a small issue with one game not loading properly(not their fault disc was in great condition no scratches) they replaced the game no problem after encountering the same issue on their test system. I highly recommend this place. Selection is great. Fair prices and their trade in values are extremely fair as well. I went back today and bought some more games. Hoping to score a original Xbox there soon. Will definitely continue stopping by and seeing what they got

Super Smash Video Games

Thanks John, glad to get you back up and running! We will get some Xbox systems ready soon!

Jesse Lutterloh Posted on Google 8 months ago

Fantastic experience: Awesome gaming store with tons of selection for modern and legacy consoles (not to mention VERY well organized). Used game prices were much lower than what's seen at large national brands. Staff was friendly and helpful. We will definitely return for future gaming needs.

Super Smash Video Games

Thanks for coming in Jesse glad to have you in!

Robert Keen Posted on Google 9 months ago

Fantastic experience: You can take in old systems, games, etc and get either cash $$$ or in-store credit (my fav) to spend on anything in store. They even repair systems and have many other gaming needs. Check 'em out!!!

SuzyQ1love Posted on Google 9 months ago

Fantastic experience: Classic store in Tacoma! Any retro video gamer will love this store

Super Smash Video Games

Thank you! Glad to have you in!

Jayy_Jayy Posted on Google 9 months ago

Fantastic experience: My favorite retro game store. Prices are great in most cases. I’ve sold here too a few times now and the money they give for consoles and games are well above any other retro game store in the area. Employees are nice and knowledgeable.

Dustin Hilderbrand Posted on Google 10 months ago

Fantastic experience: A true landmark of Tacoma. The best used game store in town, hands down. Employees will ALWAYS find a solution, and will even suggest their Olympia store or another store if they dont have what youre looking for. Good people. Wish people would stop damaging the building. These people deserve better

Super Smash Video Games

Thank you for the very kind words Dustin! Glad to have such an awesome customer!

Rebecca Taylor Posted on Google 10 months ago

Positive experience: These guys are honest fair fast efficient.. if your selling or buying I recommend this place...

Eug Posted on Google 10 months ago

Fantastic experience: Best retro game store in Tacoma. Hard to find stuff. Excellent service, selection and prices. They really take care of their customers. Will be coming back

Project Ruin Posted on Google 10 months ago

Positive experience: It's good but they do over price things that are used like certain games or consoles

Super Smash Video Games

Feel free to make an offer on an item if you think the price is incorrect, we’re happy to adjust it if it is indeed higher than normal we hope you otherwise had a great experience at the store and hope to see you again. Have a great day.!

Doogle GG Posted on Google 11 months ago

Fantastic experience: Awesome selections of game's from retro (ps1, ps2 etc ) stuff up to newer gaming game's (ps4, ps5, Xbox series x/s) excellent customer services!

Tyler Altrup Posted on Google 11 months ago

Fantastic experience: Visited this shop today from out of town and was thrilled to find such a huge selection of games, all fairly priced, and very well displayed and maintained. The cherry on top was the exceptional customer service—the woman helping my proactively cleaned both game gear games I selected and then went out of her way to test the GameCube disc (knowing I would be gone before I could check and return it if needed). Great shop, kind people. 5/5 stars!

Chris Rodriguez Posted on Google 11 months ago

Fantastic experience: I bought 3 Hyperdimension Neptunia Limited Editions boxes there off at this game store called Super Smash Video Games at Tacoma less than a week ago. 2 are cib, and the other one is brand new sealed. It was worth the long trip driving there and purchasing all 3 of them. I will definitely go back there again if there are other things that come to mind.

Jessica Delafuente Posted on Google 11 months ago

Positive experience: I normally go to Super Smash Video Games to take in and sell old gaming consoles or games I have had lying around the house to get a little extra money here and there. Service is very friendly however stereotyping people these days happens way too often anymore and that normally doesn't make the best of experiences. But hey as long as you know who you are at the end of the day God's judgement is the only one I'd concern myself with!

Super Smash Video Games

Jessica please give us a call on a Friday or Saturday so we can help make this a better experience for you. Were kind of in the dark as to what you mean by "stereotyping" as we treat all of our staff and customers with respect. I do recall we paid you quite a bit on the know not working PS5 you had brought in. It started acting up on us after you left and doesn't look like it can be repaired according to our repairman. We are still happy we were able to help you out with some cash for it anyway though. Have a great day, and look forward to helping you again! Take care.

