Disc Replay Avon

Fantastic experience: Was an awesome experience! Michael was super helpful and friendly and gave amazing customer service. This disc replay is my favorite location of all time!

Fantastic experience: Had a wonderful chat with Ian about C-movies and music, and they were super duper patient when we had to run back and grab a poster we forgot. Resurfaced some of the new discs we got, and let us know about the generous exchange policy. Five stars, good luck with your music, Ian.

Fantastic experience: My kid enjoyed that they now have a Pokemon card selection.

Fantastic experience: I can always find what I'm looking for when I need it and always with no problem I have good service and a pleasurable visit every time I come in

Positive experience: The shelves could be better organized and the clerks could speak a little louder and clearer

Fantastic experience: Edgar made it quick and easy when I came in and wanted to sell something. Very friendly and answered all my questions. Man is the best

Fantastic experience: Alec and the entire staff very friendly. Great to deal with.

Fantastic experience: Very friendly and gave all the information I needed vs someone just making a sale.

Negative experience: This store manager has the worst customer service I have ever seen! I highly recommend you do not go to this disc replay! They are rude and pick and choose who they give the “deals” too! Because I was buying something for a friend and not myself he stated I couldn’t use the coupon! Me and my friends shop for each other’s collections all the time! I am disgusted by the way we were treated. Not to mention it was going to be about $200 bucks we were spending! Way to make collection hunting not fun! Please give no support to these unkind humans!!!!!!!!!!!!! Also, the store was disgusting and smelled terrible. Instead of helping or cleaning the workers were just playing around behind the counter! I tried to give no stars but it made me give at least 1!!!!!

Fantastic experience: A great place with a lot of variety and new stuff every time I visit. Dagmar was incredibly helpful.

Fantastic experience: Derek was very helpful, went out of his way to help, was friendly, nice, professional, great customer service! Give him a raise!! Definitely recommend this place & will return:)

Fantastic experience: Thank you Alec for your help with getting my grandson set with his Nintendo switch Top line customer service means great experience As a new gamer

Fantastic experience: Fixed my copy of Pokémon ruby for no charge!!! Great service and a lot of cool stuff in store!

Fantastic experience: Super helpful. Super friendly. Great selection of games.

Fantastic experience: I had an awesome experience at Disc Replay! They had a huge selection of games and consoles, and just walking through the store brought back so many nostalgic memories. I was especially excited to see classics like Duke Nukem 3D and Syphon Filter—it instantly took me back to the games I used to love playing. The staff was wonderful and incredibly helpful, making the whole experience even better. Great selection, great atmosphere, and great customer service all in one. I’ll definitely be coming back!

Fantastic experience: Friendly staff had a great time :)

Positive experience: Shout out to Michael thanks for all your help in store.

Fantastic experience: I absolutely love this place!! Thomas was incredible helping me. He had a bright smiling face and greeted me with professionalism.

Fantastic experience: Wonderful customer service will be shopping again ! Bought a ps5 for an amazing price, I couldn’t resist.

Fantastic experience: Jacob and all staff are awesome Always willing to pull all games out from behind the shelf for me to look at thanks again for everything

Fantastic experience: Derek gave out some awesome customer service and helped answer the questions I had about all the things I brought in. Yall go give this place a visit.

Fantastic experience: Every time we shop the stores, the staff is awesome!! Very friendly very knowledgeable and always ready to help. And it seems like with every customer too regardless of age, gender, or any other factor!! Always a pleasure to shop here!!

Positive experience: Website says they buy vinyl/music, turns out they don't. At all. I'm not sure if this a franchise thing but that sucked having to lug all that stuff over for nothing. Chill staff tho

Fantastic experience: Very helpful and friendly staff.

Fantastic experience: Very punctual, gave good information. Very polite and knowledgeable

Fantastic experience: The disc replay in Avon is always a pleasure. The staff is always welcoming and quick to assist with any way they can. Today while visiting, Jacob helped me grab some Pokemon cards. Very friendly and very helpful.

