GameStop

Experiencia positiva: Got game for my grandson

Experiencia fantástica: Fast and friendly great shop

Experiencia positiva: Employee was very helpful. He answered some questions. This older person here wanted to play classic games that are hard to get help me navigate what I need to do which was buying a combination of stuff from GameStop and some stuff from Amazon refurbished options I will be a GameStop person for future stuff for gifts or anything like that. That was a pleasant experience and I wish I knew the employee’s name. It was an older gentleman not a kid.

Experiencia negativa: They don’t know how to talk to people with respect

Experiencia fantástica: Clerk working was very attentive and knowledgeable in what we were looking for. He was also very polite

Experiencia negativa: Who the hell opens at 11 am on a saturday?

Experiencia positiva: Es un lugar acogedor pero no habían los juegos que buscaba mi nieto,pero una bella atención por la empleada.

Experiencia fantástica: Te dan un año de garantía

Experiencia negativa: Don’t have a phone if you’re just not going to answer any of the 6 times I tried calling this store today

Experiencia negativa: Horrible customer service, walked in and was not greeted by any employees as two of them looked right at me as I stand waiting at the check out area both employee persist to ignore me. While one is on her cell phone and the other one continued to stalk games on the shelf. One of them walked into the back for about five minutes and then comes back out to say oh do you have a question. This kind of customer service reminds me why I don’t go to GameStop

Experiencia fantástica: All gamestops in general stopped being good since probably 2018 Walmart and Bestbuy are the best places to buy games *edit* i got switch 2 midnight release without a pre-order so ima give it 5 stars also cute girls working here

Experiencia negativa: I was just at the game stop on civic center and lake mead here in Las Vegas Nevada. 2119 E lake mead blvd north Las Vegas 89030. Online it says that this game stop had 5 prismatic binders sets left. I went in and asked and this employee had no idea what is was at first. Then when I showed him he said that this game stop was the only one in Las Vegas that didn’t release it. When all game stops were suppose to release this binder set on 5/24/25 when they opened. This employee was also not presentable. He didn’t have no name tag, smelled like he hasn’t not showered in days and no game stop clothing what so ever. I believe this employee was holding them for someone or the other employees. It’s not cool that all the game stops here in Las Vegas are doing this kind of stuff to make some extra money or whatever they gain from it. I’m very disappointed in game stop and wonder if I should keep buying from this company.

Experiencia negativa: John Carlos who claims to be this locations GM, lied to my face and said that the Pokémon cards my child was looking at just came out. He said they came out 8 days ago. After leaving I remember seeing them 3 weeks ago there and googled it and they were over 15 months old. I immediately try to return them and JC said I couldn’t. Luckily I recorded the whole interaction cause he seems like a dishonest kid. This was blatant fraudulent misrepresentation. I will be filing a report BBB, State Attorney General, and FTC.

Experiencia fantástica: Muy buena atención

Experiencia fantástica: Got my brothers first PS5 here they still had some right after Christmas. Explained all the bundle deals and cheaper options if I didn’t want to buy the new one(I got the new one)

Experiencia fantástica: Good

Experiencia fantástica: Employees are lowkey homies ngl

Experiencia fantástica: Megkaptuk amit kerestünk!

Experiencia fantástica: I always go to this Gamestop, they aren't rude and are very helpful

Experiencia positiva: Giving it four stars service was amazing products were available. Staff member went above and beyond to provide stellar service.. the only thing that concerned me was the lack of security. There was only one employee in the building and they appeared to be working alone on a closing shift. This was written on Saturday June 15,2024 around 8:57p.. whoever is managing this store do better to keep your employees safe….. other than that 5 star service.

Experiencia fantástica: Shelby was very pleasant to work with! Very helpful and professional with my brand new PS5! Thanks Shelby!

Experiencia positiva: A little pricey for used games. Not as big of a selection of PlayStation 3 is I would have thought. It's okay

Experiencia fantástica: Loving it

Experiencia fantástica: Nice games and movies

Experiencia fantástica: Very helpful staff and well kept store.

Experiencia fantástica: Jose is awesome!! Great customer service!!

