GameStop

620 Jefferson Rd #500, 14623, Rochester

Opening hours

GameStop has not filled in their description yet.

Our comment from Padel.us about GameStop:

GameStop stands out as a premier destination for gamers, offering a wide selection of new and used games, accessories, and collectibles. The store is frequently praised for its friendly and knowledgeable staff, who are eager to assist with recommendations, repairs, and pre-orders. Customers appreciate the fair pricing on used items and the convenience of trading in old games for cash. Whether you are looking for the latest titles or nostalgic classics, the team at GameStop provides excellent customer service, making it a must-visit spot for gaming enthusiasts.

GameStop: Reviews

4.1/5 (102 Reviews)
Moneletto “Shawn” Every Posted on Google 3 years ago

Negative experience: Worst place to buy from. They only have a 30 day exchange policy and your screwed and have to wait on the manufacturer to do anything about repairs or replacements.... go to Wal-Mart or best buy. They'll take care of you!!!!

Jessica Best Posted on Google 3 years ago

Negative experience: Came in last week and was the only person in the store. I asked for help and the individual acted as though I was asking them for 1 million dollars. They couldn’t have been more disgusted in asking to open a locked case that contained a USED OLED switch. Did they think a little woman was going to rob them? I don’t know, but I’ll take my business elsewhere and so should you.

Hugh Jassman Posted on Google 3 years ago

Positive experience: I ordered a game online, to pick up in the store. There was 1 employee with a line of customers, and a ringing phone. That's how things are now. All of the customers were patient, and I got my game. The person behind me was incredibly too close to me. I could feel him breathing on me. It was gross.

William Ramage Posted on Google 3 years ago

Negative experience: Been in line for 15 mins. Watching one transaction if my son didn't want this game so bad I'd be gone.

Pamela Barnes Posted on Google 3 years ago

Fantastic experience: Whenever I'm in doubt about a product I go here and I find it. Superb customer service.

Tracey/Len Tippett Posted on Google 3 years ago

Positive experience: Stopped in to check things out. Lots of people in there so they are still doing well since the internet is making it easier to get your games.

Karen Newhard Posted on Google 3 years ago

Positive experience: Unfortunately they didn't have what I wanted but they were nice enough to check other stores but I did find something else

Debbie Berthold Posted on Google 3 years ago

Fantastic experience: They're very good customer service was good. Their warranty is amazing

Judo Girl Posted on Google 3 years ago

Positive experience: Sometimes it has stock. Not always. The prices tend to be better though. The people who are behind the counter aren't always listening.

Anthony Crump Posted on Google 4 years ago

Positive experience: Pre order wwe 2k22 deluxe and today is release date and don't have it also without a phone call to let us know it's delayed I've had to drive 38 miles to get this for then to tell me it's delayed

Aaron Stornelli Posted on Google 4 years ago

Fantastic experience: Friendly staff and great selection.

Rob Sipe Posted on Google 4 years ago

Negative experience: If I could give negative stars to this particular GameStop I would. I’m from out of state and visited the store 1/16/22 while at a youth hockey tournament. I picked up an extra Xbox controller and saw a new nhl 22 game dropped down to $30 from the normal $60 price and grabbed it. At the register the worker pulled off the price tag, scanned my items and I payed for my purchase and left. Later on I found out I was charged the full $60 price for the game. Employee never mentioned a word, just kept it nice and shady…

Jerad Pfaff Posted on Google 4 years ago

Negative experience: Asked if they could save a hoody for me for someone for Christmas and refused to save it causing lose in business.

Sergeant Human Posted on Google 4 years ago

Fantastic experience: Was good for advise on repairing my controller and getting storage for my xbox

Doyourownresearch00 Posted on Google 4 years ago

Positive experience: Tried to buy hard copies of game and support brick and mortar stores but they didn't have any of the 3 games I was looking for due to shipping errors.