Fantastic experience: Dagmar is one of the best employees in the whole building always bringing great recommendations helping me find what I need and just positive energy thank you definitely will come back

Positive experience: Nice store and great staff

Fantastic experience: Ian had made check out fast and easy. He went as far as to buff out a few scratches on the games I purchased today. Thank you Ian!

Fantastic experience: Jacob pulled thru for me 10/10 experience

Fantastic experience: They have a large selection of games (and movies) at great prices. I appreciated the fact that Alec took a few moments extra to clean the disc on one of my purchases.

Fantastic experience: Dagmar was great and very friendly. I love coming here all the staff are very friendly, knowledgeable and I recomend everyone.

Fantastic experience: He was excellent and attentive to customer needs

Fantastic experience: Good Experience. The place is busy, but the workers are friendly and try to help and troubleshoot with any questions.

Fantastic experience: Went in for NES games and the employee was very patient and friendly. He had to open the case and stand there while I was digging through a lot of games and he just made conversation. I will be back.

Fantastic experience: Jacob at disc replay was very kind and knowledgeable. Thank you for helping me find a gift for my granddaughter …

Fantastic experience: Customer service was excellent! Not a gamer at all so I needed help with getting a system for my grandson. All questions answered and recommendations made where I was clueless. Definitely will be back!

Fantastic experience: Alec is incredibly friendly. He's a guy that genuinely loves what he does, and you feel like you're a guest in his treasure vault when you're there. Thank you for the help, sir.

Positive experience: It was 2 days before Christmas, so it was like the new York stock exchange...there was more in there than I have seen one place in a long time. I will be going back.

Fantastic experience: Dagmar was nice and very friendly.

Fantastic experience: I went to disk replay last night and there’s this dude that I always love to see when I’m there. He was supposed to be off last night but he came in to help save his team. He has the best customer service I’ve ever seen and always makes me want to stop in only bc he’s there working! He always knows the answers to my questions and always seems to have an amazing time at work If you guys like going to disk replay keep your eye out for Alec (the manager) he is one of a kind!! -Gabe Williams

Fantastic experience: I'm a hardcore CD collector, and I go here whenever one of my discs is skipping and I need it repaired. The staff (including Dagmar, who assisted me today) are always helpful and prompt, and I'm glad to have this place around.

Fantastic experience: Ian's product knowledge as well as his customer service was perfect!

Fantastic experience: Michael made my holiday wishes come true and was so helpful and knowledgeable!

Fantastic experience: Alec was super friendly and knowledgeable.

Fantastic experience: Pretty cool games here like persona 4

Fantastic experience: Very friendly! Great time talking with him.

Fantastic experience: I received excellent assistance! I am a novice and had no clue what I wanted and received awesome information! Thanks bunches!

Fantastic experience: Alec is amazing disc replay is the best

Fantastic experience: Jacob was kind and very informative. We appreciated his assistance and clarification.

Fantastic experience: alec was great. I asked for what I needed. He found it for me and checked me out. He was also very friendly.

Fantastic experience: Great experience overall, Thomas even let me know how the deals really work. Avon location 10/10

Negative experience: The staff is incredible and attentive, but the prices at which they sell and the prices at which they buy are another level, the cheapest you will find can cost up to 4 dollars but their average prices are between 5 to 20 without lying, I went to sell them 4 records one of them limited edition and they gave me two 2 dollars (you can't buy anything with two dollars there) and finally that damn smell since you enter

Fantastic experience: Great experience selling. I was able to drop off a large box of video games and electronics and they called me when they had finished testing and pricing. I was very happy with the price I received and staff was polite and knowledgeable. Overall a cool little store. I stopped in to sell but I’m sure I’ll be back for Christmas presents. There is something for everyone and the prices are fair both ways around.