Experiencia fantástica: I went in a couple of days ago to turn in my sons broken Nintendo switch and the two guys in there were helpful and super nice . Definitely recommend this GameStop . They always greet you and make you feel welcomed. :)

Experiencia fantástica: Very helpful and would hold it until our payday she very sweet and really into pokemon and classic game and willing hold the hard drive for my xbox s series

Experiencia fantástica: Yes nice place since 2017 yeah cool nelson lerena 34 anos energy drink somebody 2023

Experiencia fantástica: Friendly knowledgeable employee

Experiencia fantástica: Always friendly.. think the guy was hitting on me .. I enjoyed it lol

Experiencia fantástica: Good

Experiencia fantástica: Like the variety at this location always good doing business with. Yall

Experiencia fantástica: Great customer service and found what I was looking for

Experiencia fantástica: Quite the helpful and relatable staff that work here. I live around the area so this is my go-to spot for getting local physical titles and pre-orders.

Experiencia fantástica: The clerk was so respectful and patient! I went in with my son and there were two employees that were so helpful the whole time. I recommend coming to this store even if it's just to browser.

Experiencia negativa: Not open on time waited over 10 mins

Experiencia fantástica: Pretty calm chill GameStop

Experiencia fantástica: Just wanted to say Chantz got excellent customer service, friendly, professional and goes above and beyond. I had an issue with one the consoles and was able to bring it back no questions asked with no problems at all. Thanks

Experiencia fantástica: Good

Experiencia fantástica: This GameStop is very convenient and has lots of vareity in store lots of good toys cards and of course games

Experiencia negativa: They're system was down so i couldn't even make a cash purchase. And the previous time I was there the guy tried to upsell me on a video game I purchased online saying he didn't have it but had another one for a few dollars more then I called their corporate number and suddenly he found what I ordered online.

Experiencia negativa: 1 star only because they didn't have the console I been saving up months for, not 1 ps4 very disappointed

Experiencia fantástica: Usually not too busy here

Experiencia negativa: Never answers the phone

Experiencia negativa: Horrible customer service!! Horrible inventory! I can never find what I need at this gamestop. Who is running this place?? I would leave no star if I could.

Experiencia positiva: Nice staff very helpful but small crowded space maximum people probably like 5

Experiencia fantástica: Luv the place

Experiencia fantástica: I love the service and the consumer products that they have to offer. It's a great place to get your electronics to game!!!!

Experiencia fantástica: Cool spot grabbed my kiddo a few games for Christmas

Experiencia fantástica: It's game stop! With a great staff

Experiencia fantástica: Came down and traded some Nintendo games to get the preorder new Mario Party

Experiencia positiva: Nice staff. Haven't been since covid but store has a lot less options now than they did before but still plenty to choose from.

Experiencia fantástica: I am always assisted with help for any item I choose and offered 5 dollars off monthly

Experiencia fantástica: Siempre tienen el videojuego que busco

Experiencia fantástica: Use the laundry matt or go to shopping centers

Experiencia positiva: It's not the best but it has what ya need most of the times. Least we still have one. Idk why it smells like a Chucky Cheese/Boys locker room in there though but still we go to buy games n get deals ya know how it be.

Experiencia fantástica: Knowledgeable employees this is my go to gamestop

Experiencia fantástica: Game cards steam

Experiencia fantástica: Great employees were very nice and informative

Experiencia positiva: GameStop Great customer service I will continue to go to this particular one it is on Martin Luther King the people the staff teaching with a lot of respect

Experiencia fantástica: Wow im so happy to have gone to that store, those guys are by far the nicest gamestop employees i have ever met, even tho they're super busy they always go the extra mile for me, im extremely happy with those guys!

Experiencia fantástica: Quite possibly the best GameStop store I've been to! Staff is friendly and very helpful :)

Experiencia fantástica: Great store, awesome workers and even better inventory!

Experiencia fantástica: Organized storefront, friendly staff, and overall great place to shop for a new (or used) game. I've always had great experience at this location, and they even have Spanish speaking associates. Would recommend.

Experiencia positiva: Games for ps3 have stopped being sold at this location

Experiencia positiva: Very cool place

Experiencia negativa: I race to the gamestop to pick my pre-order up because they closed at 8 I arrived at 7:58 door wasn't locked and the guy said they are closed I do to much business with gamestop to bit be able to pick up my pre-order no more business from me

Experiencia fantástica: The Best customer service AND atención. Jeremy Is always ready to help you .thanks.

