GameStop

Experiencia fantástica: Mis hijos los mas felices

Experiencia fantástica: Great place

Experiencia fantástica: Great staff

Experiencia fantástica: I can't afford to shop but they have great service. They buy back old devices which is a nice feature.

Experiencia negativa: Do not go here found two games I wanted both were marked wing price guy said "these are old tags my bad" didn't even try to make it sure thanks for putting the mail in the coffin I'll never be back to ANY GameStop

Experiencia negativa: Got sold and a defective PS5 and the lady tonight wouldn't let me do an exchange or return because she was scared she'd mess it up I shouldn't have been sold a messed up console like I'll be back tomorrow to fix it hopefully.

Experiencia fantástica: Went here for a trade in. Brandon was amazing I was there for a little while trying to get the Xbox to cooperate. Seen him with multiple customers he was great with each one! I even got to see him deal with difficult customers and he handled it great! This is definitely the GameStop to go to!

Experiencia negativa: Return policy is a scam. Bought a headset 3 weeks ago just for it to break and not be able to return it because it’s been 15 days. I shouldn’t have to pay a membership to have rights to return or replace an item that was defective. You had to have a pro member ship to return items up to 30 days. This is BS!!!

Experiencia fantástica: I like buying pre-owned games at discount and plushies.

Experiencia fantástica: Found some Funko Pops I needed on my list. Thanks.

Experiencia fantástica: the associates were so friendly and so helpful ! :) really great service !

Experiencia negativa: Walked in and the employee was talking about justifying slavery. Decided to walk out and find another store

Experiencia fantástica: They were having an awesome sale on all of their clearance items. It's nice to be able to walk in and select your games without having to walk all the way to the back of the store (Walmart) and find an employee with a key to help you out

Experiencia positiva: Typical GameStop

Experiencia negativa: Worst service ever!

Experiencia fantástica: I went to Gamestop on 7th Street in Lubbock on a Sunday to exchange my nephew's Nintendo Lite since it had stopped working. I was greeted by Francisco who did everything he could to make my exchange quick and painless as I had proof I had purchased the warranty. He went above and beyond and I was able to get my nephew's new Nintendo Lite easily. I have always purchased my kids' electronic games, game devices, etc. from GameStop and I will continue to do so. Thank you Francisco for going above and beyond.

Experiencia negativa: Con artist.

Experiencia positiva: AyaThey Alway Have Gud People That Works There, Gud Place For Ur Gaming Stuff..

Experiencia fantástica: I had gone to the location on Frankford Ave and there was a note stating they would be back at 5. I was'nt going to wait in the truck for an hour so I went to the other side if town, since they were the only other location with what I was looking for in stock. They were nice and got me out quick and proper. Was happy with that location.

Experiencia fantástica: It was good. Always have the best selection.

Experiencia fantástica:

Experiencia fantástica: The staff were very friendly and helpful. The store was clean and they had what I was looking for. I would reccomend this location and I will go back.

Experiencia fantástica: Cool place. Awesome people working.

Experiencia fantástica: Trade or buy video games

Experiencia fantástica: Super customer service, friendly staff

Experiencia fantástica: They had the Start Wars Force FX, I was looking for. Awesome thing... Stayed conversing with the staff, about products. Really cool guys!!! Pay em a visit. They're awesome!!!

Experiencia fantástica: Employees make the difference.

Experiencia positiva: There are games and figures available.

Experiencia negativa: Chance continues to push the rewards program on me despite me showing no interest in renewing. The last thing I should feel leaving a store I just spent $60 at is guilty. I tried to give him some nudges that if his customer service didn't improve he'd lose my business, but he didn't take the hint. He was rude, persistent, and treated me like I was a nuisance when all I was trying to do was buy a game.. I won't be returning to this Gamestop and suggest you just get what you need at Walmart across the street. New games are $10 cheaper at release, there's no reason not to!

Experiencia fantástica: Always a great experience here.

Experiencia fantástica: Like costumer service

Experiencia positiva: Always give good advice on products and always have products in store in stock

Experiencia positiva: Not the same

Experiencia fantástica: Survis was good

Experiencia positiva: Prompt courteous good selection for everyone

Experiencia fantástica: Staff was very cool and quick ro help thanks gamestop fam

Experiencia fantástica: Love their customer services and pleasant attitudes

Experiencia fantástica: It was great cause tare were a lot of good games

Experiencia fantástica: Best one in town.

Experiencia fantástica: A favorite place for my husband and kids!

Experiencia positiva: it's not the same as it used to

Experiencia fantástica: I love this place.i always come here to buy my games.gamestop for life

Experiencia positiva: Very helpful

Experiencia fantástica: I really like them

Experiencia positiva: Good place for video games

Experiencia fantástica: Kyle was super helpful with getting my joycons replaced and I go here to buy all my games I love this store

Experiencia fantástica: Whats not to Love about Game stop. My sons favorite store for sure.

Experiencia positiva: Great location. Just wish employees would stop eavesdropping and getting into your conversation.

