GameStop

Negative experience: Saw a game on the shelf for $34.99. Went to the counter to ring up and they tried charging me $70 saying it was the wrong sticker on there, that they couldn’t “honor the price”.

Positive experience: They had a good selection of Nintendo amiibo!

Positive experience: Busy - some used games - meh

Negative experience: Guess they just let their employees close early. I had work today and came to get a game I knew exactly what I wanted. She stood there and looked at me. I came before 8.

Negative experience: Was charged more on a product than it was showed to be. I went in and looked at the Pokemon stuff and saw something I liked marked at $40, so whenever I went to go buy the product it was actually $80 and ended spending more than what it was priced at.

Negative experience: Rude & disrespectful male manager with glasses & beard

Fantastic experience: I called three stores before calling this one looking for a Nintendo da lite charger. Rachel went out of her way to check all stores in corpus to save me time and checked the availability on their website. When she found them out of stack at all game stops, she recommended a place for me to go. Thank you Rachel for the outstanding customer service I received today.

Fantastic experience: For the play station 5.

Negative experience: 5488 S Padre Island Dr Suite 2040, Corpus Christi, TX 78411 Your store at this address scammed my stepdaughter. Her father and I bought our grandson a game from this store. The game was not new at all as it was not in a sealed box and removed from a plastic bag and the case was pulled from another drawer. The game was given to our grandson. However he had some difficulty playing it. We gave her the receipt and she returned it so she could get another game for him. However you employee's did not return it and only gave her a $7.00 credit and the warranty was also bought for the game. Me and my husband spent over $39.00 with the warranty. I want this corrected and I will also be leaving a review on your website and Google about this scam.

Negative experience: I’m going to go by jade. Because I don’t want to miss gender anyone. Be rude and big mad. If you don’t buy her recommend items. Saying it’s just going to break after two weeks. I get it buying preowned headset n a warranty gives you credit. But don’t be upset when someone wants to buy what they want. Geeze. GameStop sucks

Fantastic experience: Rachel was super helpful over the phone!

Negative experience: Nice new location in the mall but the sales person MIKE... should change his name to "I don't know" . He was rude and didn't seem interested in answering any of our questions or even attempted to find out.

Fantastic experience: Nice video games

Negative experience: They don't have much of anything

Fantastic experience: Liz was soo helpful & nice with my online order! TY

Positive experience: Si te gustan los videojuegos este lugar es para ti.

Fantastic experience: Good service and selection

Positive experience: We were shopping for a controller for my son's PS3 and while they don't have them in stock the sale person was very helpful in helping us locate a shop near that. Very pleased with the experience.

Fantastic experience: Love the staff here! Always super friendly.

Fantastic experience: Sign said no drinks allowed inside so I went inside with a drink and they didn't say anything. Great place

Positive experience: Always very helpful!

Positive experience: Switch games are fairly cheap. They were out of switches and Xbox wireless controllers, so that sucked but ilthatsalmost every whereright now. Employees are nice and actually answer the phone when you call.

Fantastic experience: Very clean and organized store.

Fantastic experience: Clean, Service was Great

Positive experience: Amazing service by employees I guess it's the only thing that keeps these stores alive since game prices are so exaggerated and expensive taking into consideration you got Amazon with lower prices. For people that don't know much about videogames GameStop is a great way to understand it

Fantastic experience: Had what we needed. The cashier was very helpful with what we needed.

Positive experience: Small place. Different deals, and discounts than it's sister stores. Friendly staff and quick service.

Positive experience: Decent selection. Staff was typical gamestop staff.

Negative experience: Stock they have out on display does not match product they have available to sell: will not be back.

Fantastic experience: My son loves this place.

Negative experience: Why is your store still open. Until they retrain you, you should shut down. Once your either replaced or retrained then you re-open and try again. Has been and still is a frustrating store to deal with.

Negative experience: I spoke with Manager Elizabeth in regards to a preorder and she was not helpful and was rude! When asked to speak with someone higher up she just kept saying there was no one else above her and that there was no corporate number. She then hung up on me! I called back and spoke with associate Rosie and she as well was useless and said there is no corporate number and the only person i could speak to was Elizabeth, who had just hung up on me. Very frustrating! I called another store and quickly was given instructions as to how i could file a complaint!

Positive experience: I go and get pops from there

Positive experience: Found some kool anime shirts for my son.

Positive experience: Small selection, small store, being a Funko Pop collector my husband and I literally look everywhere, but we had no luck here for what we were interested in

Negative experience: Disappointed, had no consoles, better to go online I was told by cashier

Negative experience: They never answer there phone, and rarely call when pre-orders come in. Also I'm still missing my pre-order that they said they will update me on. Nothing.

Fantastic experience: No waiting in line and the girls in the register was very friendly.

Negative experience: Ordered an item online from a local shop because item was available for same day delivery by 7pm. Item didn't show and spent hours and many phone calls between the customer service line and the local shop until finally was able to just cancel the order outright. There are lots of options out there these days for gamers and it's probably in your best intersect to take your business elsewhere

Negative experience: I ordered a Nintendo Switch online. I paid extra for two day shipping which was supposed to get the product to me on a Saturday. The funds were put on hold in my account, but on Friday my package still wasn't shipped out I called and was given the runaround and never transfered to a manager. After being rerouted twice I finally got someone who gave me the truth. They did not have it in the warehouse. At that point I requested a refund which I was told they don't know when I would get because the warehouse invoiced my order for a product they don't have. To add insult to injury they don't even deliver on Saturday despite their website charging for 2 day delivery and giving a delivery date of Saturday. Don't do business with Gamestop you will only be passed off.

