Gamexpress

7111 Harwin Dr. Suite 110 F, 77036, Houston

Gamexpress is your trusted video game store in Houston, providing extraordinarily fast and affordable repair services for consoles like PS5, PS4, Xbox One, and Nintendo Switch. We specialize in HDMI port replacements, hard disk repairs, and troubleshooting overheating and random disk eject issues. Additionally, we service vintage consoles and offer repairs for mobile devices, laptops, and tablets.

Since our founding in 2015, we have transformed from a small online store into a comprehensive center for all gamers' needs. Our team is made up of dedicated gaming enthusiasts committed to ensuring customer satisfaction. At Gamexpress, you will find a vast selection of games at competitive prices, along with outstanding customer service.

Located at 7111 Harwin Dr, Suite 110 F, Houston, TX 77036, we offer free estimates and take pride in correcting the mistakes of other repair shops. Feel free to contact us at 713 779 4263 for more information about our services and promotions.

Opening hours

  • sunday: (closed)
  • monday: 11h-17:30
  • tuesday: 11h-17:30
  • wednesday: 11h-17:30
  • thursday: 11h-17:30
  • friday: 11h-17:30
  • saturday: 11h-17:30

Our comment from Padel.us about Gamexpress:

Gamexpress is quickly becoming a leading choice for gaming console repairs in the United States, renowned for their exceptional service and knowledgeable staff. Customers consistently praise the quick turnaround times and the friendly, professional demeanor of the team. Here are some highlights from user experiences:

  • Quick repairs, with many customers reporting their consoles fixed in just a couple of hours.
  • Fair and transparent pricing, often lower than competitors.
  • Highly skilled technicians, with extensive experience and a positive track record for troubleshooting complex issues.
  • Warm and welcoming atmosphere, where customers feel valued and heard.
  • Outstanding customer support, including follow-up advice and free accessories.

Overall, Gamexpress is highly recommended for anyone needing reliable console repairs, making it a top choice for gamers looking to restore their systems to peak performance.

Gamexpress: Reviews

5/5 (79 Reviews)
Gage Navarro Posted on Google 3 months ago

Fantastic experience: I brought my PS2 in for a disc reading issue, with in an hour he had my console fixed and work like 20 years ago. I am back today to get my PS3 fixed. I would highly recommend!!

Mark Verbruggen Posted on Google 3 months ago

Fantastic experience: Reset a soft bricked PSP quick, and was super personable and nice. Recommend for anyone looking for video game system repair.

B T Posted on Google 4 months ago

Fantastic experience: Great customer service repair made easy and very convenient!

MaIrachaa Ban Ephraim Posted on Google 4 months ago

Fantastic experience: Friendly, Knowledable, Reasonable Price, Fast..Fixed my Super Nintendo in 1/2 a day.(Mother Board)

William Nealy Posted on Google 5 months ago

Fantastic experience: I came in to get my PS5 fixed due to a faulty hdmi port. They said it would take two hours to fix but they were able to get it done way early than expected. Prices were reasonable and they explained to me how the inner-cords were pushed up against each other and weren’t connected. I would definitely go there again.

David Montengro Posted on Google 5 months ago

Fantastic experience: I appreciate yall service and thank yall because for the free HDMI yall the goat fr

G Sanchez Posted on Google 5 months ago

Fantastic experience: I have never taken a console to get repaired so was hesitant to take my ps5 when my game disc’s were not reading. Read the reviews here and decided to give them a shot. Was not disappointed. This was around 2 months ago and my console is running great. Was given advise on how to prevent issue in future and they were very informative. Will definitely keep their contact info for future reference and recommend them to my friends and family.

LP Posted on Google 5 months ago

Fantastic experience: Excellent and efficient service with better rates than competitors. Lovely couple and helped with PS5 repairs in less time than expected

O.G. Gamer Posted on Google 5 months ago

Fantastic experience: First impression is the thing for me. They were professional, courteous and they listened to me. My PS5 was turning off in the middle of my games. It took a couple of hours to fix the problem. I got home played the system for a few hours and it didn't turn off once. Thank you for your service. And I will be recommending you to my family and friends. God bless .

