GAMEWARE
Information about GAMEWARE
70836, Baton Rouge
Opening hours
We stock a vast array of classic and current generation video games, consoles, and accessories from Atari all the way to PlayStation 5.
We carry a full line of Funko Pop along with action and toy figures from Banpresto, Furyu, Bandi Namco and more.
We specialize in PlayStation, Xbox, and Nintendo repairs including PS5, PS4, Xbox Series S|X, Xbox One, Nintendo Switch, and retro consoles.
We also repair controllers, replace game cartridge batteries, and resurface game disc.
Photos of GAMEWARE
GAMEWARE: Reviews
Fantastic experience: Visited this place three times so far for a trade-in, a console repair, and a purchase. Each time I felt like I'd been treated fairly. All 3 staff members were friendly and knowledgeable. The selection of games has a nice variety of recent and retro, even some harder to find titles and not just 27 copies of something no one really wants. Would definitely visit again.
Fantastic experience: I had an amazing experience at Gameware in the Mall of Louisiana! The two employees who helped me provided phenomenal service from the moment I walked in. They were incredibly friendly, welcoming, and knowledgeable about everything gaming-related. When I wasn’t completely happy with my first purchase, they went above and beyond to recommend a game that perfectly matched my interests. Their enthusiasm and genuine care made the whole shopping experience fantastic. If you’re looking for a place with a great selection and staff that truly care about helping you find what you love, I highly recommend Gameware!
Fantastic experience: Great people working here. I been coming to the Gameware at the Mall Of Louisiana since it was at its first location in the mall. They offer disc scratch removal service for $5.50 after tax. They always have exclusive retro games for sale.
Positive experience: They have a pretty good selection of games, even classic NES games, but they are very overpriced.
Fantastic experience: These guys are awesome. Very friendly staff, and fast service. Went in on Sunday to have my ps4 hdmi repaired, and got it back the very next day. 10/10 job was done on hdmi port. They even took the time to clean the dust out of it. I highly recommend this place for the best service and prices.
Fantastic experience: Navid was so helpful when I came in with an Xbox remote control challenge. I was having trouble connecting the controller via bluetooth to my PC at home. He updated the controller while I was in the store and wrote down the directions should I need to update it again. I even learned a few neat gaming facts while I was in the store waiting. Top notch customer service! Please support this local gem :) Thanks guys!
Negative experience: Just about everything in the store is over the market value.
Hi Jérôme,
Thank you for the review. We are always trying to find a balance between having a good selection of games (especially the more rare games) and having fair prices.
If you don't mind will you please give 2 or 3 examples of games that you saw that were above "market value"?
Thanks.
Fantastic experience: Awesome experience, they repaired a controller for a good price and had it back on time. Nice staff as well.
Fantastic experience: Didn't have any Silent Hill
Hi Emanuel, which one are you looking for? I may be able to special order it. Please contact me a [email protected]
Thanks,
Steve
Positive experience: They answered my questions and had the product I wanted.. my concern is the level of professionalism... the sales associate was very hyper and rushed me. I asked the associate to relax I'm in no rush. The associate got very offended and defensive. This young man had zero poise. In fact he removed himself from the transaction and walked to the back. I mean really??? This is a video game store.. lol.. Another associate stepped in. It made for a very awkward moment. In fact I was ready to leave so bad that I told them keep the change and left out immediately..... I probably WILL NOT go back unless absolutely necessary... GameStop we need you!!!!
Hi Kris,
Thanks for sharing your feedback. I am sorry your experience didn’t meet your expectations. You should never feel rushed at either of our store locations. I can assure you it was an uncommon instance and if you give us another chance we will do better in the future.
Please feel free to reach out to me at [email protected] with any further comments, concerns, or suggestions you wish to share. I would love to make things right if you give us another chance. If you prefer to speak on the phone I will give you my direct number when I reply to your email.
Thanks for giving me the opportunity to address your issues. I will do my best to make sure any potential future visits meet your expectations.
Steve B
Owner
Negative experience: I wish no one would shop here. They buy things off ebay and double the price. I've literally sold to them via ebay on a shipping label. Please please please do not shop here.
Positive experience: Small store with a decent variety of consoles. Prices were on the higher side at a few of the games I looked at.
Fantastic experience: Old school games and nostalgia.
