GameStop

Experiencia fantástica: Customer service is better than any other gamestop in el paso. Very conversational, very friendly.. give these guys a pay raise.

Experiencia negativa: Just walked in the store and it was empty, an employee was already complaining about something. I simply asked a question on a game and the other employee at the counter was very rude. I won't be spending my money there.

Experiencia fantástica: Joe went above and beyond. Great customer service! Been coming here for years and plan to keep coming back with my kids!

Experiencia fantástica: Good old GameStop! Love coming here!

Experiencia positiva: Typical gamestop, they all have the same stuff.

Experiencia fantástica: Fui a vender unos juegos y un amiibo, muy buen trato! ☺️

Experiencia fantástica: Friendly Staff! Neat store!

Experiencia fantástica: They have so much stuff, and the sales are awesome

Experiencia positiva: Guys working there not very helpful

Experiencia negativa: Can’t answer the phone for nothing they are probably just standing around doing nothing tired of calling 20 times over 3 days

Experiencia positiva: Es un poco pequeña y no está tan surtido como otros, pero tienen servicio y amabilidad

Experiencia fantástica: Always a great experience. I go pretty often to buy pokemon cards and worker Eddie is always a very helpful and friendly guy

Experiencia fantástica: The experience was great I went in for a few things and got so much more and I’m grateful because it wasn’t that expensive

Experiencia negativa: I went to sell stuff and they give so much little money

Experiencia positiva: Les encanta a mis nietos buen ambiente

Experiencia fantástica: Very clean and organized, they have a large variety of game related items and collectibles. In addition they have a large amount of games available. The items are for the most part fairly priced and good quality. This GameStop in specific was fully stocked and the staff was very kinda.

Experiencia negativa: Worst customer experience!! Dont waste your time and money at this store. They don’t honor warranty's. If your going to shop at gamestop I highly suggest lee Trevino location or the fountains. Owner operator greed!!

Experiencia positiva: Great selection of games old and new. The staff are awesome as well.

Experiencia negativa: No me gustó por qué ya casi no tiene productos semi usados y los pocos que tienen casi a precio de nuevo. Hace años atrás me encantaba esta tienda.

Experiencia fantástica: This is my go-to place for games above and beyond everything else in the east side

Experiencia negativa: Every time I go there there at lunch at 530pm wow

Experiencia negativa: Service is probably the worst in El Paso. Also, they will not answer their phone, so don't bother calling or going to it.

Experiencia fantástica: Great staff and selection

Experiencia negativa: Store attendant had attitude. Typical know it all 20 something who talked down to customers.

Experiencia negativa: I've got a gift card from them they still for me $40 and they didn't give it back to me the gift card was even working

Experiencia positiva: It's nice and clean

Experiencia negativa: Awful and unhelpful service wasn’t willing to call and look to see if another location had a game in stock for me…. This is the reason GameStop will go under and all their employees will be jobless within 3 years… Was going to spend a grip of cash in store and purchase a new console for my son. However because they were not willing to help I drove up the road less than a mile and got what I needed from Best Buy. Bad employees are killing retail. My sales rep at Best Buy was more than helpful.

Experiencia fantástica: Always find what I am looking for, plus great customer service makes for a good shopping experience.

Experiencia fantástica: I just want to say customer service it’s amazing, the manager was really helpful even it’s holidays and he was super busy. Thanks a lot for your help finding my son a perfect pokemon gift

Experiencia fantástica: Richie helped me out wit a quick purchase, helped me save some money with the membership, and got me in and out. Thanks for the help

Experiencia fantástica: Love the staff very helpful

Experiencia fantástica: Great and friendly staff, my favorite GameStop since I was kid

Experiencia fantástica: Great customer service. Very polite and professional employees.

Experiencia fantástica: No tenían lo que buscamos en la tienda, pero sí en línea.

Experiencia negativa: Be careful, my brother bought a Roblox card and the store never activated it, and they didn't want to return his money or a new card, I contacted roblox support and they verified the card with the store receipt and told me that it was never activated, and the store has to fix the error, however the store did not help to fix the problem. So Be very careful when you buy cards there, the same thing can happen to you and you will lose your money.

Experiencia negativa: i went last week to buy a game and the guy that charged me told me i dont think u can afford that game i only went to pick up my order i had paid for it online and when i told him that he was like hahaha can u proof u bought the game

Experiencia fantástica: 10/10 super amables con cosas muy variadas y me atendieron tanto en español como en ingles

Experiencia fantástica: I bought a lot of games at gamestop.com and unfortunately one of them was not working. the system was not able to be recognized. I came here and in less than a minute I had a replacement for that game so I'm very happy with the service.

Experiencia fantástica: Friendliest staff ever! Every where else they talk to you like Their work is more of an inconvenience then a blessing.

Experiencia fantástica: Every time we visit this store the customer service is excellent! Natasha is so sweet and friendly! This is the kind of service you wish to see everywhere. She treats my boys just the same when they come in to trade their games. We come here even if it’s out of the way because of her. Thank you!

Experiencia fantástica: Love gamestop and all the deals

Experiencia fantástica: Nice customer support!

