GameStop

Experiencia fantástica: Whenever we go in, they are so kind and happy to help us with whatever we need. They know their stuff, and they're good with my kid who wanted a retro DS game that was locked up.

Experiencia negativa: Websites stated that this game stop had a game in stock, and when I called them, they did not

Experiencia fantástica: Staff are so helpful

Experiencia negativa: Went in to buy an Xbox controller, was mis priced on the wall. They wouldn't honor the price. Didn't buy it. Won't be back!

Experiencia fantástica: Deals deals deals. I'm coming back.

Experiencia positiva: Friendly everytime

Experiencia negativa: Went in to trade some of my consoles for a ps5 pro. The trade in process was fine, when the clerk Dylan brought out my ps5 the box was damaged, the insides rattle and I told him this is use, he told me that it wasn’t but he would check another one. The second ps5 he brought out was also box damaged, and I asked to open confirm its new, when he opened it the cords were just sitting inside, obviously used. The whole experience would have been fine as mistakes could happen, but twice? The fact the clerk insisted it was new when it was obviously a used console made matters worse. Do better GameStop.

Experiencia fantástica: Always a fun experience love the old school quake mousepad they have

Experiencia fantástica: Walked into the GameStop on 29th on the south hill and witnessed an individual customer screaming and cussing at the GameStop worker the worker handled himself with up most respect and the customer in raged even more . 10 stars to the only individual working at the game stop in the first place for dealing with that situation as good as they did

Experiencia fantástica: Always fantastic! The associate helped me with my final Christmas present. I got so excited left a review on the wrong store haha. Still worth both the reviews. Great service and great team!!

Experiencia fantástica: Not sure who the employee was but they were so kind and interactive! Extremely good customer service and an absolute joy to meet. I went in on December 14th at about 10:45am, so whichever employee was on at that time was a total winner!

Experiencia fantástica: People friendly. Very knowledgeable about games.

Experiencia fantástica: Chris was super helpful. Knew exactly what I needed. I was in and out in less than a minute. I love that GameStop is still going like this.

Experiencia fantástica: They had everything I needed

Experiencia positiva: Meh.

Experiencia negativa: Avoid this location at all costs! Seth is rude, dishonest and very unprofessional.

Experiencia fantástica: Place is amazing with great employees including Chris an Cherish!!!!!

Experiencia negativa: A game I purchased they ended up not actually have in stock. Also the associate pretended not to notice the strong smell of feces from the area between the PlayStation and Switch sections. The carpets need shampooing or something, it’s disgusting.

Experiencia fantástica: Great, friendly and helpful staff

Experiencia fantástica: Great customer service. I would recommend anyone go there for their warranty needs.

Experiencia negativa: I’m not sure who the associate was that was working around 630pm Dec 27 2023 but I tried to use my warranty on a Nintendo switch pro remote. He said that “ he couldn’t honor my warranty, that the policy has changed, and the computer has the final say.” He went on to tell me that I should contact customer service” so that is what I did. Customer service told me that all warranty matters are handled in the store, that there wasn’t anything they could do on their end, and that the store should honor my warranty. What’s the purpose of buying a warranty if I can’t use it?

Experiencia negativa: Bought 2 ps5’s brand new and extended warranty on both and everything I bought both ps5 controllers had issues and they didn’t want to honor the warranty and then had to take back my sonsconsole and they said they can only give me a used console for the warranty even though that was never told to me when they sold me the extended warranty the guy told me it’s just business like he owns the place or something and no that’s not just business that’s bad business if I bought a brand new ps5 and the extended warranty I should get a new ps5 if the brand new one is having issues within the time frame of the warranty they act all friendly when selling the warranty but act really rude when it comes to honoring the warranty went in with my son and right away the employee has an attitude like we did something wrong and it’s always the same guy it’s like there trained to not honor the warranty that they upsale you on for everything this makes me never want to buy another product from GameStop again Walmart does a better job and the should tell you something and you would think after spending thousands of dollars they would act like they cared just a little bit that your stuff isn’t working properly they just want to act like it’s no big deal worst experience ever and I would really like to get ahold of corporate about this issue I am so disappointed with the way this store is doing business

Experiencia fantástica: GaneStop got my money refunded FAST when I got a defective Xbox One in the mail. When November rolls around, I’ll shop in-store at one of the Spokane stores, like North-town or the South Hill.

Experiencia positiva: Don't go to trade your things for cash here before 2pm they won't accept it. If you arent prepared to be open fully, Don't be open. Trading is advertised in every window with no stipulations.