Fantastic experience: The guys at the Avon office were thorough and knowledgeable and most of all super friendly. Appreciate the customer service

Fantastic experience: Free nice people fairly knowledgeable on most games and electronics and quick to help

Fantastic experience: Nice selection of games very friendly staff

Fantastic experience: Very friendly and helpful employees. seem to really love their job Thomas was awesome!

Fantastic experience: Ian did a great job. Very prompt and knowledgeable.

Fantastic experience: Alec was a delight! Everyone is store was super helpful and kind :)

Fantastic experience: Great staff who are very interested in engaging with you about your gaming interests.

Negative experience: very picky on what they take when you are selling bought a laptop in that was only 5 months old just sitting round cause i dont use it and got denied because of the brand of the laptop while getting told its a good pc also didnt even attempt to take my all in 1 desktop i was selling ive seen worse stuff on selves than what i bought in get it together workers were very nice for the most part thats why i give a 2 instead of a 1 i dont bring in trash just stuff i upgraded and just dont use anymore

Fantastic experience: Our very informative and hardworking associate made our visit and purchases over the top! Great customer service and prices!!

Fantastic experience: Jacob was super nice and helpful would definitely recommend him for an award.

Fantastic experience: My visit was what I call laid back but very professional. A great place to go sell gaming items. I will definitely be doing some return business because my visit was so pleasant. I was educated on some gaming matters which I appreciated very much. Lastly, they didn't low ball offer anything. Kudos to Disc replay on a 1-10 scale of how my experience well they blew up the scale with a

Negative experience: I think Disc Replay is great I understand that they don't give you a lot for your games and videos but you have to understand also I do have to resell them and honestly some of them it looks like you just sit.. that being said it's probably about a fair price as you're going to get. One thing I do is is I wish that their customer service was a little faster it seems like you have to wait for what seems like an eternity to sell them a game or a disc or something. I just wish there was a little faster process on that part that's why they are getting a two-star instead of three

Fantastic experience: Got a Xbox 360 and Dagmar did great helping me out!

Fantastic experience: Fair prices for used equipment and games. Knowledgeable friendly staff

Fantastic experience: jacob is a great employee gave me phone call updates on my cards that i was selling!

Fantastic experience: Very cool place! The staff are kind and helpful!

Positive experience: Whole process went very smoothly and without a hitch. Sad to sell my parts but the real world hurt to survive

Fantastic experience: Just a really great place with great people!

Fantastic experience: Came in for my birthday, was looking to take advantage of a movie deal and decided to pick up quite a few Blu-rays. We worked with Hunter from the start, who was super kind and super patient while we not only picked out movies, but also why we went through and thinned out the stack at the counter. The store was incredibly busy and the staff made sure to continue to accommodate everyone; even putting all hands on deck for one customer who came back upset about a failed product they had bought and did everything they could to assist them. Hunter and team did a phenomenal job, and Hunter was extremely helpful, kind, and knowledgeable. Would come back, would tell a friend. Easy experience. Can’t make everyone happy, but did make me happy.

Fantastic experience: Upfront about what they would look at when I brought a box of things in looking to sell. Was offered less than I thought I might get, but after seeing what they bought and what they returned, happy for the offer they provided and I accepted.

Negative experience: The manager was very rude.They barely bought anything that I brought in there

Fantastic experience: Jacob was awesome. Great customer service and information.

Fantastic experience: Terry and I think the other guy's name is Jake really help me out. Today September 29th I dealt with Jacob and the guy was a big help. He was very quick and very thorough and everything worked out wonderful

Fantastic experience: Excellent customer service, staff very knowledgeable, Great inventory. Will return shopping here

Positive experience: Super friendly staff and I love that they do preorders. I do wish they catalogued their movies but I get why they don't. I bumped a star for price but it's arguable how much of that is in their control and how much is the insane videogame market right now. I'm a regular and love checking the place out.

Fantastic experience: Always love coming here. This is our favorite Disc Replay in the area! Everyone is so nice.

