GameStop

Negative experience: The original scalpers frfr

Fantastic experience: I called multiple GameStops all over the country trying to get a simple question answered. This is the only store where a real live person actually answered the phone! I greatly appreciate your help!

Fantastic experience: Great Game stop for Cards. Im always looking for tge ones that have them. Super appreciative to the manager I spoke with.

Fantastic experience: Very helpful

Negative experience: BEWARE!! There's this GameStop employee named Jose (ID 234614, tall, clean-cut hair, very short beard, stocky, middle aged man with salt-pepper hair) who kept trying to add warranty to my purchase for "free". I kept saying no at least four times but Jose insisted after every denial to add it because it was "free". He didn't explain why it would be "free" and even started becoming frustrated. I've never heard of free warranty at GameStop. To my knowledge, employees can redeem your points for a voucher ($1, $5, etc.) which they can then use towards the warranty. It leads me to believe he wanted to meet his quota at my expense and without telling me the process. I understand it's part of the job, but this is not the way to do it. Aside from that, every time I've interacted with him, he's never friendly or welcoming which makes me not even go there anymore. Other employees typically welcome and thank but this guy rarely does. Just wanted to give a heads up to other customers to be careful and make sure employees don't try to add stuff without your knowledge. All other employees have been great, but this experience soured GameStop for me.

Fantastic experience: Great people and amazing service everyone’s so nice and always ready to help

Fantastic experience:

Fantastic experience: Buen lugar

Negative experience: Small store, limited items, staff very unprofessional, and the prices are completely outrageous for games not just for other gamestop stores, but period, Place is laughable

Negative experience: Very horrible customer service, went to go look for a ps4 controller for a gift for a friend and it seems like they don’t have any so went to go ask a question, I only saw 2 employees, one was helping the customers and the other was doing something else. There was a big line and I just needed to ask a question so I went to the guy who was doing something else. I didn’t ask him anything yet but the guy saw I was gonna ask him something and told me “the line is over there” I told him “oh no I just needed to ask a question” and he still told me to get in line with an attitude. So apparently we had to be in line to ask one simple yes or no question. Once when I was up, I asked if they have the controller and told me they had been sold out since Black Friday. And also told him do they still do digital buy for MW3 on GameStop. Told me no they only sale it in disk. So I decided to buy the disk instead. Once when the guy was about to ask me for my ID, the other employee who had an attitude told him “make sure he has an ID” I’m not sure who was their names are but it was a very unprofessional on dealing with customers.

Negative experience: If I could, I would give 0 stars. Never ever will I ever go to this game stop again. Called to see if they carried a specific helmet. A man called Enrique answered, ask him if they carried it and without hesitation he answered "no" I told him "the gamestop on North Creek said you all do" he still said "no we don't". I called Game Stop on Clark, and they said, "The Game Stop at the mall has it and to call to ask if they can hold it." I showed up, and guess what? They had it. I ask Enrique if he can hold it while I run and get some shopping done at the mall. Once again, he said, "No, we can't hold it. Either you take it or not. Game Stop doesn't allow us to hold for anyone." Keep in mind it was a collector's item, so it was already pretty big. His tone of voice and just the way he spoke to me was so unprofessional, and he had a horrible attitude.

Positive experience: the location on google maps is wrong. the gs is located by the cinemark

Fantastic experience: siempre encuentro las mejores promociones en juegos

Negative experience: There was two associates in the store when I went in to buy a game. One of them was at the register the other was just sitting in the corner of the store where the nintendo switch games are. I was in line when the associate at the register told me she was on the phone with a guest. Which is understandable but you would think people who go in person have priority over phone in guests. I decided to look around the store while she was on the phone. Meanwhile the second associate was still sitting in the corner of the room. While I was looking around another customer came and took my place in line. After looking at THE WHOLE STORE I came back to the line & now another person was being helped before me. The associate at the register was now helping someone over the phone and in person. This is when I heard her say "hes on break". I spent around 30-35 minutes waiting to buy ONE game possibly even longer until a third associate came in. The second associate was still sitting in the corner when I left. Personally if I saw my coworker struggling to check out guests, or saw guests waiting more than 15 min to check out Id lend out a hand not just sit in the corner and watch everything happen. Id help out and then recover my break time when the store is empty. Cant wait for gamestop to implement self checkout. Otherwise, let me know if youre hiring, customer first mindset.

Fantastic experience: Beat prices it's like they say If you cant beat them join them. Real nice people really helpful in general!

Positive experience: A decent little game stop. It's a bit on the small side but easy enough to get around and mostly clean. It might have been just me bit the inventory felt a little slim? Hopefully because they have been doing and selling well and not because of lack of caring. Didn't get anything and despite not being approached by employees they looked like they knew what they were doing. I'd go here again of I had time.

Negative experience: Comprar figuras u otras cosas en vez de videojuegos, la tienda.

Positive experience: Resell of games is ridiculous

Fantastic experience: Always love coming to this store

Fantastic experience: Best video games store ever

Fantastic experience: Amplio surtido en juegos y accesorios gamer

Fantastic experience: De lo mejor, atención y buenos precios, promociones etc. Los niños gammers se vuelven locos aqui

Fantastic experience: Great customer service, the crew here are very friendly and you can find lots of great stuff for every gamer or anime enthusiast out there! Keep up the good work!