Experiencia fantástica: Open late.friendly staff. Knowledgeable Staff. Would definitely go to this Location again.

Experiencia negativa: Has no info about an order, and is clueless about refunds, etc. What DO you know?!

Experiencia positiva: They have really fiendly customer service. It's a good location on the South Hill. My go to Gamestop.

Experiencia positiva: Staff are very knowledgeable and helpful

Experiencia fantástica: Cooperative and thoughtful, I've even tried "pick your own life path" in my current real life, and my guy is a level 10 right now. Thanks cherish! #6 ps5 guy.

Experiencia fantástica: Great staff, love these guys.

Experiencia fantástica: The staff here were friendly and knowledgeable. I would recommend this location to fellow gamers!

Experiencia fantástica: Lot of great memories here. Workers are nice too.

Experiencia negativa: They are ok. I took some games I got from the valley store there to trade and check out their inventory. They didn't want 5 out of 6 games I brought and the game they would take, that I spent 15$ in the valley, they offered me 80 cents for it! Sorry but I'm just not impressed wth these stores..

Experiencia fantástica: Always friendly staff

Experiencia fantástica: Great staff

Experiencia fantástica: Great customer service

Experiencia fantástica: Friendly and knowledgeable, as most game stops, but also nice and open

Experiencia negativa: Playstation 5 never have Playstation 5 refurbished, Never have!! Playstation 4 ,I said 5 they don't either everytime!!

Experiencia fantástica: Great friendly fast service good inventory

Experiencia fantástica: Game stop always has the latest games my son wants and if they don't they give you places that they think will have it and will even save you time by contacting them for you.

Experiencia fantástica: Lots of cool stuff to choose from! Plus, the poor gal working all by herself was doing a PHENOMENAL job!! Although my time in store was rather short because all I did was pick up a game I ordered online, I greatly enjoyed my experience!

Experiencia fantástica: Great selection, even better customer service! Great place on the South Hill to support

Experiencia fantástica: Bought duplicate game had to return, they did it with no problem! Super nice staff/service! Highly recommend!

Experiencia fantástica: If you are a gamer old or new or even love the style in general. This is definitely the place to check out. Respectful and friendly staff will get you what need right away. Some days are busy but its expected for the best place for Video games In Town. Much More Then Much Love From Chris Loper. Keep it up y'all this is my childhood we are talking about

Experiencia fantástica: Nice clean store, great and informative staff.

Experiencia fantástica: Went in for a midnight release and they had an amazing, efficient process! Got my game in no time! Very friendly as well.

Experiencia positiva: GameStop employee knew his stuff and was able to help me out with any questions I had.

Experiencia positiva: Friendly and helpful staff.

Experiencia fantástica: hands down best gamestop in spokane

Experiencia fantástica: Always love this place I just bought Mario odyssey which is so fun to play.

Experiencia fantástica: Can't stop. Won't stop. Gamestop.

Experiencia fantástica: Best game so I’ve been to

Experiencia negativa: Waited 20 minutes on hold to find out the systems that show available on the Internet site don't exist. Giant waste of time

Experiencia fantástica: They had a lot of cool stuff great customer service

Experiencia fantástica: Super friendly & helpful staff

Experiencia fantástica: After doing all of my shopping online over the past year, it was really nice to go into a brick and mortar store to pick out some new games. I was happy with GameStop's inventory and pleased with there personable customer service. I will definitely be making it a habit to drop by this location more often. Thanks Gamestop.

Experiencia fantástica: We shop at the S. Hill location on 29th. I love this place! They have a great selection of games, old and new. They back up their product with super cheap warrenty options that are not complicates at all. Every employee I've met in the last 4 years has been exceedingly knowledgeable and patient with my 50 mom-questions about various games. They also sell refurbished stuff like game systems and controllers, etc. This location is my favorite because it has easy parking and familiarity that I feel comforted by. I totally recommend this Game Stop!!!!

Experiencia fantástica: Love this place they got what u need

Experiencia fantástica: Great deals and awesome staff

Experiencia fantástica: A fun place to go to buy games

Experiencia fantástica: Never disappoint with customer service dude behind the counter was extremely helpful and patient

Experiencia negativa: Wouldn't take 360 stuff anymore and super low on good stock

Experiencia fantástica: Nothing else to describe this place but one word. And that word is absolutely Glorious!!!

