GameStop

Experiencia fantástica: Had a small but stubborn issue with my system that I kept putting off. They diagnosed and fixed it quick, no stress at all. Solid service out here in Sacramento.

Experiencia fantástica: If you’re looking for a GameStop to do PSA submissions go to this location , Tony and Anakin will take care of you and understand that these cards need to be handled with care . I appreciated their help!

Experiencia negativa: Cause my roblox wasn't working

Experiencia fantástica: Great place! Was able to find what I wanted right away. Staff was very helpful.

Experiencia negativa: I’ve been a loyal customer of GameStop for years especially this one since it’s close where I live but I’ve noticed that the employees are getting less and less professional. It happened to me twice that the same guy in the cashier would bash at me that I’m missing out on the pro membership. Maybe keeping your opinion is best instead of making the customer feel bad like as if they’re doing something bad. Please check in your employees behavior and higher more professional people that can handle a customers decision

Experiencia fantástica: Best place for games and merchandise you can view in person

Experiencia fantástica: Good customer service I recommend this to anyone who is looking to trade in used video games. Fair price.

Experiencia negativa: they tried upcharging me for a protection plan without even asking until I saw the total and noticed it was more that the game price

Experiencia fantástica: I stopped by today for some stocking stuffers for my boyfriend. The lady who helped me was awesome and had some great suggestions.

Experiencia fantástica: Friendly staff, had exactly the comics I was looking for

Experiencia fantástica: All the staff were very welcoming, I was helped quickly and they were super duper friendly! I was helped by Brock and Lexi :)

Experiencia fantástica: They need retro games. None available. Zilch.

Experiencia negativa: They sold me a xbox series s that keeps on overheating, just got it yesterday.

Experiencia fantástica: Amazing customer service Everytime. All the employees there are incredibly nice and helpful. Have some of the best management as well.

Experiencia fantástica: They have a wide variety of games, and consoles/ controllers. I also like how they have collectible items like funky pops and other figurines.

Experiencia negativa: First I need to say that I love Gamestop and I shop at every Gamestop that I see but I will never shop at this Gamestop stop again. My experience was so bad that I might not every shop at that Mall ever again. 1. The card reader was down no biggie I have Cash. 2. I only have Quarters and my bill is $20 and I tell the worker this and he said ok so I walk back down stairs to get them. 3. I attempt to pay and now he said he can't take the Quarters. 4. I remember I returned something and I have store credit so I ask to use that. Sorry not today. WORST GAMESTOP EXPERIENCE NEVER SHOP HERE

Experiencia fantástica: Very good experience like the way they handle the business it was

Experiencia negativa: Incredibly rude staff that straight up lie to your face. From giving me an Xbox One game when I ordered an Xbox Series X version (and saying it's the same thing and will not exchange it), to lying about their return policy, I cannot recommend this store to anyone. I hope y'all get fired

Experiencia negativa: Don't trust the staff. You pay online, you drive to store to pick up and than they tell you it was canceled. No refund given. You can pay again. That's what they want. To screw you over. Watch out for the chic with all the tattoos!!!

Experiencia fantástica: Dis place b Gucci if Baja here

Experiencia negativa: These people NEVER answer their phone and when I go in to their store, nothing but bad mood people.

Experiencia negativa: I traded in my used ps4 pro I bought used from GameSpot a few months ago. Out the door with tax was about $450. I traded it in yesterday for a little more than $100. The associate was very helpful and even signed me up for pro membership to get the most out of my trade in.

Experiencia fantástica: Great place take my kids there all the time

Experiencia negativa: Completely a rip off company, if you sell any items you get very little in return but when you look at the used or refurbished stock it's like 10-20% off from the new cost. What a total scam company and no wonder why they are closing down locations.

Experiencia negativa: On point with being closed and empty at 8pm

Experiencia positiva: Our visit to this location was nice they had a great selection of many console games to choose from but the only people there were all behind the counter(2) no one was working the main part of the store.. I like coming here but when Amazon prices are cheaper it makes you wanna just shop at home plus they never seem to have the PS5 and I've even tried there online and have yet to ever be notified that I can purchase one...

