GameStop

Experiencia fantástica: It’s so hard to find a GameStop with friendly staff, and this GameStop hits the mark.

Experiencia fantástica: Amazing customer service female employees keep it light and fun gm helped with return when they were having trouble will be back

Experiencia negativa: Female employee said "this is my 13th reason", while shopping, was complaining the whole time that I was looking through the shirts because she had to fix it again, we put them back in their spot but they just kept complaining about their job , they all gave us looks too , ended up not buying anything from how they kept staring at me and my friend , never again

Experiencia negativa: Store sold me OPENED product, and was denied return with receipt in hand the next day. GM was completely useless to help.

Experiencia fantástica: Seemed to have a better selection then all of the gamestops in El paso

Experiencia negativa: They have stuff as almost any game stop, the customer service is kinda lacking, the short chubby long haired dude is just there giggling making comments in the corner. Kinda makes you not want to revisit.

Experiencia fantástica: Great customer service skills all in all great experience great employee ALEX one of a kind will shop here again. Thank you

Experiencia fantástica: This is my favorite Gamestop in El Paso. I just wish they had a little bit more of PS5 games, but still, I like it a lot.

Experiencia positiva: Tiene variedad

Experiencia fantástica: Alex, and all the staff there are amazing they really help out with any and all things you need will definitely be my go to gamestop from now on!

Experiencia negativa: No regresare a esta tienda , no quisieron regresar audifonos defectuosos de su marca aunque estaba en su sistema que los habiamos comprado

Experiencia fantástica: Too many taxes when buying haha. Very friendly workers and if you need help they will give it to you.

Experiencia fantástica: Everyone is so friendly :)

Experiencia positiva: It has a mild selection, and this store is an alternative to the Gamestop at The Fountains.

Experiencia negativa: A game was supposed to be there (Feb 16) and wasn't there I should have brought it through the Xbox store

Experiencia fantástica: Buena atención a cliente

Experiencia fantástica: Great if u love video games like me!!!

Experiencia positiva: Muy pocos juegos en existencia

Experiencia fantástica: It'd nice

Experiencia fantástica: Que puedo decir, es Gamestop

Experiencia positiva: Its alright i guess

Experiencia fantástica: Took my grandkids shopping for school clothes and they wanted to stop there, had a great time with them.

Experiencia fantástica: Allows exchange with old broken products

Experiencia fantástica: My kids love GameStop

Experiencia fantástica: I lived here

Experiencia positiva: They do t have anything good anymore.

Experiencia fantástica: Very helpful staff

Experiencia fantástica: excellent customer service the employee with glasses was very attentive even though they didn't have the game i wanted he took time to help me out at very good customer service here . i went to other shops geek shops in this mall no help at all except these guys at this game stop took time to help me up. def hitting up again get a game with my gift card. i got for Christmas.

Experiencia fantástica: Encuentras de todo para tus video juegos

Experiencia fantástica: Great deals n there customers services was great

Experiencia fantástica: The service was great they really help me out with my son's Xmas gift. Did rush and they took there time with me. Thank you very much.

Experiencia fantástica: I have been shopping at Basset Gamestop many times. Had an issue with my new ps5 and Brandon was able to help me out without a problem. The team at basset are all very professional and knowledgeable. I appreciate their excellent customer service. Thank you guys. I would recommend this Gamestop location.

Experiencia fantástica: I've found the staff always so nice and helpful. If they don't have something I'm looking for they look up to see if they have it in other stores. It's always my 1st stop for my kids gaming needs.

Experiencia fantástica: Busy mall location but was attended to quickly and Ja Rohnda was very friendly and provided great customer service.

Experiencia fantástica: They work what they have and I am so happy to go there l

Experiencia fantástica: Thank you sooo much to Troy & Brandon for great customer service ! You both were amazing !

Experiencia fantástica: Great deals

Experiencia fantástica: Es un buen lugar para comprar todo lo relacionado a los videojuegos ya sean videojuegos virtuales o físicos también figuras de acción relacionado a los videojuegos

Experiencia fantástica: Great customer service! Great place for kiddos!

Experiencia fantástica: For the short amount of time I spent inside the store, I was instantly greeted. Not many place do that anymore. Within 2 minutes, the associate asked if I had any questions or looking for something in particular. Customer Service is still a priority and thankfully this location displayed it.

Experiencia fantástica: Buena atencion hay de todo en videos juegos

Experiencia negativa: PreOrdered something over a year ago and was told that there was a possibility that I would not be receiving what I ordered....

Experiencia positiva: Una tienda de videojuegos o eso era su enfoque inicial, Hace años era emocionante entrar y ver un monton de juegos a precios muy buenos y ahora con el tiempo y con mas competencia, se me hace hasta mas barato comprar juegos en mexico que en estados unidos, ahora es mas una tienda de coleccionables y articulos variados, ni bien ni mal solo perdio cierta emocion con el tiempo pero las cosas cambian.

