GameStop

Positive experience: Jay was extremely helpful and very informative about all my questions.

Fantastic experience: The workers were really helpful

Negative experience: Not sure how this location is still in business. Drove there twice in the last month during business hours and the store was locked up.

Negative experience: Horrible customer service!!!

Negative experience: Store is so unorganized and barely has employees. Went to get the Gangar promo card and supposedly they did have it then didn't have it, he couldn't find it, he doesn't even work at this location. Get it together and from the looks of the other comments from three years ago, he apparently does work at that location.

Negative experience: Store mangers yesterday kick me out the store literally because I didn’t want to buy warranty on my games ask me 10 plus times two different guys ask and was upset at me because I got upset after politely telling themselves times i didn’t want it and we argue a bit and kick me out I did call the corporate to explain the issues and was not right Hispanic male and white male with Pokemon shirt

Negative experience: Been calling calling calling and no one is answering. It’s been about an hour now. They can’t be that busy. Are they even open. Reading the other reviews, this store seems to be the issue

Negative experience: This location is closed. Went by yesterday.

Positive experience: They keep good variety of games

Fantastic experience: Went in looking for a headset, and Ryan helped me choose the best one for me

Fantastic experience: They where friendly and kind.

Fantastic experience: Nice experience

Negative experience: Store associate closed the store at 7:30pm when posted hours say 8pm is the official closing time. Associate had longer hair and glasses and some facial hair. Male

Negative experience: I don’t understand why the Hispanic dude here disrespects me every single time I come here every one else but him. I can never get his name cuz he either flips his badge or doesn’t have it.

Negative experience: They dont know who shadow the hedgehog is how you gonna work in gamestop and dont know who he is and have an attitude about it

Fantastic experience: Great service had the game my son needed

Negative experience: I'm sure the employees working there are great but I yearn for the days when I could go into this GameStop and ask for a game and buy it that same day. It seems that within the last decade this physical store only holds copies of used games, controllers, and consoles. Hardly anything current or new. They only hold stock of what has been pre-ordered, which is a practice I do not wish to support. I'd say just order physical copies of your games from Amazon unless you pre-ordered from here.

Negative experience: Sign says it closes at 8 it’s 6:57 and they said they had to close early cause he had to take his break lol

Negative experience: I tried to call and got no answer

Negative experience: The person working there seemed to not be very interested in helping me find what I was looking for...it felt like I was bothering him. His answers to both my questions were, in a nutshell, "go somewhere else". This is why brick and mortar retail is failing.

Fantastic experience: Keep up the work guys, glad to hear y’all doing okay

Fantastic experience: I 100% give the biggest W to the two associates that we there most of the time, them boys are pretty cool and great to talk to and people complain about them for being simply workers can go kick rocks and leave these good people alone!!!! THEY ARE AMAZING SO LET THEM DO THERE JOB!!!

Fantastic experience: This place is simply amazing , hardworking staff and fun to talk to. People don’t understand that the associates are human beings just like everyone else. Do are simply doing there job like everyone else do. You treat them with respect and you get back simply as that. But unfortunately for the good people in this location people are so full of themselves they cause the problem instead of the workers. Keep up the good work guys

Fantastic experience: Big thanks to Laurence, he made our experience at Game Stop exceptional. Thank you Laurence, we appreciate you for helping us on 12/23.

Positive experience: Don't have a lot of old games. But, they do have good prices

Fantastic experience: Great Customer Service

Positive experience: You can't get anyone to help you out even though it is usually empty. Just go somewhere else and save the aggravation.

Negative experience: We have a issue with whoever is working at this location and brings several ppl with them and they are in the car in the parking lot for hours and frequently come into our establishment to use the bathrooms and also they trash the parking lot . It's now become a nuisance. And I can't imagine it being safe for the young man that has autism that they allow to wonder about the property nightly. We've had to assist him several times

Positive experience: Staff was nice. Store was clean. Just sadly. Did not have the game I was looking for.

Negative experience: Was not open at 7 pm. Update your info so you don’t waste people’s time.

Fantastic experience: Great customer service A happy positive environment

Fantastic experience: Very professional and courteous great staff

Negative experience: don’t answer the phone

Negative experience: No professional , new stuff in open boxes

Fantastic experience: Good games

Negative experience: They say that they would be open @ 11:00am, it's 11:26am. There were people here, but they say for get this game stop

Negative experience: These guys never answer the phone nor do they call saying preorders are ready for pick up. I even called while in store & still they won't answer the phone. Smdh

Fantastic experience: I just want to say Jared turned a bad day into a good day! He was able to handle my complaint with a great attitude, and came to a resolution very proactively. He is a good example of a GameStop employee. Thanks Jared for making the experience a good one!

Fantastic experience: Abel was super friendly and helpful, great customer service! He was able to quickly look up whether they had the games I was looking for, and made sure to let me know about the 7 day return policy if anything was wrong with them. The store was clean and had a pretty good selection, better than the gamestop that is closer to me. I would definitely drive the extra distance to return to this location!

