GameStop

Experiencia fantástica: My go to GameStop location and that’s because they have a solid selection of games and have good prices as well and to top it off the customer service is great too

Experiencia fantástica: This location is well stocked, staff very friendly

Experiencia fantástica: Very friendly and knowledgeable employees. Join the pro program it pays for itself in the long run

Experiencia fantástica: Small store with a good selection of merchandise. I was suprised that pre-owned Amiibo can be bought. Be sure to visit.

Experiencia negativa: No quieren compartir el código de Pokémon escarlata y púrpura en los GameStop dice que no lo tienen es pura mentira no quieren dar el código

Experiencia fantástica: This is a ausome place very knowledgeable people here.

Experiencia negativa: Absolutely horrible! I get a voicemail last night at 7pm that my game I pre-ordered and paid for in full is available to be picked up starting today and to make sure I come within 48 hrs or to call so I drive up there 1st thing today only to be told the other person screwed up dates and its not available to be released til tomorrow. Last time I pre-order thru gamestop

Experiencia fantástica: Joey and Lyon are super awesome. Thanks for being so helpful!

Experiencia fantástica: They are really super organized and professional

Experiencia fantástica: I recently traded in my Switch for a Switch 2 and Reza and Juan were super helpful. They even let me stay and transfer my data between my old and new system; very nice guys.

Experiencia negativa: Bad

Experiencia fantástica: Great customer service and good selection. I wish I could remember his name. I have other Game Stops on my way to this one, but we had such a good experience that I'd rather not.

Experiencia negativa: I bought a copy of spiderman 2 here at this store brand new and they had a copy of miles morales in it even though it was supposed to be new. They wont do anything

Experiencia negativa: When you come for a quick & simple purchase, expect to be here for 20-30 min. These guys are extremely slow.

Experiencia fantástica: My favorite new spot

Experiencia fantástica: I dropped off several old basketball cards to be sent to be PSA graded at this store. This is a new service that they are providing for customers. The staff were welcoming and made the process very simple and smooth. I recommend everyone who wants cards graded to submit them through GameStop, it is the cheapest and simplest way to do it!

Experiencia negativa: Hate this place

Experiencia negativa: Update your hours! It’s 5:50 and you guys are closed…

Experiencia fantástica: They had a wide variety of games.

Experiencia fantástica: Good

Experiencia negativa: Was a bad experience, employee was on break and was suppose to return 6:14pm and didn’t return to open the door until 6:31. While 10 people were just waiting around on him. Will never return to this location and they should have better integrity at their job!!

Experiencia fantástica: Good place clean and stocks up frequently.

Experiencia fantástica: Felt very welcomed by the associates!! Both folks in the store were very helpful and made my visit to the store very pleasant.

Experiencia fantástica: Gamestop is always a great store, but this particular one, has a great team of employees. They are knowledgeable and friendly. Loved the service, I have been back since, and recommend.

Experiencia fantástica: Best customer service everr !!! Lyon is always so helpful and always has knowledge about consoles and games , his customer service is amazing thank you Lyon , my FAVORITE GAMESTOP STORE!!!!

Experiencia positiva: Small store but very good to get any game or ps5 Xbox and collectibles

Experiencia fantástica: Buen catálogo de juegos, es de mis favoritas

Experiencia fantástica: Melissa was literally the greatest GameStop employee I’ve ever dealt with in my entire time shopping at GameStop (20 years I would guess). This GameStop has had excellent employees and I’ve enjoyed frequenting this location for the last 5 years.

Experiencia negativa: Always closed in the afternoon, except for the pizza guy smh

Experiencia fantástica: Cuidado puedes pasar horas ahí buenísimo

Experiencia negativa: 500 on a Tuesday get off work to find this...

Experiencia negativa: Double check your receipt at this location and the Semoran location. They attach warranties to your game and console without notifying you.

Experiencia fantástica: Friendly and knowledgeable staff

Experiencia positiva: Always buy games there!