Adrian Christoph Posted on Google 11 months ago

Fantastic experience: Best video game store in the state. Bought a PS3, SNES, N64, Dreamcast and a plethora of throwback games over the last several years. Staff has been friendly and welcoming. I realized I didn’t leave a review yet. So thank you for everything.

Jacob Bovat Posted on Google 11 months ago

Fantastic experience: Great people behind the counter very friendly sold them all my retro gaming systems and games and they gave me a very fair price… Madisyn was helpful from the start and had amazing customer service from the beginning and did everything with a good attitude, I think I mostly dealt with the owner he was a great guy and very knowledgeable about all the games and systems I brought to him will come back to the store eventually to buy and would recommend this place to anyone. A good thank you to everyone at super smash you guys are awesome

Jeffery Posted on Google 1 year ago

Fantastic experience: I wish I knew the name of the gentleman who helped me here. This man went out of his way and beyond what anyone else would do to help me!! I left this store with all the money went in with and the broken item fixed! The customer service was the greatest i have ever witnessed!

Ren Boyack Posted on Google 1 year ago

Negative experience: I hate to have to rate this place one star because it used to be somewhere I loved going, but after my last experience I was shocked. Me and my partner brought in consoles and multiple controllers we collected over years of gaming, the staff were very cold to us when we asked questions about the quote (Like what the price would be if we kept one item, which is something I have asked for at several other game stores which will happily help you figure out the new quote). We were offered 100 for everything, which we felt was low, but when we left we were not given back one of our consoles, only the case. They noticed that we leaving and instead of calling out or reaching us by the phone number they had, they said nothing and it wasn’t until I was in my car that I noticed the missing console, which I was able to sell to another game store for 120, more than this place offered for the same console+2 controllers+3 games. I am mostly just disappointed by my experience because this place was easily fair and friendly in the past.

Super Smash Video Games

Hello Ren/Elijah, Upon reviewing the video while you were in store, I watched as you left the yellow Nintendo switch here as you gathered your trade and left. Please try to be more honest with your reviews as we did not take your item, but rather you left in a hurry without the system we had put on the charger in order to test. The items you were selling were broken and or had issues, as a result we offered less on them because we would need to pay a repairman to have them repaired. We always pay better than any other stores around us and are always honest and fair! Thank you

Max and Payla Turner Posted on Google 1 year ago

Fantastic experience: Great local market for videogames of today and yesterday. I prefer to shop here because the selection is great and the staff is always helpful.

Super Smash Video Games

Appreciate you Max!!

Thunderdragon Posted on Google 1 year ago

Positive experience: not only can you get old games consoles and current stuff they clean your disc too only thing i want to know is if they repair and clean consoles cause i have 2 consoles that need repaired ps3 has real loud fan noise and ps2 wont power on ps3 might just need a clean ps2 might need a new power supply

Super Smash Video Games

Thank you!!

Ryan Nelson Posted on Google 1 year ago

Fantastic experience: It is like a miniature videogame museum. The people working there were so friendly. The prices seem very accurate to what you would pay online. Some of the items seemed like a great deal. They had imports and bootleg versions of games too. The only complaint I had at first was the parking situation, but figured out I could park across the street at the grocery store. Great place to visit!

Super Smash Video Games

Thanks Ryan!

Michael Hawkins Posted on Google 1 year ago

Fantastic experience: Stopped in yesterday. They have a great variety of games at great prices. Amazing service and willing to answer and questions.

Super Smash Video Games

Thank you Michael!!

Glenn Rhodes Posted on Google 1 year ago

Fantastic experience: This store is amazing and has hard to find items. Literally have spend thousands there.

sammie adams Posted on Google 1 year ago

Negative experience: I would give 0 stars if possible. Manager was very disrespectful over the phone. Would not answer any of my questions and then hung up on me. I will never do business with this store again. Very dirty appearance and smell very bad. Edit: so in response to the half lie of a reply. I asked a easy question, What do you typically buy a specific console for. You would not give me answer besides "bring your stuff in, we don't quote over the phone." Then you got disrespectful saying "you know what! We don't want your junk, have a nice day" then you hung up on me. What a joke of a store

Super Smash Video Games

Hi Sammie, we politely told you we would not give you a quote over the phone and for you to bring the items in. We then asked if there was anything else we could help you with? You then became upset because we would not give a quote over the phone which is against our policy as we explained. We did hang up because you were extremely rude and continued asking the same exact question over and over again.
We don’t give estimates over the phone because in the past we have had folks hold us to a number we never agreed on. We’re sorry we couldn’t give a quote over the phone, and we are sure you would’ve been pleased with the offer and received great customer service in store!