Positive experience: I've been coming to multiple store locations for the last few years and up until recently haven't had any issues. But recently it seems like they are just selling poor quality movies and games. The 14 day period they give you is great unless you buy something that takes longer to get through. Bought a box set with 8 seasons, managed to make it to season 5 and most of the discs skip. And it just keeps getting worse and of course since I can't finish 8 seasons in 14 days I'm stuck with 5 seasons I cant watch. Of course you can pay them to fix each disc but they charge by the disc. Pretty great scam they have going on with that aspect.

Fantastic experience: Everyone I spoke to at Disc Replay was very friendly!! I was very impressed with the Customer Service and the willingness to help! Ian was great!!

Negative experience: Used to love this store. But after spending well over $150 for an Xbox One and games, I was forced to return the controller immediately after it had severe stick drift. Okay, fine. It was a bit of an inconvenience. I would’ve hoped it was tested before being sold. But it’s now happening again, BUT unfortunately I am screwed because it’s slightly past the big 14-day return period. I did not want a refund or a new console—I just want to be able to play a game. I cannot afford to slap down $60 for a controller—as the $150 took a while to save back—and playing this Xbox is one of the only luxuries of fun I have in my life. I’d expect this nonsense from GameStop, but I always assumed Disc Replay was a little more personable. Especially considering how GameStop and other physical media stores are going out of business. Now, if this were months and months ago, I could see their reasoning; but they sell absolute garbage and now I have a very heavy paperweight. PLEASE, if you value your money, find any place at all BESIDES this place.

Fantastic experience: Hunter was so funny and helpful I didn’t know anything about my new ps5 and he took the patience to teach me everything about it while the store was closing!

Negative experience: Every time we have went in here and traded in movies we have gotten less and less. This is beyond ridiculous. They took 27 items yesterday 8/23/25 2 dvds and 25 Blu-ray’s and only gave $27 for them!! Then proceeded to say they couldn’t take the other 15 blu rays in my bag!! This place is a rip off and we won’t ever be back! Not too mention we had to wait over 3 hrs before we even got our “offer” on the movies as well!! The customer service representative kept jumping from person to person instead of trying to focus on getting customers done and everything.

Fantastic experience: Jacob was friendly and fast at doing his job. Thanks

Fantastic experience: I come here all the time every one is very helpful and very welcoming great place

Fantastic experience: Have bought and sold here for many years and it’s a great environment. Just sold a switch and Thomas was very quick and kind! The workers are always very nice!

Fantastic experience: Store was moderately busy & the counter person did not get distracted. He focused on us. It appeared all customers were being waited on in very timely order. They answered questions but no pressure to up sell.

Fantastic experience: Alec was definitely a big help with my visit. I visit frequently so I would know. Hope to run into more workers like him

Fantastic experience: The employee was super nice and I received more then I thought I would So it was a good experience.

Fantastic experience: I want to give a shout out to Jacob for being an excellent help today, great experience as always

Fantastic experience: Dropped off multiple games and consoles on a Friday night and Aaron had a great deal for me the next morning! Fantastic service and cool store!

Fantastic experience: Jacob made the selling experience nice and easy. Straightforward and fair prices. Will probably be back to buy and sell.

Fantastic experience: Micheal S. And hunter and Ian were great with customers service and went above and beyond to help me !

Fantastic experience: Everyone was so friendly and knowledgeable. Especially the guy with the long curly blonde hair. He's great,

Fantastic experience: Disc Replay has given my teen an avenue to make some money on games that he no longer uses. It was a plesant experience and I recommend getting your replay on.

Fantastic experience: Hunter was amazing! Offered so much help and info! Amazing human and store 10/10 will be back! They have a 3 for 3 deal on the dvds too everyday! I loved it.

Fantastic experience: I picked up dvd we had left to be sold. He was honest about the transaction and told me why they couldn’t buy the ones I picked back up. Straight forward and honest.

Fantastic experience: Fantastic selection! Knowledgeable and helpful staff! Tons of games for all genres, consoles and handhelds. Lots of movies and other electronics.