Play And Talk - Video Games Card Store iPhone Repair

Experiencia fantástica: Awesome experience, fixed my phone in no time. Everyone was very nice and professional. Would 100% recommend.

Experiencia fantástica: I love coming here.. plusthe employees are awesome to make it more enjoyable... Ashlyn,Kel, & Landon are the best!!! Come and check em out!!

Experiencia fantástica: Ben and Austin were a great help!

Experiencia fantástica: This place is awesome best game shop ive ever been too will be back many times!

Experiencia fantástica: Lannah on airport is a fantastic service advisor, she took my phone in, explained the situation , and cleaned my phone so it could finally charge fast service as well. Definitely recommend them with any electronically problems. 10/10

Experiencia negativa: I'll never buy from this place ever again weird employees there is a game exchange off of airport they will make you feel more welcomed

Experiencia negativa: This has got to be the dumbest card store known to man. I walked, was completely ignored to the point where even when I asked for help it seemed like a bother. Nobody knows the price of anything, you have to be your own self help employee. They don’t negotiate price either on used cards. New stuff is 30-50% above market. SPEND YOUR MONEY ELSEWHERE

Experiencia fantástica: me and my husband Cob love this store! everyone is always so personable and helpful when we’re on our searches for video games. this is the one location we will continuously frequent!

Experiencia fantástica: Fantastic business. Every location has nice staff, a good selection, and quality items. Would wholeheartedly recommend to any nerd or normie just looking for something cool to do

Experiencia fantástica: Great environment, amazing stock,great variety,great layout overall a good store including the low prices and phenomenal staff a great place for gamer and nerds alike

Experiencia fantástica: These guys are the best!! Friendly, patient, and incredibly helpful!! Took them 3 minutes to fix my problem and at a amazing price, cant recommend enough for gamers and general nerd!!!

Experiencia fantástica: Wow what a secret goldmine of retro and new anime stuff Clarence has so helpful and there's so many things I did NOT expect to find, quite happy as a geeky millennial

Experiencia fantástica: The Hillcrest location is by far one of my favorite places to walk around and browse the quite impressive selection of games and collectibles. The staff is always super friendly and helpful. Highly recommend checking this place out. Oh and the coffee shop right across the street!

Experiencia fantástica: Can't understand it. Just when I think i got all the retro games I could want, this specific store manifests something I need like magic. 10/10 forever and always.

Experiencia fantástica: Clarence was super nice and helpful! We had questions about replacement parts for our Nintendo Switch and he answered all of them in detail and how to fix our problem. Great people and excellent service

Experiencia fantástica: My experience here today was awesome. The friendly staff made me feel right at home. The sheer amount of stuff they had was amazing. I was so amazed at the selection and it was priced well. If you like video games or cards this place is for you! Thanks

Experiencia negativa: Horrible service time outrageous fees that cost just as much as the entire repair costs, charges for diagnostic without providing diagnostic data

Experiencia fantástica: Shop here! They are great and have a lot of great games

Experiencia fantástica: I love this store! They have a bunch of great games and stickers, and they are super nice.

Experiencia fantástica: Great Service! Repaired my cellphone quickly.

Experiencia fantástica: I've never been but someone who used to work with you talks bad about you guys but I don't like him so 5 stars

Experiencia negativa: Every time I come in here , the workers are always rude. Today I came in, she looked at me, I said “hello”, and she just walked away and didn’t say anything. Yet when other people came in after me as I’m browsing, she happily says “Hi, welcome in.” She kept staring at me as I’m walking around and it made me extremely uncomfortable, so I decided to leave, despite wanting to buy things. I love coming to this card store, but this is not the first time that the staff have been disrespectful and ignored me.

Experiencia fantástica: Play and Talk is really helpful for cell phone repairs. They’ve replaced batteries in two of my iPhone’s now. I had issues from my port. They checked that out for me today. Offered sound advice. And helped me out with a certain charger that would work good with my phone. I appreciate their kindness and excellent customer service. I was helped out promptly by the assistant manager! Thank you for always striving to meet customer needs!

Experiencia fantástica: They were extremely helpful! I highly recommend

Experiencia fantástica: Came in to get my screen repaired, not only did they replace it in a very timely manner everyone was also very friendly and knowledgeable. Great store, great staff and they have an amazing selection of trading cards and other collectibles!

Experiencia fantástica: Every experience in store has been great, and I recently tested out their online store. This shop is always on my radar for retro games. Thanks especially for Chrono Trigger!