Bryan Rodriguez Posted on Google 5 months ago

Fantastic experience: Amazing service got my play station 5 fixed in 1 day and priced me better than the other stores I went too 100% recommended

Evan Tate Posted on Google 5 months ago

Fantastic experience: Needed to have the back plate replaced on my Switch Lite and was turned away by both Ubreakifix and Micro Center. Found this place and he had it all fixed up for a very affordable price in a little over an hour. Couldn’t be happier with the quality of the service and the price! 10/10 recommend!

Jo Jo Posted on Google 5 months ago

Fantastic experience: This was the first time I've taken my PS5 anywhere for repairs. My system was beginning to over hear and shut off in-between matches. Sal offered me options which I really appreciated. Definitely will recommend this place to anyone in need of a good fix. He also got the job done in a single day.

Ali Posted on Google 7 months ago

Fantastic experience: ⭐⭐⭐⭐⭐ I recently had my PS5 HDMI port replaced here, and the experience was fantastic from start to finish. Salam was professional, friendly, and clearly knew what he was doing. He diagnosed the issue quickly, explained the repair process, and had my console ready faster than I expected. The quality of the repair is excellent, everything works perfectly, and the picture is crystal clear again. The pricing was fair, and they kept me updated throughout the process. If you need a reliable place to fix your console, I definitely recommend this shop. They saved my PS5 — five stars all the way!

Shantell Jackson Posted on Google 7 months ago

Fantastic experience: Best repair experience I ever had. Friendly staff. Transparent. Highly recommended.

Nick Sanchez Posted on Google 8 months ago

Fantastic experience: I cannot recommend this place enough! The owners are lovely and the repair services are excellent! They told me that the repair for my game cartridge would take 15 minutes, I do not think it took even 10. This was my first visit but any time I need a repair, I know where I’m going!

Greg McRae Posted on Google 8 months ago

Fantastic experience: Excellent service. Great customer service, very friendly and knowledgeable as well! Same day diagnosis and repair was done within an hr.

Jonathan Hurtado Posted on Google 8 months ago

Fantastic experience: Just had an awesome experience at GAMEXPRESS. From the time I called, they were very helpful and nice to talk to. 10 out of 10! Fantastic people. Now I get to replay the days when I had a PlayStation 2! Thank you guys!

Alex Sanchez Posted on Google 8 months ago

Fantastic experience: 100% recommended this place if you’re looking to fix any of your consoles. Went in looking to see if they can fix my ps5 and they fixed in a hour. They’re the most nicest people too. Would definitely come back again.

kari trammell Posted on Google 8 months ago

Fantastic experience: My Switch had a bad battery and was not turning on. Came here, diagnosed & fixed in a few hours along with another part for pretty cheap. PS4 I had tried somewhere else and was told it needed a new harddrive, but that didn't seem to fit the issues it was having. Decided to find somewhere else to see what they found and stumbled on this place. Finally found someone who knows what they're doing. Was happy with how he handled the switch repair and found the ps4 needed a new motherboard and laser. Quoted me a decent price and came back a few weeks later to get it done so we could copy the data on there first. Work was done in less than 2 hours. Definitely recommend coming here to get your consoles fixed. Don't waste your time at places that will charge you way more and may not even diagnose it correctly.

Terra Callicott Posted on Google 9 months ago

Fantastic experience: Got scammed by a guy who said he could fix my iMac, should of just went with a professional! I even paid less to get it fixed here!! They are amazing will 100% recommend all the time will not go no where else! Satisfied customer!!!

Anthony Orellana Posted on Google 9 months ago

Fantastic experience: So glad I gave this place a shot, now days I don’t really trust places anymore, to be honest and do quality work. The staff was so amazing and very knowledgeable to their work! They got my Xbox up and running in 2 hours!!!! And my iMac in 1 day!!! Very satisfied with the work and the timing couldn’t ask for better!! Will always recommend and come back to this place!!!