Experiencia fantástica: Always treat me gud and keep me informed on the lastest deals thanks

Experiencia fantástica: Where to find a birthday gift for my son was helped by young man named Chris he was very helpful very knowledgeable very good personality that's what excellent customer service means definitely will go back there again

Experiencia fantástica: My sons favorite store

Experiencia fantástica: The associate Christopher was knowledgeable and helpful

Experiencia positiva: Decent service but same ol gamestop

Experiencia fantástica: Just another game store

Experiencia positiva: Cheap games for kids

Experiencia fantástica: Friendly, well informed folks.

Experiencia positiva: Not a bad store, but a bad location (too many shady people around the area).

Experiencia fantástica: Great kids love this place

Experiencia fantástica: Manager was super helpful and informational! Helped me out and gave me a great deal for my son!

Experiencia fantástica: I go here for all my gaming needs good prices and very helpful and courteous staff.

Experiencia negativa: Horrible experience! I wouldn’t recommend this spot to anyone! I went in on the 22nd and purchased 2 switches, which came with a $25 gift card. The young cashier by the name of Kaitlin or Kathleen was extremely rude and so irritated with us. She was rolling her eyes and literally saying she did not care the entire time as she was getting confused with my transaction. I was charged for 2 gift cards of $25 and received the wrong color for 1 switch. I immediately called back about 10 times with no answer. I called back today and I spoke with the assistant manager earlier whom was very nice and apologetic and said I didn’t need a receipt to get my money back,but when I called later on to ask if my son could pick up my refund as I am tied up and spoke with Chance, he said I DID need my receipt! I have my receipt with me and not with my son! I know it’s the holidays but I was as a loyal customer whom just spent over $800 am being treated so poorly! I’m not asking for free money or even to exchange the switch, just wanting what is owed to me!!

Experiencia positiva: Daniel was helpful....found best deals to fit my situation...

Experiencia fantástica: Went w/my neighbor, he got sum game's

Experiencia fantástica: Fast and attentive service from the employees. In and out in less than 5 minutes. Way better than their website, and enormously better than their phone customer support response time. If this was a rating of those the ratings would be one star at most.

Experiencia fantástica: Great team they got here

Experiencia fantástica: BEST ASSICIATES

Experiencia fantástica: Very helpful

Experiencia fantástica: I really enjoy going to any GameStop it's just my favorite environment to be in

Experiencia fantástica: Visits quite often. Good place for buying games. staffs are really helpful.

Experiencia fantástica: It's great place to buy games, trade in in used consoles and more

Experiencia positiva: Great layout but pricey

Experiencia positiva: Nice and near me.

Experiencia fantástica: Very great

Experiencia fantástica: Great games

Experiencia fantástica: By far the best GameStop. Customer Service goes beyond to help you with questions or even your interests. Clean and organized. Friendly. I love this place.

Experiencia positiva: This is one of the better GameStops I have been to. The staff is very friendly and knowledgeable. Premiere nights have always run very smoothly as well.

Experiencia fantástica: The employees were welcoming and helpful. They were also incredibly friendly. Never been to Lubbock till yesterday and enjoyed the slight taste of hospitality.

Experiencia fantástica: Love it

Experiencia negativa: Very rude and demeaning when went in to do preorder payment wont be going back here other than to pick up item

Experiencia fantástica: great place

Experiencia positiva: QUIT TRYING TO UPSELL ME EVERYTHING !!! IT'S ANNOYING !!! Other than that great place.

Experiencia fantástica: Awesome workers very informative and just plain nice. They go the extra mile to find what you need or want.

Experiencia positiva: Always enjoy going here! Such friendly staff who know exactly what they are talking about!

Experiencia fantástica: It is good please to go

Experiencia fantástica: Everything was good

Experiencia positiva: Same as always good selection....way to expensive.

Experiencia fantástica: Very knowledgable employees. Very helpful as well.

Experiencia fantástica: Wow got 3 ps4's for price of 2 buy two get one free on any preowed items they gave me a free PS4 then I turned around and sold the free one back to them no problems no questions it was lagit wow so all in all I got two PS4 250$ and 130$ worth of free games cause the game I sold them I took store credit instead of cash thanks power to the player is the TRUTH

Experiencia fantástica: Love going here. Staff is friendly and knows me.

Experiencia fantástica: The employees at this Gamestop are so helpful and nice!! This is the best Gamestop in Lubbock!

Experiencia positiva: The store is small and has limited stock.

Experiencia positiva: You can get some good deals.

Experiencia positiva: Nice staff, knowledgeable and helpful on finding what you want even if it's not at their store.

Experiencia fantástica: Found game at a good price

Experiencia fantástica: Lots of high priced games!

Experiencia positiva: There are always hobos

Experiencia fantástica: Always a good experience.

Experiencia fantástica: Employees helpful and very kind

Experiencia fantástica: Awesome staff and very neat store. The staff is very helpful and have always answered my questions. Never have a problem with returns or trades.

Experiencia fantástica: extrem