Experiencia fantástica: Great place and lots of fun definitely recommend especially if you feel like a kid again

Experiencia fantástica: Clarence helped me get done in good time and was very respectful 5 stars and Sammie too

Experiencia fantástica: Great service friendly knowledgeable staff repaired my phone no problem. Thanks

Experiencia fantástica: Awesome store. Super friendly and helpful staff. 10/10 <3

Experiencia negativa: Go to game x change right down the rd they will beat everyone price by a long shot ....Lil $500 difference

Experiencia fantástica: Awesome Experience. Get to continue my Pokémon adventure!!!

Experiencia fantástica: We go here anytime we are looking for the best retro games and parts. Love this place

Experiencia positiva: Great people great place but we'll not give top dollar for stuff.But it wants more than top dollars for stuff

Experiencia fantástica: My family and I absolutely love coming here. They’re always so patient and kind to my boys. We come pretty much every weekend for Pokémon cards. I highly recommend this place!

Experiencia fantástica: Everyone was super pleasant and Clarence was super nice! Helped me grab my stacked Albedo figure. Appreciate ya

Experiencia fantástica: Great place for video games both modern and retro along with anime figurines as well. Got some rare games as well

Experiencia fantástica: my favorite place to be!! i love their tcg selection and love interacting with the employees because they’re all so kind and knowledgeable when i need help!! they also have such a fun variety of manga and this is definitely my main spot for all my hobbies!!

Experiencia fantástica: Just did a Funko Pop trade and had a great experience! Five stars all the way. I love this store—great selection and really good prices. I’ll definitely be back with my son. Highly recommend!

Experiencia fantástica: They fixed my phone in record time ! Everyone else said 3 to 5 buisness days, they fixed it the same day ! They also have a wide selection of games and novelties anyone could enjoy! This will be my one stop shop anytime my phone needs repaired !

Experiencia fantástica: Clarence helped me out with my dirty phone charger port! I thought it was broken! Nope! Just dirty! I need to take better care of my stuff! Lol

Experiencia fantástica: Customer service was exceptional, went out of his way to get us the correct cables. 10/10 would recommend 100x over.

Experiencia fantástica: They were able to fix my Xbox one in a reasonable amount of time. My kids and I have been loving it. Thank you

Experiencia fantástica: Great service and a wide array of Pokemon products! Always enjoy coming here.

Experiencia fantástica: Clarence (CJ) was Very helpful, patient, and informative!! Will definitely be returning and recommending!!!

Experiencia fantástica: Fun times great staff. Awesome stock and prices. Will come back again

Experiencia fantástica: The staff is amazing here!! Great selection too! My son begs me to bring him daily!

Experiencia fantástica: I thought I messed up my motherboard, changing my screen on my iPad. Thankfully I took it to the pro’s. I hadn’t screwed everything back together. They’re honest people and very respectful. I really appreciate the service and experience all around. Thanks again

Experiencia fantástica: Great place to find games and collectibles. Quaint shop with a nice atmosphere

Experiencia fantástica: Customer service was amazing, so much pokemon stuff and a great selection, it was so hard not to buy everything

Experiencia fantástica: What a nice little hole in the wall. Great selection of unique Pokémon Cards and my kids made me a little more broke. Thank you Clarance J for staying a little later to take care of our card demands. Great service.

Experiencia fantástica: Went to their pokemon day event and had a blast. Lots of variety and childhood memories. The guy at the front door with the robot pidgy was super cool

Experiencia fantástica: I like Play and Talk because they have a little bit of everything. I started out purchasing in person @ the Gulfport location and after a few times, seeing the condition of the LP & MP cards, shows me they are tough on conditioning & what they take in to resale (in a good way) I actually order cards from the Mobile & Foley locations w/o fear of getting a damaged card & feeling ripped off. Shipping is not terrible but could be a little faster being I am in South MS, however minor price to pay to be able to have more peace of mind when it comes to conditioning & pricing

Experiencia fantástica: They have all sorts of niche gaming stuff. I was able to get a battery and charger for my PSP last minute. Shoutout to Clarence for making sure it all charges correctly and was solid before I left the store.