Experiencia positiva: Not super helpful

Experiencia negativa: Went inside to purchase a game for my son. Standing around for 30 minutes . The associate Joey had no control , there were two lines to the register . I asked Joey a question where’s the line he didn’t give me an answer . Look like he didn’t care . Not great service at all . Very disappointed .

Experiencia negativa: Customer service could be better, they closed an hour earlier (8pm) instead of 9pm because the associate needed to be out by a certain time if not she was gonna get in trouble.....?

Experiencia negativa: If I was able to leave 0 stars i would I run a small business in the area and answer every call coming in even for advice. I called another store they answered told me the item I needed showed one in this store I said to myself cool I was willing to spend $200 plus also get protection and carrying cases to protect what me and the wife got for the kids this year now mind you I have a switch lite already coming in so I was going to spend the money and just get another one because the one we ordered said the 27th after Christmas now on shipping. so I told the wife you keep it for yourself I’ll get the kids another one locally so we have it for Christmas and was going to spend more on things to protect 3 switch lights that would have been what another about $200 $250 on products to up the sale on products going out the door the fact that they won’t answer me is upsetting but it goes to show how management is running this set location compared to the other one not to far from this one! Your district Managers should be on the store employees and the manager there unless This district manager does not care I called for the last 30min I gave up not even someone answering to put someone on hold or even a hey sir or ma’am we are super busy can I take your info and call you back in 15 to 20min nothing and I don’t even shop at GameStop and this here shows me not to even waste my money or time!

Experiencia fantástica: Económicamente bueno

Experiencia fantástica: Great customer service Joey always go extra mile when I ask for a game or pre order thanks for taking care of me and family

Experiencia negativa: The service at this location is horrible, No one answers the phones Iv been calling allday and I placed a same day pick up ordered and its been almost 8hrs and its not ready. I only gave 1 star because there is no option for 0 stars..

Experiencia positiva: Great customer service

Experiencia fantástica: ALOT OF SALES!

Experiencia positiva: Great place to buy anything games, but they need more than one person to run the store.

Experiencia fantástica: Es nuestro lugar favorito ara comprar videojuegos y joystick

Experiencia fantástica: it was great! had a good time getting 2 games

Experiencia fantástica: Update: Staff is always on point with their knowledge and help. My favorite location Carlos and his staff are amazing! They truly know there stuff and makes each visit enjoyable! Definitely one of my favorite gamestops in Orlando!

Experiencia fantástica: Great prices

Experiencia fantástica: The manager Mazar was super nice and took good care of us .. Thank you

Experiencia negativa: Not enough inventory

Experiencia negativa: Very rude. No greeting as we walked into the store. Never acknowledged our presence. Didn't ask could he help us....never evenlooked up and just moved around the store as if he was alone. No one else in store so no excuses. Makes me want to NEVER shop at game stop period. Whoever was working 07/18@7pm needs more training in customer service.

Experiencia fantástica: Helpful friendly staff

Experiencia fantástica: Customer service was good. Found what we wanted.

Experiencia positiva: Fantástico, muy actualizado con los games, y mucha variedad de accesorios.

Experiencia positiva: Seems little expensive

Experiencia positiva: No tenía muchos juegos pero se puede comprar

Experiencia fantástica: This people really a good vibe. The wait was worth it

Experiencia fantástica: Very organized great customer service well stocked

Experiencia negativa: worst customer services ever called ahead to make a return in store they employee said yes bring it in, when i get there they said no the return cant not be made in store, i get on my computer and chat with customer service and they said yes i can return it in that location, so dont know how telling the true

Experiencia negativa: Had a TERRIBLE experience with GEORGIE. He had attitude and added a $4 game warranty without confirming with me. Then he refused a purchase of mine because of a return I made prior to it. Will be doing business somewhere else this Christmas, your LO$$!

Experiencia negativa: Poor costumer service…

Experiencia negativa: Trash customer service. Buying my games on Amazon now :)

Experiencia positiva: Good offers and promotions

Experiencia fantástica: Friendly, great service. I've been going there for over 10 years.

Experiencia fantástica: Excelente la atencion el mejor

Experiencia fantástica: Super friendly, great place to ask about recommendations, help, or anything gaming related. Jay is just a wealth of knowledge when it comes to gaming.

