GameStop

Experiencia positiva: Gamestop just needs to stop selling trading card games, because they are ripping off unsuspecting people, by up to 40%. Stick to video games, the prices fluctuate much less.

Experiencia negativa: Won’t answer the phone. Always very short and rude to people. Go to a different location.

Experiencia negativa: Will not answer the phones ever even other locations told me yeah they don't like answering

Experiencia positiva: They have an ok selection of games

Experiencia negativa: Incompetent workers who don’t know how to check people out even though you preordered the game.

Experiencia positiva: Great place to have fun.

Experiencia negativa: Bought a preowned PlayStation here for 497$ ridiculous pricing for a preowned PlayStation to begin with but not only that I got it filled with dirt and dust and it was disgusting. Since GameStop won’t take the time to clean and care for the consoles they get my PlayStation shuts off after 2 hours of playtime, even after watching a movie. Be wary of the preowned items you purchase from GameStop everyone.

Experiencia negativa: Me and my husband often frequent this game stop. Usually the employees here and friendly and helpful. However, today I entered in hopes of finding one piece tcg. My husband is a huge fan but finding it in town, has been a challenge! The packs or boxes go very quickly. I check here and there when I can. Today I popped in, in hopes of finding some packs for his stocking. I talked to the worker there and she was very nice and told me that they didn't have any in stock and they go fast. I thanked her, and instead purchased something else. As we casually chatted while she rang me up, she said "we have two booster packs (of one piece) but I'm saving them in the back until I get paid" I was stunned at this. I almost couldn't believe what she told me. I don't understand can employees hold things for themselves in the back? Most stores I'd work at, prohibited that. And look, I know we all do stuff like this but you definitely don't look a customer in the face and tell them this?? It's like a slap in the face to tell them that you do have the product they've come in looking for, but will not sell it to them. I don't get why she told me this. It felt very much rude. I will probably not come back to this store, personally. So over all, nice girl but maybe keep stuff like that to yourself.

Experiencia negativa: Daughter went into to look around as they do at all the game stops to see what’s new or traded in, well the employee working on Sunday October 8 2023 at 730 pm had her mother there waiting I assume as a ride home well she was assuming my daughter and friend were there to plot a theft ring, kept saying over and over that’s how it starts they come in two then two more come in and they rob the place and was playing security for the store! I am very upset at the fact that you allow people who are not employees there and are allowed to speak about customers that way! Never going back

Experiencia fantástica: I didn't catch her name, but the girl at the counter was extremely helpful and provided excellent service. She processed my transaction lightning fast, and I was in and out of there in no time at all. Thanks again!

Experiencia fantástica: Best place to buy video games and systems

Experiencia positiva: I hope I have no problems in the morning I bought a game at 8:48 pm and got home to open it and there was no disc and it was past 9 so I couldn't go back up there

Experiencia negativa: They open at 12 noon and then take a lunch at 2. I'm like you just got here .

Experiencia fantástica: Great

Experiencia negativa: Bought a ps5 about 4 days ago… my controller is broken and I have to pay $53. I’m sure someone knew it was broken before I bought it and failed to tell me. Be careful what you get from here.

Experiencia negativa: It's game stop.

Experiencia negativa: Do not recommend at all. Went to return a defective product with original tags, receipt, and card used to purchase. The employee (glasses, always uptight) flips over to look at all the fine print policy procedures to find a reason not to take my return.

Experiencia fantástica: Great customer service and always professional. .

Experiencia fantástica: We were having difficulty finding some electronics necessary for our YouTube filming setup, and the staff here was very helpful in helping us to find what we needed. Great job!

Experiencia fantástica: excellent place to find gamer products, occupied a game drive for xbox in other places it was very expensive but here it was at a good price I always recommend seeing the prices first here and then in other places

Experiencia positiva: Courteous staff, fair selection

Experiencia fantástica: Lots of games good deals too

Experiencia positiva: Didn't find any cool shirts. My husband bought some Marvel series figures that were on sale.

Experiencia fantástica: Came in, looking for Start Wars Force Fx, but they didn't have any. The associate was more than helpful.

Experiencia positiva: Cluttered

Experiencia fantástica: Great people, very knowledgeable

Experiencia fantástica: We needed help finding Cuphead figures for our son's birthday cake topper and the very friendly young lady staff member picked out exactly what we needed from those mystery boxes! She was AWESOME!!!

Experiencia positiva: Place is good, but the trade in system they could better, or when you sell games to the they could give more money for those more popular games

Experiencia fantástica: Employees were helpful. Got some great stuff on clearance. No hassle in and out shopping.

Experiencia positiva: Friendly staff, lots of games and products. A little pricey, but you pay for what you get.

Experiencia positiva: The prices on the website may not be reflected at your store ‍♂️‍♂️

Experiencia fantástica: awesome

Experiencia fantástica: Great selection. Friendly staff

Experiencia fantástica: They let me pay 5.00$ to hold a game till I got paid ...they are always so sweet and they have everything my kids play and reasonable price at that !

Experiencia fantástica: The staff is friendly and knows their stuff!