Experiencia fantástica: Nice, in a mall so plenty to do. Gas smaller selection but not bad for pick up and turning over the proverbial rock to see for fun.

Experiencia positiva: Just like every other store. Good selection but the prices on used games are crazy expensive considering they will give you like $10 for a brand new game, then sell it for $45. Also I don't trust their used or refurbished consoles. I've bought one before that came broken and dirty inside. If it's been "refurbished" it should never be dirty inside

Experiencia positiva: Friendly staff

Experiencia negativa: I walking around outside the mall then decide to go inside to buy a game or something in game stop for my boyfriend's birthday next year. well I saw these kids walking around in front of the store but when they walked in the worked was mean glaring them as if they going to steal their items. I lying to the worker telling her I'm babysitting these kids she goes beside the counter still staring rudely at these young teen boys. the teenager boys thought I was following them & got me kicked out over a lie of the boys when I all was trying to do was buy a toy for my collection & for my boyfriend. Be warn if your teenage don't go in there without your parents or the workers will start drama like they did to me.

Experiencia negativa: went in today and the girls working had better things to do with their time than help me. On their phones and not wearing masks. didn't feel safe shopping here.

Experiencia fantástica: 10/10

Experiencia fantástica: One if our favorite places.

Experiencia fantástica: Always nice and friendly staff

Experiencia fantástica: Muy bien A los niños les encanta que los llevemos allí a buscar sus videos juegos

Experiencia positiva: Tienen todos los juegos estan un poco cariños pero tiene lo que buscas

Experiencia positiva: Selection of Pokemon plushes is a bit bare, but still got basically what I needed. Staff is efficient and friendly!

Experiencia fantástica: they got games for nintendo switch which rings true to the statement "nintendo switch has games"

Experiencia fantástica: Good service...

Experiencia fantástica: Very helpful staff. Very knowledgeable in what we were pre odering and giving us special information on where to get hard to find items at other game stops. Masks enforced

Experiencia fantástica: Solution for old games and consoles that have been talking up space.. get a decent price by the way..

Experiencia positiva: It's a good store they just don't ever answer the phone when u try to call.

Experiencia positiva: Great games but not enough Xbox 360 games and PlayStation 3 games

Experiencia positiva: I like gamestop but they never have my games in the mall

Experiencia fantástica: They are always helpful and knowledgeable. This GameStop is one of my favorite places at Arden Fair.

Experiencia fantástica: Much love to the helpful employees. Also I am well aware of how management at GameStop can be to their employees through many videos. Be nice to your employees dude, screw the quota.

Experiencia fantástica: Friendly, helpful, timely service.

Experiencia negativa: Bad the employees is very ignorant

Experiencia fantástica: Very friendly and helpful !

Experiencia negativa: Disappointed

Experiencia negativa: Customer service is so bad. Guy that works there Wednesdays has a stick up his as*. Relax you work at gamestop

Experiencia positiva: They didn't have my ps3 parts

Experiencia fantástica: I love GameStop. Especially the T shirts

Experiencia fantástica: Helpful and nice

Experiencia fantástica: Looking for game staff was very helpful

Experiencia negativa: I WAS ROBBED FOR 300$ FROM THIS COMPANY..THEY TOOK MY MONEY AND NEVER SHIPPED MY PURCHASE ITS BEEN TWO WEEKS NOW I NEVERRRRRRRR RECEIVED A REFUND OR ANY CUSTOMER ASSISTANCE PLEASE BEWARE THIS COMPANY IS A FRAUD AND SCAM

Experiencia fantástica: Sold my gamesir got $35 out of it

Experiencia negativa: Rips off kids! Parents dont take Ur kids 2 game stop. Get games online instead

Experiencia negativa: Went to gamestop in Arden fair mall on 02/28/2020 I spent $70 on two games. I left with Call of duty modern warfare and borderlands3 all was good until today 02/29/2020 when I went to play COD and the box was empty. I paid $70 for two games and Ashley the cashier only gave me one. There were about three other employees just standing behind the counter doing nothing. I’m am outraged and have already contacted the store and the corporate office. I want the camera footage checked with me present and a full refund. I will be writing everyday until this is resolved.

