GAMEWARE — Video Game Sales & Repair

Fantastic experience: Awesome store! If you visit, tell them i sent you!

Fantastic experience: I first called asking if they could do a disk resurfacing the phone call was very pleasant and friendly he immediately diagnosed the problem and after bringing it in he told me there was a chance it wouldn't work as there was heat damage and the disk was splitting but i went through with it and it was well worth the $5.56!

Fantastic experience: This place has everything and for great prices. Was looking for some power cords and AV cables to go to some of my retro gaming consoles and they had them for way cheaper than anywhere else. Also, most places don't even sell them anymore. Definitely going back.

Fantastic experience: My new stop for new and used gaming good. They have it all even a few original nes titles. Bought a pre-owned Xbox one s from these guys, the console and 4 games I bought work perfectly. Staff was courteous and product knowledgeable. Gameware, you all just earned my business for good.

Fantastic experience: I'm glad I got my PS2 game from here because everyone is nice here I'm coming next month or sooner to get a PS4 here and maybe a few games

Fantastic experience: These guys are very informative. They can resurface your games, they have vintage games and consoles. They can repair your console in a day and repair controller's. Why would you want to go anywhere else But,Gameware

Fantastic experience: The workers were very polite for the short Time , I was in there and took care of my gaming needs appropriately

Fantastic experience: Stopped in today with my son to check the store out. Found a lot of great priced, NES, SMS, SG, and N64 titles. Also got a nice uDraw tablet for my daughters for their Wii. Such a great store with helpful staff. Left a pixel club member and will definitely be back soon!

Negative experience: These guys are out right crooks! You got systems in here and games selling at the same price, if not more, as what they were 15-20 years ago. Call it "retro" What about a game token for $8 to play one of those Chuck-E-Cheese machines to get a little Japanese toy. They also sell defective gear. They also outright lie to you. I got a memory pack for the 64 and was told its new from a 3rd party, or I could get a used one. I got the new one, and when I got home, somehow there were saves on this new memory card. They took it back and I didnt even get a replacement. Just store credit. Absolute worst business ethics out there. Not to mention when I went in one day, an employee was arguing and threatening a customer over return policy. Very classy! It does have a 'decent' selection to look at, but that is all you want to do from this place.

Fantastic experience: Five stars to this guy Archer! His customer service outshines any Chick-fil-A worker! Dude is a legend!

Fantastic experience: Good company to do business with. Stands by produ t and repairs.

Negative experience: They only do same same day repairs on consoles of their choosing not PS4, which is widely still use a week to repair a fan that makes no sense

Fantastic experience: These guys are legit and care about their customers. I wasn't 100% satisfied with my retro game repair and they went above and beyond to rectify the situation. Huge shout out to Archer(!), Connor, and their tech for taking care of me. These guys exemplify what being a small business is about.

Fantastic experience: great service , they worked with me and fixed the issue on my playstation even in the holiday

Fantastic experience: Im a frequent shopper at this location. I love the nostalgic feeling i get when i walk in. Very friendly employees...customer service is unmatched. I took in a console to get repaired and they had it fixed in a day for very reasonable price.

Fantastic experience: Great people always working to make sure you leave with what you need! I've gone a couple times to get different consoles fixed or repaired! After going to them a couple times I trust no one else to repair my consoles and handhelds

Fantastic experience: I bought a Game Boy Advance SP from Gameware. The system works really well and the games run great, which is the most important part. The only downside is the condition: the top and back both had a lot of scratches, and for $180 it felt a bit pricey for how worn the outside looked. Still, the console itself plays perfectly, so overall I’m happy with it — just be aware the cosmetic condition may vary. Also, the emoppyles were really nice and they have a great collection.

Negative experience: My brother went in this establishment today to look around. He parked in the handicap spot as he does at every place, he forgot to put his placard in view. The person working today told my brother to “go put your handicap placard in view since your real handicap” real sarcastically. Truly amazing how rude people can be not every disability is visible. Choose to be understanding instead of jumping to a conclusions. Let this be a learning opportunity today.

Negative experience: Bought a used Xbox and it turns off after a while. Don't buy the console!

Fantastic experience: I've been to GameWare several times and I have had great experiences each time. There were two separate occasions in which I brought used games from the shelf to check out even though the cases were a little worse for wear. In both cases, the store had a much cleaner copy of the same game, case, and manual to sell me for the same price. Additionally, they have a disc cleaner and will make sure the discs are clean before you walk out of the door. While some other stores clean their discs behind the scenes as they come in, I like this better because it gives the customer reassurance that the disc has indeed gone through the cleaning process. I've enjoyed chatting with the staff while waiting for the cleaning process to finish.

