GameStop

Experiencia negativa: No longer there. Closed for business

Experiencia fantástica: Thank you for helping me Nick! Took my exchange for my Xbox controller warranty. Customer service was on point and they were very attentive to my needs

Experiencia negativa: 20 minutes after opening and the doors are still locked. Employees ignoring us in line outside

Experiencia fantástica: The gamestop has nothing but . Get a pro or renew it get a slab (graded pokemon card) and on Fridays spend like a Pro earn like pro days you get more bonuses. Nick is manager and the new team have been nothing short of amazing.

Experiencia fantástica: Nick was super helpful! I needed to return a refurbished PlayStation 4 Pro to GameStop, and this location made it incredibly fast and easy. The store itself was clean and organized, and everything was very easy to find. Overall, a really great experience! :)

Experiencia fantástica: I just wanna say this was one of the best visits to a GameStop I’ve had in a long time. Veronica, Sam, and Jae were awesome. I came in with an issue and they went above and beyond to help me. Helped me pick out a new product and just great conversation. Honestly great customer service, and great people. Thank you

Experiencia negativa: Went there over the weekend 15 min after "opening" time to find people working inside but the door locked. Instead of acting like a decent human, they ignored me and my daughter like we weren't standing there. Cool story bro. More money to target. Im only sad because when this poorly managed joke of a business goes the way game crazy did, I donno how we're gonna get used games, which is all you should ever go to gamestop for.

Experiencia fantástica: Very good

Experiencia fantástica: The staff is knowledgeable as well as cordial! Gave me advice on which Xbox to get and why(:

Experiencia fantástica: The place was very nice, clean, well organized, easy to find items & the prices. The place was crowded & kids wanted to play their demo games inside. Behind the counter person was helpful & suggested the best of the value of products. Keep it up well priced & demo ready.

Experiencia fantástica: Amazing service

Experiencia positiva: Just one item, it had gone through three crew members’ hands. The first one handed it to me, like some knick knack came from his closet or under the mattress. The second one grabbed it, took out the disc from the plastic cover, then wiped it with his shirt. The third one put it in a bubble mailer, and handed it to me. Awfully like a sweatshop operation! This chain always surprised me or caught me off guard, in an odd way!

Experiencia fantástica: The customer service here is amazing Joshua J. Is very informative and professional!

Experiencia negativa: 0 STARS but I have to give it at least a 1 STAR to give it a review. The white bald man with a long beard was super RUDE to me and my brother. All we wanted was trade in a game and he simply didn't want to buy it because he doesn't know if we stole it or not. Even though we showed him a receipt.

Experiencia negativa: The worst GameStop I've ever been to, the employee with long oily hair never opens on time and is rude. I was outside way past the opening hour and saw at least four customers walk away, not including me. This is exactly why I buy my games digitally but unfortunately, sometimes we need accessories.

Experiencia positiva: Good price on used Xbox

Experiencia negativa: Employee on 1/2/2023 at 6pm told me an item was out of stock and sent me away. I proceeded to order the item for pick up on the website and it was ready for pickup in 10 minutes. What kind of store manager hires people like this?

Experiencia negativa: Are you to stupid to answer a phone

Experiencia negativa: Foos dont pick up their phones

Experiencia negativa: Tried calling multiple times but it’s like no one even works there. No answer.

Experiencia fantástica: Friendly personnel, easy trading, good stock

Experiencia positiva: Pelite great service hiley recommend

Experiencia negativa: I always try calling before I drive down to the store to see if they have what I'm looking for but they NEVER answer. I even called while inside the store and they just let the phone ring. wasted my gas driving down here when the lazy sales person could have just answered the phone.

Experiencia positiva: Amazing

Experiencia positiva: It's just game stop

Experiencia negativa: Store manager: please contact me. You have a specific unbelievably unprofessional employee who made my experience absolutely revolting. I was sent by another store employee to purchase a product that this store had in stock. The employee was on his tablet playing games, was mumbling curse words and became irate and swore at me. He did absolutely nothing to assist me. I was told that I didn't have to shop at game stop. Never offered to have it ordered, when it would be back in stock, nothing. Long haired white guy, yellow or mustard shirt, 20's, smelled like marijuana, 6/7/22 @ 1:10pm. Only employee, refuses to provide an employee name or number. Absolutely unacceptable.