Trisha Piciulo Posted on Google 4 years ago

Fantastic experience: I really love game stop at this location I live in Greece and always travel to this one it seems they have all the games my fiancé needs and he was able to find it and the guy working was very friendly and a hard worker I really enjoy going my time looking at game with my SO

David Sahm Posted on Google 5 years ago

Fantastic experience: Good prices on games

Kenny Nguyen Posted on Google 5 years ago

Fantastic experience: Dudes were cool

justin maldonado Posted on Google 5 years ago

Fantastic experience: They have nice staff

kirk m Posted on Google 5 years ago

Fantastic experience: I love going to game stop

Anthony Fry Posted on Google 5 years ago

Positive experience: Its gamestop

Julius Jones Posted on Google 5 years ago

Negative experience: I will never buy from them again. I rather support game craze. Very unprofessional

Loren McLaughlin Posted on Google 5 years ago

Negative experience: Spent more time trying to being sold memberships and protection plans, than the item i wanted. Hope you like sales pitches.

Neil Fahy Posted on Google 5 years ago

Fantastic experience: My favorite spot to pick up gaming material. The staff is always hella friendly and knowledgeable, and this will be my number one spot for such things.

Erich Posted on Google 5 years ago

Fantastic experience: I was actually very impressed with the staff at GameStop today they were very friendly didn't try to hard sell me. well the chain as a whole is struggling the specific location did a good job

Abby M Posted on Google 5 years ago

Fantastic experience: Great service

Ronnie Ben-Ari Posted on Google 5 years ago

Fantastic experience: Great place to find the games you want

Michael Marion Posted on Google 5 years ago

Positive experience: Pretty cool place.

Yujin Posted on Google 5 years ago

Fantastic experience: Good place to buy action figures, games and other entertainment things on this store, plus a very nice store owner too :) This is where I always pre order my action figures :) Kudos to Sir Chris!

Shannon Gracie Posted on Google 5 years ago

Fantastic experience: Helpful staff. Had the item that we had been searching for.

M De Ville Posted on Google 6 years ago

Negative experience: This place absolutely REEKS of weed! It hit me in the face as soon as I walked in. Couldn't even stay one minute, it was like someone had just smoked in the store. Instant migraine. Guess I'll spend my money someplace else.

Steven Posted on Google 6 years ago

Positive experience: This Gamestop store is much better than what was (is) in the mall at Marketplace. Its larger much more room and not crowded. Staff have always been very friendly with me every time I have been shopping there.

Cassidy Benard Posted on Google 6 years ago

Positive experience: Nice game store it was clean and the workers were very friendly

Lettuce Hyena Posted on Google 6 years ago

Negative experience: Since my boyfriend and I reserved limited edition games and controllers and we had no problems since today. I came to a staff and asked for the reservation of pokemon switch lite edition and a staff said that they cant preorder anymore. My boyfriend searched and found the proof that preorder is still available. They played dirty with me in which isnt cool. Some other gamestop in different states able to reserve even it's getting close. They offered me the other way. They stated that I had to pay in full for reservation of delivery. In usually, we pay $20 way before the date of release then later on that day, I pay in full next time. I will update to 5 stars if staffs improve themselves and listen to customers.

Sue GeeW Posted on Google 6 years ago

Fantastic experience: We have always had great luck with used games for the 4 devices in our home. Always fair prices. Great staff.

TJ Bullock Posted on Google 6 years ago

Fantastic experience: It's alright.

Christopher Wright Posted on Google 6 years ago

Fantastic experience: Great service and good prices

John Hendrickson Posted on Google 6 years ago

Fantastic experience: This is a great place to buy and sell old computer games. Very knowledgeable staff and they are ready to answer all your questions. This place is a must before you go to the big boxes and pay high prices for computer games.

Alice Skye Posted on Google 6 years ago

Fantastic experience: Held a game for me when I called for an hour until I got there. Staff knows what they're talking about when it comes to games and actually shows passion about games. Store is also really clean, organized, and well managed!