Fantastic experience: I just found out about this place, it's absolutely amazing in there. So many choices at great prices, and the people working there were the nicest!

Fantastic experience: HELLO THERE MY FRIENDS!!!!! I LOVE THIS PLACE SO MUCH!! Sorry for the caps btw!!! Hello to everyone else who will be reading this post!! This place is a grand slam my friends and people! Come to GAMEWARE on college dr. because it is LIKE HEAVEN!!!! You get the classics and current games that you want. The SERVICE IS SO AWESOME!!!! You will love the place. Yes they will take care of you all because they know their games and they know how to do their job!! They are very very very very nice and they are great people! They WILL greet you when you come in no matter what they are busy with. If any questions just pop the questions at them and they will TRY to answer the questions. No shame in asking silly questions about games, because that is their job!! Games are not over price because it is base off of what info they look up and checking the internet. They will always have smile with you no matter what and you will be happy with your purchases. This is just my ADVICE is that before you all go to leave the store ask them to play the games that you all have purchased to make sure that it works because sometimes the games doesn’t work. Mainly ask them to test out the used games. I am not saying that it is their fault but I am saying the games sometimes doesn’t even want to work at all. Be sure to ask them to test out the systems that you all are purchasing to be sure that it works because sometimes when you all don’t ask and go home and you all using it but all of sudden it doesn’t work at all then it won’t be the store fault tho, because they know it works just fine when they have it in their store. So they don’t know you did to the systems while it was in your hands. So don’t blame them. That is why I said ask them to test the games and the systems out before leaving the store. I say this because I want what is my money worth and buying it. But over all LOVE THIS PLACE!!! LOVE IT!!!! Of course this the same person who comes here a lot to buy games and trade ins too!!! I was also here just the other the day October 15th, 2025. LOVE THE PLACE IT IS SO MUCH HEAVEN!!!

Fantastic experience: Can’t say enough good things about Gameware have been a customer for a long time. Employees are knowledgeable and fun to talk to.

Fantastic experience: Great service, very friendly staff

Fantastic experience: Staff was really knowledgeable and personable. Lots of Wii games to sift through and good prices on used games. Definitely recommend checking out if you’re in Baton Rouge.

Fantastic experience: Exceptional, next-level customer service.

Fantastic experience: I've been coming to both location of Gameware in Baton Rouge for the past 10+ years and I've never been disappointed with it since. Their catalogue of both retro and modern games is impressive giving the selection of the competition, the services provided are quick and professional level and the staff are friendly and willing to spend time with each customer to help each other out. I wouldn't give anything but the highest recommendation for this company and for the future of physical game media.

Negative experience: Went in with my children. Got a switch 2 game. No one offered to help us with anything. Got to the register. I was told by the guy at the register the game was for a Switch 2, which I do own. Have since they were 1st released btw... He asked me if I had the Swtich 2 system almost insinuating that I couldnt afford it. I made my purchase & left there to never return there again. Boy do I miss the awesome workers @ our closed down Gamestop.

Fantastic experience: The very best customer service I could've asked for. The service technician alone was absolutely amazing, patient, helpful, and an absolute genius when tinkering with my PS2.

Fantastic experience: Do you guys know how to fix old versions of PS4 corrupt

Fantastic experience: Got a disc repaired here. Works really well, and the sales person was very professional and courteous. Plus, They have a lot of games you wouldn’t find anywhere else. Especially in the retro section. The prices are pretty decent, and they have a wide array of accessories. Each team member carries a high caliber of professionalism with them.

Positive experience: Im a frequent customer of gameware and im disappointed to say ive been let down this time i purchased a copy of pokemon white and silver white was perfect but silver on the other hand had no battery replacement its no problem for me who has a solder iron and the materials and know how to replace said battery however for someone without these tools they would have to take another 3 hour drive to get said battery replaced.

Negative experience: Horribly overpriced. Buys games on eBay and resells them for 200-400% markup. Owner was rude and dismissive. Don't waste your time going here.

Fantastic experience: Dropped my ps5 off to get repaired and it was ready within two hours and the staff was SUPER friendly. I would highly recommend!

Positive experience: Great place for gamers

Fantastic experience: Great experience. Jack helped me find the game I exactly wanted. Would come again.

Fantastic experience: Great customer service, with an abundance of supplies and games for whatever console you have.