Experiencia negativa: I’m so over the garbage customer service in this state No matter where you go it’s like a giant toilet that needs to get flushed.

Experiencia negativa: Girl with purple hair was extremely rude I asked about a game and she didn’t want to help me find the game I liked no one was there either

Experiencia negativa: Aside from having a lot of really cool stuff, the cashier was rude, i wouldn't go back

Experiencia negativa: You can call anytime and you will be put on hold and it takes them close to around 20 till they get back to your call. Ebay is the way to go when you want to find a game your looking for its far cheaper and can get some of the special add ons on games. Still even more true today 2022 they don't even answer the phone. Guess Amazon it is.

Experiencia negativa: They’re some miserable as workers, I wanted to buy returnal witch is rated for TEEN’S & the worker wouldn’t let me buy it without my id, I have a full grown beard witch I obviously look older than 13 so the worker just wanted to mess with me‍♂️

Experiencia fantástica: Gavin helped me out a lot. Great job Gavin. Thank you.

Experiencia negativa: Don't bother calling, I've been calling from 2pm till 256pm and no one has answered....no wonder people don't shop at gamestop anymore...

Experiencia fantástica: Very very helpful and polite all around good customer service and huge variety

Experiencia fantástica: They have the best videogames, But I have a question do they fix the Nintendo switch

Experiencia negativa: They don't awnser the calls don't call them

Experiencia fantástica: Da best game

Experiencia negativa: I wasn't able to return an item even though it was within it's 30 day return period. No manager was present to help. Very disappointing experience.

Experiencia negativa: This place is the worst there's only one person there I wait about a half hour guy tried to upsell two little kids

Experiencia positiva: Large location and floor space. This GameStop carries the typical stock. The shelves were a little lacking in terms of product displays for the actual video games and accessories but they probably keep most of the actual merchandise behind the counter. Associates are friendly and helpful.

Experiencia fantástica: Always very helpful

Experiencia fantástica:

Experiencia positiva: I was in and out in 5 minutes I ordered online and it was ready on time

Experiencia fantástica: I hope they never close ..... It's my very favorite store to get my Collectibles!!!

Experiencia fantástica: James was awsome. This store by far was the best Game Stop experience I have ever had and I have been going for over 20 years. Superior customer service will keep brick and mortar stores alive well into the future. Forget about rewards programs and spam emails..more guys like James are what you need. Also shout out to the other employee I believe his name was Marcus who help my daughter buy a red power ranger.

Experiencia fantástica: Great place for games, merch, and all things for geeks. Staff very friendly and knowledgeable, willing to go above and beyond for the customer.

Experiencia fantástica: Shout out to James taking the time to help me over the phone! Much appreciated!!

Experiencia negativa: Tried to buy a game with a rated m and I’m 28?!

Experiencia fantástica: Though they are bad at answering their phone, I always love a trip to Gamestop. Feel right at home there.

Experiencia fantástica: Great customer service

Experiencia fantástica: Great service

Experiencia fantástica: The supervisor was very helpful and called several stores for me. Great service and they have a ton of funko pops at this store.

Experiencia fantástica: It is the best

Experiencia fantástica: My favorite place!

Experiencia negativa: I preorder a game and went to go pick it up before the 48 hour of the release date and they had sold my game and did not honor my preorder.

Experiencia fantástica: Found exactly what I needed, was in and out in less that 10 minutes..super cool..great prices..

Experiencia fantástica: Always have some type of sale

Experiencia fantástica: very socialble and helpful staff

Experiencia positiva: Find any game

Experiencia fantástica: Smelled very clean and service was great!

Experiencia fantástica: Traded in a ton of old 3ds and Game boy games. Racked up a hundred dollar store credit value!

