GameStop

Experiencia fantástica: Kendra is an expert of everything she was very helpful very knowledgeable and kind she definitely deserves a raise

Experiencia fantástica: Miss Kaylee was phenomenal in her explanation of the pre-order process and helped me find the SKU for a very desired item. Professional service over the phone beyond what was expected, I'll be making this my Gamestop in the future.

Experiencia negativa: Girl with pink hair was very very rude. I went to buy a gift card. Then she started asking me personal questions like: This gift card is expensive and who are buying it for? Asking very nosey questions about why I was buying it. I’ve never seen anyone so nosey in my life. Then she started treating me like I was a criminal and the way she just stood there and glared at me. She made me feel so uncomfortable and most of all unwelcome in her crummy store. After I paid for it. She kept giving me these evil glares like I did something wrong. I felt so uncomfortable and unwelcome that I just left the store. I’m definitely not patronizing a store that treats you so mean and evil. Not going there ever again. I’m done with this store.

Experiencia fantástica: Great service, one of the workers Kendra was very helpful in helping me find a headsets that will work best for me, incredibly nice as well.

Experiencia fantástica: This gamestop is awesome. Employees great. Fantastic experience‐ even called another store to find a game for me.

Experiencia fantástica: Kendra was absolutely fantastic helped me locate what I needed and found the best solution for saving me money I would definitely visit again

Experiencia fantástica: Wide selection of games and tcg!

Experiencia fantástica: Absolutely amazing customer service. Had an issue with my PRO account. Went in, Jai and his coworker were phenomenal and got it sorted out for me. I didn't get the woman's name, but she was awesome as well. Super nice, amazingly helpful, and awesome overall. 5 Stars

Experiencia fantástica: Kendra was very helpful over the phone and gave me the exact answers I needed. Very thankful for her service and friendly demeanor

Experiencia negativa: Why do y'all even have a phone if you don't answer it? I literally called 10 times with 5 to 10 minute breaks between each call

Experiencia positiva: Me encanta esta tienda

Experiencia fantástica: Everyone here is amazing, they help I get when I stop in, or when I ask questions is great, I've gotten so many gifts for friends and family fron here and I will continue to get things

Experiencia negativa: Fine GameStop, same as most, but God the dude wouldn't stop shilling the power-up rewards. No means no.

Experiencia fantástica: Gabe was amazing

Experiencia fantástica: Went in a few weeks before Christmas to buy a PS5. Several staff working and the line moved quickly. They were pleasant, joking with the customers, keeping with the holiday joy. Gave me instructions on the insurance I bought for it. They didn't have a bag big enough for it and I felt a little vulnerable walking through the mall with so many people around and out into the dark parking lot, just holding it by the handle, but I did okay. Nice experience and the clerk did apologize a lot for not having a bag for me.

Experiencia fantástica: Awesome place!

Experiencia negativa: Went in to buy a game console, game, and accessories but the customer service was so bad I immediately walked out moments before I was able to decide which model system to get. Awful customer service. Was probably just an "off day" for them because most of the other reviews are pretty good. I won't be giving them another shot I'll just take my money somewhere else.

Experiencia fantástica: Kind and amazing as always!!!!

Experiencia positiva: The only thing holding this location back is its location, PS5/XSX if they don't have it, they can tell you where to get it in moments, they are great

Experiencia fantástica: Helpful staff, friendly and outgoing to me.

Experiencia fantástica: Great service, very helpful and informative.

Experiencia fantástica: All GameStop's are the same in my opinion. Their staff is always helpful and their selection is great. If one store doesn't have something the staff is usually nice enough to check if other locations do. I will always recommend any GameStop ✌️

Experiencia fantástica: Great service

Experiencia positiva: Nice to look around

Experiencia fantástica: Great service and many different options not just video games

Experiencia positiva: They had a bunch of options and varieties of different games that I injoyed playing while growing up

Experiencia negativa: Went to pick up my copy of Pokémon Legends and I felt very disappointed I was told the pre order bonus ran out. If I preorder a game theu you guys is to have the collectible available. Very frustrated I was not compensated for bringing my business to this store.

Experiencia positiva: Found a POP funko that was 1/4 price of what any other place charged.

Experiencia fantástica: Helpful staff. The front desk attendant was able to help me trade in all of my old xbox controllers and got me enough money to afford a brand new one for my series X. Not often am i this pleased by a gamestop store.

Experiencia fantástica: Awesome. Nothing really more to say!

Experiencia negativa: Do not waste your time buying games at this store. They are crooked out here. They raise the price for a game on sale for $49 less than an hour before back to $69 the moment it was called in. This store is worst than the scalpers preying on gamers. I bet this store would have raised the price to $100, if they can get away with it. Find a more decent store. This store is not it.

Experiencia fantástica: Great customer service! Lilly was a wonderful employee, she’s was really nice and helpful! Would come again! :D

Experiencia fantástica: Lilly was super polite. She’s a great employee.!! Will definitely be back.!!!

Experiencia fantástica: Helpful staff highlighted discounts and upcoming releases

Experiencia fantástica: This is where I get all my gaming needs is games top just not in the mall

Experiencia positiva: Not much to say cept staff was friendly and knowledgeable. I went for magic cards and their selection of sealed boxes was pretty good. Reccomend.

Experiencia fantástica: Staff is always super nice. Always happy to answer questions.

Experiencia positiva: Meh

Experiencia fantástica: Always good

Experiencia negativa: Came in and spent a good amount of money. As I walked in past the counter the two employees weren't busy or doing anything. I said hello no response walked by the next employee said how'd it going? Ignored... not a good experience.

