GameStop
Chain retailer offering new & used video games, plus consoles, controllers & related gear.
Opening hours
Photos of GameStop
Our comment from Padel.us about GameStop:
Extensive Catalog of Games and Collectibles
GameStop stands as a comprehensive destination for gaming enthusiasts, offering a wide array of **new and used video games**, alongside essential **consoles**, **controllers**, and **related gear**. The store is particularly praised for its impressive inventory of **collectibles**, including **action figures**, **cosplay props**, and exclusive items that are hard to find elsewhere. Customers appreciate the availability of both current titles and a solid selection of **retro and older games**, making it a go-to spot for both casual gamers and serious collectors.
- Wide selection of new and pre-owned games across all major platforms.
- Extensive range of merchandise, including action figures, cosplay items, and geek culture collectibles.
- Availability of consoles, controllers, and essential gaming accessories.
Friendly Staff and Personalized Service
The heart of the GameStop experience often lies in its personnel. Many customers highlight the **friendly and helpful nature of the staff**, noting that employees are often **willing to help**, **patient**, and even **fun to talk shop with**. This personal touch creates a **homey atmosphere** where visitors feel welcomed. Several reviews mention specific instances where staff went above and beyond, such as taking time to assist children or ensuring **pre-orders** were ready and handled with care, contributing to a positive and memorable shopping experience.
- Staff described as sweet, polite, and genuinely interested in helping customers.
- Personalized attention, with employees often engaging in friendly conversations about gaming.
- Reliable handling of pre-orders and special requests.
Great Deals and Clearance Finds
For bargain hunters, GameStop offers attractive opportunities through its **clearance sections** and **trade-in programs**. Customers frequently report finding **good stuff on clearance**, ranging from board games to high-end collectibles. While some note that trade-in values can be strict, the overall consensus is that the store provides **good deals** and a **variety** that justifies the visit. The ability to find specific bundles, such as the **PS5 bundle**, or rare items adds significant value for those looking to expand their collection without breaking the bank.
- Attractive clearance sales with a rotating stock of games and merchandise.
- Opportunities to find rare collectibles and exclusive gaming gear.
- Competitive pricing on bundles and specific hardware configurations.
GameStop: Reviews
Positive experience: Usually it’s a good experience but yesterday one of the employees acted like I was inconveniencing them by asking a price of the pro controller for the switch. He was very rude and impatient. I do not know the name of this employee however
Positive experience: Clearance was by one get one free always have good stuff on clearance from action figures to cosplay /movie tv props even games board games and video games
Negative experience: The employee was very sweet, however he was being forced to work in horrendous conditions. The AC is out and I can say for a fact the manager does not care, I went to the other location to make the return I was trying to do at the mall and I actually spoke to said manager and I said at least the ac works here. He actually said oh yeah the AC has only been out 2 days at mall. And then laughed. I guess if your not the one working in those conditions then your not really worried about your employees or customers. Also, I paid for extended return with my pro membership and have the sticker inside the game and the manager said it didn't matter. So, off to yet another location where maybe I can finally return it. .
Negative experience: I was told a product replacement plan could not be looked up if I wasn’t a Pro Member, that’s ridiculous. For now on I will shop at Walmart Best Buy or Target for consoles.
Fantastic experience: Very small store with a limited selection but overall homey and the clerks are always so kind and fun to just talk shop with.
Positive experience: Went in to return a game and get a refund. Employee was not polite. Acted like he was doing us a favor. Will not go back
Positive experience: The new warranty policy sucks. I will not shop here anymore or renew the membership.
Positive experience: The presentation of the store seems outdated. And it sucks the the gaming industry just cuts off selling older games.
Fantastic experience: Always so friendly
Negative experience: Store hours posted....30+ minutes after opening no employees, not open, no customers....why so many problems with this location?
Negative experience: The wolf hase mall location sucks it needs to be closed
Positive experience: Went in there because I had a gift card and they don't carry but a few games for my console,which is an Xbox 360. But they have a bigger stock of Xbox one games.
Fantastic experience: The dude at the cash register is a very chill dude( you'll find anything with no problem. If they have the thing you're looking for of course.
Negative experience: Look like there going out business,low inventory.
Negative experience: The workers here are absolutely terrible at customer service. They all act like they don't want to be there. Sean (or Jim) is by far the worst employee I've ever seen at a GameStop
Negative experience: Used property is always defective or damaged not worth the headache.
Fantastic experience: Employees are so kind and helpful. They weren’t pushy about the membership like other people are saying. So what they give you less for your games, they have to make a profit when they resell and honestly I didn’t care because I didn’t want the games anyway. The only place I could find the ps5 bundle so I was really happy
Positive experience: Staff is nice.
