GameStop

Fantastic experience: Great staff. Very helpful.

Negative experience: Sold me a bad controller ,with warranty bad business

Fantastic experience: Guys know what they are selling ask at the counter for info. They know their stuff.

Positive experience: Can be hit or miss. Sometimes they’re nice, sometimes they’re a bit frustrated and dismissive, but that could be for any reason, including difficult customers. I’m sure the main complaint is pokemon allocation, but that’s literally not the store’s fault. Other than that, they’ve had pretty much every thing I’ve ever needed in stock.

Fantastic experience: Great GameStop to go to very fast and helpful

Negative experience: I don’t know why GameStop have this store In this location they literally don’t have anything good like the other ones is stupid.

Positive experience: I like their stretchy hats. They have Mario, racoon Mario, and Luigi. If, I didn't have, such a low/paying job...? I would've got me, one!

Negative experience: Came up to the employee with a few questions and every answer felt very dismissive. Almost as if he was not wanting to help at all.

Negative experience: Bought a game, didn't work.

Fantastic experience: GREAT SERVICE

Positive experience: I honestly enjoy going here, maybe for a few gift cards here and there, maybe a game or two. The customer service is amazing honestly, very polite staff as well! Plus, they help you on what you’re searching for, and check if it’s in stock which is another pro to this small GameStop store. Although, the only downside I have with this is the restock problem. They restock every 1-2 months which is bad enough, since most of the gift cards sell out quick, and better yet, the restock crew sometimes takes longer! But it isn’t that bad honestly, just have some patience.

Fantastic experience: Every single person here has been super friendly. I went to this store 3 times in the last 2 weeks and have been super lucky to find Pokemon Cards. The staff saw me waiting before opening and brought me a chair to sit on while they prepped for store opening. I cannot say enough good things about Nadia. She's super helpful in store and over the phone as well. I live across the street from another Game Stop location but this one is the one i go to because of how they take care of the customers.

Positive experience: I love and enjoy going to GameStop always have interesting games and new items but when I when I was sad bc I wanted to get this WWE game and when I went to buy it the guy sadly couldn't find it and he said that someone must have traded a PS4 case but inside the case was a ps5 game inside it. Sadly I didn't end up getting any WWE games bc they only had one but not for my console, I hope they restock on more WWE games. And they should also do tests on the game to make sure that everything is good, like no bugs or anything

Fantastic experience: Very attentive and knowledgeable and the store is always stocked up with awesome merchandise. Thank you guys for keeping up the place

Fantastic experience: Went there last month, had a great experience, shout out to david for being very courteous

Fantastic experience: Quick, knowledgeable, helpful

Negative experience: Pésimo servicio

Fantastic experience: Good customer service!!

Positive experience: They didn't have my game but the customer service was great

Negative experience: Employee Marc or Mark, however it’s spelled is not helpful at all with any system issues and has a lazy unwelcoming attitude. Manager is pretty nice.

Fantastic experience: Very helpful and nice!

Negative experience: Terrible business practices. They sold me a controller that didn’t hold a charge. I got a warranty and they said they couldn’t give me credit only another used controller. And another warranty would be extra. Order off Amazon and put these people out of business.

Fantastic experience: Muy amables y encuentras todo lo que nececitas y buen precio

Negative experience: The employee named Gabriela gave me and my boyfriend attitude when he kindly asked for something on display that required to be unlocked. She looked at us rudely and was being impatient apart from that she put someone else account on the system and gave them our points. Very unprofessional of her

Fantastic experience: Great Help.

Fantastic experience: A great game store for gift cards, or either merch, collectable, or new games!

Fantastic experience: Great customer service

Fantastic experience: These guys are always stocked with the latest games and gadgets! Super helpful in helping me preorder a game for my boy!!

Fantastic experience: I love the Google customer service

Fantastic experience: Came in to look for PS5 and I believe it was the store manager Zoe was very help from the way she was helping other customers she is an asset to Gamestop.