David Copeland Posted on Google 1 year ago

Fantastic experience: They have a great selection of retro games and the prisoners fair. Some shops around Seattle seem to jack up their prices quite a bit. Super Smash Video Games will probably have something you're looking for, and you will feel like you were treated fairly.

Super Smash Video Games

Thank you David! Glad to have you in!

Eagle Restoration Posted on Google 1 year ago

Fantastic experience: If you need an old game this is the place to get it! Very helpful staff

Super Smash Video Games

Thank you for coming in, and for the great review!

Poke Collector (Sky1988) Posted on Google 1 year ago

Positive experience: There's good inventory alot stuff to browse. Prices higher than market value so I decided not to buy but come back to bring stuff to trade. I brought 4 sega dreamcast games total value 310( price charting ). Then, guy told me 80 I'm like 80 what trade? He said yes. Nah, just gonna keep it .

Super Smash Video Games

VGP used to be a good resource for pricing inventory, however it can be wildly inaccurate these days. We also value inventory we purchase based off of how well it will sell, and how many of that item we have currently. We always attempt to price inventory fairly, and if you ever find an item you think is misprinted, feel free to ask us to look it up. Have a great day, and thank you for the insight.

Jax 01 Posted on Google 1 year ago

Fantastic experience: Always helpful, most recently went in because I had a few games that didn’t play very well to get them resurfaced. At 7$ it’s really not a bad deal especially on games that would otherwise cost 40$ to replace, so you can use your own discretion in terms of what games are worth it to save. Decent prices overall. Edit: Recently traded in some stuff I thought was only worth overall a few bucks but was surprised when it was quite a bit more, they could have easily ripped me off but they gave me a fair amount on my trade in, stand up place all around.

Super Smash Video Games

Thanks for the awesome review Jax! Glad we could get your games back up and running! Have a great day!

Matthew Deuser Posted on Google 1 year ago

Fantastic experience: Great Guys! Fair buying prices. I sold them my large collection of video games and systems today. They gave me more than I expected. On top of that, they returned $500 I had hidden in one of my game cases that I forgot about. Amazing integrity.

Super Smash Video Games

Thanks Matthew! We all gotta look out for each other!

Itzel Radilla Pichardo Posted on Google 1 year ago

Positive experience: I had a really great experience coming to your store. It was very well organized, Had very helpful employees , and the displays were really cool to look at. I appreciate the willingness from your employees to help me understand some of the games.

Madison Greer-Woolery Posted on Google 1 year ago

Fantastic experience: Absolutely love this place Andy is wonderful, my Xbox One S controller suddenly started disconnecting constantly, it needed a firmware update which would not work at home so I took it in and Andy got it fixed in 5 minutes no problem, happy to say I'm enjoying my game tonight! Highly recommend for any gaming needs!

Super Smash Video Games

Thanks for the great review! Glad to see your back in action!

Gavin Wieand Posted on Google 1 year ago

Fantastic experience: They are really reliable on their products and I love that they sell their things for a much cheaper price than any other retro game store

Colton Hunzeker Posted on Google 1 year ago

Positive experience: It's 2024 and you're a collectibles store. Stop using low quality stickers. Prices are also a little steep, but there's always a good selection.

Foster Paulin Posted on Google 1 year ago

Negative experience: I would say the last couple of visits have been alright, considering the game selection they have to offer. However, they sell defective controllers at almost full price. I have bought two Xbox controllers within the last 2 months and both have had problems with their functionality. The first controller had stick drift that was nonrepairable yet they were selling it at 50$ which is ten less than a brand new controller. I then went back to get another since I thought it might have been just an error. I bought yet another controller at full price and was met again with issues. This shows how unprofessional this business is and how they are just seeking money. I would HIGHLY suggest not buying hardware from this store as they sell broken and nonfunctioning equipment.

