GameStop

Experiencia negativa: Rude staff Said he finds care for my business guy in ponytail Rather talk about anime then tend to customers

Experiencia negativa: Please close down already game stop is pointless now

Experiencia negativa: Terrible,Terrible experience pre-ordered a game and went to pick it up and no body seems to have any info about it they act like they don't know when is supposed to be available to pick up I been trying call to see if they have any more info They don't even answer any time any day is the same I call any others location and they answer I just that one at town east mall were they probably don't want to attend calls Down hill with costumer

Experiencia negativa: Beware policy change for controller warranties. Unfortunately, I bought a warranty for a new PlayStation controller and when I tried to use the warranty today to replace a broken controller, the cashier told me he could Not honor the warranty because he could only give me a used controller as a replacement and his system says that he has one, but he can’t find it. He said my only option is to try a different store.

Experiencia fantástica: Shoutout To Jaden he was amazing with even better customer service thank you again !

Experiencia negativa: Yeah haven't been to gamestop in ages and stopped by to see if they had any tcg product for final fantasy magic the gathering obviously not. But that wasn't my issue my issue was the employee bragging how he bought out all of the collector booster product with such a rude manner and not to mention bad mouthing an employee that works/worked there like come on now be adults here don't bad mouth in front of a customer (me) be professional you are on the clock bud. But yeah never coming back here if this is what to expect if I ever randomly enter that cesspool of toxicity.

Experiencia negativa: Wouldn’t accept a return on a headset that with horrible sound quality that I tried once because the box had been opened. WHAT? The guy said “I would have suggested not buying one from here,” But he was the one that sold it to me!! I will never set foot in a GameStop again. Dishonest business and price gouging.

Experiencia negativa: Only go to this location if you have all the time in the world and want to stand there waiting for 20 minutes or more. Came in, gpt what I wanted and waited to pay. The person at the cash register was having a conversation with a customer and ignoring the line of people waiting to pay.

Experiencia fantástica: Nice place

Experiencia negativa: I’ve been in this store multiple times and never have had a good experience with staff either rude or unintelligent about product info. It’s more of a lack of interest to customers service would be by guess. I’ll just buy from Amazon or Target.

Experiencia fantástica: Manager?? (guy in his 50's maybe), really great, knows what he is talking about. Helped my son with his new PS5 and suggested a game he loves.

Experiencia fantástica: Assistant manger kinda hot ngl

Experiencia negativa: Say's it's open but nobody's there and it's closed.

Experiencia negativa: Kyle has no customer service and a bad attitude. Obviously his phone is more important than customers.

Experiencia negativa: Not the best selection of games...It does not look inviting either...

Experiencia fantástica: Buena estancia

Experiencia negativa: No selection at this mall location

Experiencia fantástica: Found what I needed, service was friendly

Experiencia positiva: Great customer service but never can tell when they're going to be open ran over to pick up pokémon Violet and Scarlet on my lunch and their closed even though they said it open at 11:00 and it 11:45

Experiencia fantástica: Great products

Experiencia positiva: It's ok.

Experiencia negativa: Had to drive all the way from irving just to get my order right

Experiencia positiva: Just didn't have what I was looking for

Experiencia fantástica: Best Store on this side of town and amazing employees :)

Experiencia negativa: Muy mala experiencia con las personas que atienden esa tienda, y tienen favoritismo para vender a ciertas personas ☹️

Experiencia negativa: Muy mala mi experiencia , el viernes 16 de diciembre de 2021 estuve formada con mi hermana y una amiga por 2 horas para comprar el play station 5 . Me dieron mi boleto para poder comprarlo .Cuando llego mi turno . Empezar ni siquiera me querían dejar entrar a la tienda me dijeron que no me lo podían vender por que era solo uno por familia me moleste y reclame , pedí hablar con el manager que por cierto era una señorita muy despota de nombre Angelina e intente grabar con mi teléfono la situación y enseguida llamaron a seguridad del mall para que me sacaran de la tienda. Lo peor viene después , salgo de la tienda y veo pasar a las tres personas que estaban detrás mía . Yo me enteré por sus pláticas que era familia . El señor , su esposa y la hermana de la esposa . A ellos les vendieron tres Playstation . Wow imagínense mi indignación por el maltrato en la tienda . Y todo por buscar un regalo de navidad para mi hijo . La verdad llore de rabia e impotencia por eso trato de los empleados de esa tienda . Y muestro fotos de la familia a quien si le vendieron sus Playstation.

Experiencia positiva: It was ok. I was able to find some of the present I needed but there wasn't a lot. I was expecting more variety.

Experiencia fantástica: Good store for buy games good service

Experiencia positiva:

Experiencia fantástica: What can I say...we all love gaming and GameStop has a great selection of games and accessories for all consoles

Experiencia fantástica: Clean with friendly staff.

Experiencia positiva: Prices are alittle high on used games, considering they will only give you a couple dollars for your used games. Then turn around and sell it for 4 to 5 times what they gave u.

Experiencia fantástica: Great selection of games old and new

Experiencia fantástica: Had a female employee make my girlfriend smile every second while we were in the store. It was her birthday and the employee showed us all the deals and gave us a tremendous amount of respect and had a great conversation to actually connect. I look forward to coming back and hopefully seeing that employee again

Experiencia negativa: They never pick up the phone , and when u drive to the store they don’t even have the item that we need !!!

Experiencia fantástica: I visited this location multiple times throughout 2012 to 2019 and it is great.

Experiencia fantástica: I can always find something new and nice here. Be it collectables or games.