John Posted on Google 9 months ago

Fantastic experience: Game Express is hands down the best place to take your console for repairs. They deserve far more than a five-star rating. Sal This was my third time dealing with a broken HDMI port on my Xbox Series X. I brought it to Game Express, where they repaired the port within just two hours. They also informed me that the last repair shop I visited had done a poor job with the previous fix. When I got home, I discovered my Xbox wouldn’t power on properly—the fan motor was loud, and the HDMI signal still wasn’t coming through. I brought it back to Game Express, explained the situation, and they quickly identified the root cause—yet another mistake made by the previous repair company—and fixed it on the spot. Their professionalism, speed, and ability to diagnose and repair even complicated issues make them my go-to for console repairs. Thank you Sal !

Jonathan Lewis Posted on Google 10 months ago

Fantastic experience: Highly recommend Gamexpress! Very polite, professional and knowledgeable. Brought in a dead xbox and he had it back to life in under an hour! I will be using this business for all future console repairs!

Duy Nguyen Posted on Google 10 months ago

Fantastic experience: Was able to fix our Xbox Series X quickly (PSU was messed up). I would highly recommend their repair services!

Owen Lisac Posted on Google 10 months ago

Fantastic experience: I had an Xbox Series X that was having display problems. Sal went above and beyond to get me back in service. Very fairly priced.

Ab morris Posted on Google 11 months ago

Fantastic experience: I hope that they get ALL the business. I thank them Sooo much. We got scammed at GadgetX for over a week. This guy fixed our issue within 24hrs. Then charged us HALF of what we were about to get charged. I thank God for him

Erik Kasper Posted on Google 11 months ago

Fantastic experience: Absolutely great company they fixed my ps5 in no time at all for half of what I thought I'd have to pay elsewhere thankful for my boss at pineapple xpress recommending them to me

Joanne A Posted on Google 11 months ago

Fantastic experience: My son's ps4 broke right before his birthday. I searched online to find a place so they can repair it ASAP. When I called they gave me an estimate of how much it would cost for the repair. When I got there they said it would take 3hrs to repair which was passed their closing time. They said they would wait for me after hours to pick up. Within an hour they called me to tell me it was ready. The price that I was quoted on the phone was the price I was charged. No hidden fees or surprises. I am so pleased with the quality of their work, their customer service, pricing, and their promptness. Very satisfied andhighly recommend. *** I can’t believe it’s been 3yrs since this post but the ps4 is still working

Ruben Ramirez Posted on Google 11 months ago

Fantastic experience: Top notch. Brought original Xbox to get its drives repaired after another place wrecked them and he got them working quick quick. When I brought it back after it made a noise he fixed it at no charge, both times I brought my kids and they were taken care of as well. Definitely coming here for all my game repair needs. Already got him lined up to fix gameboy cartridges!

David Cardenas Posted on Google 1 year ago

Fantastic experience: Excellent service. Sal was very helpful and kind, the price was great, turn around time for repairing HDMI port was quick. Overall, could not have asked for a better experience with this business in a repair. Highly recommend.

Amal Nassar Posted on Google 1 year ago

Fantastic experience: I had an excellent experience! The gentleman that assisted us was incredibly professional, knowledgeable, and efficient. They quickly diagnosed the issue with my Nintendo and had it fully repaired and ready to go in just a couple of hours. The turnaround time was impressive, and the quality of the repair exceeded my expectations. Friendly service, fair pricing, and clear communication throughout the process. Highly recommended to anyone needing fast and reliable electronics repair. Thank you again!

Wesley Bradley Posted on Google 1 year ago

Fantastic experience: This place is a hidden gem. Took my Xbox series X to have the HDMI port repaired. Other repair shops told me it would take a few days to do the repair. Sal was able to do it in just 2 hours. Not only that, but his price was lower than other repair shops in the area. Sal also threw in a new HDMI cord and gave my son an ID holder for his school ID. I definitely recommend this place to get your electronics repaired!