Experiencia fantástica: Staff was super helpful

Experiencia positiva: Great deals on some of my favorite games.

Experiencia fantástica: Excelente variedad de vídeo juego, es una tienda increíble y hay de todas las opciones, les recomiendo vengan al lugar

Experiencia fantástica: Had everything and anything anyone going to gamestop would want and great collectables on Pokemon and cards

Experiencia positiva: Well stocked, well kept store with a friendly staff member.

Experiencia fantástica: Ok

Experiencia fantástica: Was having some issues finding the right used PS5 dual charger, and although the item wasn't able to be found, Frankie the store manager was super helpful, super friendly, and I really appreciate his help over the phone. He really put forth a good demeanor that represents GameStop well. Thanks, Frankie. I appreciate your help today!

Experiencia positiva: Good quick place for games and accessories. Right in the mall is a great location

Experiencia fantástica: Employees know what they're talking about. Lots of good deals on games. And when it comes to selling goods they give you the best bang for your buck.

Experiencia fantástica: Clerk was very friendly and answered all my questions...very happy with his service

Experiencia fantástica: Good experience like the environment.

Experiencia positiva: Not really my favorite place. Very pricey.

Experiencia fantástica: Que buen servicio!!

Experiencia fantástica: Love it

Experiencia fantástica: Had great deals.

Experiencia fantástica: Angels all of them Best costumer service. Very nice and attentive

Experiencia fantástica: They dont have the CD scratch protector no more?!!

Experiencia negativa: Muy prepotente la persona que me atendio

Experiencia fantástica: The store is well stocked with several video game products. There are also novelty items related to the video games. Staff is knowledgeable and courteous. Customer service is excellent. Covid-19 procedures are in place.

Experiencia positiva: Buen lugar

Experiencia positiva: I come here on a weekly basis and not because of the corporate struggle it that online trading fiasco that's currently taking place. They along with other similar retailers have really decent and I'm intriguing stuff. For the smaller retail foot print the staff acknowledges you and are pretty quick to offer their assistance.

Experiencia fantástica: Has everything am looking for.

Experiencia negativa: Why don’t they ever answer the phone!?

Experiencia negativa: Never answer the dam phone!

Experiencia positiva: Lots of inventory

Experiencia positiva: Always able to fine what I'm looking for

Experiencia fantástica: Gamestop is one of the few places I actually enjoy taking my time to shop!

Experiencia positiva: El personal de piso muy atento en dar la información, pero desgraciadamente por ser viernes negro no respetaron lo ofrecido escondiendo los articulos

Experiencia positiva: The cashier guy was extremely helpful. He answered all my questions, plus gave me worthy recommendations.

Experiencia positiva: Always a favorite

Experiencia positiva: Nice employees and they never feel like there forcing any pre-orders or specials on you,only downside not enough dragonball stuff lmao

Experiencia fantástica: Good and friendly service

Experiencia fantástica: Awesome thanks

Experiencia fantástica: Super helpful! Very informative and pleasant!

Experiencia fantástica: Great selections. My grand kids select some of their christmas gifts here .

Experiencia fantástica: Awesome service, great selection and fair prices!!

Experiencia negativa: Avoid this gamestop, employees rarely care to help you out, and they consider Normal wear and use as "Defective". Better off buying/selling on Facebook Marketplace.

Experiencia positiva: You can find the games for PS 4 and others

Experiencia fantástica: Very friendly and helpful also offers very helpful information

Experiencia fantástica: Excellent service, super friendly recomend 100%

Experiencia fantástica: Exelente

Experiencia fantástica: Variedad

Experiencia negativa: I Love GameStop. However, this GameStop is the worst place to trade they will always try to give you less by sneaking a refurb charge even when your items are in perfect conditions and if you ask them on why, they will straight lie to your face like "the wireless controller must include the USB cable or the 1st gen PS camera must include the stand if not, they are considered items that must be refurbished" according to them. Thankfully, I went to the Mesa Marketplace GameStop and they gave me the full trade value. Also, is the first one where employees have been rude to me for not renewing my pro membership. If anything avoid if you want to trade and if you do lookout for that refurb charge.

Experiencia fantástica: Great place to shop for games

Experiencia positiva: Okay services

Experiencia fantástica: Good games.

Experiencia fantástica: Everything you looking for your game is there

Experiencia fantástica: Great place and great personal

Experiencia fantástica: I always find different things at every Game Stop I visit. Always a treat!

Experiencia positiva: Ta bien chikorita

Experiencia fantástica: Way to spend lots of money

Experiencia fantástica: Best place to buy games

Experiencia negativa: Horrible wait times even if you pre order and pre pay.

Experiencia fantástica: Very helpful staff. Amazing selection of products

Experiencia fantástica: Everybody is very nice and helpful, the membership is not that expensive and you get discounts and coupons

Experiencia positiva: Always friendly knowledgeable staff. Somerimes a bit crowded but worth it to get games and other merchandise.

Experiencia fantástica: Boys bought their games for their switch