GameStop

Fantastic experience: This particular location has excellent customer service and a clean store with great selection. I drive past another game stop to come here because Brad runs a customer service driven environment that makes it pleasant to do business.

Fantastic experience: Very pleasant and knowledgeable. Great effort guys

Fantastic experience: They had what my grandkids wanted.

Positive experience: They have done alot to these stores over the years so I personally think it looks nice. Friendly employees and very happy with the overall experience I had visiting.

Fantastic experience: Just wanna shoutout to the employees for always being awesome and thank you for giving me a demigod pack .

Negative experience: Went for a causal magic night they were hosting. The had no idea what they where doing. They wanted to do a 9 person commander game, there was not enough room, and the table was leaning so bad that a commander deck would not stand without assistance. Complete garbage.

Fantastic experience: This GameStop is the best one I have ever been to

Negative experience: Garbage

Fantastic experience: Great customer service

Fantastic experience: The staff was very friendly and helpful. He took the time to assist me with my issues and got me exactly what I was looking for

Fantastic experience: Attentive staff, answered all my questions

Fantastic experience: Mandy was a phenomenal help. I very much recommend going to this store as it was the best GameStop experience I’ve had in awhile

Fantastic experience: Always a great place

Negative experience: If I could give zero Stars I would the day after Christmas Asher was beyond awful when we got screwed on two games and she told us and the manager to sell them on Facebook marketplace we came in on Christmas Eve and we bought resident evil for our Xbox we were told that they were compatible with our new game console we did not get the newest one and we did not buy our game console there but we bought the games the wireless controller The game pass spent quite a bit of money they said that they couldn't return the games because they were opened something about copyright infringement which ended up being garbage cuz I came to the Santa Fe location and I was very well taken care of by the manager Brad we didn't even have no direct eye contact she looked like she didn't really care about what we had to say I don't know if it was because of our skin color being a black couple but I felt very out of place I will not be going back to this location because I was very well taken care of at another location with no problem she said if the games were unopened it would have been fine or if it was pre-owned what is the difference between pre-owned and an open game opened is opened and you're telling us about copyright infringement how? Just doesn't make any sense the manager said she worked at Walmart and she's seen copyright infringement being an issue on returning games movies and other things like this I just don't see what copyright has to do with a return she just didn't want to do the return my complaint is on the entire store as well as the person that helped us which is the tall Caucasian heavy set guy because they should have checked when we showed the label as to what we had and the resident evil game was not compatible with Xbox One

Negative experience: Didn’t open for the bo6 midnight release which all GameStop hours said they would be open at midnight, me and some others were there waiting and all had to leave… guess having physical copies or opening releases was something we grew up excited about and just as we get there things get wildly expensive and flat out just don’t happen…

Positive experience: The team members are generally friendly, helpful, and knowledgeable. Has a decent selection of games for all current systems, outside of PC - which I don't see many good for anymore (at GameStop specifically). Don't spend too much time looking around when waiting in line though. They've set it up to where all the novelty items are easily visible/available and you WILL leave with a squish mellow or a pokemon cup if you're not careful.

Fantastic experience: Always helpful, pleasant, and organized when I go in.

Negative experience: I am deeply saddened and disappointed by my recent experience at Game Stop in Midwest City. This is a place I grew up loving, and it breaks my heart to see it take advantage of a kid who loves it just as much as I did. My son brought in three older games, all in good condition, and was offered a mere $1.80 for all of them. This is not only disgusting but also embarrassing. As adults and experienced professionals, you are the ones we trust to help us make the best decisions. Bravo, I hope you get employee of the month for that. Imagine doing the right and honest thing by saying, “Little man, you should hold on to those three games. All I can give you is $1.80 for them, and it’s not worth it.” What a shame.

Negative experience: Absolutely no prices on anything and the girl working was too busy to price check stuff for me. I understand only 1 person can do so much, but when i cant ask "whats the price of this" because she leaves for the back before i can, it makes her look bad. Hire more people and put prices on things! (edit: the workers there are good and friendly)

Negative experience: This location doesn't even sell games that work. As if it is very complicated to test and see. What a joke,

Fantastic experience: Great place to buy consoles I just hope that they will have marvels spiderman 2 ps5 bundles by 4:30 so I can reserve my copy of the game

Fantastic experience: Mandy is the best! She called me to let me know my preorder was in and gave me the best information on DC figurines!