Super Smash Video Games

Foster our main goal is to make sure customers are satisfied with their purchases and we do test equipment twice before it is sold to you. Inevitably all controllers have stick drift. There’s a variability in every controller even a brand new controller can have drift. We’re always happy to resolve the issue for customers in the trade event they have a problem with an item. “We think it’s unfair to state. We are just seeking money and sell broken and nonfunctioning equipment.” We have been in business for nearly 14 years by always offering excellent customer service, and standing behind our products and we will always continue to do so. Thank you

Justin Gallo Posted on Google 1 year ago

Negative experience: So I bought a couple games from this store, the two Sega games I bought doesn't work on my new 3 in 1 system, showing a green screen. Before purchasing I asked one of the employees about returns, he said I had 7 days. There was a display that says store credit only. The fine print is left out. I asked about exact exchange but none the same, I saw on receipt store credit is per manager's approval. He did show it was working on his system which was different from me, cleaned it with a q tip that shows how dirty it was. I asked him why sell merchandise if it's dirty, I know other businesses would clean them when games get traded in. He said it was unrealistic to clean every one. I would highly recommend not buying high priced items from this store because you would not get your money back on it. Especially for a game power blade 2 trying to sell for over a 1,000 when can be found for 20 to 40 dollars online. Anyways, if you are buying from them, ask them to test the games in front of you first before buying. I attached their return policy which wasn't shown at their register in full, fine print left out they probably will post it up after seeing this. Or buy a cheap item, see receipt they send through texts to read return policy before considering to buy high priced items. Buying from a multinational store is better off. Response: I asked if you had a return policy, you said had 7 days, did not say anything else regarding that. Also, . No way holdding hostage, just explaining experience and how you were vague with policy but now it's posted here so people can be aware of full policy beforehand instead of what you have displayed...

Super Smash Video Games

Justin, you asked what the return policy was while in store and I told you we offer exchange only on defective items within 7 days. You returned with all your games and asked us to test them,and 2 employees quickly got right to testing them. All games started right up and you then insisted on returning them. When we offered to clean them for you as well, you stated you would leave us a negative review. We will not be held hostage with the threat of negative reviews because you simply didn’t want the games even after they were shown to you 100% working. I am very sorry you had to come back, however we rectified your original issue and this was not enough. I’m sorry we couldn’t come to a better resolution, we did everything we could to make this right.

ElSicario 253 Posted on Google 1 year ago

Positive experience: It's a good gaming store they got a good selection of games for multiple systems I've been here a few times

Ryan Dennis Posted on Google 1 year ago

Negative experience: The place felt off to me. Kind of sketchy. My family and I came in to look around as my 11yr old son wanted to look at switch gamesbto buy with birthday money. He settled on an assassin's Creed ezio collection for 20 bucks. Supposed to get all three games for that cost. On checkout the guy comes back and says it only comes with one because the other 2 were downloads and it doesn't have the code. I asked if there was a discount for him finding this out and he said the price was set. I asked my son if he really wanted to buy it and he said yes. The clerk snickered and said something like "okaaayyyy" and shook his head. After completing the purchase I got the feeling that the guy was trying to steer us away from the sale but didn't come right out and say it. He knew I was letting my 11 year old son lead the transaction and still didn't say anything. Shady. I Looked on a popular Seattle companies website afterward and found brand new editions of the game with download codes for $23. Don't think we will come back here.

Super Smash Video Games

Unfortunately we don’t have any control over a games downloadable or extra content. I’m not sure what we could have done differently to make the experience feel less “sketchy” for you. We always make sure all of our customers feel respected and I’m sorry that you felt this way today in our shop. It makes sense to shop around as an informed buyer and get the best deal you can. I’m not sure if it’s warranting giving us a bad review because we didn’t lower the price on a game for you. I’m sure it can be appreciated that we did our due diligence in letting you know that only one of the games would be playable on the game that you had chose. Thank you

Alex Potter Posted on Google 1 year ago

Positive experience: Nice store, great selection. Staff were helpful. Pricing is somewhat steep depending on the game. Some are fair while others seem to be overpriced, but I get it you have to make money to keep the lights on. The parking can be rough depending on the time of day so be prepared for that.

The sun is a heater dude Posted on Google 1 year ago

Fantastic experience: Traveling from Portland with my brother and came here to look at the selection. We were blown away by the selection of games on display. We ended with nearly a tower of games that we have been looking and at an amazing price. We will definitely comeback next time. 10/10

Anthony Codes Posted on Google 2 years ago

Fantastic experience: The employees are awesome! I bought an N64 and thought it was having problems. The employees made sure it was working and gave me advice on how to clean the game cartridges that i bought from a different store. Now I'm playing mario kart and having a blast! I’ll definitely be back.

Super Smash Video Games

Anthony, glad we were able help and get you on your way to playing Mario Kart! Thank you for such an awesome review!