Experiencia fantástica: Fabulous service

Experiencia fantástica: Zane was the most personable and pleasant employee to talk with!! Even though what I needed wasn't in stock, he game me multiple resources and options to help me get the proper products I needed for my brother's birthday gift, he was so nice and fun he just made my entire day! Thanks again, Zane :)

Experiencia negativa: I would give less than one star but I couldn't. I recently purchased a Nintendo switch game from this place and when I got home I put what looked like assassin's creed 3 but it was some anime game I definitely didn't want, it was the correct case for the game and the cartridge too but wasn't the correct game. I seriously suggest not going to this store. If this place doesn't know what they have then why sell it. I feel ripped off

Experiencia fantástica: I'm new to gaming and I needed some recommendations on games to play and the gentlemen working made wonderful game suggestions!

Experiencia positiva: Good prices

Experiencia fantástica: I used to not think so highly of this place. Until two female Representatives one of them named Jen, went out of their way to help us with the issue we had. GameStop on 29th always be my first place to refer friends and family to buy a console, video game or smartphone.

Experiencia fantástica: Great variety of games and accessories also the people there are very helpful and nice.

Experiencia positiva: Why is it called Prestige?

Experiencia fantástica: Awesome help and fast service

Experiencia fantástica: verry helpful and great service . it is the most organized store ive ever seen and people are greate. I loved them will come to this location all the time.

Experiencia positiva: I was able to purchase a thing I wanted here.

Experiencia positiva: Friendly staff!

Experiencia negativa: This store needs to train their employees better, and not lie to their customers. The manager is useless and should be replaced. If your employee states that a return in allowed for full refund or in-store credit with in 48 hours, you should stand by it because YOUR employee said it to a customer. Regardless if it was wrong/right, that's just good customer service. Worst GameStop in Spokane.

Experiencia fantástica: It's a great shop with friendly staff.

Experiencia fantástica: Knowledgeable staff friendly and helpful both in person and over the phone.

Experiencia fantástica: As a gamer I recently go to Gamestop and they usually have popular game for xbox and playstation they also have a decent selection of merch like over watch and fortnite. They also have a small selection of plushies such as Overwatch,Feisty pets, cuphead, Bendy and the ink machine, and more. I recommend going here.

Experiencia fantástica: Friendly, knowledgeable, and helpful.

Experiencia fantástica: The staff is marvelous, they helped many times with microsoft and issues when someone was hacking and using my gaming account. Very helpful and use first name bases to everyone. Would not go anywhere else!!

Experiencia fantástica: Very pleasant and helpful

Experiencia fantástica: Good information from staff that was very helpful to making our purchases.

Experiencia negativa: Are you serious with these prices? Nevermind!

Experiencia fantástica: Cashier was extremely friendly and knowelable

Experiencia fantástica: Employees are awesome. Helped me find everything I was looking for.

Experiencia positiva: Lots of games

Experiencia fantástica: Got all the gaming needs

Experiencia fantástica: I always find cool items and if I ever have a question about anything I can simply ask. Very comfortable atmosphere and helpful staff.

Experiencia fantástica: Great service and great prices.

Experiencia fantástica: Had exactly what I needed at a reasonable price

Experiencia negativa: Im giving it two stars because the staff are great. Game stop is pretty terrible for anything other than promo items on new releases and you can sometimes find good deals on used games.

Experiencia fantástica: Very helpful and knowledgeable staff.

Experiencia positiva: This store has very friendly and helpful staff. Great selection of new and used games.

Experiencia fantástica: The only place to go for all of your video game needs/wants/desires!

Experiencia fantástica: Great place to get used games and collectables, friendly knowledgeable staff.

Experiencia negativa: Way too expensive for trades

Experiencia fantástica: Very knowledgeable and fun employees makes a trip to this location a real treat!

Experiencia fantástica: Love this store. Can't say enough good about it. The employees are the most friendliest staff I've encountered. I'm always greeted with a smile and a hello. They never try to sell me on things, they just always offer the help that I need. I've seen them go great lengths to make sure I get what I'm looking for. One of the employees, Chris is especially always the best to deal with. He makes sure I get the best quality the store has to offer and many times will call around to other stares in the area to see if they have what I am looking for. Most of my trips to gamestop are for games my kids are looking for, so I usually walk in already lost and yet Chris is always there to help and make me feel at ease. The store is very clean, and the employees are always patient with my kids which I really appreciate. I've been to the gamestop in Airway Heights, in the Spokane Valley, Shadle, Post Falls Idaho, and up on the North side in Spokane and by far this store on the South hill always makes me feel like I'm their favorite customer, which makes them my favorite gamestop.

Experiencia fantástica: Lovo it great place