Experiencia fantástica: ***PLEASE READ*** I brought in my old Game Boy Color, not really sure if anything could be done with it, but hoping for the best. They completely restored it, and I mean completely. It looked and felt like the same one I used to play as a kid. As soon as I turned it on and heard that startup sound, it was super nostalgic. It honestly felt like I went back in time for a second. It meant a lot more to me than I expected. What really stood out was how personal everything felt. They didn’t rush me, didn’t try to push anything on me — just real conversations, helpful information, and intentional work. It’s rare to find a place where you feel genuinely taken care of, but that’s this place. If you’re into gaming, cards, or repairs, this is the place for you. They treat you like a friend that they care for, rather than other companies that just want you to spend money and leave. 10/10

Experiencia fantástica: Love these guys; my husband and I came up to sell some older Xbox and GameCube games and consoles last year to stockpile some $$ for our unborn son, and they gave us excellent service and prices! I tell everybody who is interested in selling their consoles, games, Pokémon cards, etc. to please go see them! Or if you need phone screen repair-go see them! They’re the nicest people.

Experiencia fantástica: This place has what you need. Plenty of collectibles, from western to Japanese, from Fallout to Evangelion. A large collection of all Nintendo consoles, with games and more. A shelf of used games at good prices, and some good phones. Their amount of controllers was good, and they had decent pricing for Nintendo and PlayStation controllers. Service is smooth and easily navigable. Here, I got an Xbox 360 and a little buddy for my friend. Couldn’t recommend it more.

Experiencia negativa: 2 stars cause cool employees. 190 for a primatic etb 90 for a 151 booster bundle and 269 for a JOURNEY TOGETHER booster box is insane. Thats just what i remember. Please have some lube by the counter for the people that fall for it.

Experiencia fantástica: They had pretty good prices on most of there stuff and I bought some manga and stickers, and workers were very nice definitely a 10/10 experience

Experiencia fantástica: The kiddo and I love Play and Talk on Airport Blvd and University. Everyone there is so friendly and are always there to help and answer any questions you may have.

Experiencia fantástica: The employees were very helpful, especially Greg he was very helpful when it came to finding the games I was looking for, I definitely recommend this establishment

Experiencia negativa: Stay away from this place if you are doing trading cards. Not only they offer 40% value on your stuff but then they turn around and sell it for above market value. Scalpers to the next level.

Experiencia negativa: Went in today to trade in a ps5 with 2 controllers. They opened it up to inspect it it was a little dirty and signs of a couple dead bugs. Ok I get it, it's old never been opened the person there was like the most I can off is $20. I denied it took it home broke it open cleaned it up a little and traded it in at another game store for $200. $20 bucks was a joke because all they would have done took it to the back broke it all the way down cleaned it up and sold it for a lot more then $20. Update To give clarity on response, I got there a few mins after 11, gentleman said trade in I said yes he said come over here I did, he said how much you looking to get I said what y'all offer for a ps5, he broke first top white panel off was like dirty. Then broke other panel yes I'll will say there was three dead roaches by fan. He turned asked the lady we want a ps5 with bugs she never answered he went to drew by cash register to get something to break the tab off where the fan plugs into lady walks over he says it has bugs i haven't broke the tab yet she was like no need the best I can offer is $20 I said no I'll just go home and clean it. Now it's 15mins home not 10mins. Next I never said I broke it completely a part like y'all would do I said I broke it down cleaned it a little. To go over what I did is I took both white panels off took fan off and broke it open a little to remove what dust and bugs I could get out wiped it down a little and put it back together. So that should give some clarity to you saying live bugs, and I completely cleaned it. I like to use y'all because usually y'all match or offer more then game stop so I drove out my way to give you business. And it was a little over a hour before I made my post.

Experiencia fantástica: Been coming here for years! Love this place. Probably half my collection comes from them! Definitely recommend!

Experiencia fantástica: Don’t take your business to Geek Squad. Take it to these guys. I won’t type out the whole experience here, but basically Play and Talk just DUNKED on Geek Squad and saved me hundreds on an iPad screen repair. 10/10 service.

Experiencia negativa: I have been coming to this store since they have opened, and have bought and sold many games and consoles over the years. Today, I went to sell my PS4 console that I bought from them, and it’s sat in the same condition since purchase. They refused to honor the trade, and I explain to the manager, Ron, that I’ve never had issues with this console. They loaded up a disc and told me it didn’t work, when I have never had issues with the disc drive on this console. This interaction has me befuddled, and melancholic, and I might not ever return to this business again. What’s even crazier about this situation is I brought the console home immediately , and I loaded up a copy of Madden 20 for the PS4, and the disc drive worked. So , I’m not sure how to feel about this. Just very upset, bad business. EDIT: This is my second review of this business, and it’s still not good. In January of 2025 , I brought my 360 that I purchased from this place to have my Xbox looked at as I didn’t have a power cord for the system, and I had a disc that was in there for quite some time. The repair guy comes back and tells me that my disc drive is broke, and needs to be replaced. I took my console and left, and about a month later was able to afford a new power cord for the system. Upon powering the system up, I found that there was never a problem with my disc drive. I’m not sure if the repair guy was trying to get me to pay for the replacement just because, or if he didn’t know what he was looking at. My system never had any problems to begin with, so it’s just confusing that they would tell me this. I’ve had many good experiences with this place, but this certain situation is troubling to me.

