GameStop

Experiencia fantástica: Adam (he is from the U.K.) at this store is excellent. He went above and beyond to help me out and even called numerous stores in order to ensure I was fully taken care of. Great job GameStop for hiring employees who work hard and who care. Perfect service.

Experiencia fantástica: They have a very big catalog of games, and the staff were friendly and look like he enjoyed where he works. Overall, 9 out of 10

Experiencia fantástica: My to go spot good service

Experiencia positiva: Traded in some games but can only get a gift/debt card / 4.95 for activation, and you could be charged a fee after 30 days / Fast and friendly service, so come on in

Experiencia negativa: Went to there to trade in 3 games and only got 2.00 dollars for games that are worth 20.00 dollars.

Experiencia fantástica: Long story short, I came in a frustrated mom feeling hopeless and confused. JORDAN, was outstanding! He helped me exchange my console for something better suiting my needs, showed me how to set up to the TV, answered all my questions and made me extremely happy. He deserves a raise 100%!!

Experiencia negativa: Unfortunately had to leave a 1 star review. I’ve been going to GameStop for a long time and this one is so bad in customer service. There is a new girl there she’s a sweet person but does not know what she is doing . I went in for a trade in and to change my preorder to another game . She said she doesn’t think they can do that and send me to another location so they can do it . I went to another GameStop and she said only that store can do that . I moved from Chicago and they used to just call the other store and transfer it . And while she was helping me or trying to . She was just looking around the store . I felt bad because the management left her on her own with very little experience. And she also was not giving me my full pro amount of transfer amount for my trade in . From the other reviews it seems like management does not care here . I would not recommend this GameStop to my fellow gamers .

Experiencia negativa: Unfortunately, I have Xbox360, and they have almost nothing in store for the platform. No controllers and little stock in games

Experiencia negativa: What store opens at noon? That’s ridiculous.

Experiencia positiva: PS5 abd more games

Experiencia negativa: Horrible service by guy name Jordan. Just left GameStop 20 minutes ago. I bought a game for my son. I told him I had Xbox series. He got me the NBA 2K 24. When I got home, I realize the game console only takes digital games. I called the store right after told him about the situation. Number one extremely rude over the phone. Didn’t want to take any responsibility. Telling me as a consumer. I should know what I want to buy. I called the store he tells me he doesn’t have time for this and hangs up my call 2 times. I went back to the store. Still being rude to me when I walked in. When I told him customer service is part of your job. He tells me he’s trying to quit this job. This happened at 3:30pm on 11/17/23

Experiencia fantástica: Great location and excellent customer service

Experiencia fantástica: Gave me excellent customer service with average prices.

Experiencia fantástica: Staff was super friendly i got gta v on the xbox 360 it is in the most amazing condition 10/10 experience for me will definitely come back to buy a LOT! Of xbox 360 games.

Experiencia negativa: Didn't have the new UFC for playstation 4

Experiencia negativa: Don't ever go there my nephew needed money for his vechike had to sell his ps4 they gave him 62 bucks hr later they had it on the shelf for 249 boycott this store nationwide taking advantage of people in there time of need in these hard times as it is

Experiencia negativa: Kinda slow motion at the register. Took 15 minutes with each sale. Won't answer the phone! Games were cheap and plentiful, if only I had an hour to stand in line!

Experiencia fantástica: They had Sonic Frontier and Mario with Rabbids. My brother bought the Mario game for my nephew for $59.99 a good deal in this day and age.

Experiencia fantástica: Friendly staff

Experiencia negativa: Person working today 10/1/2022 was so rude on the phone, after needing to call multiple times just to get them to answer the phone.

Experiencia negativa: Nobody answers the phone here. Go to the Brea location if you can.

Experiencia positiva: Nice place

Experiencia positiva: Store is clean and organized. The staff is friendly and ready to help. They have a wide selection of games to choose from for Switch, Playstation, and Xbox. Besides games they also have gaming accessories and collectibles like Funko pops. The store itself is great, the only reason I gave 4 stars is because most of the used games are priced really high. I can buy some of these new for less than what GameStop is selling them used. I know it's a corporate thing, not a store thing but it still affects people shopping at this location.

