GameStop

Experiencia negativa: Came here at 1:30 in the afternoon in a hurry after just coming from a gamestop in the Grove that was closed down bc no employees were in there to then come to this location for it to be closed for the same reason bc of "lunch" your shift starts at 11, you left for an hour lunch (per note on the door) after only 2 hours of work? I'm not shopping with gamestop ever again after this. Game xchange will from not on be my go to since yall can't be bothered to be at work during work hours

Experiencia negativa: They can't even spell technical this has happened more then I can count at this location I'm so sick of it like bring a lunch

Experiencia fantástica: The girl or they were super cool helped me out saved me money on a Xbox when everything was out of stock, good customer service is hard to come by

Experiencia negativa: I visited the GameStop on Broadway Road in Garland to purchase a game. There was a sign on the door that said "Out to Lunch from 4:45 to 5:45." By 5:50, no one had returned to open the store. People were waiting, coming, and leaving in frustration. This experience was ridiculous. I would not recommend this GameStop to anyone; it's a complete waste of time.

Experiencia positiva: I didn't know that they had modern warfare 2019 because of the website but they did!

Experiencia fantástica: Greg was a great help! I am new to all the tech and he was patient and knowledgeable with everything I was curious about. Thank you Greg!!

Experiencia negativa: Open at 12:00, huh? Not so much. It's a quarter after and the security gate is still shut. Every place else is open by 9 so it ain't like noon sneaks up on you without warning. Horrible way to do business.

Experiencia fantástica: Great employees, friendly and always willing to help out. More selection of merchandise outside of games/consoles and accessories.

Experiencia fantástica: great place to get games and systems

Experiencia fantástica: Great place they knew their stuff and were very helpful and understanding knowledgeable ill definitely be back

Experiencia negativa: The guy behind the counter was very rude and disrespectful, I went in there to ask about the new Xbox my son asked me for and the guy has the audacity to tell me "if you can afford it I think you should get the one for $355" never again will I come here ever in my life.

Experiencia fantástica: Employee provided Friendly and helpful customer service

Experiencia negativa: Just left there empty handed, the clerk had me all ready, everything was in the computer, I had my card in my hand to pay...... and then he couldn't find the Starfield game, he looked for a long time, but as soon as another customer came in he blew me off to help them, so I walked out empty handed and I'll go to the Gamestop on Illinois and Westmoreland by my work and get it tomorrow, I also won't go back to the Beltline store again.

Experiencia negativa: I was guaranteed the money I put down would be put towards the TotK OLED Switch, I had gone tye day it was announced and arrived as soon as they got emails detailing how to put it down. I went to GameStop today to put more money towards it and found out they never put it in. I will never spend another dime at this store.

Experiencia negativa: Went to buy gta for my little G today and the lady at the counter excecuted my child. This was my face after the incident, totally uncalled for and rude. Never shopping here again.

Experiencia negativa: I don't usually waste my time writing reviews, but this location is absurd. They're local and I used to make sure I went here before anywhere else because I wanted to try to support the businesses that are actually next door. Rude staff, complete lack of knowledge for their own equipment, no management of ensuring the items were in the correct places on the shelf (normally not a big deal, but this business has such a low customer count that there's no reason for it), and a complete lack of understanding on their own promotions. I asked about the Scarlet/Violet promotional cards and the response I got was "I don't know" as the employee picked up an unopened promotional package of them, then completely ignored me when I asked what the promotion was or how to claim it. I've never seen such a lack of care in such a standard practice. TL;DR: Easily the worst GameStop in the area, directly because of the employees. Fire these people and hire someone who cares or just close at this point.

Experiencia fantástica: Come here all the time. They interact with the customers and enjoy talking about games and interests as I shop. LOVE that.

Experiencia fantástica: Gamestop is the best

Experiencia fantástica: Easily the best gamestop with great customer service.

Experiencia positiva: Awesome place to visit and shop

Experiencia negativa: First a game on the counter wasn’t in stock then according to salesperson the system is down and he couldn’t check to see if other stores had it. He attempted to call another store but they never picked up so he told me it’s best I call them myself. I’m surprised this place is even in business.