Experiencia negativa: Not much of a selection & crowded

Experiencia fantástica: real good people with attitude

Experiencia fantástica: If they dont have it usually whatever it is can be bought online instore with options to ship to your home, only way you cant get it is if the warehouse doesn't have it in stock

Experiencia fantástica: One on town east mall has it all lol

Experiencia fantástica: Out of some stuff but as always employees are super nice

Experiencia negativa: Manager wouldnt even check to see if the games i had for sale were on his so called list. It was close to closing time and all he cared about was going home. You shouldnt advertise that you buy games wgen clearly only purchase games when its convenient for you.

Experiencia negativa: Employee’s are rude and have attitudes I will not return to this location . The employees act like they don’t want to be at work , They don’t greet you when you come in they just look ,just horrible customer service in specifics (Trey) checked me out he had a bad attitude and seemed frustrated.

Experiencia positiva: Idk, I don't remember going

Experiencia negativa: Never open when they say they do. Every time I come by this one its always says be back soon or its completely dark. Closed the one by my house so now I have to come here and their never open

Experiencia negativa: Went to pre-order Madden 21 and NBA 21 Mamba Edition. Paid $5 to pre-order each. Have the receipt to prove it. When I went to go pick-up Madden 21, the rep said I did not have any ganes pre-ordered. When I told them who took my order, come to find out it was the manager. Even before I pre-ordered game, I ask the manager if I can pick-up the game in the Oak Cliff Wynnedwood Game Stop and he said yes no problem. Now they tell me it's not possible even though the "manager" said it was. Manager is not well informed and shouldn't be even manager if he doesn't know that info. All in all worst Game Stop experience. I will never stop at this Game Stop again.

Experiencia positiva: Had what I needed

Experiencia positiva: Not a wide variety of games

Experiencia fantástica: I bought a great game for my birthday. (pssss, fortnite)

Experiencia fantástica: This store is great. I would check daily if you had a game that was on the play store, but is too much!

Experiencia fantástica: Rachel is awesome! She helped me with a game selection and recommended The Outer Worlds, which is a great title to okay and kill time. She was quick and to the point and super chill and professional. She was relaxed and informative and quick to aid. Maybe she'll save the company?

Experiencia fantástica: I got Fs17 but they gave me Fs19

Experiencia fantástica: I will only visit this game stop! Billy is an excellent employee and is very helpful and so is Theresa. both of them on separate occasions as well as a team were able to help me with all my gaming needs and my million questions about games etc 5 stars I will be returning!

Experiencia negativa: GameStop is going out of business

Experiencia positiva: This Place has Great staff that will help hunt down the game your looking for in store or alternate.

Experiencia fantástica: Games controls and more

Experiencia positiva: Good customer service!!!!

Experiencia positiva: Great place for used games

Experiencia positiva: So

Experiencia positiva: Variedad de accesorios para videojuegos.

Experiencia fantástica: It have the game that I wanted then my hometown had reasonable price

Experiencia fantástica: Games were reasonably priced

Experiencia fantástica: I just bought spiderman and was waiting for it to come out.

Experiencia fantástica: Great service very friendly staff

Experiencia fantástica: Love Gamestop great deals

Experiencia negativa: Muy caro

Experiencia fantástica: Rachel was extremely helpful. Didnt have what I wanted but she went beyond to help find it. Super nice and friendly. Definitely will be a return customer. Keep up the good work.

Experiencia positiva: Excellent service I like it my son like it

Experiencia positiva: Good service

Experiencia positiva: My son and I stopped by here while we were waiting for the pinewood derby to start. They have your typical Mall prices. Although the staff is very friendly, their prices are more than I am willing to pay.

Experiencia positiva: Always the most convenient place to find what you need in gaming

Experiencia fantástica: Cannot remember the girl's name that was working but she was so nice actually had full conversation with me about children which for mother is the funniest she did an awesome job at helping us

Experiencia fantástica: Rachel is the best! She always is polite, professional and always answers my questions or helps me find what I am looking for. She should have a promotion!

Experiencia positiva: Good

Experiencia fantástica: Fun environment .. great people

Experiencia fantástica: Staff very helpful.The manager is hands on

Experiencia positiva: Best for entertainment needs

Experiencia fantástica: Bryan helped me get the edition of the game I wanted!! Thank you for the help

Experiencia fantástica: Great place for video game, friendly staff with prompt service.

Experiencia fantástica: The place had so many video games there that I didn't even know where to get started even though remote and even the headsets even the double charger I was amazed how much they had their

Experiencia positiva: Nice selection of games not really a lot of PC ad ons

Experiencia positiva: Ok

Experiencia fantástica: Very helpful.

Experiencia fantástica: Very helpful and knowledgeable!

Experiencia fantástica: Spend way to much money but the kiddo loves it

Experiencia positiva: Had a good selection. But, I don't know how they compete being in a mall. Didn't buy. We will probably buy from local Gamestop.

Experiencia fantástica: Excelente, muy buena atencion

Experiencia negativa: Toy store now, upper management sux and I feel bad for employees...

Experiencia positiva: No hay muchos juegos nuevos

Experiencia fantástica: Goos

Experiencia fantástica: Hoping GameStop will get on board and pick up more toys since there isn't a Toys not Us anymore. I like Gamestops because the employees are helpful.

Experiencia positiva: Its gamestop as usual but it is well organized and the sales associates were friendly

Experiencia fantástica: Great service

Experiencia negativa: Harassing

Experiencia fantástica: Great

Experiencia positiva: Good variety

Experiencia fantástica: Good variety

Experiencia positiva: Best place to get games

Experiencia fantástica: My son found some great gamer head phones at a good price. When he found out that same day they did not work the store gave him a new pair without a hassle. That is good service!