Jennifer Sarrensen Posted on Google 2 years ago

Fantastic experience: Smash Bros, if you are reading this, your store is literally amazing! I’ve bought a game, cube, and soon realized it was a limited edition! Thank you so much! Also, I bought a Wii U, and it was in great condition. I’ve sold a few things to you and you gave me an amazing price. Please respond to this, because you guys are amazing. I will soon find you guys to buy Picmin 1, and 2. PS: you guys do not deserve those 1-2 Star reviews. -Beau age: 10

Super Smash Video Games

Thank you Beau and Jennifer for the amazing review! We are so pleased that you guys were able to have such a great experience at our store and hope to see you guys again in the near future! Enjoy your new games and systems!

Dede Pe Posted on Google 2 years ago

Fantastic experience: These guys are awesome. Great selection of retro games and great prices.

Juanted Posted on Google 2 years ago

Fantastic experience: Great store; nostalgic vibe; rare retro console found here. I say goodbye to my ps3 and xbox controllers. today is a good day.

Super Smash Video Games

Thanks for the great review! Glad you like the vibe!

Thor Googolhammer Posted on Google 2 years ago

Fantastic experience: This is a RAD place to get retro games. The staff is polite and helpful. They have parts for all kinds of game systems.

Rainer Posted on Google 2 years ago

Fantastic experience: This place is super cool, and the people who work their have tons of knowledge on anything and everything video games. Absolutely give it a shot.

Super Smash Video Games

Thank you so much for the amazing review! We pride ourselves on providing the best customer service, and having knowledgeable staff. Have a great day!

Nate Bennett Posted on Google 2 years ago

Positive experience: Hello, I have a few things I’d like to share. These people are a business which means trading in or selling they will always give you a fair and just price I recommend you sell or trade with these people. Thanks super smash. You are awesome.

Super Smash Video Games

Thanks Nate! Glad to have you as a customer!

DJ Herron (DjMoney420) Posted on Google 2 years ago

Fantastic experience: Hands down favorite card shop, knowledgeable, fair, gives appraisals , doesn't always buy but is 75 percent more than anywhere else

brian peelor Posted on Google 2 years ago

Negative experience: Theu waited until after purchase to explain that there's a no return policy except for the same item. Had I known I wouldn't have purchased it because I didn't know if the recipient had the particular game we were wanting to get them for xmas

jacob marquez Posted on Google 2 years ago

Negative experience: I've bought ps1 games from multiple locations of retro gaming stores I got games here that don't even boot up look at disc and it looks like they were rubbed on hard wood floors I mean damn guys you don't resurface or anything that's hella disappointing

Super Smash Video Games

Jacob, we find this hard to believe. All disc gets resurfaced before they hit the sales floor if needed. If you really bought a game in the condition you claim it to be in we would gladly resurface it for you free of charge. Bring in a copy of your receipt and we'll get you taken care of.

Kai Crist Posted on Google 2 years ago

Negative experience: It kinda sucks to go to this location after having been to the Olympia location so many times. I pass by this place often and the last couple of times have taken it off my radar. I always feel unwelcome in this store when I walk in and really avoid most of the employees because of their lack of customer service and poor attitudes. They have a couple good ones but I always seem to be a bother to them. Pricing also seems rather inconsistent between the two stores with this one being around 20-30% over the other store. I love the Olympia store and have spent plenty of time and money there but I usually am wanting out of the Tacoma store minutes into walking in. EDIT RESPONSE: I didn't have any particular issues today. But every time I'm in it feels as though your employees are cold and uninviting. There is one gentleman in there a younger guy with medium straight black hair that is wonderful. Im not sure his name but he helped me out today and was extremely helpful unlike the other gentleman who has longer curly black hair and I believe glasses. I purchased a copy of Iron man on the PS3 as well as monkey ball touch and roll on the ds and at checkout I asked if you guys would be willing to do 15$ on the iron man. The younger gentleman didn't seem comfortable offering the discount so he turned to the other guy and asked him about the discount to which he replied in a cold tone with the exact words "prices are set". I'm not sure that is at all welcoming or even a kind no to a challenge on price.

Super Smash Video Games

Hello Kai, we’re very sorry to hear you had a bad experience today in our store. Can you please give us more details as to what specifically happened? I am one of the owners here, and have been here all day. I don’t recall having any bad situations with any customers and we’re always eager to help. Often times, I feel like we are asking folks too often if they need any help to make sure no one gets ignored or feels the way that you did today. As for the price difference, we welcome anyone to let us know if they feel like the price is incorrect. We are happy to check and make sure we are offering a competitive price. Thank you

Dantron69 K Posted on Google 2 years ago

Fantastic experience: Kind and friendly staff. They took time to not only have a conversation about what I was looking for, but also how they could help me get what I wanted. I would definitely recommend.