Fantastic experience: Edit: I went in recently, and the two people working were chill. The woman was able to answer my dumb questions and got me exactly what I needed.

Negative experience: Not bad, store is nice. Although there is one person that is extremely rude there an I have to stop shopping there because it happens every time I go into there, I won't renew my pro membership either.

Positive experience: Let's face it... technology eats it's own. This place will likely go to the same logical end as Blockbuster. Enjoy the brick and mortar while it lasts.

Fantastic experience: Convenient location. The store is always tidy, and the staff is friendly and helpful.

Fantastic experience: Very helpful staff, and super pleasant too! Comparable prices and great location. Definitely recommend this place!

Fantastic experience: This is definatly my home store. Everyone is kind and they really take care of their long time customers. Making eveyone feel welcome.

Fantastic experience: The store is clean and well organized. Customer service is knowledgeable, friendly, and professional. Great experience every visit.

Negative experience: I will never return to this location again. I came inside to reserve 2k24 in July a store employee reversed the wrong system and I was unaware until I went to pick up the game. I was told over the phone Thursday they would be open until 10pm but come at 9:45pm once I arrived they were already closed and I couldn’t be help. I went back Friday Bradley the store manager helped me this is when I realized the wrong system was reserved he told me it was nothing at all he could do for me since the game was limited orders he only offered me his online code which he got for free I stayed there two hours with no solution after being a pro member never for over a decade. He told me he called the DM which also said he couldn’t do anything for me but wait and see if someone doesn’t come pick up their copy which they had none left anyways. My boyfriend went to the store the same day and Mandy the assistant manager found him a game that someone never wanted and they knew that from a week ago she also made the inconvenience worth it. How can the assistant manager make a 15 year pro member happy but the dm and store manager couldn’t someone needs a title switch. Mandy was excellent but Bradley the store manager and the DM does NOTHING to make their customers happy even though you’re a pro member and your employee made a BIG mistake.

Fantastic experience: Every time I go, the staff is ALWAYS super helpful and friendly!

Fantastic experience: The gentleman that helped me was kind, friendly & very knowledgeable! GameStop buys some games and for a fair price. I left with over $100 in cash from the games I took in to be sold.

Positive experience: Buy 1 get 1 free yellow tag merch/funko pop! Got outa there w a nice haul. Used my pro membership for discount too! Games that popular, preowned, are almost new price...for nintendo switch. Had buy 1 (new) get 1 free on SELECT games...which arent really popular...so didnt get any games.

Fantastic experience: Store was nice and clean. Lady behind the counter was super nice. Had what we were looking for. Plan on going back.

Fantastic experience: Handled my return and helped get what I needed. Thanks guys.

Fantastic experience: Had a real rough day today and Kevin showed a lot of patience with me. He was knowledgeable and compassionate with what I needed in a quick pick for a last minute bday present. Thank you Kevin, we'll be back, and in a better mood

Negative experience: too high on populer games most games on sale isnt any good

Positive experience: Still love coming here but I want to just walk out if I see Josh working. Everyone else, especially Russell and Brad (Kevin too) are super cool. Josh just has a stick up his rear end. I was there on the 24th of December, and he was struggling to help a customer decide on Spyro or Crash. Seeing as I've played both, I wanted to help her out. I told the lady about each, and she ended up buying both and thanked me. Meanwhile, our resident hero, Josh, was standing there fuming like I stole his bike or something. Then, the rest of my visit, he refused to make eye contact or say anything to me. Even opened up a register while I was next in line and turned his back to me to call another customer to his line instead of me. Excellent job, Josh. Keep that astounding level of professionalism.

