GameStop
Chain retailer offering new & used video games, plus consoles, controllers & related gear.
Opening hours
Our comment from Padel.us about GameStop:
GameStop is a well-known destination for gamers, offering a wide selection of video games and gaming accessories. Customers frequently praise the friendly and knowledgeable staff, particularly highlighting employees like Michael and Alice for their professionalism and dedication to customer service. Many visitors appreciate the store's unique merchandise and extensive range of gaming options, making it a preferred choice for families looking to fulfill their gaming needs.
Key highlights include:
- Friendly and Helpful Staff: Many customers mention the courteous service and willingness to assist, contributing to a pleasant shopping experience.
- Good Selection: GameStop offers a variety of games and collectibles, drawing in enthusiasts and collectors alike.
- Quick Service: Numerous reviews reflect a fast checkout process, helping make shopping efficient.
Overall, GameStop provides a positive environment for gaming enthusiasts, where customers feel valued and supported in their gaming journeys.
GameStop: Reviews
Positive experience: Not a very large selection of Xbox titles
Fantastic experience: Michael in particular, is a kind and helpful employee. He’s pretty knowledgeable on the games you are looking for. Treats customers with dignity and respect, regardless of the day he is having. They have a decent amount of games, but if you are an action figure collector like myself, then Bay park has a lot more in regards to that.
Fantastic experience: The only place my children want to go for their gaming needs.
Fantastic experience: great management!!
Negative experience: Says they were open and was even posted they were open and they werent
Negative experience: It's a GameStop so it has great things but the worker was so incredibly rude. She seemingly went out of her way to be vile towards us while she sucked on a lollipop the whole time. I'm sure she deals with her fair share of rude customers but jeesh! I literally decided not to even buy anything she was so off putting
Fantastic experience: Michael is a very professional employee and he doesn't spit out cuss words. He made it as easy as possible for me and treats your purchase as if it is his own. My only regret is leaving this review so late...thanks so much Michael!
Fantastic experience: Went to trade in my PS5 which the website states one number and the actual trade in value was much less than advertised; I almost gave up but Alice was such an amazing representative that went out of her way to get a resolution and eventually the correct value. It’s not how things start; but how they are finished and I walked out of there satisfied, so thank you again Alice!
Fantastic experience: Athena was pleasant and professional. Staff like this is why I prefer this location.
Fantastic experience: Alice is the best! Professional and super knowledgeable!
Positive experience: It's 12:15, why aren't you open?
Negative experience: This location is closed right now. Has door shutters down.
Fantastic experience: Great people always helpful n friendly
Negative experience: 1/20/24 First time visiting in about 5 years and I wont visit again. The kid working had zero recommendations on ps4 games. Whenever I'd ask questions about games his answer was always "I don't know " Then when I found a game I wanted there weren't any copies in stock and it was recommended that I drive to the belvue location.
Negative experience: Reasonable but overpriced for used items.
Fantastic experience: Friendly staff, they were quick and knowledgeable.
Positive experience: Great staff very educated and helpful for us parents not versed in gaming
Positive experience: This gamestop has more than what others do. I was surprised at how small they are and carry so much more.
Fantastic experience: Dude who was working on the 11th is the best gamestop employee I ever had the opportunity of being assisted by. I just gotta say I've been to probably over 5 gamestops and yeah hand down super helpful employee
Negative experience: Totally dying business, went for a standard nintendo switch release game, they were not even sold out, just didnt even have the game and had to buy at walmart
Fantastic experience: Well its a gamestop whats left of them atleast
Negative experience: For stuff like this
Fantastic experience: Always welcomed ☺️
Fantastic experience: Can't always find what you're looking for but at least they're friendlier and more helpful at this one than some others.
Positive experience: Good times in Gamestop. Videogame Heaven.
Fantastic experience: A hidden gem of a GameStop. Has some merch not typically seen at the others (probably due to the fact that very little people go there). Great staff, nice service.
Positive experience: Was told I could do in-store return of an item I bought offline. The gentleman told me to come back the next day, then was told I couldn't return it in store. Wasted a lot of time but they were friendly.
Fantastic experience: Dude, the guy who works there, named Duff, is AN AMAZING GUY!!! He definitely deserves some praise from management and for sure a raise this employee is so kind and professional. Thank you for the Accessories for my games ❤️
Positive experience: I had a good experience
Fantastic experience: Amazing service
Fantastic experience: Didn't have a problem here. I was just selling some old games and the guy at the counter was more than willing to make it hassle free as it needed to be. Really friendly and clean store.
Fantastic experience: Very good selection of video games, including pre-owned
Fantastic experience: Very helpful and took time to call the other store to see if they could hold what I needed. Love the store.
Positive experience: Okay but gone down hill a bit
Fantastic experience: The few times I have ever had to go into this store, the worker was knowledgeable, professional & not trying to over sell products or services. Highly recommend this location for your gaming needs.
Fantastic experience: Projared gamestop
Negative experience: Telling me that they don't want the game decks I brought to them to sell
Positive experience:
Negative experience: Store is OK if they have what you need in stock. Sadly you have to go there to find out. I have been calling off and on over an hour. The phone rings a few times then disconnects like someone hit END. I think im just going to go out of my way a bit more on gas and prices to go to Best Buy since they answer you. This is one of my first reviews for anything, just insane that they cant answer their phones
Fantastic experience: Veary nice they know how to treat customers
Fantastic experience: Epic
Positive experience: This is hard to rate. They have a lot of cool merchandise but are pricey. We were looking for some used games, but weren't much cheaper than new. If price wasn't an option, I'd rate them higher.
Fantastic experience: Great store. Loaded with hundreds of games. All systems...
Positive experience: Very friendly, Item I was looking for was out of stock but it's just after Christmas though so......