Experiencia positiva: Fast and clear!

Experiencia fantástica: This where you get the goodies. Never a line and very friendly, helpful staff. Be sure to join the club for $5 off each month.

Experiencia fantástica: The service is spot on and I just like going there

Experiencia fantástica: Employees are friendly and helpful. Manager was a little uptight, but the employees are cool!

Experiencia fantástica: Great staff and beautiful store. I was helped with awesome customer service and got the newest Elden Ring!

Experiencia fantástica: Employees were very helpful finding exactly what my son wanted in a controller for Xbox.

Experiencia fantástica: Great place to get games, funko pops n other collectables.. its better when u become a pro member, u get better deals, discounts n heads ups on new items coming out

Experiencia fantástica: I have been using this Gamestop for as long as I can remember and while new employees and management understandably cycle through, the service is always top notch. They offer 9pm releases for a lot of the newer popular games and are always really helpful with preorders for games or merchandise. I now live further but will continue to use this gamestop because of the above mentioned

Experiencia fantástica: cozy and nice

Experiencia fantástica: I liked it

Experiencia negativa: Muy caro todo

Experiencia positiva: Workers never asked if we needed any help. Small store very few items

Experiencia fantástica: The staff at this particular store is helpful and knowledgeable.

Experiencia fantástica: Muy bien atendidos

Experiencia positiva: جيد جدا والعاملين فيه ممتازين

Experiencia fantástica: They've changed since I've last been here in over 5 years. I didn't come to buy games but to explore their merchandise. It was a nice change to find a spot that sells items you enjoy (for gamers) that are more tangible. I hope they keep going in this direction as I'll come back again.

Experiencia fantástica: In an out no line fast service.. They didn't have one item I needed in stock they pointed to the store that did..

Experiencia fantástica: Manager is knowledgeable and seems passionate about the games, the store and what he does. I buy most my games from this store now. Decent stock and clean store. Parking lot ok but on a busy corner but not too bad.

Experiencia fantástica: Good little gamestop with nice people.

Experiencia positiva: Todo bien pero el probema es el estacionamiento

Experiencia fantástica: Great staff!

Experiencia fantástica: Great service in and out, since I walk with a walker one of the employees ran to the door to open it for me and that was really convenient and helpful.

Experiencia fantástica: I could not thank you enough for your kindness and friendliness. The young fellow that helped us went above and beyond on answering each question we had and they all did with grace. We got an amazing bundle deal and they were super stoked for us. Thank you again fellas for all your kindness and amazing customer service. Good genuine customer service experience is hard to find now a days but you all succeed beyond my expectations and we are greatly appreciative of such P.s. my kids are going to go crazy with their Christmas present

Experiencia fantástica: exelente servicio

Experiencia fantástica: Let me buy Xbox One how much is it?

Experiencia fantástica: Some items are out of stock, but they'll be happy to order them for you. Very friendly crew and helpful.

Experiencia fantástica: Knowledgeable staff. Friendly.always have feels

Experiencia fantástica: Very helpful employees

Experiencia positiva: Pretty big store. And alot of collectibles, accessories and toys. More so then most Gamestops Ive gone to

Experiencia fantástica: Good but idk why u cant sell them games that are still sealed

Experiencia fantástica: Clean, organization and awesome as usual

Experiencia negativa: I called if they had a copy of the outer world's for ps4 they said only one left, so they asked me if they wanted to hold it for me I said yes. Got there asked for the game to purchase it told me they were sold out wasn't even 30 min. After I called.

Experiencia fantástica: Got them all!

Experiencia positiva: Good prices

Experiencia fantástica: Very good

Experiencia fantástica: Best shopping place. They were very kind.

Experiencia positiva: Keeping with their consistent layout and design, GameStop never lets you down. With employees that are very helpful and engaging one would be hard press not to find what they want. I of course went for a game and came home wanting another system. One thing I especially like is the ability to order a game on their website for pickup at the most convenient store to me.