Willie Mitchell Posted on Google 1 year ago

Fantastic experience: Beat game system repair in Houston hands down took my kids PS3 in because it wouldn’t play any games dropped it off 30 min later told me laser was shot they repaired it right away quick turnaround really good honest people

daniel duenas Posted on Google 1 year ago

Fantastic experience: Game express was very honest and fair with their prices. Great customer service and explanation with your device issues. I recommend 100% to anybody who needs their consoles worked on.

Terry Burn Posted on Google 1 year ago

Fantastic experience: This place is a hidden gem. Absolutely thankful for the service I received at GamExpress! When my PlayStation 5 power supply unexpectedly failed, their knowledgeable and prompt team quickly diagnosed the problem and had it repaired the same day, good as new. Their prices are impressively reasonable, which was a relief. It's refreshing to encounter such professional and reliable service. GamExpress has certainly earned my trust and I'll definitely return for any future repair needs. Highly recommend!

Francisco Posted on Google 1 year ago

Fantastic experience: Perfect customer service. The woman who did my intake was so sweet, very informative, AND SHE SPOKE SPANISH❤️ Sal is clearly a professional in all regards, not just in his work. He was clear and concise about fixing my issue. Not only that, he had it done the same day. Never going anywhere else for a repair. Telling anyone I know to go to Sal.

Keyvis Watson Posted on Google 1 year ago

Fantastic experience: My ps5 would not show anything on the display and I they fixed it so fast.Great service and price.Definitely recommend

Ari Saliagas Posted on Google 1 year ago

Fantastic experience: Great customer service. Had issues with my disc drive and fan. Fixed my PS5 in under 2 hours. Would recommend to anyone having issues with their console. The people that work there are nice and friendly. Very reasonable on pricing. Thanks Gamexpress!

Darrius Betts Posted on Google 1 year ago

Fantastic experience: My experience with Gamexpress was pleasant and professional. Before calling game Express I was quoted $199.99 to fix my xbox, I called Gamexpress and I was quoted $130 and sane day fix (2 hours). Upon arrival to pick up my console I learned the issue with my game was bigger than originally expected and should cost more but they honored the price originally given to me. And to top off the swift and professional service they threw in a free accessory with my purchase. I'm very thankful for this service.

Zoila Carbajal Posted on Google 1 year ago

Fantastic experience: Perfect and quick service at a decent price! I was having trouble with some old Gameboy games I had stored away that weren't loading and my Gameboy Advanced SP was also having problems reading games that were new and recently bought. All 3 games and my system were fixed quickly! Other places would make me wait longer and here I was able to get them directly the next day! I'd give more stars if I could!

J. Matteo DiMera Posted on Google 1 year ago

Fantastic experience: The best customer service, I brought my PS4 in and they repaired it same day, great price and excellent service. I really appreciated the experience and totally recommend them above any other provider in Houston!

Dqualyn Augustine Posted on Google 1 year ago

Fantastic experience: So I brought my Nintendo switch in today because I couldn't get any SD card to be ready on my switch. So after trying some home remedies I gave up. I found this place today and man let me tell you! I was told it was going to take an hour but it was only 20-30 mins. And working like brand new. They even showed me it was working before I even left. It was alsoaffordable. I really thought I was going to have to ship it and wait weeks for it to be fix but they did it in minutes! Thank you so much again!

Kasi Lyrics Posted on Google 1 year ago

Fantastic experience: Sal is the absolute best Diagnosed and fixed my PS5 in a few for way less money than anticipated. If you take your electronics anywhere else you’re doing yourself a great disservice. Go with Sal and Gamepxress, you won’t be sorry.

Alexander Harber Posted on Google 1 year ago

Fantastic experience: I am a very meticulous owner and caretaker of all my Playstation consoles, from the original to my PS4. As such, all four still function like new. Repairs were rare, but nothing I couldn't handle. So when my PS4 stopped turning on, I did my research and realized I rather not take a chance on my repair skills. But who to entrust this task to instead? I found Gamexpress and was awed by the positive reviews. However, I was even more impressed by the reality: two dedicated individuals who professionally took my PS4, performed a diagnostic within 15 minutes, and figured out a whole new power board was needed. I agreed to the quote of $100 and after 30 minutes, it was fixed! Since I was in another part of town, they texted me a picture of my login screen as proof. I was even happier to find the PS4 itself was spotless, looking like no one had opened it at all. And since then, it has been working just like before. I cannot thank Gamexpress enough for the fair, professional, and expedient repair. If anything happens to my other Playstations, I know who to call!