Fantastic experience: Very friendly and informative, when it came to getting a couple games.
Fantastic experience: Very friendly and helpful. Within 2 minutes a sales associate helped me find what I was looking for and checking me out.
Fantastic experience: Cashier was very friendly and we had a laugh
Fantastic experience: The staff were friendly and helpful. Lots to choose from and great prices. I had no issues with my return.
Fantastic experience: Kayla took excellent care of me and was extremely diligent in getting me what I needed!
Positive experience: nice pops and collectables, also some nice games
Fantastic experience: Great deals! Lots to choose from! Great for purchasing for the kids! They buy old games and surprising returns for the used games!
Negative experience: I stopped in this store to get a gift card and the clerk acted like I was interrupting her text messaging and never smiled nothing I said I wanted to get a gift card I asked her what the average cost was on game and she rudely told me and then ran my card as I paid her cash never said Thank you or anything but got right back to her texting extremely rude I will not do business at that game stopped again this is the second time I've gone in there and she's waited on me I will not go back
Positive experience: Last time I was there, the woman that checked me out was beyond rude. Didn't acknowledge me at all. And when I was ready to check out she appeared annoyed and didn't interact at all. I even complimented her tattoo and I recieved a snobby response. Usually my experience is better than this with the other workers. If the price wasn't great for the game I needed I would have just left instead of purchasing it.
Positive experience: It has cool games
Positive experience: thank for stop by
Negative experience: I paid 300$ for a playstation that didnt work and when I tried returning it the staff were vary disrespectful and nearly useless if you want your money's worth go somewhere else... please test consoles its really not fair that I spent my entire check trying to get my siblings a nice gift then have it not work no in store credit and be disrespected by staff
Positive experience: It's your classic game stop. A rip off that's convenient.
Fantastic experience: Found a huge stuffed Pokemon we had been searching for and it was on sale❣️ very helpful staff too!
Fantastic experience: Thought I was going to be waiting in line tonight for a long time, but the employees had people checked out quick!
Negative experience: Went to the Locstion by walmart west with my daughter so she could buy a game for her xbox1. When we couldnt find the game there my daughter asked if they had it. We were informed by the employee that they did not have it but their GV location had 1 copy of it for $3.99... it's a believable price as we could buy it new at Walmart for $21.49... when we arrived at the GV location we were told it was $39.99... when I asked the gentleman at the GV location why we were told it was $3.99 but now they want $39.99 used when I can buy it brand new At Walmart for $21.49. He look at my daughter dead in her eyes and said she needed to stop lying. Yeah, take all your business elsewhere, I know we will be!
Fantastic experience: It has very good prices
Positive experience: Staff is always friendly and helpful.
Negative experience: Sell your stuff somewhere else. This company will give you very little on trade ins or sells. Decent for purchasing used games though.
Negative experience: Some of the staff are great some not so much. Litteraly have spent thousands of dollars there and will never be back after today. power up rewards are hard to understand I went in to get help on redeeming a gift card and was given nothing but attitude by one employee. Another approached and the two began to have a disagreement about how to go about redeeming it. Proceeded to walk out not buying anything and called to cancel my account lol. Support a different game store game trade in depere is much better in my opinion
Negative experience: Not good unless you are a member
Fantastic experience: GameStop...nuff said
Negative experience: Glad they closed, con artist central
Fantastic experience: Stopped in for new Switch joycons. Jordan was super nice and helpful to me and my son.
Fantastic experience: Got a new game that I been looking for
Negative experience: I give it a 2 star because 2 minutes before we got there they had there open sign on and lights on so I was like ok yeah there open and all I wanted was a gift card and we describe what we were going to get and we said we would just get it real quick but then she said "no sorry were close" I only give it two stars cause they always have the giftcards in stock don't really like the business there but still would buy from it. Gamestop if you could please reply to this comment thanks.
Positive experience: I hate you guys lol
Fantastic experience: I'm always treated well.
Negative experience: GameStop is what it is, didn't have the greatest experience with them but it is what it is
Fantastic experience: It's fun to watch the kids faces light up when they see the great games and accessories. We also like GameStop because they offer $10 Playstation Gift Cards.
Fantastic experience: A+
Positive experience: Nice place
Negative experience: Console peasants bad prices.
Fantastic experience: great product s great store
Fantastic experience: They are always great to work with at this GameStop. They even put the screen protector on a switch that we didn't get from them. I love this GameStop, they're always helpful, fair and great customer service!
Fantastic experience: I live in the Yoop now, but it was/is a staple of cool, classy; and a professional source of all things..."digital"? Music. Games. Movies.
Negative experience: Useless staff, awful polices.
Fantastic experience: Excellent customer service
Negative experience: ☹️☹️☹️☹️
Positive experience: Staff is very friendly and helpful
Positive experience: Pricy on some stuff
Negative experience: Every time I go in there it's like the use stuff is the same price or like just a couple dollars cheaper then regular price like they had a switch for $290 but walmart has it brand new for $10 more, this store ain't what it use to be that's for sure
Negative experience: Meh
Positive experience: Cool place, nice staff. Easy to get to. Prices are a bit steep, be prepared to look at the bottom for prices.
Fantastic experience: Great games
Positive experience: Nice people,, picked up a used Xbox for the low low..
Fantastic experience: Great staff!
Fantastic experience: Came in and got a steam controller. Guys helped me find it boom out the door in roughly 5 minutes!
Fantastic experience: Great place
Positive experience: It's Ok
Positive experience: Prices are a little high for used equipment.
Fantastic experience: Is good place to buy and the employees know a lot games
Fantastic experience: Love these guys
Fantastic experience: Great selection and friendly store associates!
Fantastic experience: Cool staff, very informative and eager to help you find what you're looking for.
Negative experience: Good for the console peasants.
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