GameStop

Fantastic experience: shoutout to the ladies holding down the fort on international womens day!! seriously with whatever management mixup that has been going on, these girls are the boots on the ground that has kept this location thriving. even with all the commotion that inevitably comes through, these women maintain an incredibly helpful demeanor. appreciative of you all!

Fantastic experience: This is one place for all games

Negative experience: You guys sold me a copy of Super Smash Bros. Ultimate that you guys said was "new". It was the only copy you guys said you had. But yet the box was on display and had scratches and dents. And to make it worse, the cartridge shows signs of use because of the scratches from the readers in the Switch console. Point being: SHOULD NOT HAVE SOLD IT TO ME AT "NEW" PRICE!!!!

Fantastic experience: Amazing service and help

Fantastic experience: Staff friendly and they have great knowledge and answers all your questions

Negative experience: I entered the store and noticed only one employee, who assisted me. However, when she requested my phone number to locate my account, she was unable to find it. I wondered if she was having difficulty because of my Asian heritage and the assumption that I had an Asian name. I visited other locations, and the associates were able to locate my account using the same phone number. They also inquired if the account was under my name, to which I replied affirmatively. Initially, I was perplexed as to why the employee at the 4th Street location was unable to find my account. Subsequently, I pondered whether her actions were motivated by racial bias. Upon departing the store, I noticed that she bid farewell to other customers but not me.

Fantastic experience: Good store

Fantastic experience: Great experience

Fantastic experience: This is GameStop # 5027 (250 e. 5th street is wrong)

Fantastic experience: I bought my Nintendo switch Pro controller here and it was a fair price. The customer service was cool and I like the location.

Negative experience: broken switch that i can’t even return

Fantastic experience: Si buscas juegos, accesorios y consolas este es el lugar

Fantastic experience: The employees their were both knowledgeable and friendly, aswell as helpful. It was most appreciated

Fantastic experience: Not alot of selection. However they have an awesome staff.

Negative experience: Really rude. My son is 7 years old and he touched a control that was slightly behind the counter and was yelled at by the person working there and my son started crying so I left and never wanna go back to that non welcomed game stop. I hope you guys better your workers a tell them to at least try to be kind to our little ones. Thank you.

Fantastic experience: Is a cool place

Negative experience: Came in on my lunch because online it said they had 5 IN STOCK Topps allen Ginter baseball cards waited 10 mins just for the gentleman to tell me he couldn't find them. You guys have to control your inventory once a week do count to make sure things are counted for.

Fantastic experience: I Get the games I want I have a good experience at GameStop & I also ordered games ️⚔️ The people that work there do a great job

Fantastic experience: Awesome

Negative experience: Store never answers and is not a reliable source

Fantastic experience: Awesome place I got a classic game RESISTANCE 1 AN 2 AN I PURCHASED THE RESISTANCE 3 FOR PS3 AMAZINg they actually had these 3 games will definitely get my pro membership here .. on payday . Highly recommend an the customer service was great .

Fantastic experience: Came back a few hours later after buying a 3rd-party controller for Nintendo Switch; asked for a refund after finding out the controller doesn't use gyro controls/motion controls. They took the time to pop in a new roll of coins while they honored an exact full refund. 10/10 would let them cover my poor lack of research and life choices again. Now I can afford dinner tonight :D

Fantastic experience: Grt places

Fantastic experience: One of the smaller GameStop's in LA County but definitely has some of the nicest staff!

Positive experience: It’s sad but this place is now a gift shop.

Fantastic experience: Every year during November I buy my son's Xbox one games for half of the original price. This is a good thing because I love to save money and buying with DISCOUNTS.

Fantastic experience: Friendly staff.