Experiencia negativa: Worst GameStop ever if they are not open their system is down every time I go here

Experiencia negativa: I don't see, how this store has even 1 star rating! A month and about week now. I purchased a used PlayStation 4 I decline the warranty coverage, not thinking it would break down only after a month! I called the store and the person that answered, replied 'that is why I don't buy anything used' like really DUDE ! Not everyone is fortunate to buy new electronics'. If I would of know it was going to break down so fast, after paying $313.00 of course of would have added the warranty. BUYERS BE AWARE OF THIS LOCATION WHEN BUYING USED EQUIMENT

Experiencia fantástica: Had exactly what I was looking for add the employees were super helpful..

Experiencia fantástica: really great place when walking it wasn’t that far got mario kart wii and for a cheap price too! i if you can’t find a place then come to gamestop it was empty and the worker was really chill i love that guy

Experiencia fantástica: Staff was friendly and helpful! I went to pick up a pre-ordered game.

Experiencia negativa: very bad service .the girl doesn't care and doesn't know what do they have in the inventory ., good luck the guy came back from break and help me

Experiencia negativa: I bought a new game never played it try to return it but they said I couldn’t return it because it was a brand new game. They gave it to me in an open box. I had my receipt and just got a lot of attitude they would buy it back half of what the game was worth. More reason to buy digital going forward

Experiencia fantástica: Helpful staff

Experiencia fantástica: Just a small GameSpot is the only complaint.

Experiencia negativa: They don't know gaming, they know long sullen silence followed by more silence. May as well order what you need, this particular store has nobody worth visiting. Power to the gamers my a$$ lol.

Experiencia fantástica: Very friendly staff. Unlike other gamestops that add the warranty to my games without telling me . This location actually asked me if I wanted it

Experiencia fantástica: Everything I came for and more like usual

Experiencia fantástica: Iss ight

Experiencia negativa: Avoid this location. Ever since new management, they have gotten sloppy with caring what customers think. Information/knowledge has gone down the drain. Told friends and family to avoid it here if possible. SMH!

Experiencia fantástica: Amazing employees

Experiencia fantástica: Got some great gifts for my grandsons birthday-mario brothers and minecraft. The employee working was great- very helpful.

Experiencia fantástica: Very clean and we'll stocked

Experiencia fantástica: Excelente servicio, lo recomiendo

Experiencia fantástica: Great place, great staff. To the moon!

Experiencia negativa: The guy working there did not seem to have interest on helping us, not to mention the fact that they did not had the disc for the case they had on the shelf for sale...

Experiencia fantástica: Alia is very nice and helpful, they were able to get the Xbox one console that I’ve been looking a while for and made sure it was in great condition. Thank you!

Experiencia fantástica: Quick fast service!

Experiencia fantástica: The have good Customer service

Experiencia negativa: Seriously, 2 PS5 per store?? Definitely, could have posted in the window and saved people the wait?!

Experiencia fantástica: This Place is Awesome the service is great and Eric is the Best person to help you out hands down we visit at least once a week! I will keeping coming here

Experiencia negativa: Asked about PlayStation 4 headset and was aggressively told "we don't have none". Clearly being there was an inconvenience for the employee.

Experiencia fantástica: Just great service.

Experiencia fantástica: It Was Enjoyable.

Experiencia negativa: Don't preorder, nor order anything over here, this store and the rest of the stores suck and the gamea are a lot, go buy them on Walmart, prices are lower than this joke.

Experiencia positiva: Good customer service, an great concept on what are good games..

Experiencia fantástica: Very cool, got ten roblox mystery figures for 97 cents each

Experiencia fantástica: Straight forward and great service. My questions were always answered. I'll shop here again and again.

Experiencia fantástica: Amazing service!!

Experiencia positiva: Typical Gamestop. Highly helpful individual at the checkout. Good value when they have buy 2 get one free. I still prefer the location on Gus Thomaston

Experiencia positiva: Your typical game stop knowledgeable and clean. There is a bit of a funk in the store that is what you would call "typical" for some of the patrons which is the only reason they lose a star in my boom.

Experiencia fantástica: Cool place to shop

Experiencia fantástica: Great customer service and selection

Experiencia fantástica: Very friendly and Great service

Experiencia negativa: Sad it's the only place to find cheap games. RIP off when you sell

Experiencia negativa: Went to look for ps2 multiplayer adapter and they didn't have when it was advertised in the website, at least update the information

Experiencia fantástica: Awesome service

Experiencia fantástica: Great customer service

Experiencia fantástica: They have nice employs and video games

Experiencia fantástica: We went in 15 minutes before closing because my son wanted to exchange a game he bought and didn't like. Both guys working were very helpful and didn't even try to rush us to find a game.