Negative experience: Starting to lose its luster. Staff always friendly and they have a great variety but their pricing is inconsistent at best. From fair to completely overpriced with no considerations for completeness or condition on higher-end items. Have a great variety of harder to find jrpgs for ps4 etc but again pricing isn't updated. Too, all games on walls are re-wrapped with shrink wrap which often leaves cases damaged/melted from this process.
Hi Michael,
I couldn't agree more with your observation of us not using conditions. I have some good news on that front. We are currently working on having Complete, No Manual and Game Only conditions for pre 8th generation console games. Our Gamecube department will be the first to see the new 3 conditions. We are also working on a better system to keep up with volatile game market pricing. So please check back in the coming months and let me know if you see any improvements.
We believe customer's prefer for us to shrink wrap games on the wall as it keeps them from having those ugly tags on them that can be difficult to remove. It's possible that the heat gun setting is too high and is causing the damage you mention. I will investigate.
Please reply here or email me @ [email protected] if you have any other concerns or questions. With input like yours we can make sure Gameware keeps its luster that you experienced in the past.
Thank you for your input.
Steve B
Owner
Fantastic experience: Crippen was here... And his kids too! They love it!
Fantastic experience: Very helpful. Had what I was looking for. Mall location.
Fantastic experience: good selection and good price on used
Fantastic experience: A perfect place for gamers of all kinds- one of the only places I know of that have realistic and reasonable prices on video games. My girlfriend found some good Zombie games and I was able to add a classic to my Gameboy Color collection without emptying my bank account. The merch they have is all pretty appealing and in a good ratio to the video games, I actually bought something that wasn't a game for once- I couldn't pass up on Purple Yoshi. Aside from that, their selection is outstanding. Plenty of different systems and plenty of games from each era, it felt like I found something new each time I would turn around. The memes they have are pretty funny too. Wish we could've talked to the cashier's a little longer. Great place, great prices, great people.
Fantastic experience: Awesome. Take my daughter here everytime. They got large selection of anime. And game that bring back childhood memories. I love gamesware..better than gamestop.
Positive experience: Overpriced.
Positive experience: They have gotchapons machine their !
Fantastic experience: Nice place. Better than Gamestop and I like Gamestop.
Fantastic experience: Great and friendly service. I have going there for the longest. I recommend this establishment to any and eveeyone
Positive experience: Purchased a used game that didn't upload and they tried to blame it on the amount of memory on my console. Purchased the same game, but brand new, and it uploaded with no problem.
Hi LJ,
I'm sorry that you were given misinformation on the used game that you purchased and that we also sold you a defective used game. I hope you took advantage of the 30 day warranty and received full credit/refund. For the inconvenience I would like to offer you a partial refund on the new game that would make it the price of the used game. (If you purchased the new game from us.) Please let me know. Also, if you could let me know which used game you purchased so I can inform the employee that what he/she told you was incorrect. Thank you.
Negative experience: Don't bother calling store when someone finally answers they hangup before saying anything the most unprofessional game store ever in business
Hi Daniel,
I just called over there myself and there was no answer. I then called the cell phone of my employee that is working over there and we determined the phone is not working. We are in the process of rebooting the router and hopefully that will fix the issue. I am sorry for the inconvenience and I do appreciate you letting me know that there's an issue. We will get it fixed asap. If you have any questions you can call me at 927-9412 and I will be glad to assist you.
Thanks,
Steve B
Fantastic experience: It rare to find any stores with good collections like them anymore
Fantastic experience: Friendly service. Had everything I looked for.
Fantastic experience: Great place to go to buy games and old consoles
Fantastic experience: Amazing store with all kinds of games! Ranging from current to retro, I'm confident you can find what you need here.
Positive experience: Still a very great place to get games but sometimes they have very overpriced games I again found sonic 06 preowned for 49.99 I bet it was the same one lol very great place just a bit pricy will definetly keep going
Hi Noah, thanks for the kind review and pointing out the overpriced Sonic 06. This was definitely a pricing error and I have adjusted it to $24.99. That price will update immediately at College Drive and tonight at our mall location.
Our pricing is manually done. We do not have an automated system that tracks market value and changes the prices for us. So we do overlook certain items from time to time. The COVID situation caused many retro games to skyrocket and made it a difficult task for us to keep up. We literally have thousands of SKUs to keep up with. Thankfully pricing seems to have stabilized somewhat and we are in the process of catching up.