Experiencia fantástica: Had some iPhone charge issues and they were able to get me in and out and fix the charging port. Recommend seeing them if you need an easy fix

Experiencia fantástica: These guys work hard and love what they do ! And they are very honest and knowledgeable! This is my favorite video game store because they value their clients !

Experiencia fantástica: Recently took my iPhone in to have screen replaced for a crack and the employee saw right away it was the plastic guard over the screen that was cracked and not the screen! Promptly replaced the guard for much less $ than a new screen! Super nice folks.

Experiencia fantástica: Love this place! They have everything from collectibles to games. Jacob was wonderful, we opened our first Pokémon packs at the counter and pulled some amazing card!! Can not recommend this business enough.

Experiencia fantástica: While my device was not repairable, they had great customer service and were upfront and fair about pricing. The store has a wonderful selection of both current and retro games too.

Experiencia fantástica: Great experience! All of my questions were answered and my device was fixed within two minutes. Will definitely be back.

Experiencia fantástica: Our kids favorite store. Always friendly and helpful service and they are cool about letting the kids take their sweet time browsing

Experiencia fantástica: I’ve gone there a bunch of times w/ friends for Pokemon cards and theres always a good selection. There’s a bunch of other cool nerdy stuff too. Clarence was awesome the last time we went!

Experiencia fantástica: I've shopped here for many years. Fair prices, great variety of retro and modern games, and extensive collectible options.

Experiencia fantástica: My screen was broken down the right side. Couldn’t send text, search anything! Timeframe was 45 minutes. Friend got a text it was ready in 25 minutes. My phone looks great. Also, had a battery replaced on another iPhone. Now, checking if I can get 2 Apple Watches repaired!

Experiencia fantástica: These guys quoted me 7 days on an XBOX repair and got it done in 2, and for half the cost of other repair centers locally. Solid folks with a great attitude. Support local!

Experiencia negativa: BUYER BEWARE! They sold me a bent rookie card. I returned to the store within 15 minutes of purchase when I noticed the bend. They charged me a 15% restocking fee which is ridiculous. They knew the card was bent and told me it was sold "as is". I would go somewhere else if you are looking for a reputable dealer.

Experiencia fantástica: Love this store, I frequently visit to pick up some Pokémon booster boxes and I’ve always gotten insane pulls from them, pulled the alt art moonbreon from the last booster box I picked up there. Staff is always super friendly as well, and they generally have a really good selection for cards, games, statues, collectibles etc. I’ve seen people griping about some of the prices but I don’t think a lot of people understand that at the end of the day it’s a business and the seller needs to make money as well, and a lot of the Pokémon cards at least are the Japanese packs, which means they’re probably paying an extra penny to import them. Regardless, if you’re into nerdy stuff in general this is the place to go to. Their bigger store across the bay is also awesome as well. I’d recommend both.

Experiencia fantástica: I always have great experiences anytime I visit both the Gulfport & Mobile branches. They are always so friendly & helpful! Clarence in the Mobile store has helped me out more than once in choosing games or troubleshooting my consoles, etc. He's always very patient with this old lady coming into his store needing help with my device!

Experiencia fantástica: AMAZING!! The selection at this location was absolutely fantastic I am already a huge play and talk fan especially the Gulfport location and this one may have taken the cake. Somehow they put twice as much good merchandise in a store half the size of the Gulfport location, the choice of video games here was fantastic with everything from Dreamcast to PS5. They even had the newest releases which I was so excited to see as I was hoping to pick up a copy of Metaphor. Overall just know this is the spot to go for classic and modern games and just an amazing location to go for all your favorite game and anime needs.

Experiencia positiva: I love their stickers here, games are a little pricey. Just depends on what you’re looking for decent service. Never had any issues. Great phone options.