Experiencia fantástica: They treated me w/respect good customer service

Experiencia fantástica: Very helpful

Experiencia fantástica: Positive service they help you find the right game for u satisfaction

Experiencia positiva: Good for the kids.

Experiencia fantástica: 2K20 @ gamestop....no problem.....no questions ask...I'M GOOD!!!!!

Experiencia fantástica: Pretty knowledgable like the energy there.

Experiencia fantástica: Super awesome took my grandson here after his football game

Experiencia fantástica: Always have great customer care and friendly/family environment

Experiencia fantástica: Customer service and concern for the customer and then he needs, are well met and above excellence! Yesterday I was looking for new games for PS4 and the gentlemen of the counter as he came over and helped me and suggested Assassin's Creed Odyssey, and today I went back to thank him graciously and told him it blew my mind! Again customer service GameStop is above and beyond and this is coming from a retired United States Marine! As we say hoorah and carry on to GameStop!!!

Experiencia fantástica: B'day gifts very satisfied with service

Experiencia fantástica: They always help you with anything you need

Experiencia fantástica: Awesome store! I've been getting my games here the last 3 yrs & the customer service, game selection & quantity has been great! :)

Experiencia fantástica: Great store, great employee's, been shopping here for years and never had a problem. Great job guys, keep up the good work.

Experiencia positiva: Gamestop is always a great place for games both new and used. The customer experience here was great and the employees were great at helping me find the best offer for my game ( Red Dead Redemption 2). Only problem would be some of the same games in the same condition were priced differently which was kind of odd. Overall this is a great place for your gaming needs.

Experiencia negativa: They insisted you need to bring in Wii nunchucks to trade in a Wii U console. Wii U does not come with nunchucks. Need more training.

Experiencia fantástica: This GameStop is by far one of the friendlies and most helpful stores I've been into. The manager Brandon and worker at the time Eric are really on point with their services there. I bet so are the rest of the workers there. Thank I would recommend to any one!

Experiencia fantástica: always nice people working

Experiencia positiva: Got a body sized Pickle Rick from here. Sometimes their stock on games is rough.

Experiencia fantástica: Eric was very helpful.

Experiencia negativa: Bought a game that was "new" 1-2 year old game now.. case with dlc code inside was displayed out for people... went home code was already used... dont know what employee did this but they were not smart about it.. horrible

Experiencia fantástica: My go to store! Management staff is friendly, helpful, and informative. Mr. C(don't want to put his name online) is always nice to everyone who comes in and always has a smile on his face. Most of the cashiers there are friendly as well although there was one who a bit short with myself and others I observed him interacting with. Mr. C always seems to go above and beyond to ensure a pleasant experience for each customer who comes in.

Experiencia positiva: Good service

Experiencia fantástica: Good service

Experiencia positiva: Prices are a bit too much compared with other similar places but staff is very friendly and have good knowledge of the games and consoles

Experiencia fantástica: Awesome guys

Experiencia fantástica: Very friendly thanks

Experiencia negativa: PS4 pros at this location are faulty purchased one in May for my birthday brand new and it is now a brick, purchased 3 games online in the past couple weeks and GameStop and Sony have both told me basically to bite the bullet, as a retail employee I find this very shady especially since one of the games purchased hasn’t even come out yet, im no longer buying from Sony and will not buy from this location anymore because they sell faulty goods.

Experiencia positiva: They never did seem to have what I want

Experiencia fantástica: Great and knowledgeable staff. I will gladly continue to shop here

Experiencia fantástica: Nice workers, talked about pokemon. Stuff is organized.

Experiencia fantástica: Always a fun place and they are picking up the pace since there aren't anymore Toys R Gone/Us with "exclusives". Employees are helpful and knowledgeable.

Experiencia positiva: Pretty good selection just wish the had lay away back full time some folks can't afford to pay that much all at once, saving it your self always turns into something else .

Experiencia fantástica:

Experiencia fantástica: I live in this store

Experiencia fantástica: All the games