Experiencia negativa: I want to game stop to spend a lovely amount of cash on a game system last night and the sores overly crowded they were not honouring 10 people there was 25 people packed into this mall space people would move to let you pass game stop should be tracked down it's a Covid19 Hazzard.

Experiencia negativa: Price was too high for remote

Experiencia negativa: Playing very explicit music my 7 year old son was in the store Extremely unprofessional

Experiencia positiva: Very crowded didn't seem to track how many people were in store. Didn't have anything i was looking for

Experiencia negativa: Just got off the phone with your boy Eric. Super rude guy. I asked him some questions, was friendly & all I get was “mhm” “mm” “yep” Very short with me & didn’t seem interested in helping me out. Don’t recommend going to this one

Experiencia positiva: Didn't buy any thing but that have ps 5 for sale

Experiencia negativa: They are so disrespectful

Experiencia fantástica: Excellent!- Jesiah I believe was the name of the person that assisted us. He was incredibly knowledgeable about the products that brought us in to the store. I felt like he went above and beyond to ensure that we had the best experience possible. Great work!

Experiencia negativa: Customer service is lacking in this store. My family and I will never purchase anything from this store again. You will get better service at the South Academy store.

Experiencia negativa: Just bought a game from them and the disc is filthy they don't even bother to clean it. Looks like it has somebody spit on it or something. Lazy workers.

Experiencia fantástica: Loved it

Experiencia positiva: The folks working here are great.

Experiencia fantástica: Always my favorite gamestop. Erik, Chad and Jessiah always do an amazing job!

Experiencia fantástica: Great people who really tey to work with you whatever your situation

Experiencia fantástica: The staff a good helper for me for my game

Experiencia negativa: Idk.

Experiencia fantástica: Friendly staff and decent deals

Experiencia positiva: Great store, nice people...but the prices are a little too high. Can definitely get them cheaper.

Experiencia fantástica: Best

Experiencia fantástica: My husband and I really enjoy going to the GameStop location in the Citadel Mall. We usually find what we're looking for and get great deals because we have a pro member account.

Experiencia positiva: My go to GameStop. They are conveniently located in the mall near other store I like to go to. Usually have a good variety of games and collectables. It's well organized and doesn't feel as cluttered as other games I've been in. The manager and Chad are the best employees and will bend a over backwards to help you out, the others are fine but seem a little slower.

Experiencia negativa: Dont come here unless you want to be treated like a criminal. Barely walked in the door before they started harassing me then asking for my name and phone number. All I wanted was to look to see if they had the game I was looking for. Not worth the hassle. Walmart and target have better deals anyways.

Experiencia positiva: They give you low money for trades

Experiencia fantástica: love this place

Experiencia fantástica: Staff is always knowledgeable on all the new games.

Experiencia fantástica: Awesome service and great selections of games and accessories!

Experiencia fantástica: They’ll sell you digital burgers but it won’t fill my stomach, in and out burger

Experiencia positiva: Staff was friendly, typical gamestop though.

Experiencia fantástica: Always has games in stock and has great deals. Also sells some board games.

Experiencia fantástica: Excellent customer service

Experiencia negativa: They fire anyone over a certain age to keep it looking young. Corrupt business. I dont support them. Didn't buy anything after I found out they don't pay their employees right.

Experiencia fantástica: These people were so helpful and gracious.

Experiencia fantástica: Helpful as always!

Experiencia positiva: I don't play a lot of video games but when I do need something I do go to GameStop they have good prices, and very friendly helpful clerks they always have good attitudes and they always usually go above and beyond what I need to get done so they're definitely getting four stars and it's a business I'm happy to support here in Colorado springs.

Experiencia fantástica: Great

Experiencia positiva: Needs more variety in games. Hand held games. It needs better entertainment for gamer's.

Experiencia fantástica: Large selection

Experiencia fantástica: I love looking for games and the amino characters

Experiencia fantástica: Game stop in Citadel Mall in Colorado Springs Co has excellent customer service. Jesse was very friendly and knowledgeable

Experiencia fantástica: Good pricing

Experiencia negativa: Tiny store, none of the people working here know anything about vedio games and if you try to ask a question about a game they do have most times they have no clue or their are just straight out rude to you. Also most of the stuff they have for sale is way marked up ... Cheaper to go to Walmart.

Experiencia negativa: Usually overpriced and pushy. That being said I am not a huge fan of GameStop in general.

Experiencia fantástica: Very helpful staff!

Experiencia positiva: Nice

Experiencia positiva: Great games but really expensive

Experiencia fantástica: Always helpful and friendly.

Experiencia fantástica: I love this place!! The staff is always friendly and fun, and theyalways keep me up to date with the latest info and game releases. I would recommend this place to all my friends, or ANYONE that considers themself a gamer...

Experiencia positiva: Staff here is friendly and knowledgeable.

Experiencia fantástica: Chad is all ways willing to help and have a smile on her face

Experiencia fantástica: Best place in town for video games. All locations I have visited had very friendly and knowledgeable staff.

Experiencia positiva: They only sell ps4 and x box one stuff. Great for those

Experiencia negativa: People working there would rather flirt with the customers rather than stop them from cussing in front of children. Will not return to this place again.

Experiencia fantástica: Jesse was great. Honest, helpful, funny and personable. Not awkward.

Experiencia fantástica: They had exactly what we needed and rung us out quickly.

Experiencia fantástica: Great team will work with you to find a game to suit your Interests!

Experiencia fantástica: Eric and his staff are the bomb! Always have great reccomendations and so friendly.

Experiencia fantástica: Excellent people work there very friendly and helpful

Experiencia positiva: Great place to buy a game

Experiencia positiva: Nice folks down there that are all too happy to set you up with all the video game gear that you could ever need.

Experiencia fantástica: Great GameStop, staff works hard to please the customer I highly recommended it!