Experiencia fantástica: Very nice place to shop or just hang out to play pokemon go

Experiencia positiva: This is a better location than most in Sacramento. The employees are friendly and helpful whereas other locations don't seem to have knowledgeable staff.

Experiencia positiva: Friendly staff

Experiencia positiva: Quick service and 9/10 have the game or games that I look for. Only downside is the forced add-ons. Which I understand it's part of the job but it's bad. All in all great place to find games

Experiencia fantástica: Mmm

Experiencia negativa: Rude worker's.

Experiencia fantástica: I love and adore the new Marvel Legends collected formats!! Featuring previously released build-a-figure pieces, with updated paint applications, new diorama set piece, and an all-new never-before-seen dedicated retail box designed specifically for these fully-collected build-a-figure sets!! Spectacular, Hasbro!! ⭐⭐⭐⭐⭐

Experiencia fantástica: Always come to this Game stop because its always have friendly and knowledgeable employees, i always get what i need here. (There's also other places to eat by it afterwards so that's another plus)

Experiencia positiva: Like PC games.

Experiencia positiva: Friendly place but prices a bit high but I understand that they have to make their money some how

Experiencia fantástica: Nice people

Experiencia negativa: Tried to sell a few games. I only would if gotten enough to cover 1/3 of a new game.. this place rips you off

Experiencia fantástica: It's the best place for new games, in Arden fair Mall.

Experiencia negativa: Paid extra to preorder a game. Show up at the time designated for early release...which I paid for. No one at the store at the designated time. Waste of my time and my money. Have to cancel preorder and buy on my console now.

Experiencia fantástica: Super good service. The guy was friendly and very helpful picking out some games for my kids

Experiencia fantástica: Sometimes when it gets dark there are no lights.

Experiencia fantástica: I love GameStop

Experiencia fantástica: Nostalgic! Friggin awesome. My homie Nate dawg, AKA Nathan is who you want all gamestop employees to be

Experiencia fantástica: Gamers rise up

Experiencia negativa: Besides trying to scam their customers. Gamestop is void of all its soul and has become a shell of what it once was.

Experiencia fantástica: Awesome pops

Experiencia negativa: Unfair price and they never got shirts for your pre order items

Experiencia fantástica: Always get the help I need, the Staff knows their stuff!

Experiencia positiva: My children love this store.. it always costs me over $100 when I come to this place

Experiencia positiva: This one is pretty small and crowded. Otherwise Gamestop is Gamestop.

Experiencia fantástica: Best prices

Experiencia fantástica: Kids love going here

Experiencia positiva: Ok but staff is slow

Experiencia fantástica: Always super helpful and patient with our questions and exchanged our game with no problem.

Experiencia positiva: It was nice very clean but also compact

Experiencia fantástica: I buy games here

Experiencia negativa: Offered sales and great savings on games under 4.99 but there weren't any.

Experiencia fantástica: Awesome gamestop great location.

Experiencia fantástica: I need my video games.

Experiencia negativa: To expensive.

Experiencia fantástica: nice

Experiencia negativa: They tell you one thing and then when you go to return a product you just bought they tell you that you cant return it but can trade a game for 10 bucks...... Wait I just paid 30 and u want to give me 10 bucks back on a bran new game...... Sorry no thank you

Experiencia positiva: It was quite hard to get around in here with their holiday customer coral roping still up. The only thing I wanted to see was difficult to reach, hope they don't keep up the ropes after the season has passed. There are some food seasonal sales right now which I took advantage of at another location. There didn't seem to be enough staff.

Experiencia fantástica: Amazing

Experiencia positiva: They were very helpful and they handled the customers in a timely manner.

Experiencia fantástica: Tiene todo los juegos que tú quieras y accesorios.