Experiencia positiva: I went to this GameStop. Staff super friendly and very knowledgeable. Gave me some good co op recommendations. Ran into issues at checkout. Once I got my receipt noticed a $3.99 1 year game warranty charge for my game. Ended up refunding the whole purchase and left the store. Make sure to check your receipt. They will offer you a few things for you to pre order, buy their membership, and a useless warranty at checkout. Guy made the warranty sound like he was doing me a favor. Never said anything about there being a $3.99 charge for it.

Experiencia negativa: Keeping people locked out of the store in 90° heat for a console sale that no-one is beating your door down for doesn't make sense.

Experiencia fantástica: Jessica Excelente. Ella sola para la tienda, mucho con demasiado. Debe ser la dueña. Me resolvió un Gran Problema. Bendiciones...

Experiencia negativa: I had the warranty and she still said no. I spent almost 80$ it broke two days after I purchased. So why wouldn’t she honor my warranty if FOUR other stores all said yes?

Experiencia negativa: Days before Christmas and the store was packed with one cashier and he took his time trying to upsalr every customer. While people waited outside for someone to exit the store so that they could enter.

Experiencia positiva: Always good prices and friendly service.

Experiencia positiva: Service was slow

Experiencia negativa: If you are thinking about buying any hardware this was my experience. I purchased a controller for the Xbox on cyber weekend after a few hrs of gaming the left thumbstick base started malfunctioning I contacted razer online and they advised I return or exchange it at the store. Went to the store a few days later to exchange it for manufacturing defect the first question from the store clerk was did I purchase the warranty I stated no the product was defective and I needed to exchange it for another. They did not have another of the same item in stock so they had to order and mail it to me. A bit of an inconvenience but I agreed then the clerk tells me that I owe an additional $22 because the controller was no longer on sale. I explained I’m not purchasing but exchanging a defective product and I’m not paying any extra money. The lead at the store overheard our conversation and intervened he fixed the price. The clerk then pitched the warranty I declined. The clerk then asked if I wanted free shipping or expedited for an extra $2, 2-4 days he said I agreed. This was on 12/3 it took GS 2 days to process the order got a shipped notification on 12/5 estimated arrival 12/15! 2-4 days expedited shipping. This is an example of why online retailers like Amazon are killing local store sales. I paid for expedited shipping that will take 12 days to arrive. I will not be purchasing any hardware at any GameStop in the future. The clerk and lead who attended me were ok help not rude.

Experiencia fantástica: Excellent knowledgeable service.

Experiencia negativa: 2 PS5 horrible .

Experiencia negativa: Rude people. Do waste your time going there. I been shopping at game stop for a long time I will buy everything online. I will pay extra I dont care game stop has lost all respect from me. The whole staff need to be re trained.

Experiencia negativa: Not waiting in line outside in 90 degree heat for a PS5 when I can go online

Experiencia fantástica: Amazing

Experiencia fantástica: The lady in the store is really nice and have tons of patience

Experiencia fantástica: Just a good place

Experiencia fantástica: This place rocks!!

Experiencia fantástica:

Experiencia negativa: slim selection

Experiencia fantástica:

Experiencia fantástica: Best Gamestop in the Orlando area. Employees are always welcoming and eager to help.

Experiencia fantástica: Calidad en juegos electrónicos

Experiencia fantástica: Great customer service

Experiencia fantástica: Staff is super nice and store is well organized!

Experiencia fantástica: Excelente atencion.

Experiencia fantástica: Please don't go!

Experiencia fantástica: Buenos empleados

Experiencia positiva: Great location and lots of game choices.

Experiencia fantástica: Great Experience..very friendly...Two thumbs up.

Experiencia fantástica: Very knowledgeable employees who were able to help me pick out a fun co-op game.

Experiencia fantástica: Buy a game for my son

Experiencia negativa: No me trataron muy bien

Experiencia positiva: Highly recommend. Kelsey was very knowledgeable and helpful.

Experiencia fantástica: Great team

Experiencia fantástica: Very awsome staff and great variety