Negative experience: - BROKEN ITEM sold / Sold as new item / No refund issued - Before and during COVID, I would not open every box in the store, and I trusted that GameStop would not do anything funny to their items. I bought a Star Wars waffle maker as a gift at a CLEARANCE price - to be fair. Shortly after I went home, when I checked, the waffle handle was already broken. When I attempted to return it, I was hoping for at least in-store credit - I get it there is restrictions; however, I was denied everything, and I left the stores with a big "It is broken. You'll just have to take it with no choice" impression. The customer service online was, like, two-week slow, and when they finally replied, they suggested me to go to a store and (attempt to) return it; they mentioned that they could not handle it online somehow. However they marked down the price for an item, this is still not moral. If they issued an in-store credit, I could at least pre-order a game or what have I. It is simply frustration and disappointment at this point.

Fantastic experience: Place was chill and home at the counter was cool. Wasn't a far walk from my place and had what I wanted.

Fantastic experience: Great items in stock, plus Great Customer Service!!

Negative experience: Website and google says they should be open august 20th 2023 from noon to 7pm and I called and arrived at 12:30 and the store wasn’t open. Surely the rain shouldn’t make game stop closed right?

Fantastic experience: Always fun to visit. Good customer service

Fantastic experience: Very good and fast also have a clean store

Fantastic experience: Very cool man they help me with my order and help me ship it also very friendly

Fantastic experience: this is the best GameStop for sure, they have the best customer service. Overall really good

Negative experience: ...lies disappointing to know a Major business either has no employee handbook or simply insists on hiring anybodies who perform nefarious business under their name. To think more pple are not upset about the fact online they make many statements and yet when directed to a store the employees either have no idea whats going on or deny that what I read to be false. But then again video games are more addictive then the crack all these ppl are on so what was I to expect

Negative experience: How does the store accept pre-orders for a product and then not have it in stock on the day of the launch?

Negative experience: Walked in and wasn't greeted, I was looked at like I was a criminal, was told after I pay for item, they would bring out the item from the back. Was told they do that because adults come in and run out of there store at times with whatever there interested in, without paying, I asked do kids actually do that? , they said no , adults do it. I'm 56 year old black man, I watched after I left, that policy was different for others., This occurred at the 4010 Atlantic Ave store, at the FedEx office game stop, sorry for the mistake

Fantastic experience: This is my local Gamestop so I'm always gonna show love, also respect to Morgan who hand picked my Silver Tempest packs that pulled me some heat sorry again for trolling you know who you are

Fantastic experience: Great store to go pick any game or collectibles you’re looking for, staff there are always helpful and carrying to your needs. I’ve gotten help for anything coming out new by one of the staff named Morgan

Fantastic experience: Great Game Stop. Workers always fast and helpful. I love this place. Oct 2022 and the store is moving because of erea renovations. City place shopping erea is getting all fixed up and changed. Can't wait to see new GameStop, it'll be a minute away from current location.

Positive experience: Cool, but again what I wanted wasn't in, can't win them all, I'll try Facebook deals.

Fantastic experience: Always good advice from store staff. They are very knowledgeable.

Fantastic experience: Amazing place. Amazing service.

Positive experience: It wasn't too busy. Was able to find what I was looking for fairly quickly. Entrance isn't automatic but it is designed for anyone to get in with no issues. There is parking right in front of the store but its metered. You can press this green button and it gives you about 10 to 15 minutes before you have to pay. There is free parking but in the parking structure down the block.

Fantastic experience: Love GameStop, the people are cool and very helpful. They don't always have what I am looking for, but that is just how it be sometimes. I'll go there again for sure!

Positive experience: Nice staff

Fantastic experience: Morgan is great!!!

Positive experience: It's wax good

Fantastic experience: I enjoy all the good stuff and service.

Positive experience: It's playing games

Positive experience: There cool

Fantastic experience: This store will always have a special place in my heart. I 100% reccomend for all gamers!

Fantastic experience: Great

Fantastic experience: Quality service and friendly attitudes and they have so much inventory hardly ever busy just an overall good experience

Negative experience: This stores management is a joke, Gary is very rude! Didn’t bother helping, had me waiting in line almost over 20 minutes and didn’t bother to look up and help. Had an attitude when I told him I been ready and waiting for him, he looked up saw right by me to greet another person while I was waiting. Never NEVER EVER COMING BACK TILL GARY IS GONE!