Edikan Umoh Posted on Google 1 year ago

Fantastic experience: Had issues with my PS5, tried troubleshooting myself but to no avail. Searched google and found this place. Read the reviews and it was a beautiful site. Quickly went and got it done fast and at an affordable price. Customer service was great, nice and helpful people. HIGHLY RECOMMEND!!!

Kid James Posted on Google 1 year ago

Fantastic experience: Im talking about amazing, fast, and affordable work!!!!!! This place was amazing man. I had an issue with my ps5 not powering on they took a look at it said call u in a hour 30 minutes later they said come pick it up. Just like that the customer service was amazing nice friendly atmosphere. They also take all payments too. A definitely 10/10 would recommend to everyone.

rashawn austin Posted on Google 1 year ago

Fantastic experience: I walked in yesterday at 6:01pm ant Mr Sal and Ms Roxanne accepted my ps5 before they walked out. 1:27 I get a call that my system is ready. I highly recommend this place and appreciate their service. Best price in Houston 100 stars

yusuf siddiqui Posted on Google 2 years ago

Fantastic experience: Came in to fix the HDMI port on my ps5. Most places would take 3-7 days but they fixed it in 2 hours and the price was way better. Everything is working perfectly and they gave me an extra cord free of charge.

Edward Lawrence Posted on Google 2 years ago

Fantastic experience: I went to Gamexpress today to fix my Xbox One and it took just one hour to fix the problem with my console not reading the some of my Blu-ray disc and games. The guy there fix the problem and did an OUTSTANDING job on fixing the issue. As of right now I don't have any issues with my Xbox. I highly recommend this business to anyone who needs to fix their game console.

Thony Ngumbu Posted on Google 2 years ago

Fantastic experience: I came across GameExpress while searching for a repair shop to fix my son's PS4. The HDMI port was no longer functioning. Although, I didn't know what to expect, I was blown away by the service I received from Sal and his partner. When I arrived in the morning, the lady welcomed me with a warm smile and promptly took my information. She mentioned that the technician was away, but she would call me back once he returned and diagnosed my device. As promised, she called me back to confirm that the HDMI port needed to be replaced and she quoted me a very affordable price. To my surprise, she mentioned that the repair would be completed within 3 hours and she quoted my a VERY AFFORDABLE price! Indeed, within 3 hours, she called me to notify me that the PS4 was repaired and ready to be picked up. When I went to the store, I met the technician, Sal, who explained the issue and gave recommendations to prevent a similar issue in the future. Sal was unbelievably friendly!!! We chatted for a few minutes and I was surprised to learn that he started his business 32 years ago!!! No wonder he is so knowledgeable! I give GameExpress the highest of ratings and I HIGHLY RECOMMEND THE STORE for your PS4 repairs. Thank you Sal and team!

cesar moreno Posted on Google 2 years ago

Fantastic experience: My PS5 had a jacked up HDMI port for a while and finally gave out. Found Gamexpress, read some reviews, and decided to give them a try. BEST DECISION I’ve made in a while. Knowledgeable and experienced. I instantly knew my console was in good hands. Job was done by next day, pricing was reasonable. Both friendly and professional. Do not hesitate to do business with.

