GameStop

Fantastic experience: Staff was very helpful

Positive experience: In person at the store, they are amazing BUT don’t bother trying to call this location because they never answer the phone! Call 10 times throughout the day and they NEVER answer!

Negative experience: Today I went to GS at 1215 am door was still close and the employee was sitting on the chair I knock the door to see what time will she open and she totally ignored me, I wait another 10 min before I left she stand up look at me and went to the back without at least say what time she open, hope she fix her attitude and at least let the customers know what time will she open the store, I know we are busy and we have stuff to do before open but at least let know the customer know that you are busy and will open a little late.

Negative experience: Would not go here they do not value customers or items

Negative experience: Do not buy pre-owned controller from here … bought 3 preowned controllers all have had stick drift and still have to pay to replace . They fix the controllers enough to sell

Negative experience: I bought stuff here that they claim works, and it breaks before the year is over. They don’t respect a 30 day return policy, which makes them “middle men” with a fancy sign. Spending $100 dollars per item, and it’s either not worth it, or breaks.

Negative experience: Consistently rude and condescending for the 10+ years I’ve been here. Only one cool employee ever.

Positive experience: All of the nearby gamestops (including this one) are under a test and are not supposed to price match with anything including their online store which made our trip there a little annoying although you can still order for pickup with online prices. Everything else there was great and the staff were very great helping us do an online order for pickup.

Fantastic experience: Excellent customer service. She was super friendly, helpful and very knowledgeable. Store was clean and well organized.

Fantastic experience: Great stop, signed my kiddo up easily for a membership and traded some games and we were on our way.

Fantastic experience: The manager and his staff are friendly and knowledgeable. Half the bad reviews here are just salty about game prices and the rest are mad about mask mandates from the corporation in 2020. Lol. The people that work here are great and they keep this place running for our convenience. The store is always clean and well kept and the selection is as robust as it's gonna get. If you don't like dealing with people order online.

Positive experience: Always friendly and always find what I need and more

Fantastic experience: Good selection of games but a better selection of action figures for collectors.

Negative experience: Yeah I think I am done with gamestop in general. Went in to see if they had Valkyrie Elysium which released today and they have no copies. They seem to no longer carry newly released games on day one unless you preorder it. My pro membership ends next month and I don't think I will renew it and just order my physical games via amazon or just digital. Don't really see the purpose of this store anymore

Fantastic experience: Don't usually shop here only for Gift Cards for the Gran Son. But the staff was very friendly and helpful.

Fantastic experience: very helpful and knowledgeable staff.

Negative experience: Don't have any Xbox one s in stock

Negative experience: Can't go in without a mask. I am so over this.

Negative experience: They Never have anything. Order online. It would be a waste to keep going to gamestop.

Fantastic experience: Good place to get video games

Positive experience: I think this visit to pick up my copy of Persona 5 Strikers will be my last visit to any game stop ever. Nothing bad happened but these stores used to be a good place to go and pick up interesting titles in niche genres I love to play. Now they sell shelf space to the big AAA companies and now all I see are games like CoD, Battlefield, Madden, Assassin's Creed, etc. Basically if you aren't EA, Ubisoft, or any big budget AAA studio, you aren't gonna sell games here anymore. I will be from here on out ordering from Amazon or buying games digitally. Goodbye gamestop, it was fun.

Positive experience: Hunter loves this place

Fantastic experience: Had what I needed, had my questions answered by helpful staff. Good experience overall.

Positive experience: Helpful and friendly

Fantastic experience: Quick customer service

Fantastic experience: Very professional and knowledgeable staff great experience

Negative experience: Walked in, said hello then asked why I didn't have a mask. Tell them I medically am not able to wear one and they still tell me I have to leave and were pretty rude about it. So I walked out telling them they'll never see my money ever again. I'm sure judging by her attitude she will not care but I think GameStop would like to know how their employees at this location treat their customers. By the way, the mandate for mask was lifted and only in place for government offices in Clarksville. Not video game stores. So technically, people should be able to visit this store regardless if they have a mask on or not. Just fyi

Negative experience: Someone need to tell they employees Game Stop runs the show. They don't run gamestop.

Negative experience: Gotta wonder why they would kick paying customers out when their stock prices are dropping and they are closing stores.

Fantastic experience: Friendly, knowledgeable, and helpful. This just became my new goto GameStop.

Fantastic experience: Staff has always been helpful and friendly. By far my favourite store in cville

Negative experience: Gave me the wrong code for a game when the register said it was the right code, and staff seemed like they didnt care at all

Fantastic experience: Awesome deals

Fantastic experience: The staff were very friendly and patient with me. I admit that I am stuck in the 90's, so I was completely floored to discover that they dont make the Wii anymore. They answered all my novice questions, and didnt make me feel small for asking. If I ever venture into the gaming world, I will definitely return to the branch off of MLK and Madison.

Fantastic experience: Always nice and very helpful

Fantastic experience: Only GameStop in Montgomery county I use

Fantastic experience: What can i say, games games games.

Fantastic experience: Great

Fantastic experience: Great customer service and a very friendly environment. Only game stop I go to.