Fantastic experience: Very friendly staff!

Fantastic experience: Knowledge sales associate with a friendly attitude about games and merchandise. Clean store and awesome service

Positive experience: Got 2 PS4 games, for 22.00

Negative experience: This review I guess can be related to all GameStop locations. This one is just my local one, I checked on a price of a Mario cart for switch, and they told me it's $55 for a used game ! Bought it new in Target for $50 same night ! Lol GameStop has practices of the worst pawn shop. For the sake of this argument - some places have the same game at $60, but even then - used game is 5 dollars cheaper ?? Lol Haven't shopped in GameStop in good 4 years and definitely not going back to these scammers again. Recommend everyone to shop online or any other store, GameStop deserves to be bankrupt for their ways of doing business.

Fantastic experience: Perfect...I got my Ps5 Thank you

Negative experience: I will never understand why employees will “take a lunch” at the cash register in the store with employee badge on and no “lunch” food in sight, just with cell phone in hand. Mind you with no other employees in sight either. I was ready to check out and the girl at register said she was “clocked out for lunch”…..

Negative experience: No tiene ps5

Fantastic experience: Buena atencion

Fantastic experience: Great customer service..

Fantastic experience: Aquí encuentras los mejores diversidades de juegos lo recomiendo amable personal

Fantastic experience: This is a small, hidden GameStop but the store is very bright inside and clean. Not stuffy or dim like some locations. The girl that works there is very nice and helpful. This is a smaller store so they may not have the shirt you want but are good with everything else. Found a Zelda mug I had been looking for there.

Positive experience: Bueno

Fantastic experience: Muy bien

Fantastic experience: Muy a tentos

Fantastic experience: Gamestop was amazing

Fantastic experience: We went in for a game and ended up getting all sorts of merchandise. (There was an anime sale.) Joseph was great!! All in all a good experience!

Fantastic experience: Really nice lady.

Fantastic experience: Gamestop treats their staff worse than Walmart. High turnover is the reason for the sub-par service. Check out Camelot333 on youtube. He exposes all the ins and outs. You should give them a Covid hug next time you're in a store in solidarity.

Positive experience: It was cool jus didn't have games that match. Like y have Harry Potter 5-8 but not the beginning like for real!!!

Negative experience: For me this location has been great at times and poor at times. It all depends who's working there. A few years ago a guy used to work at this location and he was cool. He was nice, he knew the latest news on every console and most games and he was very knowledgeable about game genres. And I went to that gamestop so much that he actually learned what games I liked to play and would sometimes suggest obscure or hidden gem. But then one day he was gone. Then the next. And I seen new faces at that gamestop. And I never seen him again. That great era was gone just like that. Recently it has been poor at this gamestop. I went the other day because I renewed my gamestop card but I forgot theses guys always try to push the digital subscription of game Informer instead of the physical one, which I always get. You'd think they would default mine to physical but nope. So I went back to change my digital subscription to physical and the guy there pretended like he couldn't find a physical copy of the game informer. Ge even called some one and asked that person where they were. So then he tried to change my digital subscription to physical subscription but he said he couldn't do it. I didn't believe that. He said then he would have to make another account with another email. Then I started debating wether I would do that. Then all of a sudden he goes let me check again for the game informer physical copy. I know we have them somewhere. So he goes to the back and brings one out like nothing in less than 10 seconds. Now in my head I was like this dude is playing me right now. But I've been getting game informer subscription from gamestop since June of 2002. That's over 18 years of gaming history in magazine form and I wanted to keep going. So I stayed quiet and just did what I needed for physical copy. So I paid $15 for the digital subscription I wanted to change plus another $20 for the new account I had to make for physical copy, which I'm sure he could have easily changed but lied to me. So I'm thinking now this will most likely be the last time I renew my gamestop card. I'll probably switch to best buy or something and maybe find a new game magazine to subscribe to. 18 years is a lot of magazines.