Fantastic experience: Great sevices

Positive experience: Muy buenos juegos

Fantastic experience: Esta con madre

Fantastic experience: Siempre encuentras lo que buscas para tus video juegos favoritos o lo prepagas y lo recojes después

Fantastic experience: Buen lugar

Fantastic experience: Cool place to find everything you need for you or your gamers.

Fantastic experience: Excelente lugar para la compra de juegos, tienen de todo, juegos de todas las plataformas, fisicos y digitales, consolas y accesorios, el personal que lo atiende es muy atento y calificado, siempre resuelven tus dudas y te ayudan a tomar la desicion en caso de no estar seguro de lo que se busca. El mejor lugar para acudir si estas buscando algun juego, si no lo tienen lo puedes ordenar.

Fantastic experience: Alguien me consigue un código de Pico Minty de Fortnite :'(

Fantastic experience: Excelente personal, siempre atentos a las necesidades del comprador

Fantastic experience: Awesome place to buy games as well as other collectibles. I love going there

Fantastic experience: Great place for Christmas gifts

Positive experience: My sons go get thier gaming stuff thier

Fantastic experience: really friendly that you feel like going back

Fantastic experience: Excelente servicio

Positive experience: They always have what I need for my game systems

Fantastic experience: Juegos y consolas excelentes

Fantastic experience: Great place

Positive experience: Encontré lo que buscaba.

Fantastic experience: They took a hot long since it was only one cashier but she charged me pretty quickly and answered all my questions.

Fantastic experience: Lo mejor

Fantastic experience: Buen servicio

Fantastic experience: Good service very polite people

Fantastic experience: Muy buenos precios.

Fantastic experience: Buen lugar para Gamers

Fantastic experience: Childhood Nostalgia

Fantastic experience: Good

Fantastic experience: Very good service first of exelent I should say and the products I bought were very sturdy and good

Negative experience: Hate that when you re sell games they only give you like one dollar

Fantastic experience: Great manager and staff. Very friendly and helpful.

Positive experience: Good service

Fantastic experience: Excelente tienda, con grandes ofertas y cupones.

Positive experience: Fun place to shop

Fantastic experience: Muy bien

Fantastic experience: Los videojuegos están a muy buen precio

Fantastic experience: Nos encanto

Fantastic experience: Lugar ideal para comprar videojuegos

Positive experience: A gamers dream, lots of great games to pick from

Positive experience: Great

Fantastic experience: Store manager was extremely kind and helpful :)

Fantastic experience: Guud games except fortnite

Fantastic experience: Esta conganas tiene muchos juegos. De todo

Fantastic experience: Employee helped me in looking for item I wanted. Great service and good store.

Fantastic experience: Girls were nice very attentive. Every question we asked they answered very friendly.

Fantastic experience: Muy amables

Fantastic experience: Exelente

Fantastic experience: Siempre compro en esta tienda .buenos precios

Fantastic experience: Game

Fantastic experience: GameStop has the latest games and at great prices. This is where I go for all my gaming needs. You can also trade in or trade up your used games or buy used games here too. The also have gaming memorabilia from action figures, to collector's cards, to gaming-geek chic shirts and other clothing.

Positive experience: Best Ya me stop ever

Fantastic experience: Good

Negative experience: PURCHASED some collectors items in advanced, only to find out they sold some of my items. Never called or left a voicemail, even though they claimed they did. Hope I get the rest of my items when they come in...

Fantastic experience: Gran variedad de videojuegos nuevos y usados.

Fantastic experience: Excelente servicio, variedad de objetos y buena ubicacion

Fantastic experience: Aquí encontrarás los últimos éxitos en videojuegos, con excelente atención

Positive experience: Buenos juegos y accesorios

Fantastic experience: Great customer service

Fantastic experience: I like the personal attention

Negative experience: La tienda nomas sus trabajadores todos dostraidos te dan cosas que ni conpras muy mal.. pesimo lugar

Fantastic experience: Loved it, staff is super helpful and friendly

Fantastic experience: Good selections and good prices.

Fantastic experience: Great service

Fantastic experience: Good service

Fantastic experience: Amazing service. Ask for Nacho store manager great guy very helpful and wants customer satisfaction

Positive experience: Pretty good but a bit to hetic for my likeing

Fantastic experience: Really nice place and good customer service

Fantastic experience: It has very good prices and lots of products!

Positive experience: Not alot of games here very expensive for collectibles and they don't give a lot of money for selling your games

Fantastic experience: This is the best GameStop! The clerks always help you and are super friendly, I love shopping here!

Fantastic experience: Shout out to Ignacio! Thanks to him and his promptness, I was able to get my hands on a God of War limited edition PS4. Forever in your debt!!

Positive experience: Good place to find games

Positive experience: Small but very helpful workers

Fantastic experience: The best place to buy video games

Fantastic experience: One of the best places to find good games at affordable price. Im frequent buyer and I love it.

Fantastic experience: Gran surtido de juegos de Owner!!!

Positive experience: Excelente tienda de videojuegos

Positive experience: Good !

Positive experience: Good store sells a lot of items very cheaply. You can buy them used or new.