Blake Stagner Posted on Google 2 years ago

Negative experience: Wife bought me a 2ds xl and when I opened it, it had dust particle underneath the front screen. This device was previously opened up and repaired badly. They would not let us return it and offered to buy it back for way less than what we paid for. Shady business that never disclosed this and will not be coming back. There’s a better store on 6th ave. Avoid this place at all cost.

Super Smash Video Games

We would be happy to fix this for you. Seeing as it is dust, we must have not seen this when preparing the system for sale and once again are happy to rectify the issue.

Nathaniel Posted on Google 2 years ago

Fantastic experience: I love this place. I hadn't been for a while and since the last time I had been there they remodeled, everything is laid out really well, and the games are really well priced. The staff are super friendly and willing to answer any questions you have about anything. I will be coming back.

Super Smash Video Games

Thank you Nathaniel! Glad to have you. Thanks for the kind words!

Cyndi Markle Posted on Google 2 years ago

Fantastic experience: We went for Wii games. They had a huge selection. The prices ranged from $5 -$30 for games. The console for $95. They had games from Japan. They have other selections like Nintendo 64. 7 day return policy. All games consoles available.

Super Smash Video Games

Thanks for the great review Cyndi! Glad you enjoyed the shop!

Tyler Pinkston Posted on Google 2 years ago

Positive experience: The workers were helpful. I received a very fair price for the items I sold them. They were able to process my transaction quickly and without any problems. I will definitely be returning here whenever I need to buy, sell, or trade video games or consoles.

Nikolaus Pate Posted on Google 2 years ago

Fantastic experience: Hadn't been in for years before today, but it was as great an experience as it was then. Games are organized alphabetically and everything is well-defined. Selection is phenomenal. Prices are amazing. The staff is knowledgeable and helpful. I went in looking for a PS2 game and a few replacement peripherals for it, and the staff helped me get the quality products I needed to enjoy that experience again. I am infinitely glad that this shop is still around, and hope that it continues to stick around for years to come. If you're in the area and need something for your home console; be it a game, cable or controller, this store has got you covered.

Super Smash Video Games

Thank you for the awesome review Nikolaus, glad you made to time to visit us after many years!

enderbotxiii Posted on Google 2 years ago

Fantastic experience: Excellent service from kind and super knowledgeable, fellow nerds which is great but, where they shine is the Massive collection of games and consoles.

Super Smash Video Games

Appreciate the kind words!

Jesi Vega Posted on Google 2 years ago

Fantastic experience: Love this independently owned game shop where the salespeople really know their stuff and it feels as much like a community resource as just a store

Super Smash Video Games

Thank you Jesi! We appreciate you!

Cedar ellison Posted on Google 2 years ago

Fantastic experience: Recently offloaded some games and consoles that I could no longer justify keeping. Staff was incredibly helpful and honest accessing their value. Felt sad to let them go, but did make a great sale. These whiney 1-2 star reviewers are entitled brats. This is a place of business. Have something to offer (money or trade), but dont expect a free handout because of your nerd card!

Super Smash Video Games

Thank you Cedar!

Shane Murphy Posted on Google 2 years ago

Fantastic experience: I don't go to Tacoma often because I live just north of the bridge, BUT; I have been going to this store for YEARS, and I'm telling you they got a great selection of everything. If you want it, they probably have it and if they don't, they gonna have things you want. So great, feels like the late 90's, early 00's, LOVE. Also, go to Tortas Locas after

Super Smash Video Games

Thank you for the awesome review and thanks for going out of the way to visit us! We also like Tortas Locas!

Sheila Rink Posted on Google 3 years ago

Fantastic experience: My stepson went in there today to trade in his switch for a console he really wanted and they were SO AMAZING!! They worked with us and made his dream happen. We will always give them our business! Best game store in Tacoma!!

Super Smash Video Games

Thank you for the kind words! We hope he enjoys his new system!

Erik Larson Posted on Google 3 years ago

Fantastic experience: I was surprised by the selection of, well everything. Very knowledgeable and friendly staff. This is my new go to location for anything game related.

Super Smash Video Games

Thank you for the kind words!