Experiencia positiva: It's alright

Experiencia positiva: Purchased a game for nintendo

Experiencia positiva: I am an old gamer, but i am not console gamer so I dont visit GameStop's often, but i never worry about this location! The staff are usually knowledgeable and polite. No problems in the years I have been going.

Experiencia fantástica: Excellent service and the employees don't mind laying down some knowledge on what's good. Recommend highly!

Experiencia positiva: Workers are nice

Experiencia fantástica: Friendly, helpful and engaging clerks. Always ready to mention any current or upcoming deals.

Experiencia negativa: Too costly, bad employees, small store.

Experiencia fantástica: Excelentes precios

Experiencia positiva: Bastante surtido, hay buenos precios y accesorios para gaming bastante raros y llamativos, quizá mejorar un poco la atención para gente que habla español , pero no deja de ser un muy buen lugar .

Experiencia fantástica: Thanks, Tyler!

Experiencia positiva: Though I did not find what I want the employees were so nice about it and I didn't care that I couldn't find what I wanted

Experiencia fantástica: Great prices on used games big inventory-chain store

Experiencia negativa: I went to go get my pre-ordered game on the night of release and they did not stay open long enough. I was told that they were going to have a party starting at 9 and I showed up less than an hour later and they were already closed. Another L for GameStop.

Experiencia negativa: It's always empty, and now I see why. The service is pretty bad. I'm a female gamer... sp it's like the male either hit on me, or hate me. Didn't ask if I needed help and I wasn't even greeted at the door. Yet every MALE did. One guy even went out of his way to speak to a kid about a question while I stood there for 30mins waiting for him to "be right there"

Experiencia fantástica: Good service

Experiencia fantástica: Fantastic and knowledgeable staff we are customers for life. Tyler and Megan are fantastic.

Experiencia positiva: Helpful staff and some hard to find items. Great store!

Experiencia positiva: Poca variedad respecto a otras sucursales.

Experiencia fantástica: Great return policy and good deals

Experiencia negativa: You can't buy more than $200 of the gift cards, while the other stores you can buy over $600 of the gift cards

Experiencia fantástica: Good spot they have everything you need

Experiencia fantástica: great deals on used games. plenty of new tech aswell.

Experiencia negativa: So bad, says on the site doesn't matter if. It's scratched gave 29 dollars for games that are worth 50 dollars can't take an Xbox with out a controller so bad.I have had games scratch in the past and they don't care this is honestly the worst place ever.

Experiencia fantástica: Go see Tyler. Very informative and helpful. I didnt think you could even return games. My son is 7 and some of the games are challenging. They have warranty, used items for the wii u and games for the PS4

Experiencia fantástica: Had the game I wanted.

Experiencia positiva: Not enough inventory.

Experiencia fantástica: It has mostly everything a gamer would need nice

Experiencia fantástica: Love it been here for years

Experiencia positiva: I ordered the game online went in and picked it up. It was ready to go.

Experiencia fantástica: Bought some stuff I wanted and some stuff I needed :3

Experiencia negativa: For Christmas I bought a "brand new game" for my son and when he opened his gift ohhhh surprise there was no game (disc) Are you f..... kidding me!!!!! Stop taking disc away and putting them on your shelfs!!!!! Or at least make sure you put the disc in the box!!!!!!

Experiencia negativa: Horrible experience, usually get good service at gamestop but this time Jessica made it a bad experience. I tried to trade in a few games and she gave me a hard time and even forgot to scan one of my games!! I had to drive all the way back and wait in line to get my money for the game she forgot to scan!! Avoid this gamestop if possible they hire shady people who will try to take your money, or "accidently" take your money

Experiencia fantástica: no waiting in line.

Experiencia fantástica: my son is a big gamer, he loves to go here when ever he has extra $ to spend even used items

Experiencia positiva: It's like all the other gamestops. I go there to buy and sell games.

Experiencia fantástica: Friendly people

Experiencia positiva: Too much time. I had to wait so long to sell. My things.

Experiencia fantástica: Me gusta siempre encuentro los juegos que busco

Experiencia negativa: Won't honor advertised deals.

Experiencia fantástica: This place is reliable, and has great staff