Fantastic experience: Had a great time go to game stop alot

Fantastic experience: New years eve 2021, nighttime was my and my daughter's last visit. Whomever worked that night, we interacted with two people working, were outstanding, helpful, kind, patient, fast, efficient, and courteous. Thank you! Above and beyond! Great service and we loved the selection!

Negative experience: How u gonna hate on stunna boy when all he do is cash out ⭐️⭐️⭐️⭐️⭐️⭐️ he #1 giving gifts out to the local locs

Negative experience: Get block now

Fantastic experience: Love white girl ☝️☝️

Negative experience: store full of haters cuh banning stunna boy get em real hollywood star

Negative experience: They banned a schizophrenic man for giving people gifts at christmas

Negative experience: you get block now

Negative experience: Broke

Negative experience: Banned stunna boy get ‘em #1 rapper. Unacceptable

Fantastic experience: My kids love it. The personal is friendly and helpful.

Fantastic experience: Great workers very helpful.

Positive experience: Don't have phones anymore

Fantastic experience: Best and brightest staff I've ever seen at a GameStop keep it up you guys you guys are awesome love you

Negative experience: Meh. Weirdly sparse looking store with rude service.

Positive experience: Very strange experience... this man kept trying to show me his 20 dollar bill and kept insisting he was "real" and "on top"... Nice store though.

Fantastic experience: Really good customer service

Fantastic experience: They had my system ready for me when i arrived very helpful to

Positive experience: Tried 3 days to trade in our phone but technical problems with their machine seemed it could not be fixed.

Fantastic experience: Great Experience

Fantastic experience: Really helped me with getting a PS4.

Fantastic experience: Good Stuff Good Prices

Positive experience: Don't have things you looking for in stock..pretty much have to order it on line and have sent there

Fantastic experience: Staff were nice

Fantastic experience: It was my first time going to this store and the service, I could tell was great thanks to Anthony. He was very helpful, answered our questions and helped us order new controls for my nephews console, because there was this other guy who just wanted to sell us someting else that we didn't wanted, also overpriced. But thank God Anthony saved our night.

Negative experience: Not good customer service

Fantastic experience: Very spacious store and well organized, had an easygoing experience.

Fantastic experience: Good spot, as GSs go: decent sraff, & helped me out.

Fantastic experience: It is chill there and easy to find games.

Negative experience: Bought a powerA controller with a power cord that didn’t fit, go back and was given a 20 inch phone charger that I take home and doesn’t even work. Thank god for refunds

Positive experience: Todo ordenado y muy bien ubicado. Limpio y selecionado... únicamente ala persona que atiende en el área de caja, no se le ve del todo amable, fue muy cortante en respuestas que necesitaba y no me dio opción. Buenas ofertas y productos.

Positive experience: This is a good gamestop. I stop in here every once in a while and usually with a friend. They have great stuff and the staff is always so nice and friendly. My only problem is that the employees (and I don't know if they have to do this but) offer things to the customers which is nice but if the customer says no they keep trying to order different things. I'm like the man said no so let him go but if the employer is making them do this then......... But I waited in line for like an extra 7 minutes as an employee kept trying to offer some guy stuff and it clearly looked like he wanted to leave. Other than that it's a great place to buy games, toys, collectables, and other things.

Fantastic experience: A very big gamestop and the gentleman at the counter was very helpful and proud to be there!

Fantastic experience: Great staff very helpful when searching for low cost console accessories.

Fantastic experience: Buenos precios, excelente atención imperdible para quien visita Long Beach!

Positive experience: Try and catch them when they have a sale.

Negative experience: Gamestop is dead

Fantastic experience: The employees are great with positive attitude and great customer service. If you have any questions for them about any games they will do their best to help you. Also the employees are very nice people.

Fantastic experience: Esta muy bien buenos precios

Fantastic experience: Great

Positive experience: GameStop is really dying. They hire just about anybody now

Fantastic experience: Cool

Fantastic experience: Found what I was looking for, so I'm happy

Fantastic experience: Liked this place since 2012. A chill place to get games and systems and the staff are always freindly.