Fantastic experience: This place is incredibly clean, organized, and welcoming the moment you walk in. The shelves are stocked neatly with games, accessories, and collectibles, making it easy to find what you’re looking for without feeling cramped like in some other shops. The displays are also well-kept, and you can tell they take pride in keeping the store nice for their customers. What really made our visit stand out was Jeff, one of the staff members. Jeff is an awesome guy who went above and beyond to help us find a rare game we were searching for, and he took the time to explain which games were on sale and what was worth picking up for our console. He was patient, friendly, and genuinely seemed excited to talk about games with us, which made the whole experience even better. The store also has fair prices and a great selection of both new and retro games, plus cool merch that you don’t find everywhere. You can tell it’s run by people who love gaming and care about their customers, not just about making a sale. Overall, if you’re looking for a great game store with an inviting atmosphere and a staff that cares, this is the place to go. Huge shoutout to Jeff for making our visit awesome! We’ll definitely be back.

Fantastic experience: Jack was the best game employee I have ever been around from recommendations to hospitality 10/10

Fantastic experience: Jack was cool!! We bought a couple things and was the most knowledgeable friendly person. If you trying to buy anywhere come here, best stock and best service 10/10 in Baton Rouge.

Fantastic experience: was this guy named jack was amazing very chill guy and very nice

Fantastic experience: Jack is awesome. Really did help me a lot

Fantastic experience: This is probably the best place to go if you’re looking for both new games and retro games. The prices are a little too high but they have a plentiful amount of stuff. They also did really well preparing my broken PS2 and the customer service is pretty good as well.

Negative experience: Okay so for context I bought Pokemon mystery dungeon for my ds but here’s the thing it totaled to around 69.60DOLLARS(this is plus tax the original price was 62.99)but when we bought it we looked the game up and the game sold at Walmart for 21DOLLARS this place is trying to steal your money so don’t bother coming but I will admit they have the nice games available but the prices are just terrible don’t buy unless your SURE only they have it(or your incredibly rich)

Fantastic experience: Cleaned out the closet and brought in everything from an old PSP, an old Nintendo DS to Barbie and the 12 dancing princesses, sold the lot and got well paid. They're professional, diligent, and even gave me an itemized list so I could see the breakdown of how much everything sold for. Best place to find whatever it is you're looking for

Fantastic experience: Excellent game store, has everything I like and lot of cool games and retro hardware! Highly recommend! Great owners!

Fantastic experience: I absolutely love this store! Staff are nice and helpful, even if they don't know too much about what you want, they try their best to help. The store is small, but it's still spacious and it's clean. Easy to find what you're looking for as everything is in its own category sorted by console type. Some stuff is a little pricey, but it's really only the rare hard to get stuff that's expensive, everything else is more reasonably priced, and games can go down to 10$ depending on Genre and title (mostly sports). They sell games, consoles, converters, memory cards, controllers, as well as misc things like posters and anime figures. Also as a tip, have them test the console and controllers before you leave, as my parents PS2 controllers had shorts in the wires, and my GameCube couldn't read discs. Taking it back we got free replacement of my parents controllers and my GameCube due to warranty, but it'll be better if you avoid having to take it back by asking them to test before you leave, especially if you don't live nearby

Negative experience: Customer service is horrible

Negative experience: Went to sell my Xbox one s 500gb and they said it's worth 47 bucks if it works plus went to sell call of duty WW2 Lego marvel 2 and Lego Jurassic world and they said it was 3 bucks don't sell your stuff there

Positive experience: There's a wild variety of games to purchase and they buy and sell games to

Fantastic experience: I love this store like SERIOUSLY, it's a great store It's great for games from past console generations, and great for games in current generations.Gameware has so much games for past generation consoles like it's almost like they focus mainly on games in the past that but they do carry a decent amount of current gen games it's paradise for a person who only owns a Xbox 360.

Fantastic experience: Great store! Everything from modern and a smorgasbord of retro, give them a browse!

Fantastic experience: As someone who's seen this store rise from its very beginnings from a youngster to a now-31 year-old, this is a fantastic locally owned gaming store! The staff is always friendly and welcoming, and they have a broad selection of both modern and retro gaming (not to mention they're the only place in Baton Rouge to do repairs. Exceptionally, at that). I always look forward to every trip here to either add to my rebuilt retro collection, or pick up any new releases that interest me. 10/10 store EDIT: Google asked me to edit this for some reason. My opinion has yet to change. Still the best game store in Baton Rouge by a mile!

Fantastic experience: Great customer service, best game store in town.