John Kiappes Posted on Google 2 years ago

Fantastic experience: What a find...a highly skilled, reasonably priced and efficient repair shop for a vast variety of electronic devices...from phones to game systems to computers. Took my son’s PS3 to have the Yellow Light of Death repaired. Just as advertised...no fee to diagnose and the repair charge as listed on the Website. Where does that really happen? THIS IS WHERE IT HAPPENS!!! While there I asked about replacing my IPhone Screen Protector...”no problem”...done while I waited...and just $5. As promised, the PS3 was ready the next day. So pleased that I now have taken my IPad to have the charging port replaced. You’re right...will be ready tomorrow. While there another customer, brought in his IPhone for a battery replacement. ...$20...can you believe it!!!! Will certainly be using Sal and Roxanne again. Returned this week(4/25/2022) after shattering my wife’s iPad screen. Not only did they replace the screen for $75, but the job was done the same day. Continues to provide honest, quality and reasonably priced service. BTW...the shop is actually in an office building on the south side of Harwin between Hillcroft and Fondren. UPDATE- 2/19/2024: Sal has come through again!!! Dropped my wife’s IPad again…yes the screen shattered. Took to Sal after lunch and he had it repaired by 5:20 PM. What a guy!!! And the prices are the best!!! Still fast, honest and professional service. SO GLAD I FOUND THIS PLACE!!!!

Allison Popovich Posted on Google 2 years ago

Fantastic experience: My husband's PS2 slim had been having difficulty reading games, so we brought it in. Our expectations were blown away! They were knowledgeable about the potential issue with the console, and the part in question was quickly replaced. The issue ended up being the PS2 discs themselves, and we were not charged for the service and were given education about the actual issue. Regardless, the price itself would have been very fair for the service! I will definitely be bringing other consoles here if needed. They were incredibly nice, helpful and knew what to do!

Marcel Sr. Posted on Google 2 years ago

Fantastic experience: Took my PS5 in due to not powering up. Trust fingers were crossed! Dropped it off just before noon and received a call within 2hrs (if not less) that system was diagnosed, repaired, and ready for pick-up! Highly recommend and thank you for such a quick turn around. Definitely will recommend!

Pratt Aloshious Posted on Google 2 years ago

Fantastic experience: Went there with my son to get my ps4 fixed . Staff was extremely friendly and knowledgeable, diagnosed the issue in 5 min and was out of the door with a new hard drive and a fixed ps4 in under 30 min . Strongly recommend this place to fix your gaming systems before buying new ones . Keep up the good work.

Miguel Olguin Posted on Google 2 years ago

Fantastic experience: I had a ps5 with a damaged HDMI port and instead of shipping back to Sony I decided to take it to Gamexpress, I dropped my console off in the morning and was able to pick it up a few hours later with the issue fixed! Great service with great prices! Definitely recommend for others!

xavier parada Posted on Google 2 years ago

Fantastic experience: Absolutely 10/10, I dropped off my ps4 about an hr before closing and the next morning before they even opened had sent me a text letting me know whats wrong and how much it would cost, very reasonably priced btw. After I replied letting them know to fix it they had it fixed in less than an hour, and the service I needed on my ps4 usually takes 2hrs.

Crazychio YT Posted on Google 2 years ago

Fantastic experience: Highly recommend this place would give it six stars if I could they were able to repair my old PS3 that other shops said that was irreparable. Gave me a fair price for it and it works good so far but the best part is since I live quite a ways away from here instead of 30 day warranty they gave me 60 days instead. If I have anything else that needs fixing this will be the first place I’ll think of.

B N Posted on Google 2 years ago

Fantastic experience: I read many reviews of repair shops before I settled on Gamexpress. Sal's workmanship is top quality. He diagnosed the problem with my PS4 slim within 24 hours and had it repaired a couple of hours later. (It was a power supply issue.) Price was fair and I am a satisfied customer. Do not go anywhere else. Xbox One X repair June 22, 2023 - I had an Xbox One X that would not factory reset. I attached pics of the error codes that I saw. I googled for any solutions. I tried several things including using a flashdrive loaded SYSTEM-UPDATE files downloaded from Microsoft. It seemed like replacing the hard drive was the only option. I ended up taking the Xbox One X to Sal and he replaced the hard drive and updated system files. Sal had my system fixed within a couple of days. That One X has been running like a champ for the past 3 months. 10/8/2023 Sal is honest, quick, and fairly priced. Check with Sal before you go anywhere else.