Positive experience: Didn't have the dang pickachu promo stuffed toy. Lol

Negative experience: What happened to the midnight release? I called on the 27th of October and they explained that they would be opening their doors at 11pm for the COD release. My wife was at the store at 11:30 and the doors were locked. She waited until 12. Then exactly at midnight she watched them turn the lights off and leave. What in the world? Also previously when I spoke to them about the release date they claimed it would be on the 23rd of Oct. What is wrong with this location? Why are you soo bad at such a simple job. This is exactly why customers hate your stores so much. If it’s not misinformation it’s things like this. So when people question why GameStop is going out of business it’s not a question.

Fantastic experience: Had a big clearance sale and picked so stuff cheap.

Positive experience: Walked in needing to replace an entire system. They found out what I needed to get back in the game and made it happen quick and affordably. I even gave them a chance to take advantage of me and they didn't. Game on!

Fantastic experience: Game stop had just the right game for me when I asked them about it and it wasn't very expensive and I love the game play it almost everyday so go here and see what games they got

Fantastic experience: They have a good sale going on right now at the one in Midwest City. Their clearance is 25% off the marked price and POPS are also marked down. Good selection and friendly people. 8/28

Negative experience: So here is something. On Saturday went to sell my xbox one s to gamestop because their website stated they would give $80 cash. When we got there, they said, the controller had a slight drift and the xbox had either popcorn or bug carapace on the bottom, but wouldn't show us and tried to give us only $24 cash for it. Bunch of ripoff artists at that store on a Saturday.

Fantastic experience: Very helpful staff! They helped me find the perfect birthday present for my son and he loved it.

Fantastic experience: Nice, clean store. Staff was friendly. Decent selection of games.

Fantastic experience: Great customer, very helpful, and great deals.

Negative experience: Call this store and select to speak to an associate all it does is ring a few times then you get a disconnect tone

Fantastic experience: Home store of my favorite place! I would love to see the addition to a larger PC parts section! Can’t say that I’ve had a bad experience here. Plus, they typically have a solid inventory.

Fantastic experience: Awesome location with a huge selection, great staff and very knowledgeable

Fantastic experience: The customer service of kory was outstanding he was attentive and understood my frustration with my problem he promptly addressed my concerns and solved my problem with expert care and efficiency the rest of the staff was also very diligent and helpful In telling me about various products i questioned them about the overall quality of service was so impressive I wish everywhere I shopped had the same level of customer appreciation

Fantastic experience: Staff very friendly and helpful. We needed to return a controller and they didn't have any more so he called another store to make sure they had them and ask them to hold it for us. We will definitely be back.

Fantastic experience: Fun to watch the kids run around looking at everything.

Negative experience: Very poor management. Someone needs to get their supervisor or higher to clesr this out. Bad bad energy.

Fantastic experience: Excellent customer service like always.

Fantastic experience: I don't really like there policies on how they run things but I can't fault the store that. The store I visited was a very pleasant full experience and didn't have any issues.

Fantastic experience: This is a cry nice customer service location these guys pretty much know what game to buy and not buy

Negative experience: Waited before opening hours to catch the ps5 restock but then a employee skipped the line and bought half the supply for his “family”

Negative experience: If I could give 0 stars I would , there was a new game coming out and I purchased it the day before so I could get off work pick it up before I go to my 2nd job they sat there and acted like they didn’t know what to do and said they couldn’t find my order even though they said all I had to do was bring a receipt now I’m late for work

Positive experience: Just shopping for Christmas. This store has a nice selection of games and other items.

Fantastic experience: Excellent choice to find the game or system you desire. Knowledgeable staff.Great selection of collectibles.

Fantastic experience: Went in to get the new Vanguard. Friendly and Knowledgeable staff. Great selection for all platforms.

Positive experience: The employees are very helpful.The place was clean.

Fantastic experience: Always friendly. Sometimes they don't know what they are taking about. But overall, good place

Fantastic experience: I love shopping for my all my games. Gamestop has all the latest games.

Fantastic experience: I just had the best experience at this store. I had Michael help me out. They didn't have the game I wanted available but he told me another store had it and gave me the list of details for it. He also helped me pick out stuff for a friend's birthday present and was super awesome and friendly.