Experiencia fantástica: They're always very helpful

Experiencia fantástica: The place is cool and has very good stuff

Experiencia negativa: I tried to return a card to them and they didn't know how to return it they said they can not return it and they were very rude now I am stuck with this card I got for my birthday and I have nothing to do with it sense I dont play video games.

Experiencia positiva: Great service, very nice staff, great variety and selection just wish they had more consoles on stock

Experiencia fantástica: Friendly service and quick checkout.

Experiencia negativa: Didn't answer the phone nice service I see

Experiencia negativa: There's nothing there

Experiencia fantástica: In general I go their because it's a good shop and it has most of the stuff their

Experiencia fantástica: Very helpful

Experiencia fantástica: Good help

Experiencia fantástica: Great shopping finds

Experiencia negativa: They don’t answer there phones

Experiencia fantástica: It was pretty good, the Gamestop staff was very polite. I know we're all going through a pandemic situation, but life goes on and we got to adapt. I can't wait to preorder the PS5!

Experiencia negativa: They literally are always out of stock on what you want

Experiencia fantástica: Great place to shop for video games stuff. They had PS4 wireless headphones on sale. Not a whole lot of in store stock, but you can order anything from the online store. They will order it for you which is nice and easy.

Experiencia positiva: Genial!!!

Experiencia fantástica: It's like i died and went to heaven

Experiencia fantástica: Games

Experiencia positiva: They're always so nice and friendly. Haven't had any issues with the store or the service.

Experiencia fantástica: Excellent service, clean store, smooth process. I went in today to pre order a game. I'm pleased to known i can pick it the game first thing when it's released.

Experiencia fantástica: Great and very friendly

Experiencia fantástica: Good

Experiencia fantástica: Great clearance

Experiencia positiva: Faltan más coleccionables.

Experiencia fantástica: Nice service.

Experiencia fantástica: Awesome employees ready to help and give recommendations ❤

Experiencia fantástica: Good customer service

Experiencia fantástica: This Place is the best

Experiencia fantástica: These guys probably run the best store in town!

Experiencia negativa: RIP off

Experiencia fantástica: Its game stop, how can you not like it.

Experiencia fantástica: Always delivering good customer service. Was trying to find some games for my sons 3ds amd a surprise for a bday, I didn't know what type to get so they helped pick out the cool ones lol. I've gotten every ds for the kids here and they've always explained the warranty and explained the membership too. It's great.

Experiencia positiva: They are helpful and polite. Their pharmacy is cheaper than a lot of others.

Experiencia fantástica: Great game selection and customer service

Experiencia fantástica: Great game inventory and merchandise

Experiencia positiva: Never greeted or approached by an employee(s) for assistance. Walked out 20 minutes later with no purchase made.

Experiencia fantástica: Very helpful with finding the games my girls wanted

Experiencia positiva: Ya no hay nada para Wii y Wii U, tienen olvidadas esas consolas que están vigentes, tampoco tenían nada para la 2DS.

Experiencia negativa: Over priced

Experiencia positiva: Good place good games but prices way to high!

Experiencia positiva: Ok

Experiencia fantástica: Beat video games in town

Experiencia fantástica: Great service

Experiencia positiva: Great place for games. A little pricy though...

Experiencia fantástica: Cashier was very helpful to all three customers simultaneously.

Experiencia fantástica: Very helpful and friendly!

Experiencia fantástica: Awesome place to eat....... It reminded me of those time I use to go out and eat at Juarez. Before going to the Sub, Vertigos or El electric Q. We always stopped at Tacos El tenampa......

Experiencia negativa: Went earlier today to get my son a game for his switch my son wanted a game and we asked the employee about the game he told me and son aww that game sucks you won't like it my son looked confused and still wanted it but before that I was not attended to they treated horrible hated the experience ordering online now

Experiencia fantástica: Love this spot. If you are a gamer or collector you gotta stop by....

Experiencia negativa: I’m a casual Gamer, after the 7 day return policy expired it was apparent to me that the used 360 controller the Clerk handed me and I foolishly bought for $25 had left stick drift and a right upper trigger delay. The creases were full of dead skin cells and covers were hiding the worn sticks underneath. Yeah it works, only about 10% better than my right stick drift controller, maybe. Not worth the price. I’ll try Goodwill next time.

Experiencia fantástica: Love this Gamestop!! Great selection, awesome staff. Eddie is alway super helpful. Never had any issues at this location.

Experiencia fantástica: My kids love this store

Experiencia fantástica: The associate was kind and helpful.

Experiencia fantástica: I love this place. The first reason is because you can go to the store get a game, accessory, etc and walk out without problem (you still have to pay though). Secondary when you want something that's not there, the people that work there help out by looking in stock or making it available to order. And lastly everything is cheaper.

Experiencia fantástica: What else can I say, it's your stop for games, consoles, and other cool stuff all in one place. Great service, and the people who work there fellow gamers who can actually tell you what to expect from most of the games!

Experiencia fantástica: The employees here are the best! I won't go to another GameStop. This is the 1!

Experiencia positiva: Helpful staff, but like most GameStops hard to find used games

Experiencia fantástica: Very helpful other store is trash. Go here first.