Jayden DeWitt Posted on Google 2 years ago

Fantastic experience: Fantastic customer service, dropped off my PS4, they called in 30 minutes to verify the repair cost and I picked it up 15 minutes later. PS4 working perfectly fine ! Would 100% recommend

Joseph Lemelle Posted on Google 2 years ago

Fantastic experience: I had my ps5 power supply repaired after a power surge destroyed it. Very polite and honest about affordable prices and what the problem may be and he works fast. I even walked in late to drop the ps5 off and they called later and offered to let me pick it up after hours if I needed to. 5 star great experience and I will be going back if I ever need to. 4 months later I've gone back. Again they've been good honest people. They diagnosed my problem (that turned out to not be a repair problem) right in front of me at no charge whereas others would have charged for an inspection or made up a problem for a quick buck. Favorite repair spot.

C Poston Posted on Google 2 years ago

Fantastic experience: If you need a PS5 repaired GameXpress has got you covered! The HDMI on my PS5 needed to be completely replaced. I attempted the repair myself and it did not go as planned. I brought my PS5 up here in pieces on a Friday afternoon and they were able to replace the HDMI port, and put the console back together the same day! I was back up and running on Warzone after only a couple hours! The price was fair and they updated me with text messages along the way. 5 Stars!

Adriana J (473X) Posted on Google 2 years ago

Fantastic experience: I recommend this place to anybody who needs a game system repair! ✅️, My Ps5 wasn't reading any type of disc something was damaged I'm no engender , however I had 2 options in mind. I had called in asked i told the the lady problem I had with my ps5 she give me the information i needed even the price range on what needed to be fixed i had with my ps5 the lady is very pleasant and VERY UNDERSTABLE of any type of issues you have with your systems need . The owner has 20+ years of experience‍ , he takes his job seriously welling to repair anything withing days even if he has so many systems to work on‍ , he's welling to finish his job on time ⌚ , I have better experience with them than Game stop at 8582 Westheimer rd ,I had called them to ask if I had warranty on my ps5 Sadly I did not , I asked what would be my better options even though I had gamexpress in mind already , I just wanted to see what where they're best options , they recommend me to get a new ps5 they didn't even have in mind recommending me to repair my PS5 , game stop at 8582 Westheimer Rd is just after your money ! . So next time you have any type game system problem i recommend to talk with gamexpress first before deciding to get a new system, they have good pricess it all depends what you need fix on your system. They Also recommend to take care your systems more after they fix them because it could get worse after every repair which is understandable, those reviews who are upset because they got told to take care of they're systems more they are such agitate people

Aimee Kennedy Posted on Google 3 years ago

Fantastic experience: Called them at like 4pm on Christmas Eve because my ps4 stopped turning on. They had me come in, took a look to see if they could fix it that day. Unfortunately, they couldn't, but they held onto it and looked at a few more things and returned it to me just after Christmas. They told me what else I can do to try and get it repaired, and didn't even charge me for looking at it. I would definitely come here with any issues I have in the future. They were so nice, quick, and very helpful.

Simon K Posted on Google 3 years ago

Fantastic experience: My Nintendo switch had an error that another shop couldn’t fix since it was a problem with one of the chips. Brought it here and they replaced the chip and had it working same day. They have their prices listed on their website. Cost me $125 which was comparable to other repair shops. Worth the speed, expertise, and keeping all my save files by not having to buy a new switch.

Carlos Henriquez Posted on Google 3 years ago

Fantastic experience: What a great place to go get your gaming consoles fixed! I had a PS3 with a blu-ray drive that didn’t work for years. They replaced the lens and now i can play my games again. They charge fair prices for their services and are friendly. I recommend anybody go here if they need to get their consoles repaired!

Moises M Posted on Google 3 years ago

Fantastic experience: Dropped my PS5 and the HDMI would not connect properly anymore. Emailed them immediately after I found them on Google. I saw the reviews and took it to them the next day. The repair was $150 and they got it done in 3 hours, picked it up the same day. They were nice enough to wait for me to go pick up after their business hours. Great communication, good work, and friendly people. Couldn't recommend them enough.