Fantastic experience: Always love coming here the employees are awesome and cool and they always have the stuff i need

Fantastic experience: I love the guys who work in here! They are always friendly and happy to help! Lots of cool merch for my you tube lover!

Negative experience: Payed $450 for xbox one x didn't work first time hooked up they won't do anything about it said not there fault

Fantastic experience: Very knowledgeable and friendly staff. You can shop with no hassle and no worries of being bugged into buying something. Staff if they think you need help will reach out and try to help you to the best of their abilities.

Fantastic experience: Very helpful. They didn't have the game I wanted. It was at another store. The associate ordered it and had it shipped home. It took about a week. Extremely satisfied with service.

Fantastic experience: The staff was very helpful, and the store looks great. I've seen some dingy Gamestops, but the atmosphere makes you want to browse and spend some time in there.

Fantastic experience: Was able to get everything i needed at an great price and the sales associate was very helpful

Fantastic experience: Finally scored the PS5 and I am loved for being The Dad. This location has solid for years. Very knowledgeable staff, helpful every time.

Fantastic experience: My niece Shenohachie wanted to go here to buy a Dungeon and Dragon game.

Fantastic experience: Did not have charger for my kids controller but I'd s good place

Positive experience: Experience wasn't bad, was kind of upset, that they refunded me cash for a return of a purchase I made online, when they could've just refunded the money back to my card, but the customer service wasn't bad, otherwise.

Fantastic experience: Very helpful staff. Today wasn't very busy.

Fantastic experience: Everyone was a salesperson, ‍♂️ at least they're nice about it. Follow me on Instagram- SKYDROWALKER

Fantastic experience: Neighborhood store with all the hip items for your gaming needs. Have safety procedures in place also. Have mask n sanitizer on hand if needed when you walk in.

Fantastic experience: Staff was very informative and helpful. Didn't feel like they were pushing sales, and were genuinely invested in educating me on the differences and compatibility between titles.

Fantastic experience: Very friendly staff. Been going for years and ive never been disappointed!

Negative experience: Be careful. Special on buy 2 used get 1 free.. They were 'out' of used of 2 titles and said nothing and substituted new(higher price and no deal) and never said a word. Saw register and was like. Uhh no.

Negative experience: Employee was very helpful but I picked out three games and out of all 3 when I went to checkout. If they are out the games they should not be an option.

Negative experience: Worker did not know or understand what I was looking for. The store is a novelty shop with refurbished and used products. Very little stock of new products. Just being honest.

Fantastic experience: They always take care of me. Mistakes happen, but they will try to make it alright. Always go to this GameStop

Negative experience: When you walk in they act like if you aren't there for something specific then you need to leave. I don't like the new direction of this business.

Positive experience: Super small selection of games for older platforms. However for the newer platforms...it's wall to wall.

Fantastic experience: Always 5 star service. Love all the clerks.

Fantastic experience: MWC is a great gamestop and all the guys that work there are really great. They should be getting paid more.

Fantastic experience: Brad is very helpful here. There are others who are good here too we just have dealt with Brad more. I would definitely refer others to Gamestop for any gaming needs.

Negative experience: Bought a headset and warranty 4 months later it breaks and they wanna replace my head with a used one on clearance thats half the price of mine not happy

Fantastic experience: great service and staff, always so helpful

Negative experience: Went to go buy a new game. Game was not new and was out of the factory cellophane. I should of been charged the used price since i got a used copy. Scumbag company.

Positive experience: Glad to see it open to the public.We didn't know it was open so we first went to another store because my little boy was looking for something and they didn't have it.but we went to game stop and they had it.Thanks.

Negative experience: Very rude lady told me to get out and wait outside cause they where at the limit of people in the store. Well maybe gamestop should have a person at the door letting people know that instead I was told to get out and wait outside!! My husband and I buy a lot of stuff from here and now I'm not so sure!! Not impressed at all!!

Negative experience: Overpriced. They wanted just as much for there used game consoles as other places wanted for new ones

Positive experience: Great staff! Very knowledgeable. They saved me money on a controller when they could've went for the big sale.

Fantastic experience: They guy that helped me was awesome and took care of everything. Great store.