Positive experience: Great place. The staff is knowledgeable when it comes to their products as well as being helpful and friendly.

Fantastic experience: Very helpful people and fun

Positive experience: Creepy guy just watching me look at stuff made me not want to buy anything my husband even wanted to leave and buy it from walmart

Fantastic experience: friendly employees and great service

Fantastic experience: The management and the workers are really chilled and down to earth. Besides pushing the forced deals down your throat they are quite knowledgeable and helpful to the many questions that could be asked. The store is kept nice and clean and well stocked.

Negative experience: The girl working there that I delt with the past two visits has very little knowledge on gaming products. Went in for a Elite controller but all they had was a used one. I was told one price even though it was missing some of the accessories. Upon check out the price was just as much as a new one and the girl said the system wouldn't take the discount and I was still getting a good deal. What a freaking joke. It's sad because I love Gamestop and have shopped here for years but because of one ignorant employee I AM DONE WITH GAMESTOP FOR GOOD!!!

Fantastic experience: Literraly the best Gamestop in town and the staff is amazing!

Positive experience: Game system are very pricey, but the games where pretty reasonable.

Negative experience: Cashier was very rude.

Positive experience: It's a GameStop. They have games. The staff is friendly and knowledgeable.

Fantastic experience: Employees are always knowledgeable about new releases and fellow gamers; long time favorite game store, pre-owned or otherwise.

Fantastic experience: The staff is always very helpful and always efficiently gets my transaction done.

Fantastic experience: My son is always been a gamer from day one when he was in the Middle School he's bought countless games on my account his account and I would use academics to earn him the opportunity to purchase these games GameStop will always hold a valuable part my heart because I am a father who used to stand in line at 2 in the morning when he was giving us donuts and Redbull and coffee and it just blew me away about the customer service on the inside how they would strike deals with my son Etc

Positive experience: Store is so tiny that it's difficult to be in there when other customers are shopping also. Otherwise, typical GameStop with knowledgeable staff

Fantastic experience: Great people and a very clean store

Positive experience: Games are pricey but they do have a large selection. They take trade in also.

Fantastic experience: Went in for a simple power chord came out with that and 2 games. 2 used ones for 20 and even applied a birthday discount. 8 dollar cord cost me 2.18 after all

Fantastic experience: Has everything you need!!!

Fantastic experience: It is the best place to get any an everything gaming related, the staff seems to know just about everything for games an console yes they do ask you to pre order things but thats just part of their business model so it doesn't bother me, I have never felt presurred into anything

Positive experience: Some folks that work here can be great, some can really be a pain, bordering on rude, but not quite. I'm better off knowing what I want here and not asking any questions. You never know what quality of service you will receive

Positive experience: Alot of nice people ^_^

Fantastic experience: Great people.

Fantastic experience: Clean store. Great selection.

Fantastic experience: Awesome service

Negative experience: I meant to write this review sooner. I love about 25 mins from this location. I called them on a recent holiday and asked if they really closed at 6pm like the online said, and the lady said “not that I know of.” So I said I’d be there soon, with the intentions of spending $400 of my money on a new PS4 pro. I get there and as I’m walking up to the door I see customers in there talking at the counter. It’s about 5 minutes after 6 at that time. I reached for the door and the guy that was working locked it right in front of my face. He could tell I was there. Didn’t even make eye contact or apologize and say they were closing early or anything. So I went back to my car and called them. Same lady answered. I told her I had talked to her earlier about the Pro and that I just got there and got locked out. She just kind of laughed and said “yeah. I guess we looked at the schedule wrong and really do close at 6. We will be open tomorrow.” This is not the first bad experience I’ve had with this location. It’s the closest GameStop to me and I’d like to start having better customer service when I get there. Or at least not to be laughed at by someone’s own fault when reading their schedule. I immediately walked next door to Walmart and gave them my $400 and bought a pro. I wasn’t very happy at all. Still not. I really looked forward to getting the points for buying that console. I’ve always done business with GameStop and that location, but I’m almost done with you guys in general.

Fantastic experience: Best GameStop in Clarksville.

Fantastic experience: Who doesn't love GameStop? I've had great experiences with the staff at this location so far.

Fantastic experience: The staff there definately know what they're doing, and the deals are awesome. If you want any older games, you can most likely find them online.

Fantastic experience: Great prices, knowledgeable staff, good selection

Negative experience: they gave me the wrong game and then they want me to pay a extra 10 for the game i want hell no they screwed up not me!

Negative experience: The staff is very rude to customers never go there buyers beware of the rude staff I'm calling corporate and Report them

Negative experience: Gamestop' s website said they would give me 100$ for my Xbox one s to trade I for the Xbox one x. When I went there they only offered me 55$ when it was in prestine condition. No scratches, clean, super quiet and recently changed the fan.

Fantastic experience: The staff are really friendly and helpful. They're happy to answer any questions you might have and do what they can to make your visit a good one!

Positive experience: Small store but they the games

Fantastic experience: Good service

Fantastic experience: Good price on used Wii games, and the staff is helpful.

Negative experience: This is the worst place in Tennessee. The staff is always moody.. when you buy a new game they give you

Fantastic experience: Love GameStop great service!