Jason Dick Posted on Google 3 years ago

Fantastic experience: For discerning collectors this shop has everything from imported Japanese NeoGeo CD games to the Zelda gold edition console. If you want it they have it!

Super Smash Video Games

Thanks for the cool review Jason!

Nicholas Packer Posted on Google 3 years ago

Negative experience: Bought Paper Mario……Got the box an the booklet!!! But, got Super 64 Mario cartridge instead of the Paper Mario; really disappointing, because I really enjoy coming and seeing what they have and I travel a long ways when I do plus I spend good money too!!

Super Smash Video Games

Nicholas, when was this purchased? Please allow us to resolve the issue before leaving 1 star. We value our customers and are always willing to help.

UPDATE: we have not sold a copy of this game since February 2020?? Not sure you got this one from us. We also clean the label, and the sticker on the cart is not one we have ever used. We also don’t put stickers on the cart when it is complete in box.

D Jones Posted on Google 3 years ago

Fantastic experience: What a cool place! The staff was helpful and engaging. I was able to bring out my video game nerd and it was just amazing. So much stuff to look at and so many games! Just awesome!

Super Smash Video Games

Appreciate the great review! Nerds are welcome! Lol

Jordan Moore Posted on Google 3 years ago

Fantastic experience: Super awesome store! It's such a cool environment with a helpful and friendly staff and they pay GREAT rates for games. I recently went in with some old games and equipment. I thought, optimistically, that maybe I'd get $200 for it all. I ended up leaving with more than DOUBLE that! Maybe I could've made more online, but with 50 times the time and effort that I got by simply trading with them. Can't recommend highly enough.

CarbonInk Posted on Google 3 years ago

Fantastic experience: 5 stars store, you can find super rare games in there

Jessy L Posted on Google 3 years ago

Negative experience: Everything is expensive, and they didn't even acknowledge my presence as I walked around which was weird. Unless you're looking for something really specific, you can find half that stuff at thrift stores/craigslist/yardsales for a reasonable price.

Super Smash Video Games

Jessy sorry you had a bad experience with us, we do try to acknowledge everyone that comes in and visits us. We have been short staffed the past few days and I promise you all our staff are friendly and approachable. We hope you have a better day and Happy New year!

DEF One Posted on Google 3 years ago

Fantastic experience: Very knowledgeable staff and helpful. Asked about the SNES Mystical Ninja (very unknown game) and they were, to my enlightenment, familiar and agreed on its rarity. Got an unopened boxed Gameboy and they have a fun game where you guess the video game song to get a discount. That made the experience so much more fun! I felt like I was in some sort of anime show. They haven't done that the last few times I've been though... Bring it back!

Eli Koehmstedt Posted on Google 3 years ago

Fantastic experience: Was gifted a old xbox 360 from my brother and in turn wanted some old games I used to play on ps3. They had what I wanted and it was also fun to browse around the other systems and the games.

Super Smash Video Games

Thank you Eli! Enjoy!

anthony proud Posted on Google 3 years ago

Negative experience: Up visiting Washington from Oregon, went to this game store for the 3rd time, all 3 times we were ignored. This time we stood at the counter and waited infront on the register. 5 workers just moving around. Wasn't bothered about that until a worker walked up to the register and started talking to the people behind me, even lifted his head to look around me no high how you doing nothing

Macy Ferrans Posted on Google 3 years ago

Negative experience: Made a long trip to visit this store and found a lot of games I wanted, however they do not consider “CIB” as actually complete. They also have a very limited return policy and do not seem to test all their games. I purchased wii play and didn’t test it immediately considering I have never had issues with a game store selling games that don’t work. Their return policy of no exceptions after 7 days means I wasted $40 on a wii game that doesn’t work. I don’t think I will be making the trip here again. Edit to owner response: your information is incorrect. I was not offered to have the disc resurfaced without the receipt, I was told I would need to bring back all the info with the disc. Also, as a retro game store, you should understand that not all consoles are hooked up for gamers at all times, you should test all games before you put them on the shelves. And finally, as I discussed with your employee, the disc itself has no scratches and a resurface would not be sufficient in fixing the game. I should be given a new disc as the guy who sold me the game said “we have a dozen copies in the back”

Super Smash Video Games

Macy we list all of our games as C CI CIB or CIB/CB. I don’t know of any other stores that offer this level of disclosure to show you the items completeness. We are always happy to let you inspect the games before purchase and we inspect them ourselves before ringing a customer up. We feel 7 days is enough time for folks to determine if a game is in good working order, and in your specific situation, we would be happy to buff the game on our professional disc buffers to get the game working free of charge. It sounds like you purchased the game a month ago and we still offered a free $7 buff without even a receipt. I feel we have gone above and beyond to remedy fixing the game. Feel free to drop in, and we will buff the game for you as we offered when you called! Thank you.