Fantastic experience: Amazing customer service! The guy at the front desk was so helpful and nice

Fantastic experience: First time here. . Laurence was FANTASTIC and answered all my questions and more great service

Positive experience: Great store, just long wait times in line.

Fantastic experience: Workers were helpful

Negative experience: Almost Every gamestop Ive gone to in the last weeks or so has been closed during business hours with some kind of sign. What the hell is going on.

Negative experience: Unacceptable. Went in to purchase one deluxe version of a late-gen game. None were in stock. Which is fine and expected sometimes, but it certainly wasn't because it sold out. I keep wondering what the purpose of this shop is if it doesn't carry ALL of the latest video games in the latest generations. Sales assistant was curteous, but unhelpful and focused solely on selling me a different, unrelated product. It's a complete systematic failure of the merchant and Gamestop should transition to online-only it this is going to be the case. Please understand consumers will begin defaulting to ecommerce if this continues. I, myself, couldn't imagine returning to the store when I could have simply ordered the game to save the frustration. And I would have. I was just certain Gamestop would have the game.

Fantastic experience: Great staff and informative on products

Fantastic experience: Awesome place, great and helpful people will go back soon

Positive experience: Cool people

Fantastic experience: I just live GameStop!

Fantastic experience: Best Stop I've been to! David was knowledgeable and went above and beyond to make sure the games I bought were a good fit for my kids. He didn't rush me and offered valuable opinions on switch games and PS4. He knew all the current promotions and made sure I got the best value for my trade ins! Definitely go to this one! And hopefully you'll be lucky enough that David's working that day.

Fantastic experience: Its ok

Negative experience: No games

Fantastic experience: Really helpful people at this location

Positive experience: Ok.

Fantastic experience: Friendly friendly friendly. I really truly love this place.

Fantastic experience: Friendly and knowledgeable staff, fair prices. I'll be back.

Positive experience: They do not open at 12pm. I ARRIVED AT 12:30 AND THEY STILL CLOSED.

Fantastic experience: Super tienen todo lo que quiro

Negative experience: Never answer the phone

Negative experience: Staff was not friendly at all, they had a face like i really dont care and i dont want to help you i wouldnt go to this location

Negative experience: they refuse to Answer phone

Fantastic experience: Got the headphones I needed for my Nintendo switch and these also work on ps4, this location always have great customer service ⭐⭐⭐⭐⭐

Fantastic experience: Very clean, lots to choose from. Will stop in again.

Fantastic experience: The staff is very professional!

Positive experience: Went to pre order a game a few months ago. The kid taking my preorder asked if I wanted to get the insurance on the hard disk. I politely declined. He then tells me, "Well, since it is a new game, the insurance helps with possible glitches and bugs that the game will have." How does insurance that a store offers covers glitches and bugs that the video game creators fix with frequent updates?! I want to believe he was lying just to get that sale rather than him actually being stupid enough to think their insurance covers software issues....

Fantastic experience: Sylvia is amazing! Answered all of our questions and helped us figure out the best deal for our family. Even with a super busy store, and a phone that wouldn’t stop ringing, she stayed very professional and took great care of every guest all by herself! She deserves a raise!

Positive experience: They have pretty good deals on pr owned games.

Fantastic experience: Good service

Fantastic experience: Buen servicio y cae bien los empleados ,,

Fantastic experience: Had what I wanted and Sylvia was very nice.

Positive experience: Is it open?

Fantastic experience: They have the best games for your game systems.

Positive experience: Nice place to buy video games not that busy

Fantastic experience: Muy bueno este lugar

Positive experience: They are okay

Positive experience: Ok customer service

Positive experience: Had a very big variety of games

Negative experience: I had an employee tell me that because the game was old (wolfenstein 2009) it had bad performance issues. Like if the medium had anything to do with poorly optimized ports...

Fantastic experience: It's a GameStop... they usually have whatever I'm interested in purchasing in stock, and the wait time isn't super long either... The staff also makes recommendations about future products without being pushy.

Negative experience: It just please for kids to waste your time when they can do it with their own cell phone

Fantastic experience: Love how they help you

Negative experience: Bad attitudes

Fantastic experience: No flaws no problems its amazing

Fantastic experience: Game time at the best store

Fantastic experience: Quick & knowledgeable

Fantastic experience: Love the environment

Fantastic experience: Loved it

Fantastic experience:

Negative experience: Should post a note on the app saying you cannot trade games after 8

Fantastic experience: Cheap games

Fantastic experience: Game on

Positive experience: Store had so much merchandise and plenty of games, just needed more employees. But great overall

Fantastic experience: Great guys

Fantastic experience: Sheap things

Positive experience: Normal gamestop. Small & compact... Could use a good cleaning

Negative experience: Atención muy deficiente falta personal para mejorar y agilizar la atención

Fantastic experience: Great

Negative experience: Too pricey and the service,food was cold!!

Negative experience: The service there can be so slow

Fantastic experience: Jaime is a great cashier, very honest about his opinion on games, very proffessional guy. Helped my brother and I get some really great games, would reccomend anyone to go to this gamestop, and Gamestop should give Jaime a raise.