Negative experience: Where do I begin? First of all... the used game I was going to purchase, somehow was not in store. Oh but of course the brand new packaged full price $59.99 version was available. Honestly I have never had an easy transaction when dealing with Gamestop. But I bet I will continue to attempt to shop there again.

Negative experience: Really rude and uneducated employees especially a Mr. Sanchez big boy person that works in this location. Yes, boy because the way he talks and response to the customers is really childish.

Negative experience: I used to love GameStop, but after today I’m frankly extremely disgusted by the customer service that I received or lack there of. I went in trying to trade in some games and I happens to forget my wallet. The website and the online schedule both clearly stated that the closing time was 9:00 I came back with my wallet at 8:02 and the woman who was working there told me to go away and locked the gates. I politely pleaded my case trying to show her the schedule and she ignored me and played some sort of game on her phone. If this is how you run a business then me and my friend group will no longer be shopping. Thank you

Fantastic experience: Good deals

Positive experience: Great selection of games, but they oveecharge for used games. Try ebay first, always.

Positive experience: Okay

Positive experience: Staff was very helpful

Positive experience: Very few older games. Times are making GS more of a collectable and toy store vs a true gaming store as it was in it's hay day. Other than that gripe, the store was clean, the staff friendly, and selection of current games are good. I wish the centered more on classics as well as new consoles.

Negative experience: Stopped in this location with my daughter. The associate behind the counter was extremely rude and spoke to us like it was a hassle to do his job. So I left and took my business elsewhere. I will never shop in this location agai .

Fantastic experience: This store should be commended 100 million times! They went WAY above and beyond to get me my pre-ordered copy of a limited edition that got lost in the quarantine situation. A game i had kinda given up hope on getting a month ago after dealing with customer service online (who said they were sending it but also didn't have it in stock) and so on. But, La Palmera found me a copy and jumped through so much red tape to help me out, I wish I could give them 50 5-star surveys. Thank you, guys! Tiger and Mike. Y'all are awesome! So, now I'm gonna go play Persona FINALLY!!!

Fantastic experience: Nice

Positive experience: It's a cool place. Lots of awesome stuff.

Fantastic experience: Always had friendly service at this location.

Fantastic experience: Super kind and quick to help A++

Fantastic experience: All ways very helpful

Negative experience: I like those poems that give it helps a lot

Positive experience: It had great games

Fantastic experience: Great place to find great deals on video games or accessories. Also great place to find collectibles or apparel as well. Staff is always friendly and willing to help you find what you are looking for.

Fantastic experience: Great place to get video games

Fantastic experience:

Positive experience: Friendly staff and nice displays. Joycon on demo switch drifts sadly.

Fantastic experience: Marvel Legends

Fantastic experience: I always find some random item to buy. Everything is so much fun and they have so much to that you just want to add to your own collections. The Gamestop staff is so nice and helpful.

Fantastic experience: Guys and girls that work there always take care of me good job guys

Fantastic experience: Like

Negative experience: Experience it for yourself.

Fantastic experience: Awesome place good service friendly staff

Positive experience: Just... yeah needs improvement

Fantastic experience: They need to bring back a worker, he works at home depot now :(

Positive experience: This game stop reminded me of a outlet which was okay but they didnt have much games , had to go to another gamestop. Limited stock. Staff was nice , only said bye when I left

Fantastic experience: They have great games

Negative experience: Expensive

Fantastic experience: Game stops ok

Positive experience: Game stop good place for gamers but kind of expensive.

Fantastic experience: Enjoyed shopping for my grandkids

Positive experience: I had to show my I'd at the door for being "too young" I'm 26

Positive experience: Love game deals

Fantastic experience: Great service

Fantastic experience: It's a great place to get pre-owned games

Fantastic experience: My favorite place to shop

Positive experience: Buenos precios

Positive experience: Friendly staff

Negative experience: Store says open at 10am.. I'm at the store right now at 10:44am.. it's closed?? Do y'all even have people working at the store?? Y'all hiring?? Employees on strike?? Y is it not open?? Very disappointed

Negative experience: Staff doesn’t seem to want to help. Came in looking for a game couldn’t find it, asked the man in front for help. Didn’t seem to want to assist me. Just would vaguely say check over there while clicking away on the computer not making eye contact. Hire staff that cares to want to help out.

Positive experience: Store is minimally stocked compared to stand alone brick and mortars.

Positive experience: It has a fair amount of games!

Fantastic experience: Really nice visit. Friendly staff and i was in and out in minutes

Fantastic experience: They're happy to help no matter how old or new your system might be. Just real good people.

Fantastic experience: Yeah this is awesome

Fantastic experience: Best place for everything friendly staff and friendly environment!!

Positive experience: Good people who know games, and games in store. Great used games

Fantastic experience: I love that its also in the mall

Fantastic experience: It's good.. Go there all the time when I need to get my fix. ;-)

Fantastic experience: Best service in town, they bend over backwards for their customers and are very knowledgeable.