Fantastic experience: Outstanding job!

Fantastic experience: Amazing place and great customer service.

Positive experience: They know what they’re doing in here. Very helpful!

Fantastic experience: Awesome place, VERY knowledgeable staff that was VERY Helpful!! Will definitely do business here again!

Fantastic experience: I will definitely use this place again for any future problems. Brought in a PS5 that wouldn’t turn on after a suspected power surge. Was told it would be ready the next evening, but it was actually ready a few hours later. Guys seemed very knowledgeable, and took time to explain answers to my questions.

Fantastic experience: They can fix custom controllers and they had friendly employees with fast repairs and they fixed my ps5 to I will be returning.

Fantastic experience: They Have Dang Near, Every Video Game/Game Console You Can Think Of. The Video Games/Game Consoles Are Affordable & Works. I Was Able To Find The Majority of My Childhood Favorite Video Games. All Employees Were Cool. Especiallly, Mr.Jacob. I Buy Games From Here From Now On.

Fantastic experience: I don't ever write reviews, as a matter of fact, this may be my first ever. I consider myself a pretty avid game collector, so GameWare often meets my needs when it comes to finding high quality retro titles. Well, I went in Sunday and purchased a CIB Arc the Lad Collection on PS1. Holy grail item for me. I should've persisted the clerk at the time, I believe his name was Caleb, buffered the disks for me. As unfortunately, when I got home and got around to testing the discs, disc 1 didn't work. I began to panic a bit, as this isn't something easily replaced. Not only that, but I didn't have a receipt! If anyone actually reads these reviews, I am 100% certain I did not get a receipt. I contacted GameWare on College Dr. and luckily got a hold of Jacob. He knows I frequent the location and typically buy higher priced items, and he assured me we would get this taken care of. He came through big time, and told me Mall of LA GameWare had it and they would replace the disc for me. Jacob and Richard at College Drive GameWare always come through for me and I really appreciate their customer service and attention to taking care of problems. This cannot be stated enough. So I head to the Mall and was greeted by Olivia, who helped me through the whole process. She actually pulled a PS1 down from the shelves, hooked it up, and tested each disc before we left. Finally, everything worked as intended! She even replaced a few discs that she had that looked better than the ones I had from College. She was super nice and friendly and totally took care of my problem. Thank you to GameWare staff for resolving this issue and making purchasing retro games not just a fun, but reassuring experience, as these older items can be unreliable to say the least. I will be back, and hopefully, can get Lunar 1 CIB next time!

Positive experience: Great store. The cash offers are lower than pawn shops though. Edit. It was something I already sold. The offer came from you. You had zero in stock and I was given 20% of the last comps and that was the TRADE offer the cash offer was even less.

Positive experience: Went to this place a few months ago and the place was alright. There was a vast selection of games, consoles, and accessories. MY only problems were that the games are pretty overpriced (especially for ones I got like Sonic Generations and Unleashed). The last time I went there, the staff included swears in their speech, but became aware of it after a while. I just wish they'd do better with their customer awareness.

Fantastic experience: A very nice store with kind staff. Loved chatting about Pokémon with the person who handled my exchanges.

Fantastic experience: They have a great selection of new and old games. Caleb is great and helped me beyond expectations ! Will definitely be returning.

Positive experience: Great selection of video games from retro games to current systems. Pricing is fair and not extremely overpriced from online market value compared to other video game stores I've been to. Definitely an all in one stop for any gamer to check out!

Fantastic experience: Gameware is great place to games and game systems and other stuff for the game systems amazing people.

Fantastic experience: Excellent customer service!!!

Fantastic experience: If you are into retro video games, then Gameware is the game store for you! They have a range of video games from NES to Wii U to PlayStation games. I purchased Paper Mario Color Splash for the Wii U, and it runs smoothly so trust me when I say they carry quality products.

Positive experience: You will be paying more than market price at least on the retro games and retro consoles. Looked at the N64 and asked if it came with anything more than the console because it was priced much higher than what the market currently has them selling. Just makes it hard to support local. Very clean and employees were very helpful. The selection is very impressive.

Fantastic experience: I came in to get two of my ps5 controllers fixed and I was kind of in a hurry to get them back, but they couldn't fix it right on the spot, so they gave me a good deal on my old ones to put towards new ones. The customer service was great as well. I highly recommend coming here if you need help with something game related.