Please feel free to point out any overpriced items you may run across that you are interested in. You can reach me at [email protected]. I personally check this email daily.
Thanks again.
Steve B
Positive experience: cramped location, but cool stuff to see. a little overpriced compared to other places that you can get retro games from.
Fantastic experience: Good selection.
Positive experience: Pretty great missing a few games though but not bad
Fantastic experience: If your looking for classics this is the place. They have some real special N64 and GameCube games.
Positive experience: Nice location and good employees
Fantastic experience: Great service and good selection
Fantastic experience: Haven't been inside but the other location was open. This location doesn't exist anymore downstairs. It's upstairs same side as gamestop but opposite side of the food court. Next to finish line across from Vans They've got a great selection of Switch games. A saw some lesser known titles. Similarly I came across titles I haven't seen for Wii, ps3, nes, and ps2. N64 titles have skyrocketed. There's even a good selection of Gamecube games. Usually I don't see that much out there. They even have Billy Hatcher and the Giant egg. Which has gone up but it's a great platform. I picked up Super Princess Peach! As well as Birth the beginning on ps4. Btw they have a collectors copy of pioneers of olive
Fantastic experience: The service was great
Fantastic experience: The staff here are great! They helped me get a great condition Dreamcast and tested the games and controller! All the staff are gamers at heart and are very polite! After being scammed by the College Dr location this one is truly great! I cannot say enough to give my gratitude. I will definitely bring all my gaming business here!
Hi GeneralShadow,
I am glad you had a better experience this time. I replied to the other review you left us in case you missed it. The offer in that response still stands. Thank you for both reviews and thank you for your business. Please let me know if you ever need anything. I will always strive to make your experience at both Gameware locations as good as today's experience.
Steve B
Fantastic experience: Guy in there Brennan was very helpful. Also very knowledgeable about products.
Fantastic experience: Always friendly and knowledgeable staff
Positive experience: Same problem as GameStop, small and get crowded easily, it is what it is, besides that we love this Gameware. We love the arcade, so awesome that we can just go in and play air hockey, Jurassic park and I think one day we spent 20 bucks trying to beat the Simpsons arcade game lol. Always super nice staff behind the counter.
Fantastic experience: Small store, but worth it if you like games and anime. Staff were nice, and I enjoyed it.
Fantastic experience: John was an incredible clerk, he informed us on all the up to day info, and held a really good convo
Fantastic experience: Jon helped me out and made the experience overall very pleasant and enticing. Will definitely come back in the future.
Fantastic experience: Really great store! Landen helped us with everything. That dude rocks
Fantastic experience: Best store, especially compared to GameStop. The service is great and I love spending my time in the aracade and chatting with some of the helpful works like Alec :)
Fantastic experience: Awesome store they got great memories being me back when I was a kid great deals great worker's alec rockstar and maxima jd cool hand luke the awesome boss is cool great chooses go play little more shop tell you game lol best thing about this place gameware no games stop it's it treat there customer like Superheroic family there'.respect gameware like ayp
Fantastic experience: Incredible gaming store! Steve the owner went above and beyond answering my questions and helping me get everything I needed for a classic console I really wanted for Christmas. The staff was friendly and store was quite organized!
Fantastic experience: I loved all the retro games that you can buy in person unlike GameStop
Fantastic experience: Every time I go I want to spend my whole paychecks there's alot of older games and systems here with a great staff!!! Love visiting and shopping there!!
Positive experience: While it's easy to look good while gamestop is across the hall. They actually are good. Plus they house arcade systems. Also they dont try to sell me junk, which I like cause I have trouble yelling at strangers.
Fantastic experience: Best Games and more
Fantastic experience: the arcade in the back was so original! The staff was helpful as well! would recommend!
Fantastic experience: They have a collection of old games and consoles that is great! Went in with my kids cause they wanted to spend some piggy bank money. The employee was extremely friendly, made sure the games the kids bought were in good condition(even cleaned one of the discs to make sure), and was friendly to the kids. In a world where a lot of people look at kids as an aggravation, it was a breath of fresh air to see how nice this guy was. I wish I would’ve gotten his name, but I didn’t. He was working behind the counter on Saturday, September 28th, 2019 at around 5:20-5:45 PM, which is about the time we were there. I hope his boss sees this review and gives him a big raise.