Experiencia negativa: Ron the Manager at Play & Talk is a bully. My daughter and I went to look for an iPhone , our initial experience with staff was very pleasant until the Manager, Ron wanted to be a jerk and flex his seniority in front of everyone. When I asked for his name so that I could share this experience he did not want to provide that information, however all other staff provided their names willingly. Then he eventually came from the back of the store and loudly stated his name. Then trying to state all the store policies regarding purchasing an iPhone over $600, well keep the phone and you just lost our business and it was the most expensive phone in the case. I normally don't do reviews but this one was necessary.

Experiencia positiva: It may work for you and your video games in pokémon cards but not for sports cards yet. They're trying but they're just not there yet. But the customer service is great. They will talk to you and get back to you just like this review. Plus they have so many other fun things to buy in the store besides cards, you'll have a good time

Experiencia positiva: I bought a PSA Grade 10 Shining Fates Charizard Vmax from them a few weeks ago for $400 before taxes. I don't know how often they update their card prices, the price tag had a date from back in 2022 I believe. So I take the fault for not checking prices online before hand, but I was excited to get my hands on it. After checking, most of them on Ebay and other sellers are going for $150 to $200, and that's for a grade 10. So I feel a little ripped off, but you live and you learn. Still a solid card overall.

Experiencia fantástica: Great customer service! Brought my childhood PlayStation 2 here to get it fixed for a laser disc repair, and they got it fixed in a jiffy. Definitely would come here again!

Experiencia negativa: I bought an iPhone 11 from them and the battery was seriously degraded. They wouldn’t replace with a new battery. Play and Talk does NOT stand behind their products and sales. Edited to reply: No one cussed you out. Calm down grandpa. I don’t have a receipt. No one keeps receipts. I do have a credit card app and can show you where and when the phone was bought or you could ask the clerk that helped me. It’s pretty shady to not replace the battery BEFORE you sell the phone and all of this could have been avoided. Also, pretty sure I was never told about your ridiculous mandatory receipt policy

Experiencia fantástica: had a great shopping experience today. great customer service, the young lady working their was very sweet and nice. & also she hooked me up with a free sticker which made me happy .

Experiencia fantástica: We have visited this store a few times now, it’s a very clean store with a great selection. Alex is always very accommodating and kind. We very much recommend!

Experiencia fantástica: love it here! i've never had an experience with them that hasn't been more than satisfactory. the people who work here are very kind and personable. i love the diversity of products as well.

Experiencia fantástica: I just went in for the first time a couple of months ago and the staff has been very friendly and knowledgeable every visit. I'm mostly interested in more retro games and their selection is diverse, clean, and well organized. Clarence got me signed up for a membership to get the discount on used games so it's already paid for itself (Clarence is the GOAT!!). The other game stores around, which shall not be named, are either very unorganized or the employees seem like they don't want to be there so it's definitely a beath of fresh air. Even though it's about a 35-45 minute drive for me, I'll gladly drive past other stores to give Play and Talk my business!

Experiencia fantástica: They are awesome. I thought I was going to have to spend thousands of dollars on a new film camera. The repair man fixed my camera quick and it wasn't expensive. Because if it was I would've did it myself. Thankful I didn't. Camera works like new

Experiencia fantástica: I absolutely love this place. This is one of the only places in town to get products from Japan, and they have the most anime, Sanrio, trading card, and retro video game merchandise in Mobile County. I’m happy to support this local business as much as I can.

Experiencia fantástica: This was my first time ever coming to this store, and I give it 10/10!! Very kind and informative staff. The foundation of the layout is quite nice and effective! I will def be returning and I will be telling my friends to come too. Not to mention their prices beat 3 other places I looked. A1 store for all your gaming needs!

Experiencia fantástica: Check this place out! I've been in here twice now and I already agreed to sign up for a membership today. They have such a wide collection and the staff is really friendly and helpful. We met Brandt today and he even told me about their rewards program so I could get more stickers for free!

Experiencia positiva: Always has the controllers we like! And sooo many other adorable things lol

Experiencia fantástica: Always love coming in this store! It has a great variety of games, toys, and my favorite: stickers! Chris is always very helpful!

Experiencia fantástica: Chris, Emmie, and Josh were amazing. They answered all my questions and their customer service was on par with some of the best I have ever seen. As a former retail manager, I would have been so lucky to have these three!

Experiencia fantástica: Everyone is so nice and helpful. Play and Talk is the first place my 9 year old wants to go visit when he has birthday or holiday money to spend. Great selection and even better service!

Experiencia fantástica: The store has grown a lot since they first opened!!! I am so happy to see they're still around after the pandemic too! They have a wide variety of games, consoles and figurines which is hard to come by in this city! :) great place!!