Experiencia fantástica: This is totally my grandson and they are getting to know him personally excellent service always satisfied he says!

Experiencia fantástica: A small GameStop, but had everything you need and more. I got my Nintendo Switch Light for cheap and Pokemon Sword! So it's currently my favorite GameStop

Experiencia fantástica: Really good. The employee that rang us up was really nice.

Experiencia fantástica: Always have an awesome experience here. Jeremy and Kyle are always so helpful and have great customer service ☺️ 10/10 would recommend.

Experiencia fantástica: Great place!!!

Experiencia fantástica: Very professional, the people that works there

Experiencia positiva: Lol haven't bought a disk in years... sorry

Experiencia negativa: No wonder game stop is going out of business not only do they rip you off when you sell or trade in games with them by giving you pennies but they also rip you off when you buy new or used games from them by adding a $3 game warranty with out even asking you.

Experiencia fantástica: They run out of stuff a lot but the customer service is impeccable

Experiencia fantástica: The gentleman behind the counter was very helpful

Experiencia positiva: It’s a good store but when I try to call they don’t answer

Experiencia negativa: Called this location 23 times between the hours of 1pm and 3pm on a Tuesday. Not once did they answer. Unbelievable

Experiencia negativa: Why have a phone if you’re never going to answer it

Experiencia positiva: The people there are helpful and friendly but they never answer the phone but if they do it’s as lucky as finding a 4 leaf clover

Experiencia fantástica: Great games

Experiencia negativa: I didn't like this store, advertising games for a price, then they don't have them

Experiencia fantástica: Love it keeps my grandson at peace he can find all the games he want in there and it'll give cards and to employees of great as well

Experiencia fantástica: There's one guy that works there super helpful, nice accent too.

Experiencia positiva: It's cool. Some of the games are out tho...

Experiencia fantástica: Entiendo todo eso del proceso de ventas pero esto de la venta de este aparato muy solicitado por grandes y chico se me hace muy mal por q tienen los aparatos y no los quieren vender que les pasa si pudiera demandar lo aria por q no se vale hacer a la gente levantarse muy temprano y hace uno línea y resulta de la nada ya no hay espero la próxima vez hagan las cosas mejor y las 5 estrellas son por q el personal si fue mejor salio y dijo los que tenia y fue mejor gracias gamestop

Experiencia fantástica: great customer service

Experiencia positiva: Spoke about a preordered game made a purchase to which I am satisfied.

Experiencia positiva: Really friendly staff but really low on supplies

Experiencia positiva: Employees here are the best and friendly extremely helpful with info on the latest console and games this is my favorite store besides the one on decatur and 215 but i would give it five stars but i can't unfortunately do to that they never answer their phone i been calling for 3 days and no one ever picks up i don't have a ride all the time so I can't just go Everytime i need to ask a few questions that the website can't answer wish they would answer more often

Experiencia fantástica: GameStop's Official Game Magazine.

Experiencia fantástica: Love going now after like 5 or 6 years ago a lot has changed with the system and its way better I got the app and renewed my membership.

Experiencia fantástica: Great customer service!

Experiencia negativa: The staff here is nice but one of the dudes doesn't cover his nose with his mask. Why even wear a mask at that point? Basically it's rude and inconsiderate and tells the customers you don't care about our health.

Experiencia fantástica: First I’m excited that I stay literally down the street from GameStop... But what got me amped was the positive vibe I felt entering the store, plus the customer service and hospitality that was displayed as well. I was blown away! I was barely inside the store and felt like I was being helped when the employees was helping other customers... I only came in the store to ask about the Xbox series S and PS5 pre-order but ended up renewing my power up account, buying 2 PS4 games and discussion the epic move Microsoft made with Zenimax and Bethesda. Overall this store made my day and I’m looking forward to many more visits and purchases... but more so encouraging a lot of people to come to this store for that great experience. I HIGHLY RECOMMEND this GAMESTOP.

Experiencia negativa: I stood in line for 8 hours as the 8th customer for the 8 Xbox’s they had..was clearly noted on the door the store had 8 preorders available. Whoever opened said he made a mistake and there’s only 7. He basically kept 1 for himself. All GameStop’s said it was impossible to not have the 8 or miscount ..I need more than an apology

Experiencia fantástica: Can you guys get the lego marvel collection Again I was going to buy it but when I checked again it showed that someone bought it