Serena Rachels Posted on Google 7 years ago

Fantastic experience: Very nice young man helped me buy a gift card for my granddaughter.

Karen Helm Posted on Google 7 years ago

Fantastic experience: Wonderfully helpful and friendly staff!

John Rauber Posted on Google 7 years ago

Fantastic experience: Game gift cards I cant find anywhere else

stephon T Posted on Google 7 years ago

Fantastic experience: Easy trading in old games and getting cash back in your pocket :)

Nate Sharp Posted on Google 7 years ago

Negative experience: Got the game I needed, but my transaction took 5 times as long as needed because the guy behind the desk was too busy discussing the difference between anthem and destiny with his friend. Smh.

william jones Posted on Google 7 years ago

Fantastic experience: Nice place. Very knowledgeable employees

Bruce B Posted on Google 7 years ago

Positive experience: Ok slow services no one asked to help me. Could turn down radio to hard to hear.

Joel Rissinger Posted on Google 7 years ago

Fantastic experience: Great service

Lucas “Luke” Roark Posted on Google 7 years ago

Fantastic experience: It is good for gamers

Sir Demon Posted on Google 7 years ago

Fantastic experience: Surprisingly good. New console in and out in 10

Michelle Shriver Posted on Google 7 years ago

Fantastic experience: Domingo one of the best worked

James Jones Posted on Google 7 years ago

Fantastic experience: Simply love this store....

Paul Reitschky Posted on Google 7 years ago

Positive experience: Girl that works there is not very enjoyable. Fella is very polite and professional.

Javier Dominguez Posted on Google 7 years ago

Fantastic experience: Very convenient to buy games

camille Cole Posted on Google 7 years ago

Positive experience: Always good service!

allan Ludolph Posted on Google 7 years ago

Positive experience: Employees were knowledgeable and fast

Alexa Posted on Google 7 years ago

Fantastic experience: Amazing staff, super helpful. My main GameStop I go to just because of the staff there.

Elmer Betron Posted on Google 7 years ago

Fantastic experience: Great

Aashrai Puthran Posted on Google 7 years ago

Fantastic experience: They are a awesome bunch of people love the service they provided

Jim Van Dick Posted on Google 7 years ago

Positive experience: Took forever to check out.

Will Van Dick Posted on Google 7 years ago

Positive experience: Very slow and less variety of games than hoping

Dustin Stapleton Posted on Google 7 years ago

Fantastic experience: I've only ever had one issue at this location and since then it's been rectified. Great location, great selection, and super friendly staff that's fun to discuss games with.

Zje Posted on Google 7 years ago

Fantastic experience: Love this Gamestop! Makes you want to shop there whether your into games or not. Great Staff!!!

Nathan Posted on Google 7 years ago

Positive experience: Good selection, mediocre pricing

Richard Gardner Posted on Google 7 years ago

Fantastic experience: If you want to be an adult engaged by other adults this is the store for you. Staff was helpful and took time to explain everything. I'll be back for sure.

Desire Rivers Posted on Google 7 years ago

Fantastic experience: I get all my games and accessories here.

Syreeta Posted on Google 7 years ago

Fantastic experience: Devon was friendly, helpful and very knowledgeable. Awesome customer service. Great experience. Thanks Devon.

John Serbu Posted on Google 7 years ago

Fantastic experience: Good

Kevin Fulton Posted on Google 7 years ago

Positive experience: D.Va rang my purchase up at the register.

Rocky Posted on Google 8 years ago

Fantastic experience: Everyone was great the ladies behind the counter were knowledgeable and helpful

Kimberly Soles Posted on Google 8 years ago

Fantastic experience: Whenever we come in here we always get asked what we're looking for. When they don't have what we're looking for there they are willing to recommend where else to look as well. Some of the newer staff there are doing really well and have great ideas for games. Always happy here besides that the space is kinda cramped.