Experiencia fantástica: Encuentras los juegos favoritos

Experiencia fantástica: It's the Blockbuster of video game stores. (if anyone else still remembers what that is)

Experiencia fantástica: Very helpful

Experiencia fantástica: My son found everything wanted

Experiencia positiva: I have been always coming here my entire life never fails to not disappoint. The only complaint i have is that there barely offer any money for you if u wanna sell games to them.

Experiencia fantástica: had my order ready on time

Experiencia positiva: I got 105 for a ps4 and 4 games. Meh. I thought so

Experiencia fantástica: Friends interest

Experiencia negativa: the workers here were super rude i waited and never got helped so i left

Experiencia positiva: They need to expedite the check out process. Took almost 30 mins to check out and I was next in line.

Experiencia positiva: Ok

Experiencia fantástica: Exelente surtido de video juegos

Experiencia fantástica: Complete

Experiencia fantástica: Great video games

Experiencia fantástica: Best gaming store

Experiencia fantástica: Best place to buy and sell video games!!

Experiencia fantástica: Helpful

Experiencia fantástica: Nice group here. Dont rip you off too bad for selling games to them.

Experiencia fantástica: Black Friday shopping- They didn't have all the items I came in for. The same caused some stocking problems but they did tell me what store had it. Went there-got it- happy with GameStop :)

Experiencia fantástica: Large variety of games here and they also do the midnight shuttle here which mean they open for one hour at midnight which is convenient for me getting out of work. They have all my favorite games and u love the 7 day and cash back because it's like I can rent games for 7 days and only pay the cash if I hold onto the game more than 7 days which is all I need in order to test and see if I'm into the game.

Experiencia fantástica: Friendly, very helpful

Experiencia fantástica: Right know there's a really good deal I recommend to go I think is 4 for 10. Something like that I went Sunday 30 September

Experiencia fantástica: Great games

Experiencia fantástica: Nice customer service

Experiencia fantástica: Set up and merchandise is great

Experiencia fantástica: The staff are really nice and helpful.

Experiencia negativa: Some items are expensive

Experiencia negativa: Ok

Experiencia positiva: GameStop always has decent prices on video games

Experiencia fantástica: friendly staff

Experiencia fantástica: Nice place with a variety of different option games

Experiencia fantástica: GREAT PLACE, MANAGER IS VERY NICE AND THE WORKER'S HELP OUT WITH EVERYTHING...

Experiencia fantástica: Nice place. Good customer service

Experiencia fantástica: Amazing gamestop, super helpful, friendly, and understanding people. Takes good care of any needs or problems you have and does so with professionalism and polite caring attitude. Definitely now one of my favorites

Experiencia fantástica: Great customer service didnt have any issues they went through alot to help me

Experiencia negativa:

Experiencia positiva: There's usually that one employee that gives you problems, but if you're lucky, you get the golden employees. Almost every time I've been here, it seems like there's always only one guy at the counter, doing a lot at once. The bad employee, however... Every purchase is returned condescending "knowledge", complete with not knowing games (how do you not know anything in a game store?) and then you get labeled by them for getting an "anime" game. I don't know if that guy is still around, but good lord... He didn't even bother trying to look for a case for a game before. The good employee ? He will try. At least, try. There are more employees, but this is just something that's bothered me for the past few years. That and honestly, even a "not-so-good" employee is better than that bad one. Very, very hit or miss with your experience. I've even heard that either the bad, or another bad one, ended up up selling destiny 2 and a ps4 pro to an old lady, basically implying and using wordplay to get her to buy another ps4.. Scum like that shouldn't live. Also, people do like to blame all workers, but you know, not all of them hold much power about policies. They need a paycheck. Unless you give them one, consider that there are situations and that some rare employees actually do care. In this case, that guy did not. Be wary. A shame I don't have names down..

Experiencia fantástica: Very kind and helpful people I was helped by Henry Fuentes

Experiencia fantástica: I been going lobg time i love the people that work there they know there games power to the Gamers