Negative experience: Would put zero if I could, called to put a item on hold and they sold it before 30 mins was even up.

Negative experience: The manger has no clue what he's doing.

Negative experience: I went in this GameStop and was not greeted. The customer service by the young lady and young man in the store was very poor, didn’t even ask me if I needed help or if I wanted to pre order anything and I sat outside and called them and ask if they had a product in stock and the young man didn’t even go check and see if they had it he lied and said they didn’t I just seen it very bad if I could give no stars, I would, you gotta do better than that

Fantastic experience: Exelente

Fantastic experience: PlayStation 5 preorder was great the guy showed up at 10 when store openasked who was first. Was also very respectful towards the lady that showed up at 1150 trying to make a big deal about not getting a preorder

Positive experience: No playstation on stock

Fantastic experience: Great prices. !

Fantastic experience: The best

Negative experience: I been shopping with this location for 2 decades and I never encounter any problems until recently that I met this store leader name "Ed" I don't appreciate his attitude towards me & I will not come back this location in a while until all employee in that location have professional manners. The vibes it make me feel uncomfortable.

Positive experience: I took up a reminder today to sell some of his games. Evidently he was okay with price that they offered. And even soldiers controller to them when extra $10. Put my opinion they gave out to live at 2 with little money. For the stuff that he traded or sold.

Fantastic experience: Loved it

Positive experience: Great.stuff.

Positive experience: Very helpful personnel. However the area is questionable

Fantastic experience: Good deals

Positive experience: When there's not alot of customer they're willing to help you out. They really need to work on customer service.

Fantastic experience: Los niños se divierten mucho.

Fantastic experience: Great place

Fantastic experience: Staff is nice

Fantastic experience: Friendly, knowledgeable staff. They will guide you step-by-step with any questions and/or concerns.

Fantastic experience: Got all games u need plus trade ins

Fantastic experience: Great staff very welcoming

Fantastic experience: Great service!

Fantastic experience: Tienen buenos juegos y ay que comprar antes de qiue cierren todas las tiendas

Fantastic experience: Great service

Positive experience: Nice guys. Parking is not the best.

Positive experience: Great staff members whom promptly answered all my gaming device questions

Fantastic experience: The staff are very polite and helpful. The place is not very crowded - at least when I was there, Fri evening .

Fantastic experience: Cheap games

Fantastic experience: Very informative staff!

Fantastic experience: Great customer service, they are always so friendly and informative about anything you're looking for and are willing to go the extra mile to make sure you have a pleasant experience. They make you feel at home almost instantly and like to have small conversations with you about you're video game preferences and whatnot. Will always keep coming here just for the amazing customer service.

Positive experience: Muy padre y precios bajos

Fantastic experience: exelente

Fantastic experience: Excelente

Fantastic experience: good customer service and great selection of games. location is kinda sketchy

Negative experience: Game Stop sucks & over priced

Positive experience: Cool

Fantastic experience: Vien gancho

Positive experience: Good location. Associates are resourceful.

Fantastic experience: Best customer service

Positive experience: Games of all types of consoles and genres

Fantastic experience: John has a big dong

Fantastic experience: Whooooo

Fantastic experience: John Rocks

Positive experience: Todo bien gracias

Positive experience: It's okay, I went in just to get a couple of gift cards & the cashier just kept talking with other costumer about their own games collection even tho he was about to leave & the other cashier instead of taking care of the costumer just walked in to a back room & came back eating. Not the first time.

Fantastic experience: Fast service didn't have a problem getting what i needed quick in and out

Fantastic experience: Like it

Fantastic experience: Great place, amazing staff

Negative experience: I'm sure picture speaks for itself and my rating, 2pm on a Saturday came here for my nephews present smh Store leader says John well looks like yall need to work on some things John

Positive experience: Need to be cheaper on games and I will buy more