Garrett Posted on Google 8 years ago

Fantastic experience: Grate place to buy games.

Aku Reiku Posted on Google 8 years ago

Fantastic experience: Super helpful staff !!

John Johnson Posted on Google 8 years ago

Negative experience: Absolutely horrible experience. Had nothing in stock received no help overall horrible experience will not be visiting again

Christopher Doe Posted on Google 8 years ago

Positive experience: The plaza this place is in is atrocious to get in and out of during the holidays.

Steve Zawacki Posted on Google 8 years ago

Negative experience: I bought a madden 2017 game for x box one and a brand new NASCAR heat game and they both don't work. They need to check the games when they get them

Robert Domm Posted on Google 8 years ago

Fantastic experience: Always friendly and smart staff. Lots of choices

Joel R. Posted on Google 8 years ago

Fantastic experience: Buy some games! Have some fun!

Tyler Godat Posted on Google 8 years ago

Positive experience: Typical gamestop! Prices are good, staff are usually very helpful and friendly. However, a few years back, one of the employees asked one of my friends (a girl) if she even knew what DLC was when she was buying some games and said she didn't want map packs, so that was disappointing.

Carls Place Posted on Google 8 years ago

Negative experience: If you want an ATOMIC wedgee for your trade uve come to the right place

Novelist2016 Posted on Google 8 years ago

Positive experience: Good selection of games, accessories and game-related collectables and toys.

Michael Leonard Posted on Google 8 years ago

Positive experience: Decent assortment of new and used games at reasonable prices.

Alhour Hasan Posted on Google 8 years ago

Positive experience: Big selection although it has bad prices

Jaime P Posted on Google 8 years ago

Fantastic experience: Great place to buy games or merch

Josh Esten Posted on Google 8 years ago

Fantastic experience: Got my switch here. Would recommend

Michael Vagg Posted on Google 8 years ago

Fantastic experience: Great customer service, very understanding and respectful of my young son

Janice Heard Posted on Google 8 years ago

Fantastic experience: Inexpensive

Doomwave Posted on Google 9 years ago

Fantastic experience: Sarah and her staff are knowledgeable, and eager to help...they seem to enjoy their workplace.

Jonny Pahuta Posted on Google 9 years ago

Positive experience: The Employees are always available to help you if you have any questions.

Cactus Posted on Google 9 years ago

Fantastic experience: Friendly and knowledgeable staff. I live across town, but this is still my go-to GameStop.

Jason Stryker Posted on Google 9 years ago

Fantastic experience: Very Knowledgable staff!

Miguel Murphy Posted on Google 9 years ago

Fantastic experience: I had a fantastic experience trading in games here. It's always a complex process with GameStop, but the customer service here is really great.

Debra Gonzalez Posted on Google 9 years ago

Fantastic experience: I absolutely love this store all the employees are extremely knowledgeable

caridad lopez Posted on Google 9 years ago

Fantastic experience: Guy was very helpful picking out a game

Raul Scott Posted on Google 9 years ago

Positive experience: Nice selection of new and used gaming items.

Scott Reynolds Posted on Google 9 years ago

Positive experience: Good service

David Agrez (Slayinger) Posted on Google 9 years ago

Fantastic experience: I have good memories going to this place and I have All ways had good service

Andy Dickason (Mr. Andy) Posted on Google 9 years ago

Positive experience: It is the place to get your games! Trade in price is low or I would have given an extra star. Good selection and the employees and great.

Respect Jknight (Respect Jknight) Posted on Google 9 years ago

Fantastic experience: Great customer service especially if you're a pro member

Jermaine Bostic Posted on Google 9 years ago

Fantastic experience: Love going to this GameStop. Always able to help me out and fast!

Jackalope Posted on Google 9 years ago

Negative experience: Take the time to go to any other gamestop. Way too many issues at this store.

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