Experiencia fantástica: Love this place all your gaming needs. Great staff always going that extra step to get what you need

Experiencia positiva: Still to pricy for used games

Experiencia negativa: I would like to make a complaint about some workers that work here

Experiencia fantástica: Friendly staff

Experiencia fantástica: Thanks for being so informative and very courteous......

Experiencia fantástica: Amanda and Sam we're amazing on two visits so far. Both are very friendly and knowledgeable. I don't know much about my system and I'm trying to get something set up for my daughter. Amanda went way above and beyond to help me sort through things and get this set up. Even if you live closer to another location, come to this one!

Experiencia fantástica: Clerk was very helpful, answered all of my questions, and helped me find exactly what I was looking for.

Experiencia fantástica: Great place for your gaming needs

Experiencia fantástica: Customer service is the best.

Experiencia fantástica: Great experience

Experiencia fantástica: Friendly helped me with what I needed immediately

Experiencia positiva: Good place to buy games

Experiencia negativa: They gave me a game that was extremely scratched and said 'this was the best one we could find' hey deserve to be shut down.

Experiencia negativa: Went in this morning talked to the guy was picking out some Nintendo switch games and acceries went to register he said t p o That thiswas our black Friday sales come on it's Tuesday chang the price of this stuff changed I will NEVER shop there again

Experiencia fantástica: Great place for games they always have helpful and friendly staff

Experiencia fantástica: The customer service here is amazing. Amanda helped me out today big time. She was nice, friendly and seemed genuinely interested in what I had to say. She made the whole process smooth and easy. I'm definitely going back to this one from now one. Best GameStop in town.

Experiencia fantástica: Great! They have some stuff there! I got these 2!

Experiencia negativa: One of the worker's who helped me was very rude and unhelpful. Would not recommend this place to anyone.

Experiencia fantástica: Love this store and the workers are super friendly and helpful

Experiencia fantástica: Nice

Experiencia positiva: Great customer service!

Experiencia fantástica: Helpful employees.

Experiencia fantástica: Looooovvee this place!!!!

Experiencia fantástica: I buy video games at that place

Experiencia fantástica: Bought an Xbox controller in Lubbock Game stop got back home to big spring and would not sink to my Xbox had already threw away the packaging but I had my receipt went to big spring location no questions asked to care of me and got me another one got home worked perfectly.

Experiencia fantástica: Great place to get all of your games for a great price.

Experiencia fantástica: Perfect nothing better in my opinion

Experiencia fantástica: Loved it

Experiencia fantástica: Helpful never had a problem

Experiencia positiva: The tellers were nice and polite great help thanks

Experiencia fantástica: Very friendly, personable love this store. If they don't have it they have no problem finding it.

Experiencia fantástica: Has all my favorite games 10/10

Experiencia fantástica: Very helpful staff and good stock!

Experiencia positiva: Pretty ok place.

Experiencia fantástica: Very nice customer service

Experiencia fantástica: Love their choice of games for my grandson

Experiencia fantástica: Had exactly what I needed and got it to me quickly for a lower price than another store.

Experiencia fantástica: They are always helpful and greet you with a smile.

Experiencia fantástica: Being a member has good perks.

Experiencia negativa: Staff there is not professional and lack knowledge of the games they sell,and staff do not greet there customers.

Experiencia fantástica: Best place to go for gaming needs

Experiencia fantástica: Always friendly and they are gamers so if you want a conversation about games or gaming it's always available.

Experiencia fantástica: This place is ran very well. The dark headed young lady that runs the show is knowable, sweet and eager to help make the right decision while shopping. I'm thankful to have such a great place to go for video gaming needs.

Experiencia fantástica: The staff here are the most friendly and knowledgeable people! They went above and beyond during the busy holiday season and put the customer first! I would recommend this game stop to anyone!

Experiencia fantástica: Way above and beyond service. The staff at this store are extremely helpful and put the customer first! They know how to make a lifelong happy customer while also ensuring the financial success of the company. Beneficial combination for everyone involved!

Experiencia fantástica: They have all the games you could want, along with other items. Staff knows what they are doing and are knowable about all games an system's.

Experiencia positiva: No positive or negative feedback.nothing makes them any better or any worse than any other GameStop.

Experiencia fantástica: Love coming here for my boyfriend! When I have a question, they are beyond knowledgeable!

Experiencia fantástica: Cashier was engaging and you can tell he likes his job.

Experiencia fantástica: They are extremely helpful and they provide wonderful customer service!

Experiencia fantástica: Good place for used games & game gear

Experiencia fantástica: Great service

Experiencia fantástica: Excellent service and great staff

Experiencia fantástica: Always taking care of us..friendly, fast service!

Experiencia fantástica: Awesome

Experiencia fantástica: Love game stop

Experiencia positiva: Warm

Experiencia fantástica: Love the game selection

Experiencia fantástica: Friendly staff. Good prices on games.

Experiencia fantástica: WoW

Experiencia fantástica: Quick pickup for gift cards for gifts

Experiencia positiva: Most times they don’t have something

Experiencia fantástica: Best place to get games obviously.

Experiencia fantástica: Games

Experiencia fantástica: Quick service