Fantastic experience: I would like to thank mr steve for helping and fixing the problem that accumulated at his store now that i know i can call mr steve for any misunderstandings i will definitely do so and continue my business there also he's very polite and understanding also apologies for the mistakes on behalf of his associates i really appreciated him for reaching out to me thank you so much mr steve i really appreciate your help with that being said any problems or concerns just ask for MR STEVE I promise he will address it as soon as possible

Positive experience: Took my ps5 for overheating problem service was good

Fantastic experience: I came in with a broken PS5 controller, and walked with a fixed controller and an original xbox! Great team and people!

Fantastic experience: I've been many times buying new and retro games. Recently however I had an experience which made me desire to review and share my experience. I bought a second modded vita used online and it had stick pull. I got in touch with gameware on college drive and they took the time to order and replace the stick for me. I feel like they went above and beyond to help get me gaming again and it's nice to know there are places we may be able to get repairs made on consoles and systems. Good stuff. All my interactions were very pleasant and professional. Very pleased with my experiences here. Highly recommend.

Fantastic experience: we got a ps4 and it ended up having some problems. Richard was so helpful he helped us get one that works well and he tested it right in front of us to make sure we didn’t have anymore problems. genuinely so helpful tysm!!

Fantastic experience: I just got a copy of Super Smash Bros Melee and Mario Kart 64 both working and in great condition, I highly recommend shopping here!

Fantastic experience: Pretty good

Fantastic experience: there is this skinny long haired employee that honestly is very awesome. He helped me figure out what I needed and just sounded like he knew his stuff. I usually go to gamestop but the experience at this store was way better and they have more stuff. i don't remember his name but awesome guy and really sweet

Fantastic experience: Love browsing retro game stores like these.

Fantastic experience: Very friendly and helpful. I definitely recommend this place for any gamer, even for people with no gaming knowledge They will be able to help.

Negative experience: I wish no one would shop here. They buy things off ebay and double the price. I've literally sold to them via ebay on a shipping label. Please please please do not shop here.

Fantastic experience: Emailed about possible fixing a game boy color and no one has responded. In response to my previous review the owner did get back with me and I was able to go ib and get the system fixed. Come to find out it just needed a cleaning. The employees were very knowledgeable and kind. Even the owner came out and joined to convo.

Fantastic experience: Gameware is a great place to get your new and used games. Would recommend to anyone! Staff is great and helpful.

Fantastic experience: Very experienced team; great service!

Fantastic experience: 10/10, the employee Jack Fenner was very helpful and friendly, and fixed each and every issue I had with my 3 Xbox controller for an insanely good price! I will be going to Gameware for any and all future gaming-related issues.

Fantastic experience: It's ok

Fantastic experience: So I had a problem with my PS5I just bought yesterday Couldn't get it too? Log in at all try all night Do not get any results from the store I bought it from so I made one phone. My issue was solved the guys at this store. They are awesome problem solve? They have a customer forever thank you very Gameware.......

Fantastic experience: One son suggested this store as I needed help to set parental controls on the other son’s Xbox. Jack worked on the Xbox between customers then stayed a little late researching what needed to be done. Kept the Xbox over night then resumed working on it the next day. Could not possibly have done this myself. Came back the next day and Jack had it all set up - - opening hour, closing hour, and max usage per day. Outstanding customer service with exactly the requested result. Take a bow, Jack and Gameware!

Fantastic experience: Best game store I've ever been to. Used to live in the area and even if there was a 3-4 month gap between me walking in and buying something the employees/owner always recognized me. Also very much appreciate how they carry old cartridges and merch. I'm pretty sure they're the only store within the whole city limit that does so lol.

Fantastic experience: This place is awesome. Only place to go for retro and newer gaming. I'll be a customer for life.

Fantastic experience: Locally owned and the staff were so cute

Fantastic experience: Awesome store great worker the manager at game ware in the mall of Louisiana his awesome manager game ware got great deals great location Awesome worker there great help find the game you want check them out

Fantastic experience: Nice folks working there. It was quick to get what I wanted and look around.

Negative experience: Went to buy a wii and they told me neither them or the mall of LA had any without checking. The mall of LA had 3 in-stock. Great service from the mall terrible service here

Fantastic experience: Nice people with good games.

Fantastic experience: Great store although prices all still a little higher definitely for Xbox 360 consoles but there are so games I want you to find for me because some of them is out of stock and I been look for them please help me

Fantastic experience: They always have a good selection of games, sometimes they seem a little overpriced on a few titles but definitely worth it if you don't want to wait to find a deal on ebay! Staff is always super nice

Fantastic experience: Lots of Nee and Used Games and consoles