Randy Cherland Posted on Google 3 years ago

Fantastic experience: Went here a week or so ago to get a charger for my DS rather than Amazon and I was surprised by the amount of games, came back today and picked up a couple of games for my DS to use for trips instead of my Switch. Staff are friendly and the place is clean and organized. Will definitely come around again once I’m through with these games and pick up some more!

rudy hayes Posted on Google 3 years ago

Fantastic experience: Edit: went to the store yesterday. Thebstaff was very nice and super helpful. Will definitely be going back. Was gonna go buy a retron from your store today. The owners own comments on negative reviews speaks louder than the negative comments

Super Smash Video Games

I’m sorry you feel our comments warrants giving us 1 star. We would encourage you to visit us and see for yourself that you would have a great experience in our store. Typically folks leave reviews based off of their own experiences. Thank you

Angela Stone Posted on Google 4 years ago

Fantastic experience: The “Super Smash Video Games” store & their employees are beyond amazing. I go to this location pretty often & not once have I ever had a bad experience, nor have I ever left the store feeling ripped off/upset in any manner. Their trade in prices are extremely fair in my opinion, they have huge selection of games, and if they don’t have what I am looking for when I go on the staff goes above & beyond to help me find what I need elsewhere or put me on a list to call you if someone else brings that item into them. A lot of stores would just tell you “oh sorry we don’t have it, keep checking back” because they don’t want to give competitors the sale, but these guys have given me multiple other resources to find the parts I need. Anytime I bring something in that they cannot take, they always make sure to explain to me what the issue is & how/if it can be fixed. They are super knowledgeable about the business they’re in & they don’t seem to mind giving advice/help when asked. If they don’t know how to answer my questions they will ask other coworkers for their opinion & will look up what I’m asking if no one else knows around them. Every time I go in to this location I come out with more knowledge & feel confident that I am being given accurate information. I have always been treated with the upmost respect when I go in & I would 100,000% recommend SSVG to any friends or family with confidence that they will be treated in the same manner. You guys + the young lady who works in there are ALL amazing people & I can’t thank you all enough for all the help/advice you have given me!(:

Kylan Sonnen Posted on Google 4 years ago

Fantastic experience: Great selection, fantastic employees, prices seemed on point as far as I’m aware of. I’d recommend to anyone who enjoys the hobby to check this place out.

Chris Molenda Posted on Google 4 years ago

Fantastic experience: One of the best retro gaming stores in the area. Huge selection and very nice employees! I visit everytime I'm nearby.

Matthew Montgomery Posted on Google 4 years ago

Negative experience: Huge inventory and great selection. I will never give these hustlers another dollar though. Sold me a GameCube controller that had its joysticks replaced by what I assume is someone using a fork and a bic lighter to do the soldering. PCB contacts broke when joystick was pressed down, entire controller is trash now. These guys knew I was new to the system and passed this off on me with a one minute trial run. Saw me coming a mile away, they knew exactly what was inside this controller.

Super Smash Video Games

Matthew, we are sorry you had this experience! Not sure why you would think we intentionally try to “hustle” you? We have been in business for nearly 10 years now by offering great products and being honest to our customers. We would never let an item be sold that resembled what you are showing. It would also be unfair to assume any store would open every controller to check for these kind of issues assuming the controller was in good working condition. We would be happy to fix this issue and would encourage you to reach out to us and allow us to resolve the issue before posting online that we intentionally deceived you. We have never chosen to run our business this way, and we never will. Reach out to us and leave your call back info so we can fix this issue. Thank you.

Alex Merk Posted on Google 4 years ago

Fantastic experience: The staff was incredibly helpful and friendly. The main thing I noticed is how absolutely impeccably clean and organized the store is. There wasn't a single cartridge out of place

S T Posted on Google 4 years ago

Fantastic experience: 2021 12 Has a lot of everything Nintendo anything, Sega stuff, PlayStation whatevers, XBox things, and handhelds. Saw lots of merch for sale and it's not just posters but plushies and extra accessories options to buy buy not necessarily needed. Enough employees and they let people in and keep the door locked. They have the most stuff I have in a retro store!

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