Dominique Thomas Posted on Google 4 years ago

Fantastic experience: Great experience, I got both my PlayStation 4’s fixed the same day. Thank God both issues were software related. They’re were able to save all my games and progress. Customer service was great, turn around time was even better and the prices were very good for the quality of work. Recommended my brother and will recommend anyone else who has issues with PlayStation to come here. Thanks again for fixing my ps4’s.

Lisa M Billescas Posted on Google 4 years ago

Fantastic experience: Brought my sons PS4 to get fixed and they had it done within the day. The shop owners were very nice and happy to help me get what I needed done. They also fixed my iPhone and went out of there way for my devices. Highly recommend to anyone in need of any repairs for phones, game systems, PC and iPad.

Rudy Beauchard Posted on Google 4 years ago

Fantastic experience: Got my PlayStation 4 fixed fast ! They made the process very simple ! I got my system back the same day. I recommend everyone to come here if they have any problems with their system. Very helpful & nice I’m glad I found them.

Natural Deceit Posted on Google 5 years ago

Fantastic experience: Employees were nice and efficient. Worker finished repairing my PS4 hard drive in under 15 minutes. Communicated with customers with understanding and great respect. Overall experience was great and quick. Definitely will be coming back here again to fix my electronics. I’m Thankful For The Time.

Soldier of The Risen King Posted on Google 5 years ago

Fantastic experience: I took my PS4 in with a hard drive issue and the gentleman fixed it in about 15 minutes. The receptionist was very nice, down to earth and professional. Would definitely recommend to anyone looking for fast results for their PS4 console, at a reasonable price and quality customer service!

Llalania Ghose Posted on Google 5 years ago

Fantastic experience: Fantastic repair shop. Quick, reasonable prices, very knowledgeable. He fixed my husband's phone in an hour and my PS4 in 10 minutes. I almost wish I had more broken electronics for them to fix!

Nathan Snyder Posted on Google 5 years ago

Fantastic experience: Very good service. They attempted several different solutions until one was found that effectively fixed my old consoles heating issue. They are also very friendly. I was curious to know exactly how they fixed the console. And they explained what had happened on the motherboard and what work was conducted to fix it. Great service. Fair pricing. And friendly. I highly recommend using their services. And if I ever need to, I will return to them with other console or gaming electronic problems.

Leshone F Posted on Google 5 years ago

Fantastic experience: GREATEST! My son had been having issues with his PS4 being stuck in Safe Mode. They were able to detect the issue and get my son’s PS4 working in less than 30 minutes. Great price to repair & wonderful customer service. We definitely will be returning customers. Thanks again!

Daniel Chica Posted on Google 5 years ago

Fantastic experience: After dropping my Nintendo Switch I came across this place looking for repairs and noticed so many awesome reviews. Safe to say, they delivered and more! They were able to get my system back in shape at a very reasonable price, made sure I received it quickly, and they were easy to talk to and friendly. I will recommend this place to anyone looking for electronic repairs in the future, and I'll definitely come back when in need.

Nick Lewis Posted on Google 5 years ago

Fantastic experience: They fixed my PS4 HDMI port in a little over 2hrs, very reliable and Sal was very professional. Couldn't be any happier since my son can't live without his PS4. They also gave me 2 months warranty on the entire PS4 repair.Highly recommended.

Kk Buff Posted on Google 5 years ago

Fantastic experience: We needed to have a PS4 repaired and we picked this place based on its reviews and we were not disappointed, they were very quick, diagnosed the problem and repaired it within hours!!!! Fantastic service and very reasonably priced. We will refer our friends and will continue to use them anytime we need a repair. We drove in from Richmond and it most definitely was worth the drive! Highly recommended.

Yeni Posted on Google 5 years ago

Fantastic experience: Amazing spot!!!!!!! Went in with a messed up PS4 and within minutes, it was fixed, thanks to the gentleman who was very knowledgeable of what he was doing! We were welcomed with such kindness. The lady was sweet and attentive. If you’re looking for a spot that will actually take care of you and for a reasonable price, visit Gamexpress. Thank you so much!

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