Fantastic experience: Good variety
Fantastic experience: Very helpful staff!!
Positive experience: They barely ever have what you want and if they do it's always overpriced
Negative experience: The receipt machine broke and they wouldn’t give us our funko pops we bought and had to wait for receipt smh. They take too long and we called them later and 99% of the time they don’t pick up
Negative experience: They charge you for things you don't ask for and get aggressive when you don't want to sign up for the membership. Overpriced games and unfriendly staff.
Fantastic experience: First time visiting. The young man was very helpful to my granddaughter. He took time with her. Wish I had gotten his name to mention in this post.
Fantastic experience: Very nice customer service!!
Fantastic experience: epic poggers moment every time i come in here
Positive experience: They where very helpful and very good customer service..
Fantastic experience: Kids live this place
Fantastic experience: It's gamestop if u going to game or get laced up it's the spot they are super nice and helpful in this one too
Negative experience: Trash
Positive experience: displays are way to close together. Kind of hard to move around in the already limited space.
Fantastic experience: Did not go in
Positive experience: Employees are friendly and helpful. Will return
Fantastic experience: If Yohansen didn't have the best birthday ever! I don't know who did! Photos coming soon!
Fantastic experience: wonderful service from the shop employees! lots of games to choose from!
Fantastic experience: Great
Fantastic experience: Best prices on games, and they have a good selection of games.
Fantastic experience: Its a hreat place
Positive experience: Found what we needed
Positive experience: Workers are always nice and know their stuff. Trade in values are bad, though.
Fantastic experience: Always great service and great finds on used games.
Positive experience: This is a pretty good store as far as Gamestop goes.
Fantastic experience: Ok.i guess not clean
Fantastic experience: I SAVE MONEY
Fantastic experience: Pre-order now to receive an exclusive meme review. XD
Fantastic experience: Everyone at this gamestop is friendly and attends to my needs quickly and attentively. I've been to multiple different gamestop's and this one is by far my favorite.
Fantastic experience: Perfect
Fantastic experience: They're awesome and have every game a little more expensive but they have everything that you can possibly need for a video game!
Fantastic experience: Great employee's great store
Fantastic experience: My granddaughter is spoil rotten..... It's her birthday.......
Fantastic experience: My first pick of all Gamestops around Memphis! Right behind it is the Oakland Gamestop, and the Wolfcreek Gamestop. You feel welcomed as soon as you come in the door and Sarah the manager there well help you with whatever you need!
Negative experience: Store looks empty (shelves) and unkept. No one ever says hello or asks you if you need help.
Negative experience: Blockbustered soon.
Negative experience: The layout is too cramped to shop. The checkout queue blocks half the store.
Negative experience: I bought a psvita out of there yesterday with two games for my son and the game don't even work Now I gotta go wayy back to Memphis to wolfchase mall from forrestcity Arkansas just for a damn exchange...
Fantastic experience: Staff very helpful and patient towards me. Store is cramped though.
Positive experience: Staff was friendly and helpful the only thing was they didn't have the game my son was looking for!
Fantastic experience: Extremely nice employees and has constant and reliable stock. One of the better game exchanges!
Negative experience: Horrible customer service and it was 40 degrees out and they had air so idk what kind of drugs they were on
Fantastic experience: It's over 9000 (sorry)
Fantastic experience: The employees here are really helpful and friendly. Every time we visit we end up in some sort of conversation with them. Great team of people!
Fantastic experience: Great Gamestop the management really care about their store and it shows. The staff are all friendly and very helpful. The store is very clean and well organized too. Highly recommend this store.
Fantastic experience: A+++++
Positive experience: All the employees are very friendly and always willing to help.
Negative experience: Gamestop is dead
Fantastic experience: It's GameStop in Wolfchase Galleria...♀️
Fantastic experience: Nice staff, very helpful, great location
Fantastic experience: Love it gotta a lot of geeks to talk to and get along
Fantastic experience: Always has the preorders ready for me when I head in. Happy husband is a happy wife.
Fantastic experience: Nic and staff are amazing!
Positive experience: I stopped and got subnautica here, it's a pretty nice place in the mall.
Negative experience: Tried too give me 11$ to 12 old games but they where only a year old
Positive experience: I loved their selection and ended up leaving with multiple collectibles I haven't seen anywhere else!!
Fantastic experience: Awesome store! Great deals and excellent customer service! Very friendly and helpful!
Positive experience: Games and geek stuff
Fantastic experience: Great selection of games and cool stuff!
Fantastic experience: Good place and good deals.
Fantastic experience: The guy working Nic, was very nice, he was polite.
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