Fantastic experience: Fun place and you can buy older games, plus an arcade machine that has over 600 games :o
Negative experience: I went to game ware to trade in some games and they give you less money then GameStop. I brought a list of the games I traded in they gave me 75$ less then GameStop would have given for the trade in. I will not shop at game ware again.
Hi Stephen, it looks like GameStop is currently running a promo where they are giving the same cash amount as credit. (Normally cash is 20% less) I know that is a small part of the discrepancy but certainly not all. Are you able to email a list of games you traded in at GameStop? I want to make sure my employee quoted you the correct amount because $75 is a large difference. We are normally very competitive with Gamestop and often have better trade-in values. Something is not adding up.
Thank you,
Steve B
Positive experience: Great location
Fantastic experience: Not only do they have great deals, there is a miniature arcade in the back! It's a refreshing twist on my gaming store experiences.
Fantastic experience: This is a great place, I found the kof since 94 to 04. I haven played this games for 15 years until now again..
Positive experience: Good place, knowledgeable staff, though sometimes they seem a bit bored.
Fantastic experience: Nice store
Fantastic experience: After talking to the owner I am more than happy to update my review. Steve showed wentry above and beyond with and presented a more than fair solution to my situation. He is a stand up guy who's dedication to customer satisfaction is second to none. I see why he has been in business for so long. Thank you Steve.
Hi Lucas, this is Steve the owner of Gameware. I remember you from back when you helped me with our arcade. I believe we went to Home Depot together to pick up some bulbs. I just want you to know that I am sorry for your bad experience and will do my best to make it better. I want you to also know that I am also open to discussing this issue or any issue that you may have in the future in person or over the phone.
After investigating your claim I do believe I made a mistake by confusing the fight stick you traded in with a much cheaper one. I apologize. Here's what I can do. At your convenience you may come pick up the stick. Since we made a mistake and you wasted gas, driving a long distance, you do not have to give the $18 back. That's one option. Another option is you can re-negotiate a fair price directly with me. If you have any other solutions please let me know. I am very confident we can fix this issue. Thank you.
Fantastic experience: Great service and awesome selection
Fantastic experience: The best local store for retro games. They have two locations, and the one in the mall just upgraded their arcade to include an air hockey table and a multigame cabinet filled with classics. The staff is very friendly and informed, plus they don't try to push you into purchases ala Game Stop. Definitely worth checking out for every serious gamer in Baton Rouge.
Fantastic experience: Wide variety of games for collectors. Atari, nes, snes, etc. All the way through modern games. Rare items as well. Love this store!
Fantastic experience: Knowledgeable staff with good inventory and a great arcade! They're a local business too.
Positive experience: Did not leave an impression on me
Hi Anthony, thank you for the review. May I ask what we can do better to make your experience a better one?
Steve
Owner
Fantastic experience: Good collection of Wii U games that GameStop does not have. Really happy about that.
Positive experience: Cool place, but they don't have as many collectibles as they used to. Prices on used games are lower than GameStop (at times), but my main purpose for coming here are the collectibles and the arcade games. Worth checking out if you've got time to kill.
Fantastic experience: Service was exceptional
Fantastic experience: Great place to be when little kids aren't around. 10/10 would totally weeb here.
Fantastic experience: This was my first experience dealing with Gameware, and I was extremely impressed. I had bought a N64 & Mario Kart off Amazon (to save a few bucks like a cheapskate), and of course it did not work when I set it up at my house. I took it to Gameware yesterday in hope they could get it working so I wouldn't have to return it. Low and behold, after about ten minutes of cleaning and testing, the gentleman helping me out (John-Michael) got it working perfectly. Not only does Gameware have a huge selection of games and consoles, they have a ton of games and knowledge of retrosystems like the N64 I just bought (they also have Sega Genesis, SNES and NES as well). John-Michael was super nice, knowledgeable and keeps the store spotless. I can't say enough good things about this place. This store is a huge asset to all gamers, from 10 year olds to 30+ year olds like me.
Fantastic experience: The best awesome place to buy classic Video Games for older console like the Super Nintendo and Sega Genesis.
Fantastic experience: if you wanna buy games theres a gamestop in the mall... everyone i know goes there for the video arcade. so thats a cool thing... plus they sell a lot of classic console stuff that gamestop doesnt.
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